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If you are buying dev version, are you purchasing insurance or any protection plan? If you are, will dev version can be replaced?? What do you think?
Sent from my SGH-T999 using xda premium
Co-Sign I would like some info on this as well
jkforce said:
If you are buying dev version, are you purchasing insurance or any protection plan? If you are, will dev version can be replaced?? What do you think?
Sent from my SGH-T999 using xda premium
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There is always www.squaretrade.com
I personally would never get insurance from the phone companies anyhow. Why? $10/month added to bill and its outrageous. Why not buy it in full in the first place and save some money while at it? Also, insurance from phone companies or any other 3rd party will have to be mailed and wont be in store so there is no difference in customer service btw
squaretrade.com
FYI: GO TO SMARTPHONE SECTION 125 FOR 2 YEAR PROTECTION
What does a SquareTrade plan cover?
Drops
From cracked screens to broken internal parts, we cover the big damage that can come from even the smallest falls.
Antenna/Wi-Fi Failure
If your phone can't get a signal where other phones can, there might be a problem with the antenna. No worries, you're covered.
Spills
Doesn’t matter if it's one splash, one spill, or full immersion in a swimming pool—we've got you covered.
Broken Dock Connector Port
If you need to wiggle the power cord or hold the cable in place to get a charge, it might be the port, not the cable. If so, we've got you covered.
All Mechanical or Electrical Failures
We cover complex internal parts that can fail during normal use, even years after your purchase.
Touchscreen Failure
We cover broken touchscreen digitizers, which can result in a display that looks active but doesn't respond to touch commands.
Display Failure
We cover dead pixels, white lines, or total blackouts that can make an LCD screen unusable.
Won't Power On
You're covered if your smartphone stops turning on or its battery stops holding a charge (50% or more).
http://www.squaretrade.com/smartphone-warranty
Becool0130 said:
There is always www.squaretrade.com
I personally would never get insurance from the phone companies anyhow. Why? $10/month added to bill and its outrageous. Why not buy it in full in the first place and save some money while at it? Also, insurance from phone companies or any other 3rd party will have to be mailed and wont be in store so there is no difference in customer service btw
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I know squaretrade, but what i am curious is that will theu be able to send developer version specifically? I guess it is hard to answer.
Sent from my SGH-T999 using xda premium
if they dont have the phone in stock, which they probably wont, you purchase the dev version, and they send you a check full price.
expertzero1 said:
if they dont have the phone in stock, which they probably wont, you purchase the dev version, and they send you a check full price.
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DAMN! I didnt know it was like that lol. Thanks bro
Becool0130 said:
DAMN! I didnt know it was like that lol. Thanks bro
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yeah , you just have to pay the deductible!
i sell the warranty for a subsidiary of walmart
expertzero1 said:
yeah , you just have to pay the deductible!
i sell the warranty for a subsidiary of walmart
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How much is the deductible then?
Becool0130 said:
How much is the deductible then?
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straight from squaretrade is a bit more expensive, but i think its 125 online and a 99 deductible so its a really good plan.
covers everything (water) (screen breaks) except lost or stolen phones and negligence.
The VZW rep told me that Moto partnered with Moto to guarantee that if you purchase Asurion, that you'll receive an exact replacement for your customized Moto X should it ever need replacing. What's more, they'll overnight you a temporary phone until yours can be built.
This is the only time i've seriously considered Asurion for any of my devices. Did you?
640k said:
The VZW rep told me that Moto partnered with Moto to guarantee that if you purchase Asurion, that you'll receive an exact replacement for your customized Moto X should it ever need replacing. What's more, they'll overnight you a temporary phone until yours can be built.
This is the only time i've seriously considered Asurion for any of my devices. Did you?
