Has anybody else noticed the screen or the phone in general letting off a lot of heat ever since updating to NG3?
Yes. Call at&t support. I had mine completely replaced because of it. I unrooted then took it to their warranty office. They tested it with one of their batteries, then tested my battery on one of their s5's, and determined it was a bad phone. I had gotten mine back in June and was still covered under warranty on their 12 mo next plan.
I'd recommend a factory reset before warranty/swapping the phone. Upgrading through ota is similar to a dirty flash. Sometimes things don't take to the update and just need a simple data reset to fix it. A software upgrade should not cause sudden hardware damage.
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I recently upgraded to the Cyanogen test 5 on my black G1. About a week ago, the screen started fading and blanking out. I restarted the phone and the touch screen was no longer responding. I did a full wipe with no change, then reflashed a different rom, still with no change. I reflashed the dreamimg which sort of reset it back to factory oe rom, but it's still not responding to touch input.
Any suggestion on what I should do?
Thanks!
see my thread here, currently active, same problem, working on it for a week!
http://forum.xda-developers.com/showthread.php?t=684711
Probably a dead touchscreen is the problem. tmo tech said to do a factory reset, and if that didn't fix it it was probably hardware. Luckily I have insurance, which apparently extends the factory service indefinitely, so as soon as I can get back to stock they'll cover it.
1. if you are under warranty, please help me figure out how you get back to stock, because it ain't working for me.
2. if you aren't, I guess you buy a new phone.
3. If you wanted to hustle tmo, you could just add the insurance, use it for a month or so without a touchscreen (not all that inconvenient with no screen lock, especially if you can use androidscreencast, droid explorer, adb and fastboot), after you've had the insurance for a while you could then call tech support and see. I'm not sure if that will work or not, I've had insurance since I've had the phone, maybe that's why the do warranty replacements, Just a thought.
If you have a hard time figuring out how to do some things without a touchscreen, let me know, I've been figuring out workarounds the hard way!
*edit, wait, you got the dreaimg.nbh to reflash? With what spl/radio/recovery combo installed? Because I can't get the nbh to flash!
I had amonra recovery, dangerspl and I believe the 26i radio, though I had recently been switching back and forth between that and the latest(22?).
I doubt the phone's still under warranty(I bought it second hand) as well.
Thanks for the response
I am stock, unrooted, and I installed the KitKat update a couple of weeks ago and my phone is absolutely terrible now.
1. Getting the "no-sim" (no sprint sim, no 4G for you!) error message, which I have never gotten before on this phone. I get the error intermittantly after installing the kitkat update
2. Battery drain is substantial, about twice the rate of what it was before
3. Phone runs much warmer than normal
4. Very bad reception, texts and calls not going through. I used to be able to get full bars 4G in my house, now I don't even get 3G after the update, and I had a 30 minute phone conversation from my house the other day and I dropped the call 4 times.
I thought maybe it was just a tower issue but it's been like this for the past few weeks. I've tried doing a PRL update, profile update, etc. but nothing helps.
Is the reception issue a problem with the most recent PRL update?
If I root the phone and install a custom ROM will this address my problems? I've rooted my tablets before but not a phone. Would going over to CM solve these issues?
I had the same problem way back on this phone and it was the SIM had gone bad. I would definitely expect that yours has just gone bad. That would cause your battery to drain due to constantly seeking network but SIM won't register. Which would also likely cause the excessive heat too.
I hope this is all the problem is for you. It was a simple fix at the Sprint store. Good luck!!!
Sent from my HTC One using Tapatalk
take the sim card out and clean it maybe? and do a factory reset after you backup?(of course, unless you root and use some software to backup, all other backup methods just won't help too much)
Reason been, I had the total stock phone when I did the KK update on Feb 1st I think, and I didn't see any problem other than somehow enabled my google voice. No signal problem(same s..t as the dec update last year, before that it was even worse) and no battery problem(turned on the stock battery saving)
I had problems (2) and (3), and a few others, since installing the update. In my case, the GPS receiving notification would flash incessantly, and Location Services seemed to be the battery drain culprit, I could dramatically reduce the drain by turning the GPS off (not a great solution).
The answer, at least in my case, was a hard reset. I did that, reinstalled my apps, and the GPS / battery issue has gone away. I was also having other intermittent weird issues that have gone away since reinstalling. I guess the upgrade must have corrupted some things...
Sent from my iPad using Tapatalk
Hard reset your phone and clean the SIM card. You should be all good then. Kit Kat should have the opposite effect on your battery life. I usually get 10+ hours on a charge. Matters what I'm doing with my phone.
