Need a phone expert - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Ok, this touch lag will not go away.
Its a 1 maybe 2 second delay between touch and reaponse , and happens every 10 to 15 seconds, even with spen. Can be writing a word or draw with spen and a second later the action finally appears.
Ive done all I can think of. I completely reset my phone, didnt work. Last night completly reflashed the stock rom, re rooted, cleaned completely with sd card out, still there.
I have done all the usual, froze apps, took tempered glass off, installed seeder as a suggested, turned off secure storage as suggested, and more. Still there.
When i received my phone, it had absolutely 0 lag, i mean none.
It started after that damn update, which oddly, fixed others lag problems.
So, I will take any and all suggestions no matterwhat it is. I don't want to return it because of various reasons, plus it was fine before.
Should I start over with the original firmware that came with the phone, wait for another update, what?
Thank you to anyone who has any other suggestions, i will try anything. This is my last resort before returning.
Sent from my SM-N910T using XDA Free mobile app

sprintuser1977 said:
Ok, this touch lag will not go away.
Its a 1 maybe 2 second delay between touch and reaponse , and happens every 10 to 15 seconds, even with spen. Can be writing a word or draw with spen and a second later the action finally appears.
Ive done all I can think of. I completely reset my phone, didnt work. Last night completly reflashed the stock rom, re rooted, cleaned completely with sd card out, still there.
I have done all the usual, froze apps, took tempered glass off, installed seeder as a suggested, turned off secure storage as suggested, and more. Still there.
When i received my phone, it had absolutely 0 lag, i mean none.
It started after that damn update, which oddly, fixed others lag problems.
So, I will take any and all suggestions no matterwhat it is. I don't want to return it because of various reasons, plus it was fine before.
Should I start over with the original firmware that came with the phone, wait for another update, what?
Thank you to anyone who has any other suggestions, i will try anything. This is my last resort before returning.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I am the same. My phone has some lag here and there delay when I type something and facebook are very slow when I scroll. Last night I flashed back to stock and rooted again. So far I didn't get any lag yet. I believe this is something with the software in general. I disabled so many apps so far no issue.

The stock keyboard and Recents are the only two areas with minor lag. I'm on Google keyboard now with no lag.
Not much you can do about Recents.

martinezma99 said:
The stock keyboard and Recents are the only two areas with minor lag. I'm on Google keyboard now with no lag.
Not much you can do about Recents.
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Click to collapse
This isnt a particular app lag, its the touch response of the screen. Games, apps run fine. Only lag is thw the touch screen
Sent from my SM-N910T using XDA Free mobile app

did you try removing your ext sd card, rebooting, then putting it back in?
a few folks said that "unmounting" and re inserting their sd card made the lag go away..
I know in the past, a few phones had weird issues fixed when "resetting" their external sd card, so if you have one, it might be worth a try..
I see ZERO lag on my stock, unrooted phone, with a 64 gig sd card, but I did not have to do this "procedure"

wase4711 said:
did you try removing your ext sd card, rebooting, then putting it back in?
a few folks said that "unmounting" and re inserting their sd card made the lag go away..
I know in the past, a few phones had weird issues fixed when "resetting" their external sd card, so if you have one, it might be worth a try..
I see ZERO lag on my stock, unrooted phone, with a 64 gig sd card, but I did not have to do this "procedure"
Click to expand...
Click to collapse
Will try
Sent from my SM-N910T using XDA Free mobile app

Are you rooted? I had the same issue, but have since fixed it.

Yes i am rooted
Sent from my SM-N910T using XDA Free mobile app

NICEGYPT said:
I am the same. My phone has some lag here and there delay when I type something and facebook are very slow when I scroll. Last night I flashed back to stock and rooted again. So far I didn't get any lag yet. I believe this is something with the software in general. I disabled so many apps so far no issue.
Click to expand...
Click to collapse
If u got an sd card unmount and try it without it if it doesnt do it anymore its sd card then try putting it back in thank god it stopped it think sd card is scanning in background

raw2000j said:
If u got an sd card unmount and try it without it if it doesnt do it anymore its sd card then try putting it back in thank god it stopped it think sd card is scanning in background
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Click to collapse
I formatted my sd card and it seems to be running fine now.

raw2000j said:
If u got an sd card unmount and try it without it if it doesnt do it anymore its sd card then try putting it back in thank god it stopped it think sd card is scanning in background
Click to expand...
Click to collapse
Gonna try it!
Sent from my SM-N910T using XDA Free mobile app

I did the sd card deal, and now when i put it back in it says its damaged and wont mount
Sent from my SM-N910T using XDA Free mobile app

