Strange Screen Issue - Xperia Z Q&A, Help & Troubleshooting

Hey guys, my xperia z recently got wet and all the flaps were closed but somehow some water managed to get in. The phone is still working fine but there seems to be water bubbles on the screen and the screen color gets washed out. I used a vacuum to suck them out and it worked. The screen went back to normal, but after a few minutes it starts to fog up again and I have to vacuum it again. Anyone have any suggestions as to how I could fix this? Thanks

mkko said:
Hey guys, my xperia z recently got wet and all the flaps were closed but somehow some water managed to get in. The phone is still working fine but there seems to be water bubbles on the screen and the screen color gets washed out. I used a vacuum to suck them out and it worked. The screen went back to normal, but after a few minutes it starts to fog up again and I have to vacuum it again. Anyone have any suggestions as to how I could fix this? Thanks
Click to expand...
Click to collapse
Take it to service. Or if you have experience you could try disassemble it by yourself and let it dry.

Thanks but I was thinking maybe there is an easier fix since nothing is really wrong with the phone. It's weird that if I just suck air out of the port the screen goes back to normal. After a while when it heats up the screen gets washed out again. I tried putting it in rice for 3 days but that didn't work.

mkko said:
Thanks but I was thinking maybe there is an easier fix since nothing is really wrong with the phone. It's weird that if I just suck air out of the port the screen goes back to normal. After a while when it heats up the screen gets washed out again. I tried putting it in rice for 3 days but that didn't work.
Click to expand...
Click to collapse
Your screen is damaged with water, you can't fix that. You can only replace it to fix that problem.
Sent from my C6603 using XDA Free mobile app

neoxx3m said:
Your screen is damaged with water, you can't fix that. You can only replace it to fix that problem.
Sent from my C6603 using XDA Free mobile app
Click to expand...
Click to collapse
Ok.... I just said the screen is working perfectly so I don't see what u mean. I'm just looking for a way to get the remaining moisture out from under the glass.

mkko said:
Ok.... I just said the screen is working perfectly so I don't see what u mean. I'm just looking for a way to get the remaining moisture out from under the glass.
Click to expand...
Click to collapse
Screen that looks washed out is not working perfectly. Take it to service.
Sent from my C6603 using XDA Free mobile app

neoxx3m said:
Screen that looks washed out is not working perfectly. Take it to service.
Sent from my C6603 using XDA Free mobile app
Click to expand...
Click to collapse
Alright thanks for trying to help, but if u had read what I said carefully you'd known that the screen is fixed whenever I blow air into it but after some time it gets washed out again and I have to blow in it again. If there was something wrong with the screen it wouldn't be working at all. I was only looking for a way I could keep the air out on my own.Thanks anyways though

mkko said:
Alright thanks for trying to help, but if u had read what I said carefully you'd known that the screen is fixed whenever I blow air into it but after some time it gets washed out again and I have to blow in it again. If there was something wrong with the screen it wouldn't be working at all. I was only looking for a way I could keep the air out on my own.Thanks anyways though
Click to expand...
Click to collapse
Can you post a photo of your problem? By washed screen I mean on washed colors..

neoxx3m said:
Can you post a photo of your problem? By washed screen I mean on washed colors..
Click to expand...
Click to collapse
Actually it just magically went away on its own after a few days of vacuuming Thanks but its working perfect now

mkko said:
Actually it just magically went away on its own after a few days of vacuuming Thanks but its working perfect now
Click to expand...
Click to collapse
Wow!
TapaTalked from my Xperia™ Z (C660²) running Dirty Unicorns ROM!