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this is more of a discussion thread fyi. but just because no one has replied, ill share my thoughts. I always use asurion mainly because of how easy it is. You can do everything through a verizon store (for me) and it makes it just too easy to go else where. I walk in, say my phone sucks, they say ok without doing much of any kind of checks because they don't care, then if it is manufacturer warranty they ship me a new one within two days (im not motomaker customer) and thats it. I am never without a phone. I never have to deal with a rep on the phone. They never ask any questions really at the store because the reps know its just going to get sent back to moto for manufacturer warranty. If i screw the phone up some how, you just let someone steal that thing and get a new one for 100$ within two days. Just never had a problem or difficulty with them so it makes using them worth it.
when i use the word new i mean replacement fyi. Since im not a motomaker customer they don't have to build a new one for me so i just get replacements, which i have never had an issue with either.
FWIW - my wife tried to replace her DROID4 with Asurion and because the phone is "no longer manufactured", they tried to give her an LG Enact. For $99. Needless to say, I wasn't thrilled with the experience.
640k said:
FWIW - my wife tried to replace her DROID4 with Asurion and because the phone is "no longer manufactured", they tried to give her an LG Enact. For $99. Needless to say, I wasn't thrilled with the experience.
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i have friends that have been in the same situation but when they called back in they gave them the option of different kinds of phones. they were always happy with the phone that they could get. sometimes they would just get the newest version of the phone that had been released.
I used to have it on the past devices, but dropped it on this upgrade. $10/mo for 24 months =240 + $149 deductible (as quoted by vzw) ends up being $389. Let's be honest, the moto x will be last years model in less than a year and available on Swappa.com for $200-250 on the off chance I break my phone (which I have yet to brake one). It didn't feel right paying for nothing like that. Their replacements are refurbs also, I had a friend that went through four swaps before getting one that worked.
Sent from my Nexus 7 using Tapatalk 4
trssho91 said:
I used to have it on the past devices, but dropped it on this upgrade. $10/mo for 24 months =240 + $149 deductible (as quoted by vzw) ends up being $389. Let's be honest, the moto x will be last years model in less than a year and available on Swappa.com for $200-250 on the off chance I break my phone (which I have yet to brake one). It didn't feel right paying for nothing like that. Their replacements are refurbs also, I had a friend that went through four swaps before getting one that worked.
Sent from my Nexus 7 using Tapatalk 4
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That's awesome if you didn't use MotoMaker.
natezire71 said:
That's awesome if you didn't use MotoMaker.
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Yup, 2 year warranty through Motorola is $85 for 2 years with a $40 deductible per incident. :good:
I dropped Asurion due to the confusion regarding the covering of the MotoX. I went with SquareTrade--except, I don't think they explicitly cover the MotoMaker ones. I registered it under a black MotoX.
I agree on the Motorola extended service plan. Great price and much better deal than Asurion.
Sent from my XT1053 using XDA Premium 4 mobile app
Srepoleved-Adx said:
Yup, 2 year warranty through Motorola is $85 for 2 years with a $40 deductible per incident. :good:
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i thought vzw didn't offer the extended warranty with moto?
Asurion Covers Moto X
640k said:
FWIW - my wife tried to replace her DROID4 with Asurion and because the phone is "no longer manufactured", they tried to give her an LG Enact. For $99. Needless to say, I wasn't thrilled with the experience.
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Hi 640k!
This is definitely not the feeling we want you and your wife to have about us. We would love the opportunity to change your mind about us. How long has your wife had her replacement phone? Is there something in particular that she does not like? Perhaps we can help!
Asurion Social Media Team @AsurionCares
AsurionCares said:
Hi 640k!
This is definitely not the feeling we want you and your wife to have about us. We would love the opportunity to change your mind about us. How long has your wife had her replacement phone? Is there something in particular that she does not like? Perhaps we can help!
Asurion Social Media Team @AsurionCares
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we didn't go through with the purchase. it was not a suitable replacement.
Asurion Covers Moto X
640k said:
we didn't go through with the purchase. it was not a suitable replacement.
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How long ago was this? Have you secured a replacement device as of yet?
AsurionCares said:
How long ago was this? Have you secured a replacement device as of yet?
