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Ok I've been everywhere and tried everything short of breaking out the torx. I'm not under warranty anymore, and of course it didn't start getting dusty until after it ran out.
if i take the back cover off and blow compressed air in the slot by the main camera it clears most of it out but it's all back within days. i'm only getting dust in the front camera area, none in the screen itself that I've found [I've taken it out in direct sun with no screen protector and scrutinized it].
I'm wondering if maybe the screws on the motherboard are loose or something creating a gap, I've dropped it a fair share of times. I can find teardowns for replacing the screen but nothing specific on the front camera, and being a nervous nelly i want all the info i can get my greedy hands on. I *think* i know where the parts are but cant find anything specifically saying "THIS IS THE CAMERA NEWB". I'm perfectly willing to take the case apart and the board out but i don't want to touch the glass, i'd probably get more dust in than out.
So to summarize my request =p
1. Anyone know of camera specific teardowns?
2. Anyone have this problem themselves and fix it?
3. If it does involve taking the glass off would it be worth it to pay someone to fix it, or is it more cost effective to just upgrade?
Hey, lucky you I just cleaned it myself. At the price of almost screwing up my incs forever. Look up YouTube on dismantling the incredible s, take it all apart, clean it from behind and fix it back. Had some loose connection when I was fixing it back so my screen couldnt light. Now its as good as new. Advice that if you try, be very very precise and careful. Good luck! :thumbup:
Screen is seperated from camera, don't worry about getting dust in there. Use the replacing screen video, sufficient information for you to tear it up. No video guides to fixing it back unfortunately, so just download the video, find a player with the reverse play function and do as according(nahh I'm just kidding)
You don't need to be a technician to do this. No brains required. I don't have any. Have fun!
Sent from my HTC Incredible S using xda app-developers app
I "had" dust over front camera too!!!
I didn't mind it; I'm talking in paste tense because my phone should be now in HTC's repair centre in Como with:
-dust under the screen ( top left area)
-but mostly because part of the digitizer is gone: a vertical row of about 1cm on the right...
So I think it's a common problem, pay attention on the screen...
Hello, I've bought an unlocked HTC One in France at the end of May.
Since about a week from today, I've been noticing a weird black dot in every photo I shoot. This dot wasnt on my pictures till last week...
I already cleaned and checked the camera lens to see if it had dirt or dust on it, and couldn't find anything.
Since it doesnt seem to be anything related to dust or dirt, could it be a problem with the camera module that only appeared now?
Attached to this message is a photo of my wall, just to show the black dot on it.
I also recorded a video, available at https://dl.dropboxusercontent.com/u/14436725/ZOE_0044.mp4, which shows how the dot looks in movement.
What can I do to solve this problem?
Thx for the help in advance,
Renato
worst case: the dot is dirt on camera sensor.
you can always try to flash another rom (stock or custom, whatever) to see if the dot is still there. If it is, my advice is you need to take your One to the service and claim an exchange under warranty
I've tried to change the rom, go back to stock, factory reset, tried to shake the phone up and down, and the dot stays there, in the same spot.
I think it's hardware, not software. The worst part in all of this? I live in Brazil, and HTC doesn't even have an office here. That means I can't take the phone to service and can't exchange it with my warranty.
That being said, besides all the solutions above, is there hope for me, or will I have to buy another phon?
I have exactly the same on my work phone - iPhone 5 . It's a piece of dust that is actually visible when looking at the camera lens
Daimao1984 said:
I've tried to change the rom, go back to stock, factory reset, tried to shake the phone up and down, and the dot stays there, in the same spot.
I think it's hardware, not software. The worst part in all of this? I live in Brazil, and HTC doesn't even have an office here. That means I can't take the phone to service and can't exchange it with my warranty.
That being said, besides all the solutions above, is there hope for me, or will I have to buy another phon?
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with your description, I'm very sorry to tell you that problem is highly a hardware defect. It's not that serious though, maybe just the lack of quality control during the phone assembly process that caused minor dirt pass through the casing and got on the camera lense/sensor. I believe there isn't an easy way to get rid of the dirt without tearing the phone. However, you can try this: use a hair dryer or something similar that can blow strong air then try to force the dirt out of position by blowing to the phone but remember, don't use the hair dryer on your phone for a long time. A vacuum cleaner can also do the trick
That's terrible. But do you think that it's a problem in the assembly, even though this problem only appeared after like 2 weeks of use?
Will try the hair dryer, though. Tks a lot for the advices.
