[Q] Need Help - Xperia Z Q&A, Help & Troubleshooting

Hi MY Sony Xperia Z is 1 week old JB 4.3 not rooted
I noticed that there are some vertical lines in left and right of the home screen and in anywhere when i pop up something.
Even when playing games
I just upload this picture because it is the most noticable one.
Sorry for bad english
Thanks!

Just in landscape?
I would say it's an hardware issue, bring it to a repair center.

gripfly said:
Just in landscape?
I would say it's an hardware issue, bring it to a repair center.
Click to expand...
Click to collapse
No, even if in portrait even in the home screen its most noticable when im in a white theme
vertical lines. When i pop up options or something its so noticable.
And when i turned it off not completely shutdown, After i open it again it's gone but after 30 secs or so it is back again

Bring it to repair center how @gripfly said, or try to do factory or hardreset.

If flashing other stock rom didn't worked so thats the screen problem : \

Thanks for the answers =)
I'll go to service center tomorrow

Related

Arc Slider Mode (Landscape) - Blank Screen !!!!

The screen goes blank when I slide the arc slider to landscape mode. I hard reset the machine and it seems to do the same thing. The keyboard lights up, there is a lighted black screen, but no image. So, the back light is illuminating when in landscape, but not image is populating at all. That would lead me to think it isn't a power distribution issue when the arc slider is activated. It's just that the image isn't showing up at all. This started happening 2 days ago. I have the latest original UK ROM xxx010 loaded.
I have to use the phone in portrait only. I am unable to use the hard keybard as there is no image when the arc slider is opened.
WHAT COULD BE CAUSING THIS???
worn out flex cable
harveydent said:
worn out flex cable
Click to expand...
Click to collapse
Exactly. My one got this problem, and it degenerated into the screen turning itself off, even in portrait mode.
flamingsamurai said:
Exactly. My one got this problem, and it degenerated into the screen turning itself off, even in portrait mode.
Click to expand...
Click to collapse
thats correct! I had the same problem, sent my X1 to SE service center to get it fixed...they fixed it and i got it back in five days
Worn out flex cable. Same thing happened to me after only having my phone for about 5 months. Sent my phone out to SE and it took them about a month to get it back to me. Hopefully they have that part in stock if not expect to wait a looonng time.
If your phone isn't under warranty anymore you could always try to fix it yourself. You can buy the part @ http://cnn.cn/shop/sonyericsson-xperia-slider-flex-cable-p-6874.html
I would only do the latter if it's your only option.
sopdogg said:
If your phone isn't under warranty anymore you could always try to fix it yourself. You can buy the part @ http://cnn.cn/shop/sonyericsson-xperia-slider-flex-cable-p-6874.html
I would only do the latter if it's your only option.
Click to expand...
Click to collapse
Agreed. I've done my own repairs on my X1 and I can tell you that the Flex cable is not an easy part to get to.
The entirety of the back portion of the phone (which houses the battery, main PCB, rear camera & keyboard) needs to be dismantled before you can get to the screws which connect the back portion to the front (touchscreen) portion of the device.
Additionally, the ribbon cable itself is very awkward to re-attach to the back portion of the phone once you have it installed in the front portion!
In other words, it's the kind of problem I'd leave to the repair guys unless you're a sucker for punishment!
mine died today... ****, this is the last "sony" phone (althrough it's made by HTC) I buy... meanwhile, I'll try changing the flex and see if it survives.
back to my old P3300, still working like day one.
BigFeat said:
The screen goes blank when I slide the arc slider to landscape mode. I hard reset the machine and it seems to do the same thing. The keyboard lights up, there is a lighted black screen, but no image. So, the back light is illuminating when in landscape, but not image is populating at all. That would lead me to think it isn't a power distribution issue when the arc slider is activated. It's just that the image isn't showing up at all. This started happening 2 days ago. I have the latest original UK ROM xxx010 loaded.
I have to use the phone in portrait only. I am unable to use the hard keybard as there is no image when the arc slider is opened.
WHAT COULD BE CAUSING THIS???
Click to expand...
Click to collapse
I have a similar problem when landscape mode, screen rotates, but touch functiojn doesn't work.. doesn't matter if i'm on sense ui or neutral, screen doesn't wokr. Funny thing is that when i manually puts x1 into landscape mode, the screen works again..... does this mean my x1 has a hardware problem, not a software? If anyone knows, pleaes contact [email protected]
i had the same problem. ant the SE service "worked on it" for so long that by the law they have to give me a new phone (45+ days). they just called me yeaterday supposedly they are getting me X2.
gbajzelj said:
i had the same problem. ant the SE service "worked on it" for so long that by the law they have to give me a new phone (45+ days). they just called me yeaterday supposedly they are getting me X2.
Click to expand...
Click to collapse
holycrap my warranty just ended and the replacement cost $46.99 USD for a flex cable