After doing the whole sd card thing the touch lag is still there, even took it out completely.
Any other suggestions?
Sent from my SM-N910T using XDA Free mobile app

Did you try going into developer options and check all of your settings and try setting your animation scales to 0 delay. Power off after you set your new sittings don't restart.

sprintuser1977 said:
After doing the whole sd card thing the touch lag is still there, even took it out completely.
Any other suggestions?
Sent from my SM-N910T using XDA Free mobile app
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Click to collapse
Try this paid app call seeder. It should help you.

cwalker29 said:
Try this paid app call seeder. It should help you.
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Click to collapse
already tried it
Sent from my SM-N910T using XDA Free mobile app

sprintuser1977 said:
already tried it
Sent from my SM-N910T using XDA Free mobile app
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Click to collapse
Well that's my 2 cents... I'm on stock with the new update and lag is gone. Flesh out the box, well that's another storie. Good luck
---------- Post added at 04:44 AM ---------- Previous post was at 04:42 AM ----------
Search the forums they've been talking about that since day one. (lag on rooted n4)

SetCPU, over clocked to max and no lag here. Battery life is dimished by about a half hour, worth it.

Unmount sd card in settings play around with phone without sd card for like 5 minutes when no lag reinsert sd card play for like 1 minute reboot lag sgould be gone

Ive tried everything. I even ran the f'er in safe mode awhile and its still there. Dunno, screw you update
Sent from my SM-N910T using XDA Free mobile app
T0

Related

Sd apps disappearing

Every once and a while my apps that are installed on my sd card will mess up, usually after a reboot. By mess up I mean that the icon on the launcher will be the generic android logo and it will be listed on the sd card with a name that looks like com.rovio.angrybirds.
Uninstalling the apps and reinstalling them fixes the problem temporarily, but the apps will still disappear eventually plus I lose all my saved data.
I've seen similar topics that talk about launcher pro causing the problem, but this is different: the installation of the apps is actually messed up.
I'm using a Nexus One with stock 2.2.1 build FRG83D. Thanks for any help you can offer.
When you reboot, give it an extra 30 seconds before you unlock and start using the phone. This will give the phone time to read your card...
Might wanna try a faster card, also.
Sent from my Nexus One using XDA App
I tried resetting the phone four or five times and waiting about a minute each time and the apps still didn't show up correctly.
I'm using the stock card, is it really that slow?
Your SD card might be at fault. Reformatting the SD card might help.
I tried doing that a few days ago when the same problem ruined almost every app on my phone. I did a factory reset at the same time and reinstalled every app that I had, just to be sure.

Media scanning fails, reboots phone constantly

Just installed launcher pro on my mom's cappy, now the phone reboots whenever media scanning is initialized. Any help? I'm not near a computer right now
Sent from my SPH-D700 using XDA App
that's odd man.. I use launcher pro and I've never had that happen. Have you tried uninstalling it and installing it again?
Coreym said:
that's odd man.. I use launcher pro and I've never had that happen. Have you tried uninstalling it and installing it again?
Click to expand...
Click to collapse
I can't get to it, the phone shuts down too quick. I think it might be something with the android system itself, but I haven't done anything to it
Sent from my SPH-D700 using XDA App
does she have a micro sd, or an externel sd card.. try taking that out and powering it up.. see if it will get past the media scan?
..also, can you get to recovery? might be able to wipe data from there and reboot??
No micro sd card, she's still under warranty so we'll take it back tomorrow, but it'll already be our second return (first bricked while updating software). I have an epic 4g and nothing like this has ever happened before
Sent from my SPH-D700 using XDA App

[Q] sd card mount read only

For last few nights when i wake up in morning my phone gives me sd card read only.When i ente card to pc it says need to format.I fid that every time.But it comes back again and again.I fell its some apps work since it happen at night only.Is there a way to fix this?I we lost valuable data coz of this
Thanks
Lasantha said:
For last few nights when i wake up in morning my phone gives me sd card read only.When i ente card to pc it says need to format.I fid that every time.But it comes back again and again.I fell its some apps work since it happen at night only.Is there a way to fix this?I we lost valuable data coz of this
Thanks
Click to expand...
Click to collapse
Looks like your sd card is beginning to wear out. Better backup as much as possible and replace it right away. I once had 2 kingston cards with similar issues. Formatting them seems to fix it for a short period of time only. Then eventually the problem returns.
Did you try erasing the card through the phone itself - that is putting it back again after un-mounting from your PC?
Lasantha said:
For last few nights when i wake up in morning my phone gives me sd card read only.When i ente card to pc it says need to format.I fid that every time.But it comes back again and again.I fell its some apps work since it happen at night only.Is there a way to fix this?I we lost valuable data coz of this
Thanks
Click to expand...
Click to collapse
itandy said:
Looks like your sd card is beginning to wear out. Better backup as much as possible and replace it right away. I once had 2 kingston cards with similar issues. Formatting them seems to fix it for a short period of time only. Then eventually the problem returns.
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Click to collapse
Ah warranty ended few months back 32GB class 10
Sent from my HTC Incredible S using xda app-developers app
I tested sd with a read write app it gave me no errors
So thought may be rusty connects.so put some wd40 on sd inserted with it dripping so phonecontacts wouldget wet and it seems to workfine now
Sent from my HTC Incredible S using xda app-developers app

