[Q] phone isn't booting - Xperia Z1 Q&A, Help & Troubleshooting

Hey guys, my phone is stuck on the sony boot logo and it's getting really hot. I tried flashing the original ftf with flashtool but nothing changed, it just stays on the sony logo and it gets hot:crying:. Then i tried to repair it with the pc companion and still nothing changed... I'm guessing it's a hardware problem, like the cpu goes on some loop and it gets hot.
Does anyone has an idea about wich the problem might be? If it is some hardware component, wich one could it be? If it's a software problem, is there anything else i could try except flashtool and pc companio wich didn't help? Please help cause at the repair center they asked 200€ even if they didn't know the exact problem yet and if it was repairable and for that money i'd rather buy a new phone, even if i love the sony xperia:crying:. Thanks in advance for the help

Jump to brickfest club in general for help...

Related

[Q] Phone starts and sounds but screen remains black, with backlight on!!

Hello all,
My Xperia was in a serious bootloop that I couldn't fix, not with pc companion not with flashtool flashing stock roms. So I gave up and sent it to the closest Sony Mobile certified repair store, it took them one month to tell me they couldn't fix it, they said they opened it, changed the battery and it still had the same problem so they also gave up and gave it to me, they did say the problem could be the motherboard. I'm now living in Brazil and getting a motherboard for the c6602 is impossible first of all because the phone was never commercialized here (and importing is impossible, it'd take 2.5 months and they'd charge me 200% of the part price, unfortunately that's how Brazil works ). Something interesting that happened is that when I got my phone back they had solved the bootloop issue but they created another issue, the phone starts makes all the sounds the screen turns on BUT all you can see in the screen is the black color, so the backlight is on but nothing shows up.
Could I be able to fix this via software? or the only option is changing the motherboard (or maybe fixing something on it)?
If any of you knows how to fix this I'd appreciate an answer.
Video here: http://youtu.be/3I4VIBAXUsc
psycho-punk said:
How do you know it isn't a display problem?
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Click to collapse
Because I sent it to sony and they said the problem was the motherboard and the problems the phone's been giving are pretty random, for example at the beginning the problem was that it had random reboot each one with more frequency, it when from that to just work with the ac adapter connected, it went from that to a bootloop of just showing the sony logo and restarting, after I got it from sony the problem is that it boots app (without needing to be connected) it makes all the sounds like it was working perfectly but the screen is ON but black. So because all this I'm convinced it's the motherboard.
I see changing the battery didn't fix your problem.
I think it's so sad that this phone with just more than a year of life are getting this serious problems and sony isn't doing **** to help us. They keps my phone 1 month just to tell me that it couldn't get fixed, they said they changed the battery and all but still the same problem. I've reached a point when I just don't trust sony anymore, I'm getting a galaxy s4 on monday but still I wanna fix this crappy-phone.
Well, in my case it happened out of nowhere, I wasn't doing anything special with the phone..., I'm thinking maybe restoring the TA partition would fix something? I don't know... I found the motherboard for 80 euros in aliexpress

Bricked phone

Hi everyone! I bricked my Xperia Z1, I tried flashing stock rom, pc companion, Emma tool nothing works. I sent it to Sony repair centre hoping they can flash it back for me but they claim that it is a hardware problem and I need to replace the mainboard which is so expensive I could afford a new phone with it. Any solution? Appreciate your help!
The phone is able to boot, but not able to charge. I can see the Sony logo, then it boot over and over again but it cannot charge.
izlim96 said:
Hi everyone! I bricked my Xperia Z1, I tried flashing stock rom, pc companion, Emma tool nothing works. I sent it to Sony repair centre hoping they can flash it back for me but they claim that it is a hardware problem and I need to replace the mainboard which is so expensive I could afford a new phone with it. Any solution? Appreciate your help!
The phone is able to boot, but not able to charge. I can see the Sony logo, then it boot over and over again but it cannot charge.
Click to expand...
Click to collapse
My Nokia x2 also stopped charging and I took it to a trusted shop and he fixed it.
When I got home I disassembled it and checked what he's done, he soldered a wire from the microusb plug to a resistor. Everything is working now.
I guess the connection from the plug to the resistor was cut from inside the mainboard so he made an external connection.