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Literally weeks ago. Ended up replacing her device with a new device/upgrade.
Asurion Covers Moto X
640k said:
Literally weeks ago. Ended up replacing her device with a new device/upgrade.
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Click to collapse
It's always a challenge when the manufacturer stops producing the device. Hopefully your wife is enjoying her new phone. Should you need assistance in the future, please do not hesitate to reach out to us.
Thanks!
Asurion Social Media Team
@AsurionCares
AsurionCares said:
It's always a challenge when the manufacturer stops producing the device. Hopefully your wife is enjoying her new phone. Should you need assistance in the future, please do not hesitate to reach out to us.
Thanks!
Asurion Social Media Team
@AsurionCares
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Hello ASMT,
I was curious, with my MotoMaker Moto X, if I ever need to use my Asurion policy for my phone, will I be able to get a replacement that is customized as well? With Verizon blocking our ability to get MotoCare, I was very concerned I'd be left with a generic Moto X if I ever have to go through you for insurance.
Thanks!
patheimata said:
Hello ASMT,
I was curious, with my MotoMaker Moto X, if I ever need to use my Asurion policy for my phone, will I be able to get a replacement that is customized as well? With Verizon blocking our ability to get MotoCare, I was very concerned I'd be left with a generic Moto X if I ever have to go through you for insurance.
Thanks!
Click to expand...
Click to collapse
Don't bother. Just use the motorola insurance. It's much cheaper and you can be assured that you'll not lose the customization.
aooga said:
Don't bother. Just use the motorola insurance. It's much cheaper and you can be assured that you'll not lose the customization.
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Click to collapse
Read before posting. He can't get MotoCare because he's on Verizon.
Sent from my iPad using Tapatalk
Rhiannon224 said:
Read before posting. He can't get MotoCare because he's on Verizon.
Sent from my iPad using Tapatalk
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How does Verizon block that? If he bought it through motomaker, then he can buy motocare right?
Sent from my XT1053 using Tapatalk
It's on Motorola site too, MotoCare is unavailable on Verizon phones, Moto Maker phones too.
Sent from my iPad using Tapatalk
I cracked my screen only after having it for one month :crying:
we'll see what i can do. I was running and it slipped out of my coat pocket. these things are fragile...
here you go:
http://www.ebay.com/itm/LG-Google-N...e_Replacement_Parts_Tools&hash=item51b47faed8
memekmek said:
I cracked my screen only after having it for one month :crying:
we'll see what i can do. I was running and it slipped out of my coat pocket. these things are fragile...
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Click to collapse
You mean glass if fragile...bummer, but this would have happen with just about any phone dropping onto a hard surface.
memekmek said:
I cracked my screen only after having it for one month :crying:
we'll see what i can do. I was running and it slipped out of my coat pocket. these things are fragile...
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By any chance you purchased your N5 with a credit card (Amex)? I know with Amex they will give you 60 days on lost or accidental warranty. This is one of the reason why I purchased my N5 with Amex
That sucks. Many don't know this but many credit card companies offer insurance for cell phones. My Wells Fargo credit card, not debit, automatically covers my phone with no monthly premium as long as I pay my bill with that card. Brilliant!
Sent from my Nexus 5 using XDA Premium 4 mobile app
ski522 said:
You mean glass if fragile...bummer, but this would have happen with just about any phone dropping onto a hard surface.
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How? Google wallet doesn't take Amex
Sent from my Nexus 5 using xda app-developers app
letom said:
How? Google wallet doesn't take Amex
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
Best buy, t-mobile, Sprint accept Amex.
Sent from my Nexus 5 using Tapatalk
did you have any casing on your phone?
please share so that we can avoid it like a plague
letom said:
How? Google wallet doesn't take Amex
Sent from my Nexus 5 using xda app-developers app
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Yes they do...
letom said:
How? Google wallet doesn't take Amex
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Click to collapse
Most credit cards offer this - I know Discover does, and so does Visa Signature. Check with the credit card company (or read the available benefits)
dbman190 said:
Yes they do...