Mostly due to low quality of assembly that caused tiny gap on the casing (corners, camera...). That can lead to dirt getting inside after a period time of use. Many iphone4,4s and 5 users report the same problem as yours
I had the same exact thing 50 days into owning this phone.
Had it warranty replaced through T-Mobile no problem.
Thx, you guys. Looks like Im out of luck, then, since I bought mine abroad (france) and HTC doesn't have any kind of support in Brazil.
Sob :'(
That sucks.
But at least it isn't as noticeable as mine was.
http://forum.xda-developers.com/showthread.php?t=2321573
Yeah. The spot on yours looks a lot like mine.
I'll try to get a new one and sell mine here in Brazil. This phone is so overcharged here that I might even make a profit out of it (even if I mention the dirt on the camera in my ad).
Hi everyone!
Today i visited the sony care point to discover that my phone isn't covered by warranty anymore, due to fact the internal LCD had a crack (despite never dropped in recent times).
Anyway, no worries... my warranty will end in a couple of days.
So... I want to attempt to fix it myself. I'm not experienced, but I work all day mounting PCs and servers, i think this will be a little diffent but not too hard, right?
Can anyone suggest me how and where to buy the entire frame and the LCD of the phone? (I want to keep it waterproof)
I saw many websites, but I don't trust most of them, so a good reccomendation is really useful here.
Also, what set of tools is reccomended to do everything? (Can i use my hair dryer to unglue the screen?)
Many thanks and sorry for my english being so bad, is not my native language.
I'm not sure how to replace the screen on the Z1, but I'd warn you against relying on its waterproofing after replacing the screen. Unless you can perfectly fit the rubber seal so there's literally no gap, the water will enter your phone.
It can be waterproof but don't buy cheap replacement as they are not always properly glued tohether, if at all. Buy original lcd+digitizer+frame assembly and precut glue frames like this. Hair dryer should be enough.
I cracked my screen yesterday
Today i get it from the technician (not original sony, in my country is inexistent). So far so good, only i found one problem (waterproof lost of course) the WIFI signal power is down by -20dB. So, now i have problems connecting to distants wifi.
EDIT: Now wifi working normal again, just another trip to the technician
Also, my phone is black front & withe back now.
luchoz said:
I cracked my screen yesterday
Today i get it from the tecnician (not original sony, in my country is inexistent). So far so good, only i found one problem (waterproof lost of course) the WIFI signal power is down by -20dB. So, now i have problems connecting to distants wifi.
Also, my phone is black front & withe back now.
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Black front and white back sounds pretty sweet. The black back cover attracts too many fingerprints imo
D33KK said:
Black front and white back sounds pretty sweet. The black back cover attracts too many fingerprints imo
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Some pics http://imgur.com/a/lAXC7
luchoz said:
Some pics http://imgur.com/a/lAXC7
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Nice pics, I'm gonna replace my back cover with the white one now.
I got my water damaged lcd replaced with a Chinese 1st copy and it's working great, however my phone lost its waterproofing as back cover is having problem to be glued properly again
Sent from my C6903 using XDA Forums Pro.
yea i replaced my screen and i think it messes with my sensors, im not entirely sure im still doing some analysis but like after some time (about 2 hours or so) my gyro, light and proximity sensors stop working until reboot.
one more thing. theres layers of stuff inside of the z1, its a bit complicated, even for me and i am a computer & phone tec. its all about the glue and remembering where they go. i didnt really do mine correctly so i lost my waterproofing. gluing it 100% like stock is very hard.
ans ps
DONT USE A HAIR DRYER!!!
it wont get hot enough to separate the screen (broke a galaxy s3 back in the day doing that) use a heat gun
This morning I was cleaning my phone (getting rid of the finger prints/smudges) while standing up when it slipped out of my hand and hit the tiled floor. Everything is fine except the screen (which is cracked). Screen works fine but is unresponsive no matter where I press or touch the screen. How much does a Z3 Compact replacement screen cost? I searched around and it seems it is about $100?
Screen replacement costs in Poland +/- 135$
(authorised sony service)
Yes' it's hard to get original one cheaper than 100-120$. You can search for some Chinese replacement cause sometimes it looks quite similar to original one but You must check it before buying. Last time I had a client with Z1c replacement screen which he bought for 40$ and there was no white color, everything what should be white was purple.
Voids warranty, cheap replacement
Got mine from here replacebase dot co dot uk (can not post links ), of course you void your warranty if you do it yourself.