Part of the screen not responding to touch

As the title says part of my screen is not responding anymore and to make matters worse the part not responding is right on the home and recents keys
I tried:
flashing another firmware
deleting everything even the software
flashing another rom
I know that i can use xposed and change the dpi or assign an alternative hardware button.
So my question is: Can i fix it without mendling with the hardware of my phone and without spending any money on a new screen?
Because when i try to press the button, it doesnt responds, it shows the touch feedback exactly above the button but when i try to open the camera from the lockscreen it opens without a problem
PS: I didnt drop it and I dont have warranty since I have the phone for 2 years now
Hi friend there are to solution go to a repair shop and tell the probleme to him if he can just repair the screen to show if one of the cable in a good position or try to buy another screen and go to a repair shop to replace the screen
znayver said:
Hi friend there are to solution go to a repair shop and tell the probleme to him if he can just repair the screen to show if one of the cable in a good position or try to buy another screen and go to a repair shop to replace the screen
Click to expand...
Click to collapse
as i mentioned above i dont want to involve any repair shops nor spent money
PS: if it was a cable problem then the entire screen wouldnt respond not just a small part of it
ExCuTioN said:
as i mentioned above i dont want to involve any repair shops nor spent money
PS: if it was a cable problem then the entire screen wouldnt respond not just a small part of it
Click to expand...
Click to collapse
So this is the only solution iam sorry
znayver said:
So this is the only solution iam sorry
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Click to collapse
ok im kinda starting to get frustrated with my phone right now and since i excluded all other options im guessing the digitizer is broken
As easy as it sounds try the sony PC companion > repair my device (or something). A similar issue with screen calibration was on X-ZR.
On my Z, I had some nasty bootloops from messing with DRM content and root access. To make things worse FlashTool didn't help one bit (wiping included). Magically pc companion did the trick. If your issue is software, than it's worth a try (nand backup data partition for ulterior easy restore).
It seems impossible to be a hardware issue (mine got dropped so many times and I tortured the sys so many times it barely knows up and down). So try the repair thingy in PC companion you have nothing to lose.
Sebi673 said:
As easy as it sounds try the sony PC companion > repair my device (or something). A similar issue with screen calibration was on X-ZR.
On my Z, I had some nasty bootloops from messing with DRM content and root access. To make things worse FlashTool didn't help one bit (wiping included). Magically pc companion did the trick. If your issue is software, than it's worth a try (nand backup data partition for ulterior easy restore).
It seems impossible to be a hardware issue (mine got dropped so many times and I tortured the sys so many times it barely knows up and down). So try the repair thingy in PC companion you have nothing to lose.
Click to expand...
Click to collapse
OK I'll try and update with the results