Replace to service center

Related

Spilled water over my HTC one

Yay! Yeah so my brother spilled water over my htc one.It switches on then switches off
So now what?Have put it in silica gel of now.
What are the chances of getting it replaced if any?The yellow behind the flash is still yellow if that helps.
ratul_jain1991 said:
Yay! Yeah so my brother spilled water over my htc one.It switches on then switches off
So now what?Have put it in silica gel of now.
What are the chances of getting it replaced if any?The yellow behind the flash is still yellow if that helps.
Click to expand...
Click to collapse
Remove all parts that can be removed like battery sim etc. Put the phone in a airtight box with rice .leave it for one week and try boot it and see is there any problem or not
Sent from my GT-S5360 using xda app-developers app
LiquidAcidGasLAG said:
Remove all parts that can be removed like battery sim etc. Put the phone in a airtight box with rice .leave it for one week and try boot it and see is there any problem or not
Sent from my GT-S5360 using xda app-developers app
Click to expand...
Click to collapse
:good:
LiquidAcidGasLAG said:
Remove all parts that can be removed like battery sim etc. Put the phone in a airtight box with rice .leave it for one week and try boot it and see is there any problem or not
Sent from my GT-S5360 using xda app-developers app
Click to expand...
Click to collapse
Thanks
But the thing is after doing the deed he didn't tell me out of fear and the phone was working after for 10 minutes and then it switched off.
It's in silica gel which I guess works better than rice
ratul_jain1991 said:
Yay! Yeah so my brother spilled water over my htc one.It switches on then switches off
So now what?Have put it in silica gel of now.
What are the chances of getting it replaced if any?The yellow behind the flash is still yellow if that helps.
Click to expand...
Click to collapse
You will not be able to get it replaced under warranty (if that's what you mean) because they will be able to tell that it has been water-damaged by checking the sensor inside the device.
LiquidAcidGasLAG said:
Remove all parts that can be removed like battery sim etc. Put the phone in a airtight box with rice .leave it for one week and try boot it and see is there any problem or not
Sent from my GT-S5360 using xda app-developers app
Click to expand...
Click to collapse
The battery on the One isn't removable.
ratul_jain1991 said:
Thanks
But the thing is after doing the deed he didn't tell me out of fear and the phone was working after for 10 minutes and then it switched off.
It's in silica gel which I guess works better than rice
Click to expand...
Click to collapse
I'd try turning it off and putting it in a bag of uncooked rice for 24 hours and then see how it performs. If it doesn't work, then your best bet is to contact HTC and see if they can repair it for you or give you a replacement with discount.
TarekElsakka said:
You will not be able to get it replaced under warranty (if that's what you mean) because they will be able to tell that it has been water-damaged by checking the sensor inside the device.
.
.
Click to expand...
Click to collapse
Bro I am from India so service center guys here are complete noobs.
Opening a HTC is not an easy task and the amount of water wasn't that much.It wasn't completely submerged in water.The water seeped through the lower speaker so there might be some chance that the sensor isn't tripped.
Yeah, put it in dry rice for a few day`s as has been mentioned before.
EDIT : check the video below, water test on Iphone and S4 , and repair with rice.
http://crave.cnet.co.uk/mobiles/gal...n-our-brutal-destruction-test-video-50011470/
John.
---------- Post added at 03:45 PM ---------- Previous post was at 02:50 PM ----------
We need are phones coated with this.
http://www.phonearena.com/news/Liquipel-waterproof-phone-coating-tech-demo-video_id27882
John.
ratul_jain1991 said:
Bro I am from India so service center guys here are complete noobs.
Opening a HTC is not an easy task and the amount of water wasn't that much.It wasn't completely submerged in water.The water seeped through the lower speaker so there might be some chance that the sensor isn't tripped.
Click to expand...
Click to collapse