Segment of touchscreen on Milestone not working?

Hello,
I'm not really sure if anyone encountered this before..
Suddenly today in the morning, I notice my Milestone's touchscreen is acting up.
I can't reach the menu button at the bottom of the screen. It always chooses Phone or Web Browser button instead :/
I use search to get to Dev Tools and Pointer Locations, and I realize there's a segment, about 1 third of the touchscreen, in the middle, unresponsive to touch.
I tried cleaning the screen, clearing cache, rebooting, it made it work temporarily, but then it returned again. I changed to stock 2.1 SBF, still no change. And now, its stuck in this state, I can't get it to work even temporarily..
I really dont want to send it to Customer Service, is there anyway to solve this?
Thanks!
Lesiroth said:
Hello,
I'm not really sure if anyone encountered this before..
Suddenly today in the morning, I notice my Milestone's touchscreen is acting up.
I can't reach the menu button at the bottom of the screen. It always chooses Phone or Web Browser button instead :/
I use search to get to Dev Tools and Pointer Locations, and I realize there's a segment, about 1 third of the touchscreen, in the middle, unresponsive to touch.
I tried cleaning the screen, clearing cache, rebooting, it made it work temporarily, but then it returned again. I changed to stock 2.1 SBF, still no change. And now, its stuck in this state, I can't get it to work even temporarily..
I really dont want to send it to Customer Service, is there anyway to solve this?
Thanks!
Click to expand...
Click to collapse
Same with me, i can't reach from menu in a bottom side to upper side, maybe 10mm dead space + 7mm right side from bottom side to upper side.
Please help me!!
Sorry my english is not good
It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..
bietoff0728 said:
It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..
Click to expand...
Click to collapse
thanks but no fix it for my phone
I had the same problem sometime last year, which I eventually fixed by clearing cache partition and rebooting a bunch of times.
Unfortunately, the problem re-appeared today. So far, rebooting and clearing cache hasn't worked.
By any chance, have any of you installed the WiiMote Controller App? I was convinced that was what was doing it to my phone. (maybe not, as I never re-installed it though)
I'm about to flash the sbf file, but as Lesiroth said, that might not work
i believe u r having GHOST TOUCHSCREEN syndrome
my touchscreen sometime do not response to my touch
it just went berserk!
the notification bar keep sliding up and down
if im in the menu, it goes up and down too!
sometime i cant unlock the screen bcos it do not respon
however, some chinese users found that this could be due to ripped/ torn ribbon
just google it
it is widely reported too!
I just want to say that I have fixed my Droid's touchscreen problem (or maybe it will re-appear in another six months).
Anyway, I just set the screen brightness to max and screen timeout to 30min and let the battery drain. I took the battery out for a second and then charged the phone with the USB that came with the phone over the wall socket.
I think the USB wire is the culprit (I was using a BB one for a while).
haroldz123 said:
i believe u r having GHOST TOUCHSCREEN syndrome
my touchscreen sometime do not response to my touch
it just went berserk!
the notification bar keep sliding up and down
if im in the menu, it goes up and down too!
sometime i cant unlock the screen bcos it do not respon
however, some chinese users found that this could be due to ripped/ torn ribbon
just google it
it is widely reported too!
Click to expand...
Click to collapse
my problem seemed to be disappeared after i soft reset n use stock rom
i tot launcher pro was the culprit but it is not
so i re-install LP n use for 1 day
d only problem i had was when i went for a jog, i tucked it on my waist (no in the pocket).
after that the screen stop working at all, i have to reboot by taking the battery a few time.
after 30 min or more, the problem was gone.
tis could be due to the stress applied to the screen when im joggin (as it it as "touched" while im jogging).
however, i removed beautiful widget n its addon too, dat could the source of the problem as well.
SOLUTION: soft reset, use stock rom / launcher for 1 day
if it still persist, it could a hardware problem
jtnw said:
I just want to say that I have fixed my Droid's touchscreen problem (or maybe it will re-appear in another six months).
Anyway, I just set the screen brightness to max and screen timeout to 30min and let the battery drain. I took the battery out for a second and then charged the phone with the USB that came with the phone over the wall socket.
I think the USB wire is the culprit (I was using a BB one for a while).
Click to expand...
Click to collapse
I am glad that you solved your problem. Unfortuntely the past week or so has been a really busy time for me, I could not focus on this problem. I will try your solution, although I still think it is a broken digitizer on my part.
maybe the problem is the digitizer..
try to change rom or wipe it first..
if the problem still persist i think its the digitizer..
use only the original charger..
OMFG that worked on my phone!!!
bietoff0728 said:
It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..
Click to expand...
Click to collapse
----------------------------------------------------------------
A segment of my phone covering the home button went dead two weeks ago.. and duuuuude did this work!! its super smooth as ever!!! thanks a ton!!
Mine did the same exact thing! The entire strip from the home button to the top of the screen no longer works!
Sent from my SAMSUNG-SGH-I777 using XDA App
silverslasher said:
Mine did the same exact thing! The entire strip from the home button to the top of the screen no longer works!
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
ive the same problem, and i believe that's because of moisture. because every time when its raining except the problem with right side of screen im not even able to use the phone touch screen doesn't work at all and the phone just does something by itself! this issue started with small vertical bar from right side of screen and it growing everyday now im not able to use right side of screen till home button.
i want to know do i have to replace touchscreen or i can fix it with something to absorb humidity?
thanks in advance

