I brought this phone a couple of months ago because the only other one I like (Z1 compact) is still too expensive but within only 2 weeks of owning it the front camera had a lot of dust in front of the lens and the rear one some dust.
I don't care much about the front one as its not much use anyway but the rear one is useful.
I took it apart and blew the dust from all the areas with a air duster can and put small pieces of foam in gaps that are apparent near the camera modules including the large gap to the side of the SD card.
This has worked a bit but the dust is still starting to come back - I can only assume it is getting inside from the headphone socket, usb and buttons.
I thought this phone was supposed to be dust proof/resistant?
Anyone else had this problem/ got any suggestions?
I also find most of the pics have some un-sharp areas although the exposure/contrast is ok and the video is a little clitchy/unsmooth
i never had dirt/dust in camera. and i'm not carefully with this phone
i also had never heard of this problem with this phone...
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I have a HTC Touch Diamond and have been using it for 4 months now, I have always keep it in the included case in my pocket. Recently, I noticed that dust is starting to accumulate over the front facing camera!
I don't know how it got there but I have a hunch that it's going in through the speaker hole. Also, I don't know if it's just my phone but there is a gap between the screen part and the bezel of the phone. Dust is starting to fill the gap.
To clean out the dust from the gap, I take a small moist cloth and run it through the gap. I'm pretty sure that it's just my Diamond.
In case your wondering, it was a BNIB Rogers HTC Diamond, not a used or refurb phone.
By felixmo
the same, with my diamond.
some dust in front of the front(VGA) camera
i have the exact sam problem... also the back under the cover is covered in dust. but especially the vga cam and the speaker is quite dirty
I wasn't sure whether it was just my Diamond, but I also have dust on the back of the front facing camera. Given I don't want to use (or pay for!) video calls, I'm not yet that fussed about it, so long as it doesn't get anywhere more important!
I remove dust from the speaker with a small folded piece of sellotape (sticky side out, obviously!), but there's nothing I can do for the front camera. I also noticed that inside the back cover can get quite dusty.
Oh well...
I've had the same problem with the edges around the front of my Sprint HTC Touch Diamond. Also, in the front speaker hole with the light sensor.
My solution? The straight edge of a piece of paper. Works great for pulling the dust out and so far has been the only thing small enough to fit in the cracks
-Mike
the dust over the front facing camera doesn't bother me as much as the gap between the bezel and the screen portion because the gap is kinda slanted so it makes me believe that the screen is tilted
I had the same problem: dust made the front camera unusable. So I sent it for repair. Came back, fixed.
A couple days ago, i've find some little pieces of dust in the front camera. The annoying part is that they affect the photos . Is there a way to remove it? I know the front camera is inside the "gorilla" glass, but could it be taken off?
Thanks!!
Anyone?
I believe this will qualify for warranty replacement
EarlZ said:
I believe this will qualify for warranty replacement
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Could you tell me more about this? I have dust specs in my FFC too now.
I also found some dust in the FFC of my I9000. I wanted to replace it but it only got sent to service and cleaned. Unfortunately dust is beginning to show again :/. It may be some defect in the construction of the phone.
It's due to the horrible placement of the headphone jack and bad quality components. Dust is getting in through the 3.5mm jack into the front camera. Solution: take a can of compressed air and spray it into the headphone jack until the dust is no longer on the lens. It could make things worse but it was beneficial in my case. I've been hoping someone would make some sort of plastic plug to cover the hole.
If you want a rubber plug check this stuff out...
http://sugru.com/
Hey guys, I'm having a massive problem with dust in my front facing camera. It renders it practically unusable, everything looks white when I switch to the front facing camera.
Any ideas on how to remove the dust? I don't even have any idea how it got in. Best bet is through the ear piece I guess.
Sent from my GT-N7000 using xda premium
not sure if it will help you
but for most of my high end cameras i use a Giottos Rocket blower to get rid of the dust in most parts
Thing is, is behind a glass piece sigh
Sent from my GT-N7000 using xda premium
arghh! this seems very problematic since unless you dismantle the Note, it will be nearly impossible to wipe the dust. Didn't you use a protective cover and screen protection from the beginning or the dust was present the 1st day you got the Note?
Final5k said:
arghh! this seems very problematic since unless you dismantle the Note, it will be nearly impossible to wipe the dust. Didn't you use a protective cover and screen protection from the beginning or the dust was present the 1st day you got the Note?
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Thats the thing. I dont remember if it was present the day I bought it. Yeah I did use a protective cover. You guys don't have a problem with dust in the front camera?
Maybe it's a fault? Can you physically see the dust on the glass in front of the camera? Mine looks clear like this image:
http://i-cdn.phonearena.com/images/reviews/108271-image/Samsung-Galaxy-Note-LTE-Review-Design-16.jpg
You probably can take it to warranty Samsung service and say it never worked.
I don't use a protective cover and have had no dust issues. I've noticed some dirt/dust getting into the back cover area which i just blow out occasionally. Maybe if you clean/blow out those areas and ports it might dislodge any debris?
rowee270 said:
Maybe it's a fault? Can you physically see the dust on the glass in front of the camera? Mine looks clear like this image:
http://i-cdn.phonearena.com/images/reviews/108271-image/Samsung-Galaxy-Note-LTE-Review-Design-16.jpg
You probably can take it to warranty Samsung service and say it never worked.
I don't use a protective cover and have had no dust issues. I've noticed some dirt/dust getting into the back cover area which i just blow out occasionally. Maybe if you clean/blow out those areas and ports it might dislodge any debris?
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Yes, I can physically see the dust. The front facing camera is greyed over. Sighh
Well if you're feeling adventurous, you can dissemble the Note yourself and clean it. There are a few tutorials on youtube under "disasemble galaxy note" such as this one:
http://www.youtube.com/watch?v=UFDr3PQMTxw
It doesn't seem that hard and you don't need any special equipment.