So they're basically like the service center over in Egypt, haha! Well I wish you luck and I hope you can get it repaired or replaced.
Yeah I hope so.
But inn case they know there is water damage then what?
If they aren't well equipped to repair it then what?I will have a bricked $800 phone.
LiquidAcidGasLAG said:
Remove all parts that can be removed like battery sim etc. Put the phone in a airtight box with rice .leave it for one week and try boot it and see is there any problem or not
Sent from my GT-S5360 using xda app-developers app
Click to expand...
Click to collapse
I'm not even sure you even own a HTC One..
Tinderbox (UK) said:
[/COLOR]We need are phones coated with this.
http://www.phonearena.com/news/Liquipel-waterproof-phone-coating-tech-demo-video_id27882
John.
Click to expand...
Click to collapse
I've contacted them and the HTC one is currently in testing and they will have it certified within a few weeks.
Also definetly try the rice trick
Good luck
Also the water damage detector is the yellow inside the led flash on back of the phone. If there is no yellow but red the water sensor is tripped.
Sent from my HTC One using xda premium
And when it's all said and done, buy a Xperia Z or S4 Active. Then write a letter to HTC asking them to build a water resistant phone.
I love my One more than my Xperia Z, but I worry less when using the XZ. It's a worthwhile tradeoff...IMO of course.
Sent from my C6603 using xda premium
ihavoc said:
I've contacted them and the HTC one is currently in testing and they will have it certified within a few weeks.
Also definetly try the rice trick
Good luck
Also the water damage detector is the yellow inside the led flash on back of the phone. If there is no yellow but red the water sensor is tripped.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Are your sure about that?Can anyone confirm it please?
Because mine is still yellow. :fingers-crossed:
When I connect it to the charger the orange light keeps flashing continuously(it happens when the battery is extremely low).Gave it to the service center today let's see what happens.
The yellow stuff that you see through the flash glass is the LED itself.
However, there might be some water sensitive material AROUND the LED ...
hold hairdryer on it helpd me several times with other electrical devices
ro_explorer said:
The yellow stuff that you see through the flash glass is the LED itself.
However, there might be some water sensitive material AROUND the LED ...
Click to expand...
Click to collapse
Do you have to open the phone to see it?
Or can you just tell by looking directly through it.Because I can't see anything red around my flash.
I'm only telling you what I have found out reading the forums. I did not opened my phone ...
The idea is that there might be some indicator around or next to the led but I have no idea if actually is such thing. The yellow square is the LED ... but maybe (i repeat, MAYBE) HTC put something there. I'm saying that because there are some guys pretending that when they returned the device to be exchanged/repaired under warranty, the guys at the repair center looked in the flash to see if it was any water damage ... I have no idea if this is true or not ...
ro_explorer said:
I'm only telling you what I have found out reading the forums. I did not opened my phone ...
The idea is that there might be some indicator around or next to the led but I have no idea if actually is such thing. The yellow square is the LED ... but maybe (i repeat, MAYBE) HTC put something there. I'm saying that because there are some guys pretending that when they returned the device to be exchanged/repaired under warranty, the guys at the repair center looked in the flash to see if it was any water damage ... I have no idea if this is true or not ...
Click to expand...
Click to collapse
Yup even I read that.
Let's see what happens.
ratul_jain1991 said:
Gave it to the service center today let's see what happens.
Click to expand...
Click to collapse
Any update, ratul_jain1991?
peterjfry said:
Any update, ratul_jain1991?
Click to expand...
Click to collapse
Yeah gave it to the service center and they found water damage.They replaced the mainboard and the battery and charged me 200$ or Rs 12k.
But it's working fine as of now and the whole thing of one being irreparable wasn't true.