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I think it's just if you pay in US dollars, so those of us abroad can't use AMEX.
polobreaka said:
here you go:
http://www.ebay.com/itm/LG-Google-N...e_Replacement_Parts_Tools&hash=item51b47faed8
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That's an expensive repair Glass+Digitizer assembly (and possibly lcd) are the most replaced components on a phone, they should be easier to replace ...
I did an RMA through LG. They sent a refurbished phone for $146.00
memekmek said:
I cracked my screen only after having it for one month :crying:
we'll see what i can do. I was running and it slipped out of my coat pocket. these things are fragile...
Click to expand...
Click to collapse
+1 for the 'have your credit card company pay for the fix' idea:
I did the same thing with my Nexus 5 three days after recieving it, and my credit card has 'purchase protection' for 90 days after I buy something. I called in, told them I dropped the phone, sent the invoice from LG to them, and I just got a check for $146 paying for the repairs.
Also, once you do get it fixed, I highly recommend this case: http://www.amazon.com/Spigen-Neo-Hybrid-Case-Nexus/dp/B00EV8Y684/ref=sr_1_2?ie=UTF8&qid=1389588258&sr=8-2&keywords=spigen+nexus+5
brobert421 said:
I did an RMA through LG. They sent a refurbished phone for $146.00
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Did you get to keep yours in the mean time? That would be an important factor to me seeing as everything works the screen is just cracked.
I found this http://www.etradesupply.com/lg-nexus-5-lcd-screen-and-digitizer-assembly-with-frame-and-battery.html all I would have to do is add the motherboard and snap everything back into place. If I can save some money, time and my nerves I'd just send it to LG.
FrameCityJackal said:
Did you get to keep yours in the mean time? That would be an important factor to me seeing as everything works the screen is just cracked.
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I had to ship it to them and then they came back with a quote. Seems like that was other people's experience from what I read around the net. $146 seems to be the standard charge. Was without the phone for approximately 3 weeks, but it was right during the holidays too.
That link is interesting, had I seen something like that I may have been tempted. Mine had damage to the side of the case too, so I just sent it back and went back to my gnex for a few weeks.
UPDATE:
sorry for the long long delay in the update. So i purchased it through amazon for 29.99 with a sprint upgrade.
Discover would only refund 29.99 because that is how much i 'paid' for the phone.
so long story short, use a case or just be careful with your phone. or do both
annnyways on on the htc one m8. kinda miss the nexus 5.
memekmek said:
UPDATE:
sorry for the long long delay in the update. So i purchased it through amazon for 29.99 with a sprint upgrade.
Discover would only refund 29.99 because that is how much i 'paid' for the phone.
so long story short, use a case or just be careful with your phone. or do both
annnyways on on the htc one m8. kinda miss the nexus 5.
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What did you do with your Nexus 5? Will you sell it for 30$?Lol
Sent from my Nexus 5 using Tapatalk
FuMMoD said:
What did you do with your Nexus 5? Will you sell it for 30$?Lol
Sent from my Nexus 5 using Tapatalk
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lol i already fixed it and gave it to a friend. Next time i'd just buy the nexus 5 with no contract upgrade, its cheap enough to do it that way.
memekmek said:
lol i already fixed it and gave it to a friend. Next time i'd just buy the nexus 5 with no contract upgrade, its cheap enough to do it that way.
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So when they replace your screen do they do a factory reset? Should I backup data and apps?
Didn't carry any on my iPhone 4s but I had nothing but problems with the 'certified' refurbs Verizon's Asurion service sent me back when I had problems with my Droid 1.
Read about Worth Ave Group... Seems promising.
So what's the general opinion on insurance? Is there a third party insurance that works well?
The.Jericho.Initiative said:
Didn't carry any on my iPhone 4s but I had nothing but problems with the 'certified' refurbs Verizon's Asurion service sent me back when I had problems with my Droid 1.
Read about Worth Ave Group... Seems promising.