[Q] Top Screen is unresponsive

I recently bought a Xperia SP C5302.
Within 2 days, the top part of the screen stopped responding back.
Initially it used to work after locking the screen and then unlocking it but now it doesnt even responds on rebooting the phone.
What should I do now?
common problem
akshay91 said:
I recently bought a Xperia SP C5302.
Within 2 days, the top part of the screen stopped responding back.
Initially it used to work after locking the screen and then unlocking it but now it doesnt even responds on rebooting the phone.
What should I do now?
Click to expand...
Click to collapse
It is a common problem found in many SP phones. I went to purchase a black SP and it had the same problem. I checked there itself and changed it with white SP. It is not the problem of navigation bar. Navigation bar will work when you rotate the screen. The problem is with the touch screen. You can check this by enabling 'show touches'. My suggestion is to change the phone.
madhukarmohan said:
It is a common problem found in many SP phones. I went to purchase a black SP and it had the same problem. I checked there itself and changed it with white SP. It is not the problem of navigation bar. Navigation bar will work when you rotate the screen. The problem is with the touch screen. You can check this by enabling 'show touches'. My suggestion is to change the phone.
Click to expand...
Click to collapse
The thing is its been a week and the dealer wont change now.
I have checked the touch using its service menu and it shows that the top 1-1.5 cm touch isn't responding.
Shall i take it to the service center?
akshay91 said:
The thing is its been a week and the dealer wont change now.
I have checked the touch using its service menu and it shows that the top 1-1.5 cm touch isn't responding.
Shall i take it to the service center?
Click to expand...
Click to collapse
Yeah. As it is just one week old, take it to the service center.

Major Camera issue!