Open a Xperia z to manually dry the speaker?

I was in the beach 2 days ago and I brought my xperia Z along. I decided that it was a good idea to take underwater videos and pictures above the water. They all looked great. The only problem is that, its been two days since that happened and my speaker is still muffled. It usually gets dry in a few hours, this time I'm worried it might have damaged for good. I believe that maybe little grains of sand made their way through the grill and are keeping the sound low or something else. Anyways, just wanted to ask if anyone can advise me on what to do. I had my C6002 since its release and have submerge it in numerous pools but never on a beach. Any help will be appreciated, thanks
Sent from my C6602 using xda premium
I wouldn't recommend open the device, you could lose the water resistance altogether.
My only advice would be letting the device on rice for a while with the flaps open.
Anyway, my take on this subject is this:
I wonder now why everyone thinks that kind of water resistance will make the phone indestructible.
For me, that water resistance (not waterproof) just makes me feel more confident about my device surviving water related accidents.
Just taking the device to the swimming pool defeats its certification (2 m deep pools are not uncommon, you know), splashing, swimming, just moving around under water, or even worst jumping into the water violently just multiplies the pressure around your device by more than those 0.1 bar.
Click to expand...
Click to collapse
Good luck anyway.
Since it was salt water, did you ever think about washing it with distilled water? Might help
Sent from my C6602 using xda app-developers app
Teo032 said:
Since it was salt water, did you ever think about washing it with distilled water? Might help
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
That would be my suggestion too. Try giving it a bath in nice clean water to rinse off any debris.
Sent from my Xperia Tablet Z
Yeah that was my first reaction. I actually left it submerged for about 15 and after that I rinsed it on the shower with no avail. I havent blow dried it, I've read somewhere that might help. But thanks for the suggestions. I'll leave it with rice tonight and see if I have something positive to report tomorrow.
Sent from my C6602 using xda premium
After spending the night on a ziplock bag full of rise and turned off, I'm happy to report that the speaker is as good as new. I'm super happy. Now, there's one weird issue. Its in another thread, but suddenly I have dead pixels in my camera. See the light switch on the left and notice how there is a black dot on either side. These are persistent around every photo I take. Any thoughts?
Sent from my C6602 using xda premium
abajarde said:
After spending the night on a ziplock bag full of rise and turned off, I'm happy to report that the speaker is as good as new. I'm super happy. Now, there's one weird issue. Its in another thread, but suddenly I have dead pixels in my camera. See the light switch on the left and notice how there is a black dot on either side. These are persistent around every photo I take. Any thoughts?
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
Same thing here since a few days and I f*cking hate it! Thought I'm not sure if it's dirt or a dead pixel.
abajarde said:
After spending the night on a ziplock bag full of rise and turned off, I'm happy to report that the speaker is as good as new. I'm super happy. Now, there's one weird issue. Its in another thread, but suddenly I have dead pixels in my camera. See the light switch on the left and notice how there is a black dot on either side. These are persistent around every photo I take. Any thoughts?
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
There not dead pixels its a quiet common fault it minute pieces of the lens casing as a lot of users have reported the same ive even got some on mine.
Sent from my C6603 using xda app-developers app
Futura2000 said:
There not dead pixels its a quiet common fault it minute pieces of the lens casing as a lot of users have reported the same ive even got some on mine.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
What do you suggest we do? Send it for repair?
Sent from my C6602 using xda premium
abajarde said:
What do you suggest we do? Send it for repair?
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
You can only send it for repairs;
http://forum.xda-developers.com/showthread.php?t=2311497
Which is what I'm going to do.
FYI if you ever want to dry the speaker out use a can of compressed air to force the water out, i've been doing this for sometime without issue, and restores volume immediately,
LBTaylor1984 said:
FYI if you ever want to dry the speaker out use a can of compressed air to force the water out, i've been doing this for sometime without issue, and restores volume immediately,
Click to expand...
Click to collapse
You are probably going to eventually destroy the water proof membrane inside the speaker if you continue to do that. Not good advice.
Sent from my C6603 using Tapatalk 2
LBTaylor1984 said:
FYI if you ever want to dry the speaker out use a can of compressed air to force the water out, i've been doing this for sometime without issue, and restores volume immediately,
Click to expand...
Click to collapse
Yeah man, pushing compressed air through there doesn't sound like a good idea. I'll gladly wait 2-3 hours or a bag of rice overnite. That's living dangerously right there
Sent from my C6602 using xda premium
Well it's your choice but it takes a quick spray and it'd back to normal.
If you did it with 10 psi sure but this is can which is like 10 psi.
It's up to you but it's not much dissimilar to blowing it with your mouth
Sent from my GT-I9505 using Tapatalk 2
Amazingly, I left the phone over night on a bag of rice and not only did it fix the issue it had another unexpected effect. Now, when I wet the speaker its back to normal almost immediately. I was at a lake yesterday, used the phone to record under water, take photos, and guess what? It was fully loud each time almost immediately after I got out of the water. This phone hasn't seize to impress. I highly recommend to consider the rice. Often times, naturally aspired solutions are the better choice.
Sent from my C6602 using xda premium

