Database Develop

Calls going straight to answerphone?

Hi, can anyone help me please?
I'm losing my company voda phone (sim card) as I'm being made redundant, and swapped it out for an Orange payg sim last week. All seemed to be working fine. However, I tried to call my phone today, and it just goes straight to answerphone. I contacted Orange CS, and they sent me some sim updates. Rebooted, and Orange CS managed to place a call to my phone. Sorted. Or so I thought. Just tried again, and it's still going to answerphone. Have I messed my phone up somehow? I know my 2 year old daughter was palying with it at the weekend, and managed to call one of my friends for 2 mins!! Could she have changed something else?

Check call forwarding in the phone settings.
You can adjust how long it takes to divert to voicemail here. Perhaps this is your culprit?
Make sure that the top checkbox (forward all incoming phone calls) is unchecked also.

Thanks for the suggestion, but seems to have sorted itself out now
I have been swapping the sim cards around, and trying different phones. I guess one of the reboots must have done something? Anyway, all working again

Check This Out
All folks who have this issue may want to check out this thread.
The calls going straight to voicemail may be a symptom of NSI as defined in the thread linked above. As of right now, there is no cure except a soft reset or perhaps going back to a 6.0 ROM.

Troubleshooting: Some SMS don't get through (German Network)

Hey everyone,
I face a SMS sending problem. I'm texting to Australia quite often and I'm (different to my t-mobile button above) with E-Plus. A long time me and my partner down under had no trouble sending/receiving text messages. But lately only half my texts get through.
We had a problem earlier this year when she was with Optus. All of a sudden my messages did not get through anymore. All of them. Then she changed to Vodafone and it seemed to work. But E-Plus (I'm actually with MedionMobile, just using E-Plus network) made their messages cheaper and now I face this problem!
It's really anoying. Now -
when I have such a problem - does it have anything to do with my Radio / Rom installed on the phone? Or is this just a network fault?
Would changing to Vodafone solve this problem since Vodafone Germany and Vodafone Australia are partner networks?
It's just that E-Plus is so much cheaper (1/3 of the price for a SMS!)
Please try to help me!

Is your operator billing you for the txts? If so, you can be sure they're transferred to your operators server correctly and your phone's alright. But you probably won't be able to get a deeper insight into what happens after that- if and where your txts are lost....
Changing networks MIGHT help, but don't count on it.
You might wanna try sending your txts using an internet-based service?! just to check... and, btw, that might be cheaper, too. I remember seeing a tool that allows you to send txts via internet-based services from your xperia using your data connection. i just can't seem to find it right now.

first: thanks for your help!
My operator is billing me for the text messages, yes. So they send it correctly. I even tried out to get a confirmation for sent items, you know? I always get the message that it has been delivered. But then she does not get the message...
I tried out to send messages from two of my class mates and from my mums phone as well as from my dads phone. Their messages all get through...
I think I know what you mean with internet based SMS sending. Innosend is such a service, huh?
But items sent throught that service do not get stored in my SMS store...But I will try it out, I guess. As well as I try a Vodafone SimCard.
I hope there is nothin wrong with my phone...

Out of interest, what phone does your partner have?

Oh, I think you got me there. Long time it was a Sony Ericsson...older one. But she got a new one two weeks ago or so. But I don't think it's her phone because the fault occured on both, her old and her new phone. I'll write it in here as soon as I know...

Ah ok cool. The reason I was asking: When I got my Xperia I soon realised that my gf was only getting around half the texts I was sending. It drove me crazy as nothing seemed to fix it - I got my phone replaced, she got hers replaced, we both got new SIMs. Just like you, the texts were showing up on bills, and O2 could see them going through their message centre, so they could not identify the problem.
Eventually I figured it out, my gf did not receive my messages when they were longer than a single message. Anything more and it simply did not show up on her phone (LG Renoir), but still seemed to send successfully and show up on my bill. I then realised that the same thing happened when sending long texts to my friend (also an LG, but a Viewty). They can both get long messages from other people, just not me, so I think there must be some sort of incompatibility between the Brands/softwares.
Probably of no help to you really, but maybe you send long messages too?

No, it's fine since I experience such a thing on my own now. Thanks for sharing! I'm gonna ask her what kind of phone she uses now. Today I removed the SIM Card from my phone and replaced it. The Xperia did a new setup on my network and afterwards my 2 sent messages came through. Maybe I just had to do that because I flashed a new Rom and later a new Radio without renewing my network options...
As you, I do not have a clue where the problem is...But also takin my mums T-Mobile Sim Card in my phone she got all messages. I believe it's the operator...I keep you guys updated when I have my Vodafone card or if it should work normally now...
Thanks for your help. Always appreciated!
edit:yes, I experienced that longer messages have less chance to get through. Sometimes they are messed up or just the first part (first 160 characters) get through...hmm

Samsung captivate won't receive texts! Everything else is fine.