Parts are good quality till now. I advice to order a back glass too, I broke mine when taking it out and had to reorder again (costs approx 6 pound).
Next time just heat up back glass with hair dryer and You wont break it.
Chamelleon said:
Next time just heat up back glass with hair dryer and You wont break it.
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Thanks for the input
The problem was a small crack which did not matter until you have to remove it, you can not pull on it when its cracked. Anyway I will use a hair dryer to put it back together (assemble, heat up, press with books).
Thanks for the replies.
I'll be getting the repair done from the official Sony shop/distributor I bought the phone from. Just wanted to get an idea of how much it "should" cost before I approach them.
m4mbax said:
Thanks for the input
The problem was a small crack which did not matter until you have to remove it, you can not pull on it when its cracked. Anyway I will use a hair dryer to put it back together (assemble, heat up, press with books).
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Hello
I have tried to change my backglass 3 times but after a few hours the glass falls off... (Yes, I cleaned the phone removing all the old adhesive - and yes, I had pressure on it over night ) But all the instructions I have found on the internet never mentioned anything about putting the glass on, and HEATING it up, and the putting pressure on it... Where have you found that advice? You could imagine that heating up would ruin the adhesive/making it thinner and thereby not waterproof...? But on the other hand your succesrate probably beats mine...
Foxhunter123 said:
Hello
I have tried to change my backglass 3 times but after a few hours the glass falls off... (Yes, I cleaned the phone removing all the old adhesive - and yes, I had pressure on it over night ) But all the instructions I have found on the internet never mentioned anything about putting the glass on, and HEATING it up, and the putting pressure on it... Where have you found that advice? You could imagine that heating up would ruin the adhesive/making it thinner and thereby not waterproof...? But on the other hand your succesrate probably beats mine...
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I think it was a comment below the iFixit tutorial. But one big warning here, I did extra maximally stupid and put it to 'press' under my table (with books around it). The table was too heavy and cracked my front screen once again :crying:
+ The rear glass sits fixed and has not loosened.
- Don't put too much pressure or you destroy it yet again like stupid me
m4mbax said:
I think it was a comment below the iFixit tutorial. But one big warning here, I did extra maximally stupid and put it to 'press' under my table (with books around it). The table was too heavy and cracked my front screen once again :crying:
+ The rear glass sits fixed and has not loosened.
- Don't put too much pressure or you destroy it yet again like stupid me
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Doh!!! ? I have also read on Ifixit and can see there are different opinions about if it is nessesary to heat or not. But I think I will follow your advice and heat the new back before putting it under (less pressure) ?.
Another thing I read on Ifixit is that someone writes that you should put on an adhesive sticker - eventhough the new back comes with adhesive already on...? What is your advice on this?
Most pre-glued adhesive stickers on back are useless. Now everytime I change back in Xperia Z, Z1, Z2, Z3 and compacts I need to remove pre-glued sticker and change it to original one. Many times I had complaint on it from my clients saying that back glass came off. So it's better to order original back glass or just original adhesive.
Foxhunter123 said:
Doh!!! I have also read on Ifixit and can see there are different opinions about if it is nessesary to heat or not. But I think I will follow your advice and heat the new back before putting it under (less pressure) .
Another thing I read on Ifixit is that someone writes that you should put on an adhesive sticker - eventhough the new back comes with adhesive already on...? What is your advice on this?
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Good
Mine came with the adhesive ON the screen, I used that one, I didn't have a separate one. Be extra careful when 'placing' the adhesive where it belongs because you can not remove it once place (okay maybe slightly). Its important that it fits on the first to first and a half try. More adhesive means thicker layer --> glass will stick out
Anyway, most of the stories you read online are partially BS, the phone will work even when the glass is a tiny bit loose or when the adhesive rotated and is a bit thicker in one place. In my eyes, when you dared to order, you are very much capable of assemble the parts.
In btw, ordered new glasses today, hope my two left hands fix it this time.
PS: A lesson I learned on a friends Galaxy S2, do NEVER EVER try to use force when something sticks or is not as loose as in a video. Google or ask another person maybe you just dont do the trick. A connector didnt want to come off so we used a lever to lift it, CLICK, the place where the lever levered broke the board... :silly:
Edit 1: I think its not necessary to HEAT it, it just has to be a lil bit warmer than in your pocket or when calculating heavily. 30s under a hairdryer will be more than enough i guess.
