Facebook Contacts and purple photos - One (M7) Q&A, Help & Troubleshooting

Hey all! I actually just got a refurbished phone from AT&T because of this weird issue with the camera at night mode. The camera actually turns a sharp purple so much so that it is unusable at night. I heard this was common and had something to do with the camera sensors being overheated or something along those lines. Anyways hopefully the refurbished will fix that unless it was a software issue and was wondering if anyone else had this problem. The new one also comes with sense 6! Which has extreme power saver which I desperately needed haha.
As for the facebook contacts, some of the pictures are simply not coming up even though a person clearly has a facebook picture and and it is linked to my contact on my phone. Some have their pictures showing up but others just don't which is annoying because I have way too many contacts to put pictures on manually. I was wondering if anyone knew why this was happening and how one would alleviate this issue. Any help is appreciated! Thanks!

Related

Stripes taking photos on htc kaiser

I have a htc Kaiser and there is a problem with the external 3Mp camera. When you start the application to take photos, then appears two parallel stripes, one half yellow hald red, and other below half green half blue. This happens only in the external ( 3 Mp ) camera, not in the 3g one. How I can fix it ????
schwaitz said:
I have a htc Kaiser and there is a problem with the external 3Mp camera. When you start the application to take photos, then appears two parallel stripes, one half yellow hald red, and other below half green half blue. This happens only in the external ( 3 Mp ) camera, not in the 3g one. How I can fix it ????
Click to expand...
Click to collapse
Clean the lense
I have the same problem.
Tried cleaning the lens, didn't work.
Hard reset didn't work either.
Seems like a hardware fault with the camera.
Wait, are you saying they appear in the "viewfinder" of the app, or the actual photos?
Post an example shot please?
Mostly, It's cameras bug.
Atmos said:
Mostly, It's cameras bug.
Click to expand...
Click to collapse
Was that supposed to be an answer to my question or a response to someone else?
Really, it's not possible to say whether this is an unusual "feature" or a bug without more info. The way the original poster describes it, it sounds like it might be some unusual framing assist feature in the live preview. No one seems to be willing to say whether it is in the previews or if it is in the actual pictures taken. (I know I have seen the Kaiser pictures thread, and they look pretty good other than some obvious deficiencies in the debayering algorithm that cause "maze" patterns to appear in certain situations, which is a common problem with some of the older/simpler debayering algorithms.)
Entropy512 said:
Wait, are you saying they appear in the "viewfinder" of the app, or the actual photos?
Post an example shot please?
Click to expand...
Click to collapse
yes, good question. does it look like this when you view it on your computer, or is it only when it's sized down on your device?
I can see the stripes while taking the picture and they are also part of the saved image. Viewed on the TyTN II and on a PC.
The camera was working fine then all of a sudden just started showing stripes.
Attached are some photos.
Looks like i might have to send the TyTN II for repair.
I also noticed that when you take the battery cover off, it seems like the camare can be taken out, so it may have moved and not making a good contact.
Dils said:
I can see the stripes while taking the picture and they are also part of the saved image. Viewed on the TyTN II and on a PC.
The camera was working fine then all of a sudden just started showing stripes.
Attached are some photos.
Looks like i might have to send the TyTN II for repair.
I also noticed that when you take the battery cover off, it seems like the camare can be taken out, so it may have moved and not making a good contact.
Click to expand...
Click to collapse
lol my first glance and it looked like you were targeting things with a crosshair. yea thats different than the lines i hought you were talking about, you need to send that back for repair.
Yeah, definately something wrong there, likely broken hardware.
Also I have the same problemna!
This happened to mine too, after working fine for about a month. Seems like a common problem, interesting it shows up after time too. I sent mine in for repair/replacement but it may happen again....
Even my own, for a month everything was ok, then is the line appeared
Same Problem
My camera also did this. I changed the flicker adjustment in the camera settings to 60 hz from auto and it went away, only to reappear again. Again, I changed the flicker adjustment, this time to aut, and it went away again. Very strange. It appears I can paly with the flicker adjustment in the camera settings and make it go away, at least for a while. It appears to be a common problem, likely software related.
i too
hi i too experiance the same problem.......
is there any one to help us... please post a geniune reply to our problem

Camera glitches?

Hello. I received my handset on Saturday morning from P4U and have been very impressed so far, especially compared to my experience with the One X last year where I had to swap 3 handsets before finding one without a major problem.
I have noticed however a possible glitch with the camera. When using the camera outside in bright sunlight I sometimes get glitches on the screen in the form of a jumping/rippling effect which is sometimes accompanied by a faint crackling/clicking notice. On one occasion it would not focus at all, with the screen rippling the whole time and refusing to focus. Following turning off and on again I have not had the problem to the same same degree, although it does happen occasionally with maybe just one of two ripples before the image on the screen settles down. The issue does not seem to arise in other scenarios (indoors, etc). Had I not had the situation where the camera could not focus at all I would just have put it down to the particular way that the camera focuses
Also I noticed that when the issue was most pronounced, I was standing outside our house in a bad/poor mobile reception area, just on fringe of out Wifi connection within the house. The phone was also set to auto update and was trying to do so. Could this therefore be some sort if interference issue interfering with the camera sensor or imaging chip?
Hs anyone else experienced anything similar? I am very pleased with the handset so if this is standard I would not exchange it. However if this is an indication that I have a dodgy camera module or imaging chip I would want to do something about it now.
Many thanks.
Just tried to use the camera to take photos at the theatre in combination of dark foreground and bright background. Camera struggled to focus on a number of occasions, with repeated clicking and pulsing/ripples on the screen as before. Never seen anything like it with a digital camera. Might be something to do with ultrapixel technology but it can't be right can it? Any ideas? Looks like an exchange may be necessary...
Reminds me of another thread...you should check out this thread : http://forum.xda-developers.com/showthread.php?t=2196059
Might be the same problem.
Thanks - I had seen that one too. Not the same effect, but I have seen that issue as well.
I called P4U today and got given a swap code to exchange the handset in-store, which I did earlier today. Not had a chance to test the new one, but hopefully it won't have the same issue as I have not seen anyone else complain about it before.
pclark666 said:
Thanks - I had seen that one too. Not the same effect, but I have seen that issue as well.
I called P4U today and got given a swap code to exchange the handset in-store, which I did earlier today. Not had a chance to test the new one, but hopefully it won't have the same issue as I have not seen anyone else complain about it before.
Click to expand...
Click to collapse
Do you have a video clip to show the ripple effect you have mention?