Hello
On Wednesday, I was sending and receiving multiple texts all day just fine.
Now starting Thursday morning, i sent out some texts to 15 different people, all said they received it and texted back.
My phone has not received a single text since wednesday. It can do everything else, send texts, phone calls, etc.
I'm on cognition 4 ROM, i've tried hard resetting it multiple times, called ATT and they said I should be getting them but I am not. I have full service. They also said i'm not the first person to call about this problem. I've also put my SIM in another phone and still no texts received.
Any ways to fix this?

Smitty50 said:
Hello
On Wednesday, I was sending and receiving multiple texts all day just fine.
Now starting Thursday morning, i sent out some texts to 15 different people, all said they received it and texted back.
My phone has not received a single text since wednesday. It can do everything else, send texts, phone calls, etc.
I'm on cognition 4 ROM, i've tried hard resetting it multiple times, called ATT and they said I should be getting them but I am not. I have full service. They also said i'm not the first person to call about this problem. I've also put my SIM in another phone and still no texts received.
Any ways to fix this?
Click to expand...
Click to collapse
If you put the similar in another phone and you are still not getting them then it is a network issue. Are you using a 3rd party text app?

zelendel said:
If you put the similar in another phone and you are still not getting them then it is a network issue. Are you using a 3rd party text app?
Click to expand...
Click to collapse
Nope. Stock texting.
That's what ATT is apparently telling me and it's pretty frustrating.

ATT needs to "re-activate" your phone.
I've had this problem 3 times. Sometimes it will take a few hours for all the old texts you missed to show up.

I had the same issue. Went to the ATT store told them I called customer service and that customer service said i needed a new SIM card. Got a new SIM card - problem solved. Then almost immediately all my texts started showing up.

vdubguy said:
I had the same issue. Went to the ATT store told them I called customer service and that customer service said i needed a new SIM card. Got a new SIM card - problem solved. Then almost immediately all my texts started showing up.
Click to expand...
Click to collapse
I agree. Sounds like a bad sim card, especially considering you didn't receive texts in the other phone you put your sim in.

[Q] texts with web addresses not being delivered

I have a Z3C on At&t network that was recently sent to Sony for repairs. While it was being repaired I had my number ported over to a windows phone, and Sony also updated me to 5.0 while they had it.
Now, whenever I send a text to a phone on ANOTHER carrier that has a .com in it, the text never gets delivered. I can send myself, and other At&t phones the same text and it goes through just fine. For example, I've been sending "testing airbnb.com" to several people. No one gets it unless they are on AT&T. I have tried the stock messaging app, and Textra and the results are the same. I'm inclined to think that something got messed up on the AT&T side when they reactivated my phone from the windows phone, but I don't know for sure.
Does anyone know of anything that can cause this problem?
thanks.

I'm looking for volunteers. If you have AT&T, try sending a text with airbnb.com or anything like that to someone you know who is on either t mobile or Verizon, then see if they got it. I've found two phones so far that it's not working. I know it USED to work.. I don't know if it's a carrier issue or lollipop issue yet.

[Q] Lollipop update messed up MMS

Okay, so I'm not sure what is going on with my phone, but here it goes. I am currently using a Droid Turbo on Cricket Wireless (AT&T MNVO). I updated the phone to Lollipop yesterday and all seemed fine until I sent an MMS. I got a response from my friend, who asked if I had sent him a picture, which I had. My friend took a screenshot of the picture message I sent to him and it shows that it originated from a phone number with "346" (Houston, TX) area code, which is not my number as I am in southern California and have a 909 area code. I sent another MMS to him, but that message showed it originated from another 346 area code, completely different form the first 346 number. I did this several times with the same result.
I rebooted the phone & did several factory resets, but the same thing happens with whenever I send an MMS. SMS messages on the other hand work fine and show that they originate from my number. I checked the APN settings, allowed Cricket to send the auto configuration APN's, and even manually put in their APN's, but I get the same result. I tried different messaging apps (stock, ChompSMS, Next SMS, Hangouts, etc.) and they all do the same thing.
Called Cricket, but since it's prepaid service, they "reset" my network settings and told me they could not provide any further assistance with my phone. I put my SIM card back into my old iPhone and sent an MMS, which sent & was received normally.
I'm not sure what the issue is, any help would be much appreciated.

Well, after a week of hopelessness, another factory reset seems to have finally done the trick. Everything is back to normal now, still have no clue what went wrong with my messages.