So what's the general opinion on insurance? Is there a third party insurance that works well?
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Click to collapse
I have had good luck with Squaretrade in the past. They are a lot cheaper than Verizon insurance and provide the same coverage for accidental damage.
The.Jericho.Initiative said:
Didn't carry any on my iPhone 4s but I had nothing but problems with the 'certified' refurbs Verizon's Asurion service sent me back when I had problems with my Droid 1.
Read about Worth Ave Group... Seems promising.
So what's the general opinion on insurance? Is there a third party insurance that works well?
Click to expand...
Click to collapse
I'd go with SquareTrade you have two options to pay monthly or yearly at least that's how it was 2 years ago. With SquareTrade though you pay either a $50 or $100 deposit and take it to a local repair place and no matter the cost squaretrade will cover it.
The only thing I don't know is if they cover lost or stolen devices but come on its 2015 if you lose your phone your better off with a straight talk phone
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app
The.Jericho.Initiative said:
Didn't carry any on my iPhone 4s but I had nothing but problems with the 'certified' refurbs Verizon's Asurion service sent me back when I had problems with my Droid 1.
Read about Worth Ave Group... Seems promising.
So what's the general opinion on insurance? Is there a third party insurance that works well?
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Click to collapse
asurion insurance replaces the phone with a Brand New Phone. Not sure how much it costs, i believe $9 a month. But you have to pay a deductible of $100.
lucky_strike33 said:
asurion insurance replaces the phone with a Brand New Phone. Not sure how much it costs, i believe $9 a month. But you have to pay a deductible of $100.
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I had 2 claims in the past with Asurion, in both cases I received a "refurb" phone......
lucky_strike33 said:
asurion insurance replaces the phone with a Brand New Phone. Not sure how much it costs, i believe $9 a month. But you have to pay a deductible of $100.
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No they do not. I have had 6 claims over the last 13 years with Verizon and ALL were refurbs. It says this clearly on the website and your Iinsurance documentation.
galaxyfaraway said:
No they do not. I have had 6 claims over the last 13 years with Verizon and ALL were refurbs. It says this clearly on the website and your Iinsurance documentation.
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I have gotten a droid dna and HTC one m8 all new in the box from assurion
Sent from my SM-G925V using XDA Premium HD app
lucky_strike33 said:
I have gotten a droid dna and HTC one m8 all new in the box from assurion
Sent from my SM-G925V using XDA Premium HD app
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You sure they aren't refurb? You know it doesn't say anything on the box right? Maybe it if was a new release they didn't have any refurbished but I've never gotten a new phone nor have I ever seen anyone. Your lucky
I have had two claims with Asurion...I believe both were refurbs but they looked and functioned as good as new...you basically couldn't tell the difference. But they do not cost any more than the other guys out there and they do provide for lost or STOLEN phones whereas I do not thin the others do at all. Your choice. But for what these new phones cost, and the fact that I cannot live without it for even a day...insurance is a must for me!
The way Asurion works is that, if available, you get a Certifiled Like New replacement. If there's none currently available, they will replace it with a new device instead (for example at the very beginning of a phone release, it's not like the mfr makes a batch of refurb phones for insurance company replacements). In the event that there are neither available, then you get additional options. A limited list of comparable replacement devices, basically. Or, there may be case by case instances where you'll get an upgrade for reduced or no cost. Obviously a lot less common, and we did have people all the time would get a phone, decide they didn't like it, and try to push for a different device under replacement. Unless you have repeated troubles with the same device in a short time, they generally aren't going to switch a model out.
+1 on squaretrade...I also have them for large appliances and they've been awesome!
So no one has used Worth Ave. Group? I'll look into squaretrade but the last time I had insurance, I ended up using it. I had a pristine condition Droid that developed an issue with the screen and I filed my claim. I went through (4) 'certified' refurbs for one failure after another and ended up switching to iPhone after it was all said and done. My first phone was great, the rest were a constant problem. I've read up and down votes for Worth Ave but not in an environment like here so who knows what they're worth. But primarily I like the idea of avoiding dealing with any more refurbished devices.