[Q] What is wrong with my camera?

Hello,
I have a brand new HTC One, and the camera is acting weird.
As a video is worth a thousand words, I managed to capture the problem and put it on youtube:
http://www.youtube.com/watch?v=OqRLqJZ89g0
As you can see, the camera randomly clicks as it looks like it tries to focus or something. The clicks are very loud too. It does so in full daylight as well, randomly, I could not determine a pattern.
Also, there is a pinkish halo on the center of the screen, at times, but it might be a different issue.
Did anyone else experience this?
In the meantime, the phone is being swapped today, but I wonder if this is an isolated problem or not.
For what it's worth, it is a late april, Shanghai manufactured model, unbranded, gray, bought at a retail store in France.
It may be your one Zoe should be fixed. Try not to move around very quickly. If the problem remains, send it to HTC customers support.

Htc one m7 screen or display problem (scratched or blurred) image problem

I have been noticing that this has been happening since i updated to 5.0.2.
I also noticed that nobody else has ever reported that they have this kind of problem. My problem is that wherever an image or a picture appear, the screen seem to blur or it becomes scratchy. When i open the camera app and try to take a picture, the same happens. This has to be a software issue in the phone. Or maybe a hardware issue. But what surprises me is that when i upload the picture i just took from my phone to facebook or anywhere else, other people can see it clearly without any scratches or blur. So it seems that the image is only seen blured in my phone. I guess it is a problem with mu display as the picture or image file seems perfect when others see from their phones. I have googled many places but nobody else has this problem. I would be very hally if anyome could fix this problem asap.
thank you.
aushamz

Question Terrible Camera

I know I could turn off the HDR settings. However, I normally like it. The Note 20 I had was fine, but the colors on the S21 are sooo amplified that everything looks like it was taken with a bad filter. Nearly every photo is complete crap. Video is fine, just the pics are an issue. I usually don't have the scene optimizer on. Anyone know of other fixes? I saw that the May update includes something for the camera, but I have no idea what. Does anyone know if it addresses this issue? Thanks!
jaybird779 said:
I know I could turn off the HDR settings. However, I normally like it. The Note 20 I had was fine, but the colors on the S21 are sooo amplified that everything looks like it was taken with a bad filter. Nearly every photo is complete crap. Video is fine, just the pics are an issue. I usually don't have the scene optimizer on. Anyone know of other fixes? I saw that the May update includes something for the camera, but I have no idea what. Does anyone know if it addresses this issue? Thanks!
Click to expand...
Click to collapse
Major issue I have is with skin tones. Before I take the pic, it looks detailed and after it processes it, it turns into a beauty filter mode, smoothing everything and killing details. I figured mine was HK variant so it's doing what people like there, but on my wife's Note 20U (again, HK variant) it doesn't have that drastic issue.
I got the May update, and it hasn't resolved it. Anything even slightly moving will crush all details in indoor light.
I always use Gcam...and it's by far the best alternative to anything apart from Pixel phones, for stills. Video is always stock.
Did you click the magic wand and turn off the filters?
nixnixnixnix4 said:
Did you click the magic wand and turn off the filters?
Click to expand...
Click to collapse
Yes, there are no filters on.
These always interest me. It's like we all have different phones....or maybe it's preferences.
I have none of these 'issues'. The skin tones are something I've really appreciated per past Samsung processing. Very natural finally. Mine has seemed good out of the box
jaybird779 said:
I know I could turn off the HDR settings. However, I normally like it. The Note 20 I had was fine, but the colors on the S21 are sooo amplified that everything looks like it was taken with a bad filter. Nearly every photo is complete crap. Video is fine, just the pics are an issue. I usually don't have the scene optimizer on. Anyone know of other fixes? I saw that the May update includes something for the camera, but I have no idea what. Does anyone know if it addresses this issue? Thanks!
Click to expand...
Click to collapse
Never ran into the "issue" you're talking about. Nearly every photo I take on this phone is a keeper.
If you're seriously saying the 'nearly every photo is complete crap', then I guess your preference for photos is something very different from the average joe.
If I were you, I would first check with other people around me who have the same phone and compare cameras to confirm that my phone didn't have an issue.
If only your phone takes crappy pics and theirs are fine, contact Samsung for a warranty replacement/repair.
However, if you think even their S21U photos are crap, then you can either shoot in pro mode and do post-processing to tune images to your liking or just change to some other phone. I don't think the camera on this phone will improve very much with future software updates, if the current level is "crap" in your opinion.
Personally, I have nothing that needs "fixing". It's a great camera in my opinion.
Just to be clear, I'm not bashing on you - you gave your opinion and I gave mine. We don't have to agree. But I'm genuinely trying to help.
I would honestly consider trying out the comparison test with a few mates to figure out if something's wrong with your device.

Categories

Resources