Restarting

i would like to know if Ia m the only one, experiencing constant restarts on the phone,almost every single day and more than once.
hmm sounds like you have some sort of software issue, reflash the software and see if you get this issue again. I've had the phone 2 weeks now and had no weird restarts or anomalies, check my sig it shows what firmware on.
sofir786 said:
hmm sounds like you have some sort of software issue, reflash the software and see if you get this issue again. I've had the phone 2 weeks now and had no weird restarts or anomalies, check my sig it shows what firmware on.
Click to expand...
Click to collapse
Your sig is what I have really surprised, o well might do a reflash or something, but the phone has also shut off a couple of times, not sure why, but when I unplug the phone from the charger usually.
sniper1087 said:
i would like to know if Ia m the only one, experiencing constant restarts on the phone,almost every single day and more than once.
Click to expand...
Click to collapse
I have advised this to many users and their prob is gone...it happens when we pop the sd card out one fone to another direstly...remove sd card copy the data...only essential one... format it via pc default...n copy data bk once card is inserted in fone and the os has made the relevant folders...keep in mind the trouble comes in folder named android...if u have games they will b in android/obb... copy this folder and once format is done copy it back..... i m sure it will b solved
Sent from my C6902 using xda app-developers app
predator21 said:
I have advised this to many users and their prob is gone...it happens when we pop the sd card out one fone to another direstly...remove sd card copy the data...only essential one... format it via pc default...n copy data bk once card is inserted in fone and the os has made the relevant folders...keep in mind the trouble comes in folder named android...if u have games they will b in android/obb... copy this folder and once format is done copy it back..... i m sure it will b solved
Sent from my C6902 using xda app-developers app
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Click to collapse
I didnt realize this was giving the problem thanks.
sniper1087 said:
I didnt realize this was giving the problem thanks.
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Click to collapse
Jst let me know if it solves the prob.... coz many note users or any user using 4.0+ android forgets it..... nyway hoping for best....m sure it will sort out
Sent from my C6902 using xda app-developers app
predator21 said:
Jst let me know if it solves the prob.... coz many note users or any user using 4.0+ android forgets it..... nyway hoping for best....m sure it will sort out
Sent from my C6902 using xda app-developers app
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Click to collapse
Yeah I will let you know, besides that, this phone is great, build quality, UI, battery, display, and even the speakers are louder than the G2 and yes I compared them. This is by far the best android experience I had even if it restarted, it is still the best I owned
sniper1087 said:
Yeah I will let you know, besides that, this phone is great, build quality, UI, battery, display, and even the speakers are louder than the G2 and yes I compared them. This is by far the best android experience I had even if it restarted, it is still the best I owned
Click to expand...
Click to collapse
Same thoughts here i trashed my note 3 only 8 days used coz we hv octa core in india...so i am very very happy with this beauty n beast
Sent from my C6902 using xda app-developers app
Well I thought I was the only one, but it seems in android central people are reporting random shutdowns, please let me know if this is a widespread issue, because they also said they dont have an SD card to wipe, so it seems it's not the card causing the problem, but certaintly the same thing is happening to me.
I having these issues also, i have left a message on sony facebook page. This is starting to piss me off for a $1000 phone it is not good enough. It is also corrupting my files on the phone
Wow that is definitely not acceptable, Im leaning to switch back to the HTC One, but still debating, depends to see how many are having this issue.
if anybody knows let me know if this a known issue or if is affecting only a small portion of the phones thanks
sniper1087 said:
Wow that is definitely not acceptable, Im leaning to switch back to the HTC One, but still debating, depends to see how many are having this issue.
if anybody knows let me know if this a known issue or if is affecting only a small portion of the phones thanks
Click to expand...
Click to collapse
HERE YOU GO MY FRND
All users who are facing this problem... i have solved it.. the prob is with android 4.0+ onwards... do not pop in mem cards from other fone directly...
take your memory card out and copy the entire card data on hard drive and then format the card in pc with default settings. then switchoff the fone and put the card in it... it will take smtime to initialize the card at first run. have patience and let it create the suitable folders... the data u looking forward to copy is pics, vids and music files... rest stuff is there on ur fone and it will stop rebooting. DO NOT FORMAT THE CARD FROM WITHIN THE FONE... it has been seen that with android 4.0+ they do not format flawlessly....enjoy and ur rebooting problem will b over...
I have the same problem. My Z1 restarts several times a day. 10 times just today.
I don't have a sd card in the phone, and I never had any sd card. So that can't be my problem.
I don't see any pattern in when it restarts. I can be browsing the web, checking facebook, playing games. Or when the phone just lays on the table. Charging or not charging.
One thing I have seen is that right before it restart the cell signal is gone and there is a sim card icon in the notification bar.
I'm switching cell provider in 2 days, so I will see if it gets any better with a new sim card.
Rydin said:
I have the same problem. My Z1 restarts several times a day. 10 times just today.
I don't have a sd card in the phone, and I never had any sd card. So that can't be my problem.
I don't see any pattern in when it restarts. I can be browsing the web, checking facebook, playing games. Or when the phone just lays on the table. Charging or not charging.
One thing I have seen is that right before it restart the cell signal is gone and there is a sim card icon in the notification bar.
I'm switching cell provider in 2 days, so I will see if it gets any better with a new sim card.
Click to expand...
Click to collapse
well that doesnt seem a solution for me, I tried what he said and didnt fix my problem the shutdowns happen quite often, I might have to look at a stable device, I may look at the incoming nexus 5, I do like the Timescape UI, but restarting a couple of times a day I cannot agree to that, I had it happen when a call comes in, so it is a problem, because people think I hang up on them.
I got my new sim card and the phone haven't restarted once!
So it looks like my problem is solved.
The difference between my old and new provider is that my old (OneCall in Norway) is renting net from Telenor and the phone is roaming most of the time.
My new provider (Netcom) has its on cell phone net.
If you have the same problem you could try with a new sim card, or use the phone without a sim card for a day.
I've this problem too. I don't have an sd card in my phone and I didn't move any old files from another phone. I've been getting a random reboots per day in the last 3 days. I love this phone but I'm not sure if I need to return it. It is unacceptable.