[V]Waterproof problem

Hi!
I've problem which waterproof when after water test I open back cover i can see some water on "this" black near the camera and around back cover.I am worry about this but my for now work fine i have one. FC in setings and one lag in yt video.
Ghost4Fun said:
Hi!
I've problem which waterproof when after water test I open back cover i can see some water on "this" black near the camera and around back cover.I am worry about this but my for now work fine i have one. FC in setings and one lag in yt video.
Click to expand...
Click to collapse
Hi there!
Don't worry! (I think... lol)
I have the same "issue"...
I think it's normal.. You should be worried if you see water get inside the "orange area", where the battery is.
I wash my phone once a week and when i finish, i dry it with a towel and open the back cover to dry some little drops of water that entered the camera and lower area, as you said.
Always make sure the back cover and connections are really closed and it should be fine! (I hope! )
bhz21 said:
Hi there!
Don't worry! (I think... lol)
I have the same "issue"...
I think it's normal.. You should be worried if you see water get inside the "orange area", where the battery is.
I wash my phone once a week and when i finish, i dry it with a towel and open the back cover to dry some little drops of water that entered the camera and lower area, as you said.
Always make sure the back cover and connections are really closed and it should be fine! (I hope! )
Click to expand...
Click to collapse
If I open the back cover alot,does it effect the waterproof feature? Since I dun have enough memory for my stuff so I keep swapping sd card..
Sent from my LT25i using xda app-developers app
Thank you all Now i am so happy
Steven How said:
If I open the back cover alot,does it effect the waterproof feature? Since I dun have enough memory for my stuff so I keep swapping sd card..
Sent from my LT25i using xda app-developers app
Click to expand...
Click to collapse
Ghost4Fun said:
Thank you all Now i am so happy
Click to expand...
Click to collapse
Mine seems to be ok, after opening and closing it with some frequency... I think we will be able to see some sort of "hole" if the back cover starts to fail... but idk...
You're welcome Ghost4Fun! :good:
Steven How said:
If I open the back cover alot,does it effect the waterproof feature? Since I dun have enough memory for my stuff so I keep swapping sd card..
Sent from my LT25i using xda app-developers app
Click to expand...
Click to collapse
Yes it actually might. No seal would last forever. So be a little careful. Try to swap as little as possible or get a larger sd card.
thedisturbedone said:
Yes it actually might. No seal would last forever. So be a little careful. Try to swap as little as possible or get a larger sd card.
Click to expand...
Click to collapse
Well...I swap battery and sd most of the time..since the my v can't stand my usage,waiting for my ebay battery cover..then I keep the original in box.. :/
Sent from my LT25i using xda app-developers app
Steven How said:
Well...I swap battery and sd most of the time..since the my v can't stand my usage,waiting for my ebay battery cover..then I keep the original in box.. :/
Sent from my LT25i using xda app-developers app
Click to expand...
Click to collapse
Well honestly I don't know the build quality of your phone so I can't comment on how long it will last. I wasn't trying to scare you or anything, was just saying that any lock/seal will deteriorate over time with usage. But maybe it would last so long that you wouldn't have to worry.
thedisturbedone said:
Well honestly I don't know the build quality of your phone so I can't comment on how long it will last. I wasn't trying to scare you or anything, was just saying that any lock/seal will deteriorate over time with usage. But maybe it would last so long that you wouldn't have to worry.
Click to expand...
Click to collapse
I have contact xperia care,abt this issue they said yes. It will worn out overtime.. Well,nothing last for whole life though :/ can't blame anyone for it XD thx for telling me.
Sent from my LT25i using xda app-developers app
Steven How said:
I have contact xperia care,abt this issue they said yes. It will worn out overtime.. Well,nothing last for whole life though :/ can't blame anyone for it XD thx for telling me.
Sent from my LT25i using xda app-developers app
Click to expand...
Click to collapse
No problem! Try not to open and close it too much.
that's normal....
even xperia active still has water inside ... but , the water there , as in near of camera, is not dangerous ... as long as the water doesn't pass through the rubber seal

The touch under water does not work!!??

