[Q] Bluetooth Issues? - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Anyone else having issues with the new update and Bluetooth? I have a Gear 2 watch that will disconnect when the phone and watch are nearby. It also drops the hands-free in my car as well. I am rooted, and I tried a wipe and a load of the latest update with Odin, but it is still doing it to me.
Anyone?

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[Q] Parrot MKi9200 Bluetooth Hands-free Car Kit

Hi all,
I was wondering, has anyone got the Parrot MKi9200 bluetooth Hands-Free Car Kit that they use with their Streak? And if so, does your system keep on connecting, then about a minute later, disconnects, and then repeats? I find that if I manually connect via the bluetooth settings in the phone, the phone stays connected (I think, either that or it remains connected for longer) but I've not had this problem in the past with my HD2. With Bluetooth on, when you start the car, the Parrot system will pick it up and sync with no problems. Any ideas? I've updated the firmware of the Parrot system with no luck....is there something I can do to the phone to keep the connection?
Any help or advice would be much appriciated, thanks!
Hey all,
For those who may also be experiencing this, I've finally got it working. Parrot have just released a new firmware v1.60 and this has stopped my phone from constantly disconnecting and reconnecting.

[Q] Car bluetooth connection problem

My car has built in bluetooth connectivity with 2 modes, telephone and media.
Both modes cannot be connected at the same time.
The telephone mode works fine, but the media player mode always fails to connect.
I've had no problems in the past with my SGS1.
I've tried resetting the profiles. I'm on the .350 stock rom but I've added root.
Not sure what I can do now to fix this.
I guess I could upgrade but I'm not sure if it would actually fix the problem.
Does anyone have any ideas?
BTW the car is a Toyota Prius.
All Day On XDA said:
My car has built in bluetooth connectivity with 2 modes, telephone and media.
Both modes cannot be connected at the same time.
The telephone mode works fine, but the media player mode always fails to connect.
I've had no problems in the past with my SGS1.
I've tried resetting the profiles. I'm on the .350 stock rom but I've added root.
Not sure what I can do now to fix this.
I guess I could upgrade but I'm not sure if it would actually fix the problem.
Does anyone have any ideas?
BTW the car is a Toyota Prius.
Click to expand...
Click to collapse
Try repairing it with Sony's PC Companion or Sony's Update Service first.
Remember to backup your stuff before proceeding.
Do full wipes.
Update. The Bluetooth pairing with my car is still very buggy.
A quick google search reveals others are having issues too.
I hope Sony address this issue soon.
I'm not having problems with my Bluetooth unit in the car. It connects to both Phone and Media Server. (I have a Kenwood DNX unit)
So I'm still having problems.
The update to 4.2.2 did not help.
So I tried switching to CyanogenMod but the problem persists.
My other phone also running CM has no problems connecting to the telephone and media mode (Samsung Galaxy i9000) so it has to be something going wrong in this phone.
I'm out of ideas. Toyota say it's not a car fault as other phones connect fine.
New Toyotas have a system that's called Touch'n'Go and I managed to test this phone on that and both modes worked fine.
I guess there is an incompatibility between this phone and a perhaps slightly older Bluetooth module in the car. The car is from 2010.
Would be grateful for any ideas.
Sent from my C6603

Blue tooth connection issues?

Hey guys,
My tmobile one wont auto connect to my cars stereo. It will pair but then it wont automatically connect when I turn the car on. Even when I force connection in the menu it sometimes wont connect and if it does it takes forever.
I have tried blue tooth auto connect from the play store and that doesn't really help.
This has been happening since I got the phone and have tried a variety of roms. My nexus 4 never had this issue.
Any way to fix it? Anyone have the same problem?
If anyone is curious I drive a Subaru WRX.
I have similar issue connecting to eclipse avn. I didn't have any issues before with defy and nexus s. Sometimes it connects fine though not sure where the problem is. Thanks
Sent from my HTC_PN071 using xda app-developers app
Try to update your bluetooth car stereo software if applicable. I had same problem with my Alpine Headset. Most likely, problem is your headset, not your phone.
I had this issue at one point. I had to factory reset the handset. After I did that, I repaired and it connected automatically from then on out.
I had this issue with my Blue&Me system in my car, and to fix it, I have to reset and delete my user profile on the car.
After, I re-pair my phone and everything is good to go. Strangely, I need to do that every time I reset my Bluetooth preferences in my phone. (from Rom updates, etc.)
Give it a try.