Boot Loop

Got my Note 3 just this past Thursday, finally finished everything on it this morning, and decided to give it a restart. It went in to a boot loop that no matter what I did I couldn't get it out of. I pulled the battery, sd card, and pen, and tried once more. As with each time I got to the home screen, but this time quickly went into task manager and cleared memory to try and kill all apps in case one was the problem.
My question is if there is a way to try and find out if it was an app, or the SD card, or something else. I know errors are stored somewhere, but for all I know I've never had a reason to try and access it.
As always, thanks for any help
Sent from my SAMSUNG-SM-N900A using Tapatalk
papertreeprophet said:
Got my Note 3 just this past Thursday, finally finished everything on it this morning, and decided to give it a restart. It went in to a boot loop that no matter what I did I couldn't get it out of. I pulled the battery, sd card, and pen, and tried once more. As with each time I got to the home screen, but this time quickly went into task manager and cleared memory to try and kill all apps in case one was the problem.
My question is if there is a way to try and find out if it was an app, or the SD card, or something else. I know errors are stored somewhere, but for all I know I've never had a reason to try and access it.
As always, thanks for any help
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
If you can go i to play store and install a logcat program and take a log & post it back here so guys can see what yur device is doing. If you cant get that far you may try factory reset and reinstall apps & settings one at a time to catch the bug
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Bladerunner1825us said:
If you can go i to play store and install a logcat program and take a log & post it back here so guys can see what yur device is doing. If you cant get that far you may try factory reset and reinstall apps & settings one at a time to catch the bug
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well not rooted, and found out logcat apps won't work without some trickery in Jellybean and up.
But, I got brave even without my home setup nearby so I can fix things (at the BBQ currently) I tried to rule some things out, and figured out it is something with the SD card. I can boot normally with it out, and insert it after boot. I'm hoping it's just the card, but I will hold off till tonight when I'm home to try and fix it.
Sent from my SAMSUNG-SM-N900A using Tapatalk
A lot of people have this problem:
http://forum.xda-developers.com/showthread.php?t=2467005
Sent from my SAMSUNG-SGH-I317

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