Sent from my HTCONE using Tapatalk
Just wanted to add that my phone has suffered from none of the issues above. I'm using it on a GSM network in India and running InsertCoin Rom. Everything works well. Battery has been decent and I can easily pull 12 hrs plus
Sent from my HTCONE using Tapatalk
So I did the factory reset this weekend. Just to confirm, the factory reset reverts me back to KitKat, not Jelly Bean, which was what the phone originally came with. Just want to confirm I did the reset correctly.
I dont think you can downgrade from KitKat to Jellybean not on stock atleast.
SeriesOfTubes said:
So I did the factory reset this weekend. Just to confirm, the factory reset reverts me back to KitKat, not Jelly Bean, which was what the phone originally came with. Just want to confirm I did the reset correctly.
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when you took the OverTheAir upgrade package, it will get into bootloader and change(upgrade) your phone's ROM(not really Read Only Memory any more, but still carry that name) and from then on, you will have to use the bootloader to reload the old jelly bean to get back to JB, otherwise, no matter how you reset, it'll be KK. (the reload process requires special files and procedures, with computer and USB cables) Although "factory reset" won't revert back to the "original factory settings" that came with the phone at the time you bought it, it will wipe out all the settings and apps and anything that's not set by the factory default. After the so called factory reset, your phone will get into a state that the "factory" testers have, which should be a stable state because the "factory" supposed to do a lot of tests based on that state and pass all those tests. This will give you a nice baseline about which could be wrong, the hardware, the network, or the software. Though, it won't be always true because human make mistakes, so the "factory" could release a software that's buggy. like the one we got on last dec, but still, once you get to the so called "factory" state, which all the other phones using the same hardware and software will get to the same point, you can be sure that no other unknown factors are causing your problems. It's like you have the exact same thing on your hand as somebody else on the other side of the planet, so other people can do the tests required to figure out your problems. Will that help you for some apps you want to run that crash your phone or cause big problem? No, that's the responsibility of the apps' developers, not the phone manufacturer. in that case, you'll have to give up that app.
Idk what's the problem with Samsung phones and updates. I had the same problem with my Note 3 when KitKat got released, I had to get a replacement phone. Lucky for me the replacements Note 3 didn't have the update on it. However I wasn't so lucky with the Note 4.
I accidently hit the update on my notifications when I was half sleep.
Anyways.
Every since Lollipop been installed on my Note 4, it has been a nightmare from hell.
When I installed it on my original Note 4, I kept having my keyboard become unresponsive. Force close on multiple apps (stock Web, camera, calender, and more).
I called T-Mobile to see if they could send me a replacement. They "tried" to fix it, saying that I should do a factory reset and clear cache , which I already tried before I called numerous times.
Finally they said they said they were going to send me out a replacement phone.
I also asked if anyone have been complaining about Lollipop they said no, they were totally oblivious to Lollipop having any kinks (as always ). It's crazy they said that because I have read over 100 post bashing the new update.
I received the Note 4. I turned the phone on and Lollipop was already installed. I called T-Mobile and asked why was Lollipop installed on my replacement, they informed me that they are sending out the phones with Lollipop, and assured there would be no problems with it.
With in the first hour, my phone would turn off and not turn back on. I knew there was nothing wrong with the battery because it was on 90% and it worked flawless with another phone. So I drained all the electricity out the phone and put the battery back in. That worked, but it did over 20 times within that day. I called T-Mobile again , they told me I would have to go to a store and see if they could diagnosis the phone.
The next day I went to the store, everything came back clear on the diagnosis, but they could see it turn off randomly.
I called customer care and explained the situation and told them I need a replacement.
Now I am waiting on a replacement. If this one don't work, I think I will have to get on whole different phone. I'm on the verge of getting a flip phone because I know that I don't want to have an iPhone.
Anyone having these issues with the update Lollipop?
I've never heard about an update getting positive reviews from users, most get bashed.
Fortunately I don't have those issues, nor have I had any with updates. Have you tried to odin the stock firmware? That's all I can really think of.
MajorTom_ said:
I've never heard about an update getting positive reviews from users, most get bashed.
Fortunately I don't have those issues, nor have I had any with updates. Have you tried to odin the stock firmware? That's all I can really think of.
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It seems like I tried everything. I haven't tried that though. I will try that today, if my phone ever boots up.
W0man09 said:
It seems like I tried everything. I haven't tried that though. I will try that today, if my phone ever boots up.
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As long as you can get it into download mode something may be possible.
Odin to stock lollipop, factory reset / data wipe.
Additionally, I would consider a custom rom.
..........
If you really like kitkat better you could also Odin to stock kitkat, factory reset / data wipe.
MajorTom_ said:
As long as you can get it into download mode something may be possible.
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Lol thanks for the help. I can't even get it to turn on, to get it in download mode. ??
. Now I'm just waiting on T-Mobile to send the replacement.
I posted this in an older thread but figured I would just go ahead and make a separate post about it.