Semi black screen on I9305

First sorry for my bad english and any mistakes.
So since last month i experience very annoying issue, It's like blackscreen but screen backlight is on.
Important thing: that screen response for touch durung that "blackscreen"
It happens randomly during the day and stays for 1-3min. then everything go back to normal.
Maybe someone know what could cause this? I dont think its software becouse i have 4.4.4 t-mobile brand with root only.
Maybe is problem with connection between screen - motherboard and there is a way to fix it? Or mabye something is broken and need to replace digitizer? Or maybe something with motherboard is wrong?
Bananek said:
First sorry for my bad english and any mistakes.
So since last month i experience very annoying issue, It's like blackscreen but screen backlight is on.
Important thing: that screen response for touch durung that "blackscreen"
It happens randomly during the day and stays for 1-3min. then everything go back to normal.
Maybe someone know what could cause this? I dont think its software becouse i have 4.4.4 t-mobile brand with root only.
Maybe is problem with connection between screen - motherboard and there is a way to fix it? Or mabye something is broken and need to replace digitizer? Or maybe something with motherboard is wrong?
Click to expand...
Click to collapse
I'm not sure but it could be a dying battery symptom... How old is your battery ?
Before trying to see motherboard problems, try another battery, a younger one
Battery works fine it hold the whole day.
Tapnięte z Xperii SP
Bananek said:
Battery works fine it hold the whole day.
Tapnięte z Xperii SP
Click to expand...
Click to collapse
I've googled a bit, I've found the following link that could be interesting for you. Although it's about Galaxy Note 3, this kind of issue may be something common to every devices.
http://thedroidguy.com/2014/01/samsung-galaxy-note-3-displays-blank-screen-fix-82987
If it doesn't help, you should try another battery even if yours holds the whole day.
Also try to install again the official firmware with odin and full wipe. It worths a try...
I googled my problem but nothing found. I try to reflash firmware and see what happens
Tapnięte z Xperii SP

Vibration not working

Hello,
I have a Sony Xperia Z3 Compact D5803 running sony concept android 6.0.1 software. A few days ago the vibration randomly stopped working. I've looked online and shaking the phone doesn't do anything, not even temporarily. It was working on the marshmallow firmware so I don't think it's a software issue, however I haven't dropped the phone or anything like that, so I don't see how it could be a hardware issue. I sent the phone to Sony for repair in the past for a faulty headphone Jack, and really don't want to have to go through all that again. Does anyone have any insight on what might be wrong? I have tried the diagnostic test, and it's not vibrating. Any ideas would be greatly appreciated. Thank you in advance
Im having the same issue. I remember i had It some time ago and could it get fixed through flashint the KK fw and relock and unlock the bl again. Now it came with the upgrade 2157 -> 3052
Im not doing any mistakes, so its really annoying to keep the same procedure every and every time. But i couldnt find out by what its caused
How to Fix Vibrate not working
Same problem
mustafakhalid said:
Hello,
I have a Sony Xperia Z3 Compact D5803 running sony concept android 6.0.1 software. A few days ago the vibration randomly stopped working. I've looked online and shaking the phone doesn't do anything, not even temporarily. It was working on the marshmallow firmware so I don't think it's a software issue, however I haven't dropped the phone or anything like that, so I don't see how it could be a hardware issue. I sent the phone to Sony for repair in the past for a faulty headphone Jack, and really don't want to have to go through all that again. Does anyone have any insight on what might be wrong? I have tried the diagnostic test, and it's not vibrating. Any ideas would be greatly appreciated. Thank you in advance
Click to expand...
Click to collapse
I'm having the same issue. That link in the previous post did not work for me. Have you learned anything else? I'm on stock unrooted and latest update. This has been happening over the last week.
Same problem...
When vibration stop to work, you had to shake your device. So, the vibration will work again...
It's an hardware issue: I tried to flash another rom. I tried to root/unroot: it doesn't matter.
I sent my Z3C in warranty, but they didn't solve anything
guys, i just want to share my story on vibrations:
i had similiar issue, have z3 compact and one day realised my vibration stopped working, not even in tests and diagnostics.. tried reseting it and restoring backup. nothing worked. sent it to SONY for repair under warranty. they send it back and say they replaced some mechanical part (no specific info)
i open the phone, it works nicely and vibrates like a kitten. i start restoring my apps and stuff and suddenly see/feel that vibration is not working again (also not working anywhere). this time i factory reset the phone thru android menu (not thru sony companion repair on pc) and the vibration came back.
also when i reset to factory settings via sony's repair app on the phone it still wont work (the vibrations) not even in diagnostics. so may be that one of the apps is seriously feckin up the vibrations that they dont even work in diagnostic tests and have to be formated thru the android native option not some sony stuff.

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