Forgot to update this thread. I received my fixed phone last week. They replaced the screen and even the "bumpers" around the phone for $98. They even delivered the phone to my home free of charge. Looks brand new, all the minor dings I had on the phone are gone.
On another note, I also bought my first iPhone. Got an Space Gray iPhone 6s 128 GB with the official/Apple leather case for the 6s. Got it last Thursday. Been playing around with it a lot and, overall, I love it. Deciding on whether to keep my Z3 Compact as a back-up phone or just sell it. But geez, does the iPhone 6s load games and other apps fast (thanks to its NVMe storage).
My Z3 compact used to be waterproof and I used it several times under water, but it went back for a replacement button a while back and recently I dunked it to take a photo and within hours a dead strip appeared on the touch screen, and when plugging a jack into the headphone port results in the volume control fluctuating and music randomly pausing/starting etc.
There is a tiny, tiny chip on the rear screen which I assumed would mean Sony would reject any warranty claim, but having opened the phone, the chip was so tiny it was still outside/on the adhesive. Inside the phone there is no sign of water ingress, but for good measure its left open and sealed in a bag with large desiccant sachets for 72 hours, no improvement.
So, my dilemma is, if I reclose the phone with the replacement back cover I have from ReplaceBase, will Sony be any the wiser that its been cracked open?
(I could buy the LCD and digitiser for £70 but as the headphone port is a different component, I'm wary that this will not resolve the issues Also looking at 'spares or repair' phones on eBay, it seems plenty of them have replacement screens that have lifted or remain proud of the chassis...perhaps this is just lack of care during the replacement but its put me off...)
Spooky_b329 said:
My Z3 compact used to be waterproof and I used it several times under water, but it went back for a replacement button a while back and recently I dunked it to take a photo and within hours a dead strip appeared on the touch screen, and when plugging a jack into the headphone port results in the volume control fluctuating and music randomly pausing/starting etc.
There is a tiny, tiny chip on the rear screen which I assumed would mean Sony would reject any warranty claim, but having opened the phone, the chip was so tiny it was still outside/on the adhesive. Inside the phone there is no sign of water ingress, but for good measure its left open and sealed in a bag with large desiccant sachets for 72 hours, no improvement.
So, my dilemma is, if I reclose the phone with the replacement back cover I have from ReplaceBase, will Sony be any the wiser that its been cracked open?
(I could buy the LCD and digitiser for £70 but as the headphone port is a different component, I'm wary that this will not resolve the issues Also looking at 'spares or repair' phones on eBay, it seems plenty of them have replacement screens that have lifted or remain proud of the chassis...perhaps this is just lack of care during the replacement but its put me off...)
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I think you could probably have got away with sending it back with the screen chipped, it's just wear and tear, the issue was the waterproof feature had failed.
Now you've opened it I think it seems unlikely that you'll get it into a service centre unnoticed, but you won't know until you try. The obvious thing to do would be to put a genuine Sony back cover on the phone rather than a clone. If the service centre spot it then the worst thing that will happen is that they'll ask you for some horrendous amount of money to fix it, to which you'll decline, then they'll send it back.
It will cost you the postage to find out.
Otherwise there's dozens of how to videos on youtube and support from the threads here
Edit: a genuine Sony screen is expensive, but it comes with the double sided gasket that sticks the screen in place. This is the important part of the kit that makes sure it won't lift out. Sometimes it's worth paying the extra for original parts.
Very late update, tried it, it got repaired free and back very quickly, they even refitted the aftermarket rear cover!!
Sony's may be fragile, but my experience for two returns is very positive! Lesson - don't bother trying to fix it yourself until Sony have taken a look!
Spooky_b329 said:
Very late update, tried it, it got repaired free and back very quickly, they even refitted the aftermarket rear cover!!
Sony's may be fragile, but my experience for two returns is very positive! Lesson - don't bother trying to fix it yourself until Sony have taken a look!
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What country?
bookworth said:
What country?
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Yes, would be helpful to know which country... as I am having a hard time with the UK repair people.
They received my phone on 16th Sept. Week later get notified its delayed due to awaiting part. And yet they keep saying the same story everytime I ask and that it is escalated to know why the delay. 5 days since escalation but their support yet gives the sad response of awaiting part.
It was the UK...in my case the fix was prompt. Got be honest, I'd be getting frustrated at that length of delay...
It went back in June so maybe things have changed
It finally left the repair centre on 10th Oct. Says screen and case replaced. Seems fine. KK or Marshmallow is the decision to make now