And I know, your mileage may vary... My experiences could be unique to the model I was using but from what I do remember, it was an infuriating process. I definitely appreciate all the opinions thus far!
I have Verizon's Asurion and they not only sent me a brand new phone, it was the newer version (Moto X to Moto X 2014) I will be sticking with them for my S6 Edge purchase this weekend...
have Asurion and just spent $200 cause of a cracked screen and that will be the end of that although i did get a new unit but only because it was so new anyway.
for $129 one time payment and up to 3 uses in 2 years coverage you can get Sammy's Protection with a $95 deductible versus Asurions $200 so i am cancelling Asurion and going with that one.
I have no insurance of any kind . Has anyone replaced a screen yet? What are my options?
Contacted discover card to see if their purchase protection program will cover it.
credit cards purchase protection doesn't protect against human error; you broke it, you pay for the repair.
wase4711 said:
credit cards purchase protection doesn't protect against human error; you broke it, you pay for the repair.
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Lol, straight shooter. Sucks but it's true.
yeah, taking responsibility for your actions sucks, but its called being a grown up:victory:
I was just curious if anyone replaced these screens yet? Is there an option yet?
The crack is on the bottom corner so not really bothersome. And for the record Mommy was tending to two whiney kids trying to get Halloween costumes on for a park activity when the phone tried to jump to its death from my back jean pocket. I guess it couldnt take the whining either.
Sorry for you
That's really bad. Try Google, he knows everything !
Sent from my Galaxy Note8 using XDA Labs
I know someone on another forum sent theirs into Samsung. It was round $300 and took a couple of weeks, but the phone came back perfect. I'm not sure if there are many local places yet dealing with these screens.
I suggest direct with Samsung as you know it will be genuine parts, decent Labour and it will be sealed properly for waterproofing
Sent from my SM-N950F using Tapatalk
If you have renter or home owners insurance they will cover the broke phone. At least mine does with USAA
jay8302 said:
If you have renter or home owners insurance they will cover the broke phone. At least mine does with USAA
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Can you give me more info please
jay8302 said:
If you have renter or home owners insurance they will cover the broke phone. At least mine does with USAA
Click to expand...
Click to collapse
Can you give me more info please
You have to repair it by yourself.
psixichka said:
Can you give me more info please
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Call your insurance company and see if your electronics is covered by your plan.
jay8302 said:
Call your insurance company and see if your electronics is covered by your plan.
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Click to collapse
That doesn't seem to be an option:
psixichka said:
I have no insurance of any kind
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If you don't already have insurance, you're on your own for this repair. You could get insurance for the future, but I'd recommend against it. In the long run, on average, insurance premiums cost more than the repairs they cover (otherwise, insurance companies would go broke instead of making a profit). Insurance makes sense only for events so unlikely that they probably won't happen to you, but so financially catastrophic that you wouldn't recover for years, if ever (for example, insurance against your house burning down).
Gary02468 said:
That doesn't seem to be an option:
If you don't already have insurance, you're on your own for this repair. You could get insurance for the future, but I'd recommend against it. In the long run, on average, insurance premiums cost more than the repairs they cover (otherwise, insurance companies would go broke instead of making a profit). Insurance makes sense only for events so unlikely that they probably won't happen to you, but so financially catastrophic that you wouldn't recover for years, if ever (for example, insurance against your house burning down).
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Why isn't it(homeowners ins) an option?
I have always found ins a waste of $. This has only happened once almost 6 yrs ago and I was able to get a replacement since there were dead pixels before the drop and I started the return process prior on one of our first Samsungs)
jay8302 said:
Call your insurance company and see if your electronics is covered by your plan.
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Do they raise the premium if a claim is filed?
Gary02468 said:
That doesn't seem to be an option:
.
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i do have homeowners ins
and did call discover card to start a claim since i believe they have 90 day purchase protection.