Hello,
I have a sony xperia z1, I have recently got my phone back from a shop that replaced my screen, now when i go on camera, the front facing camera works but the other has a black screen, not only this my phone at the top left corner overheats vastly and becomes very very hot! the spot that is overheating is directly at the back of the back camera! this is so annoying as i feel my phone is going to overheat any ideas anyone?
also i have tried clearing my camera data ...
vRory said:
Hello,
I have a sony xperia z1, I have recently got my phone back from a shop that replaced my screen, now when i go on camera, the front facing camera works but the other has a black screen, not only this my phone at the top left corner overheats vastly and becomes very very hot! the spot that is overheating is directly at the back of the back camera! this is so annoying as i feel my phone is going to overheat any ideas anyone?
also i have tried clearing my camera data ...
Click to expand...
Click to collapse
Maybe the repairman didn't do his job well
Go to that service center and tell them what happened, and remember that you shouldn't pay any money!
If they didn't do anything, go to another service center
Sent from my C6903 using Tapatalk

Problem in the status bar

Has anyone had this problem of the status bar does not go down with the vertical mode screen on the Xperia Z3 compact? Only down after a long drag your finger on the screen, but the strange thing is that in landscape mode screen down normally. What can it be? Can someone help me?
Santos8913 said:
Has anyone had this problem of the status bar does not go down with the vertical mode screen on the Xperia Z3 compact? Only down after a long drag your finger on the screen, but the strange thing is that in landscape mode screen down normally. What can it be? Can someone help me?
Click to expand...
Click to collapse
Try with two fingets
AlienTechGR said:
Try with two fingets
Click to expand...
Click to collapse
???? If not to help not enter
Santos8913 said:
???? If not to help not enter
Click to expand...
Click to collapse
Sorry, typo error. I meant, you should try to scroll down with two fingers.
AlienTechGR said:
Sorry, type error. I meant, you sould try to scroll down with two fingers.
Click to expand...
Click to collapse
not with a only, which is normal, I have to spend several times until the screen recognize the movement
AlienTechGR said:
Sorry, typo error. I meant, you should try to scroll down with two fingers.
Click to expand...
Click to collapse
I just realized something, when you step harder the bar down
perhaps the protective film, but it would be possible as in landscape mode works normally
Santos8913 said:
I just realized something, when you step harder the bar down
Click to expand...
Click to collapse
I've the same problem. Any solution?
A serious bug to a top player from Sony, this is a joke , a shame for the brand ! I'll search the web , the way no one has a solution here.
Santos8913 said:
A serious bug to a top player from Sony, this is a joke , a shame for the brand ! I'll search the web , the way no one has a solution here.
Click to expand...
Click to collapse
are you sure the upper part of the touch screen is working properly? that was my problem and i don't recall dropping my phone too hard to mess up the touch screen....did factory reset and nope it was definitely the touchscreen
My already dropped some times, but there is nothing wrong in its outside and its functionality remains excellent taking this error now. And the status bar down the normal horizontally, so it's not the hardware. It's a software bug and also does little more than a year have the appliance. I've seen some reports of the same problem in the Xperia line on the Internet, just not speak the solution exactly. I took an original firmware and put one here too, I do not know if it has to do with the problem.
the top of the screen is the normal friend, as I said, the landscape mode screen functions normally, even when I'm playing a game, the problem is a software error, if the display hardware would have committed it all
Can I get rid of it, if I install any custom ROM?
It doesn't work... plz help me... my ph is sony xperia z3 model no: D6653
Anyone who cannot swipe down notifications or quick settings, due to a broken digitiser, can follow these instructions:
[emoji7]
Download 'All in one Gestures' app from the playstore.
Go to the 'SWIPE' tab.
Enable.
Under 'Edges' , select 'Top Area'.
Then via the apps settings, choose 'Personalization'.
Now under 'Swipe Area', go into 'Edge Preference.
Make 'Opacity' 0%
With 'Edge Sensitivity' start from 0% and keep moving the slide left until the swipe down works, mine is set at 90px.
'Edge Width' 100%
'Swipe Distance' 0%
Now under 'Touch Feedback' turn off both 'Toast Message' and 'Animation'.
Then turn down 'Vibration Intensity' to '0'
Done.
You now have the screen functioning as normal.
[emoji7]
ATTN:
Remember to keep 2 backups of this apk, in approx 30 days, Google will remove apps that use the accessibility service.
News:
https://www.xda-developers.com/google-threatening-removal-accessibility-services-play-store/
**This phone is bendable 0.1mm will open your phone, anodized aluminium bumper recommended for jeans and stairs, I also recommend tempered glass, both sides. B7000 glue for repairs, no heat, clothes pegs, 48 hours.

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