Possible Bluetooth Bug

I'm sure the following is a software issue but I don't know where to report this bug.
When I am listening to music or watching videos on my Note 4 through my Bluetooth stereo headset, I get pops and clicks noises every 2-3 secs and has been driving me up the wall. Talking with someone over the phone through Bluetooth yield no noises. Only way to fix this was to use a wired headphone/headset. My Note 4 is 910C with the latest firmware, not rooted nor modified in any way, everything is at stock.
After a lot of troubleshooting I finally figured it out that it wasn't my BT headset being faulty, nor my Note 4's BT, I will explain below.
I have my Note 4 paired with the following Bluetooth devices:
- LG HBS-900 Headset
- LG HBS-800 (Black) Headset
- LG HBS-800 (White) Headset
- LG HBS-700 Headset
- Sennheiser MM 550-X Headset
- Creative T6 Series II (Desktop PC Speakers that has Bluetooth)
- Samsung Gear Fit Watch
The issue is affecting the HBS-900 and both of the HBS-800. I have done the following which didn't fix the issue:
- Unpair then Re-pair
- Unpaired other headsets
- Restart Phone + Pulled Battery
- Went to "Application manager > Bluetooth" and cleared Cache and cleared Data
- Went to Recovery and cleared the cache
I was left with the last resort to re-flash the latest firmware. But I had a brainwave and decided to unpair the Samsung Gear Fit because out of all the paired devices, only the watch uses Bluetooth 4.0 while the headsets and speaker use Bluetooth 3.0.
Lo and behold, the popping and clicking noises disappeared completely right away. I paired all the other headsets to the phone, and audio was still clear. I replicated the issue again by pairing my Gear Fit back to the Note 4, and immediately the noises were back. And this issue occurs even without having the watch connected to the phone! So now I'm forced to pick either my headset or my watch....
Model N910C
Firmware Origin: XSG (United Arab Emirates)
Firmwares issue experienced: ANK5 and AOA2
Hi budy, have the same problems. But I think problem is between wifi and bluetooth. Whenever there is a information change via wifi to internet there is some strange noice or once in a while bluetooth is bracking up. There might be some frquency problems. So far no solution to these. Just reconnect.......
910f + gear live + connected audio to my home theater by BT , streaming all access music via WiFi = no problem .
Lollipop 5.01 Fixed It...... I think!
quincho54 said:
Hi budy, have the same problems. But I think problem is between wifi and bluetooth. Whenever there is a information change via wifi to internet there is some strange noice or once in a while bluetooth is bracking up. There might be some frquency problems. So far no solution to these. Just reconnect.......
Click to expand...
Click to collapse
Not to do with WiFi in my case. I could have them switch on or off, connected or not connected, the noise will still be there.
But Good News! I saw the official Lollipop for N910C on the other thread, thought what the heck gonna flash it. So I flashed it via Odin but did not wipe my data, seems Bluetooth is behaving now. Maybe the previous mini updates did not do anything to the BT drivers and on Lollipop I saw the version and it's a newer version.
Didn't really want to do this at first cause it's only been released and bound to be buggy, but I did it!

Bluetooth issues

Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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Click to collapse
hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
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Click to collapse
hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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Click to collapse
hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck
Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck
Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...
Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺
danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
Click to expand...
Click to collapse
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
Click to expand...
Click to collapse
I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.

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