My z1.touch.doesn't work.under water and when i get it.out of water is doesn't work for.almost a minute
Does it have anything related with water temperature... Because it is really cold in Egypt nowadays
Sent from my C6903 using xda app-developers app
3bdalr7man said:
My z1.touch.doesn't work.under water and when i get it.out of water is doesn't work for.almost a minute
Does it have anything related with water temperature... Because it is really cold in Egypt nowadays
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
The touch screen simply can't work underwater, it's just the physics of how it works. Also when it's wet it can work improperly as well. I've found though that when it's wet, if you turn the screen off then on again, it seems to remember where all the water drops are and learns to ignore them, meaning it will work quite well despite the water.
And I'm sorry, but it is not and nor has it ever been cold in Egypt . It's negative 23 C where I am from right now. That is cold
Thank you
That was helpful
Sent from my C6903 using xda app-developers app
3bdalr7man said:
My z1.touch.doesn't work.under water and when i get it.out of water is doesn't work for.almost a minute
Does it have anything related with water temperature... Because it is really cold in Egypt nowadays
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
Is this even an issue, considering it has a physical hardware button ?
raziel123 said:
Is this even an issue, considering it has a physical hardware button ?
Click to expand...
Click to collapse
I don't think so. Mine under water, 2cm under clean water in a glass, do not working either. No signal, no touch screen, nothing. Probably it's meant to be like that, a kind of safety.
eclyptos said:
I don't think so. Mine under water, 2cm under clean water in a glass, do not working either. No signal, no touch screen, nothing. Probably it's meant to be like that, a kind of safety.
Click to expand...
Click to collapse
It is a capacitive touch screen, which means that it senses your finger because it has a different conductivity than the air around it. So does water, so the water is detected across the entire touch screen and prevents the screen from differentiating your finger and all of the water.
Based on @301stSpartan's post it sounds like the touch screen has some capability to ignore inputs it thinks are invalid. I tested this a little bit and it seems to be true:
1) Lock the phone, turning the screen off.
2) Use your thumb to cover a large area of the screen.
3) Turn the screen back on, remove your thumb and quickly try to swipe where you placed your thumb. For about 0.5s, the screen will not respond to your finger. After that, it will work normally.
@xasbo, that why I said is not an issue. Even if there is some trick to make it work the touch screen I don't even try and is not the touch screen dead only under water, the signal too. We can just make pictures because maybe this is his reason.
eclyptos said:
@xasbo, that why I said is not an issue. Even if there is some trick to make it work the touch screen I don't even try and is not the touch screen dead only under water, the signal too. We can just make pictures because maybe this is his reason.
Click to expand...
Click to collapse
Sure, I was just pointing out it's not a safety thing - there's no risk of electrocution or anything like that.
xasbo said:
Sure, I was just pointing out it's not a safety thing - there's no risk of electrocution or anything like that.
Click to expand...
Click to collapse
Of curse, you right, but who knows..

Problem with display

Has anyone ever had a problem with display in that phone?
I mean. Phone misinteprets the command. It turn on the other thing than i wanted. It's really frustrating
Jerry168 said:
Has anyone ever had a problem with display in that phone?
I mean. Phone misinteprets the command. It turn on the other thing than i wanted. It's really frustrating
Click to expand...
Click to collapse
Yes. I notice that mostly when the screen is dirty. Mine requires constant cleaning.
blaqueknight said:
Yes. I notice that mostly when the screen is dirty. Mine requires constant cleaning.
Click to expand...
Click to collapse
It's very stupid. I noticed that when i have a wet hands or it's very hot outside, display starts rampage. Currently i have that phone for guarantee service. We'll what they will do with that problem.
It's a 40 dollar phone. Just saying
Jerry168 said:
It's very stupid. I noticed that when i have a wet hands or it's very hot outside, display starts rampage. Currently i have that phone for guarantee service. We'll what they will do with that problem.
Click to expand...
Click to collapse
Maybe the glass/plastic isn't that good with moisture. I may get a screen protector today to see if it helps at all. I'll report back when I try it out.
blaqueknight said:
Maybe the glass/plastic isn't that good with moisture. I may get a screen protector today to see if it helps at all. I'll report back when I try it out.
Click to expand...
Click to collapse
Ok, thank you very much. I'll be waiting for your answer.

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