Ever since I updated the phone to 5.1 it has crashed repeatedly, super laggy, battery life is significantly worse than kitkat, Turbo charge seems to take longer than on kitkat, my texts and calls won't go through, and on a rare occasion my phone will reboot by itself. I've cleared the cache regularly and have factory reset a couple of times and the problems will go away for about a week, but only to return again. I'm going to Verizon tomorrow to see if they can do anything.
Anybody else have these issues with their Turbo?
Sent from my XT1254 using XDA Forums
I'm not experiencing any of this. Have you troubleshot apps that you have downloaded as possible culprits? Also, did you upgrade via OTA or did you manually flash the 5.1 update via rootjunky? I've heard multiple people having issues with the flashed one.
Maybe it's one of the apps you have installed. Try a FDR and install your apps a few at a times. Try to pinpoint which app is constantly taxing your phone. If all else fails make verizon give you another 4.4.4 Turbo
So I went to Verizon yesterday and they couldn't do anything for me. I just took the OTA that came out yesterday and I am hoping it fixes more than the stage fright exploit. If not I guess I will be migrating back down to my old Galaxy S4.
Murd0c said:
So I went to Verizon yesterday and they couldn't do anything for me. I just took the OTA that came out yesterday and I am hoping it fixes more than the stage fright exploit. If not I guess I will be migrating back down to my old Galaxy S4.
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If you haven't already, try using the Verizon Upgrade Assistant (that annoying thing that pops up every time you plug your phone into a computer) and select repair. This will do the cleanest wipe possible, reflash everything and bring you up the the latest firmware version. If you still have problems after that, chances are you're using an app that lollipop doesn't like, or you have a physically defective unit.
I ended up with what I think was a physically defective unit, and I got a warranty replacement straight from Motorola. The process was painless, and as long as the phone doesn't have any physical damage and was never exposed to water (in most modern phones, there's a water-sensitive sticker on the inside that changes color when exposed to water, so they can tell if you're lying), you basically just have to ask for it.
In fact, forget what I said in my first paragraph. Just get the Motorola replacement.
https://motorola-global-portal.cust...sion/L3RpbWUvMTQ0NDMzNDc3Mi9zaWQvWDgyS2RzeW0=
OK guys quick update I sucked it up and got the Motorola replacement and it works perfectly now, turns out I had a factory fault or something
My phone isn't laggy, but my Turbo charging is definitely slower, my WiFi is hit or miss at times, and the battery does seem to drain a bit faster but isn't too awful.
Sent from my Droid Turbo using XDA
ATT auto updated my phone. Everything seems to work like it should except that the area next to my sim card is hot enough to burn me. If I put my phone in airplane mode everything is fine. My battery life is less than 4hrs. I have done a factory reset with no success. I want to install a custom rom but I cannot find a root for this new version. Is there any way to install a new rom with no root?
luxveritas said:
ATT auto updated my phone. Everything seems to work like it should except that the area next to my sim card is hot enough to burn me. If I put my phone in airplane mode everything is fine. My battery life is less than 4hrs. I have done a factory reset with no success. I want to install a custom rom but I cannot find a root for this new version. Is there any way to install a new rom with no root?
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I am also having the same issues. I thought it was a hardware problem, but after seeing your post I'm suspecting it is something else. I even went to the AT&T store to get a new SIM just in case that was the issue. It suxs, my phone is getting intermittent network connectivity and the right side of the phone is roasting. I also performed a factory reset to no avail... Anyone else having this issue?
I am having the exact same issue. Its basically made my phone unusable. Once the phone starts connecting/talking it gets very hot and i lose cell service. It like the cell radio starts working overtime, over heats and stops working . I have to put it in airplane mode t get the phone to cool down. Not sure what to do since it seems like a software issue. All started after the update.
krperegrin said:
I am having the exact same issue. Its basically made my phone unusable. Once the phone starts connecting/talking it gets very hot and i lose cell service. It like the cell radio starts working overtime, over heats and stops working . I have to put it in airplane mode t get the phone to cool down. Not sure what to do since it seems like a software issue. All started after the update.
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Since my phone is unusable and there is nothing I can do software wise (Installed all AT&T updates and performed factory reset), I decided to call Samsung and put the phone in for a warranty repair. We shall see what happens after the 9 days it takes them to make repairs. Guessing that they wont actually troubleshoot the issue, just verify nothing is physically wrong with the phone, liquid spill, drop damage, etc. and then just send me a clean referb.
Success!!!
I performed a factory reset and set the phone up as a new phone ignoring my backups. I installed all the updates and everything is working again.
The locked bootloader on this phone is bull****. ATT/Samsung broke my phone with an update and I could not install root to fix it myself. I will only buy apple or google phones from now on. I hope that the companies that make the OS might be a little more careful with their updates.