This definitely sounds like a clear cut warranty claim case.
Nothing is supposed to be able to enter that little space in front of the camera if the phone has not broken or been broken since day one. Thats my point of view anyway.
rowee270 said:
Well if you're feeling adventurous, you can dissemble the Note yourself and clean it. There are a few tutorials on youtube under "disasemble galaxy note" such as this one:
http://www.youtube.com/watch?v=UFDr3PQMTxw
It doesn't seem that hard and you don't need any special equipment.
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I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!
Julian2103 said:
I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!
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Awesome
Just a generall concern...shouldn't the warrenty cover a scenario like this?
Julian2103 said:
I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!
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I had same problem, and also eventually dissasembld to clean. I did otice (prior to dissassembly) that the glass screen was slightly loose against the chrome bezel at along the top edge (i.e. where the earpiece & front cam are located). pressing on that edge (particularly at the RHS near the cam) there was some "give" - i.e. you could push the glass and it would depress into the bezel by 1mm-2mm and then spring back up.
I suspect that is why dust has ben able to enter. Unfortunately, after cleaning and reassembly, the same "give" is still there. I'd hoped that it was just a badly assembled unit and that it would now be properly sealed, but no joy.
did/does your phone have a similar issue by any chance?
Also, I did the cleanout yesterday, same day as I upgraded to ICS (UK CPW XXLQ2 baseband XXLPT). I'm now noticing terrible wifi/cell radio performance (lost 25% battery in 45 mins just browsing with min screen brightness, lots of wifi dropouts, loads of heat dissipating to rear of case). This in same place (my bed!) as I always surf same sites every morning and where on Gingerbread I'd have no dropouts and my battery drain would be minimal (<5%).
Again, I'm wondering whether ICS is to blame or whether I've somehow messed up during reassembly (maybe poorly reconnected one or more of the ribbon connectors leading to the radio chip?). Have you noticed any difference in Wifi/cellular reception since reassembly?
Battery drain and wifi performance continued to be terrible, so I took it apart again and reassembled once more, this time with greaer care. I think I had done a bad job 1st time round as it's now got much better wifi signal, back to how it was originally.
Battery drain is slightly better too but still much worse than on GB but I think that is just a defect of the stock ICS, just coincience that I did the ICS install same day that Itook the note apart.
Did anyone try to blow out the dust and did that work?
I'm not to keen to pick the phone apart for it.
My phone dropped from about a meter (3 feet) off the ground the other day on to some concrete. Luckily there were no cracks or scratches on the phone so I thought it was fine.
A little while later I used the camera and noticed it looked a bit weird. The screen had lines all over it and the photos came out with a red tint. I thought that maybe it was just the app screwing up, so I tried a different camera app but came out with the same results.
I recorded a video of it happening: (but I can't post links since I'm a "new" user. So here's a gif and the picture I took.)
The front camera is completely fine, so I guess something in the rear got damaged when it hit the ground.
Is this problem fixable? Or is the rear camera broken for good? I'm thinking of buying a replacement lens online somewhere and opening the phone and swapping it for the broken one, but I'm not sure if the water resistance will remain intact.
That's unlucky man I'm guessing you will need a new lens and I'd probably get someone proper to do it so you can blame them if anything happens
Sent from my C6603 using xda app-developers app
I doubt it's the lens. Broken camera module.
Alright, I was an idiot and managed to crack my glass camera lens cover. I purchased this : http://www.amazon.com/gp/product/B00RKFAZ5I/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 and did the replacement, but my pictures appear sort of "hazy" or "foggy" for lack of a better term. I can still get it to focus really well, but the pictures don't pop like they used to.
The only thing I did while replacing that could have caused problems was using compressed air while the old cover was off to ensure none of the shattered glass was left in the actual camera lens mechanism. I made sure to hold the can at an angle so that none of the liquid came out, but i did notice the lens mechanism moving around (almost like a hockey puck) as the air interacted with it. I assumed this sort of free floating lens design had something to do with the optical image stabilization, so it didn't seem like a big deal. I put the new cover on with clean hands and thought everything was fine until I started taking pictures again.
Has anyone replaced the camera lens cover and experienced a similar issue? I've ordered another one to take another shot at it, and I'm actually going to take some test pictures while the cover is removed just to see if I did actually damage the lens itself...
I have the jump protection, but would rather fix it myself than pay 175 for a refurb that I'm going to replace in 4 months anyways.
Why not replace the whole back camera?
I dont know how easy is to remove the lens cover but check if pictures taken without cover are foggy or not. If foggy then camera lens is dirty, if sharp - camera lens cover is a problem.
Sent from my SM-N910T using XDA Free mobile app
My guess is it got moisture behind the lense, or the lense was dirty.
When they create that hardware it is sealed in 0% humidity. If it was even a rainy day when you installed the lense, it could have caused it to fog up.
Sent from my SM-N910T using XDA Free mobile app
What I did was pull mine back and clean it with some alcohol and a q-tip
Is there a part number for that?
Check out this item I found on eBay: http://pages.ebay.com/link/?nav=item.view&id=371237781680&alt=web
10-K said:
Check out this item I found on eBay: http://pages.ebay.com/link/?nav=item.view&id=371237781680&alt=web
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Thanks, might give that a shot if it doesn't clear up with the next lens cover.
Did you peel the plastics on both sides of the lens cover? Also check if it's actually focusing. Maybe slap the phone and see if it refocuses. Afterall there are moving parts in there.
Is there a genuine saphire lens cover to buy anywhere? I to used the cheap replacement cover and my pictures are blurry and bad in bright light. My camera itself should be fine though.