Database Develop

[Q] Is my phone really defective

im gonna take my thrill back today and get a new one! I am having trouble with the battery as many people are but I dont know if it is worse than others. I unhooked it a few minutes ago and it went from 99 percent down to 90 in about 3-4 minutes and down to 80 in another 10 minutes and im not even sure what is running in the background because I thought I had an app killer installed. anyway the other problem is that I cannot get an internet connection at all unless I am on wifi. I have unlimited data and should be able to use programs like facebook even at the university but I cannot. Does anyone think I am doing the right thing by returning the phone? sorry about the long rant

Sounds like you have a bad battery. When I first got my Nexus S I had the same problem replaced that battery through att and it has been fine ever since. Also I have noticed that some task killers cant remember witch ones in specific hurt battery life. I would take it back for a new one may as well replace the whole device if you can.

lordshane said:
im gonna take my thrill back today and get a new one! I am having trouble with the battery as many people are but I dont know if it is worse than others. I unhooked it a few minutes ago and it went from 99 percent down to 90 in about 3-4 minutes and down to 80 in another 10 minutes and im not even sure what is running in the background because I thought I had an app killer installed. anyway the other problem is that I cannot get an internet connection at all unless I am on wifi. I have unlimited data and should be able to use programs like facebook even at the university but I cannot. Does anyone think I am doing the right thing by returning the phone? sorry about the long rant
Click to expand...
Click to collapse
The data thing definitely sounds like a bug. The battery on the other hand is normal on some new Thrills. After a week or so it should settle in and battery life gets better over time.
Sent from my LG-P925 using Tapatalk

Yeah, if you first got the phone it takes a few cycles before battery starts to improve. But it seems pretty bad, i would return it since you have the oppurtunity.
Sent from my LG-P925 using xda premium

Thank you for the replies, I have had this phone for about 3 weeks and I keep it plugged in at night through usb but I also have to connect it for a few hours in the daytime as well. I havent had a chance to return it but I may do so today although the wifi issue seems to be working now. maybe the At&t Network was down?

lordshane said:
Thank you for the replies, I have had this phone for about 3 weeks and I keep it plugged in at night through usb but I also have to connect it for a few hours in the daytime as well. I havent had a chance to return it but I may do so today although the wifi issue seems to be working now. maybe the At&t Network was down?
Click to expand...
Click to collapse
A note on the battery issue? What's the signal strength like where you live? The data signal in my house is so bad that if I forget to turn wifi on after getting home from work my battery will drain close to 40% over night. My wife's Captivate does the same thing. If the signal is weak the phone will constantly poll for a stronger signal.
All that aside I would definitely still take advantage and seek a replacement while its free. If you still have issues atleadt you'll know its something correctable and not the phone.
Sent from my LG-P925 using Tapatalk

First smartphone, utterly lost

I just got an LG Optimus 2x from Wind and after *thwip*-ing the screen left and right for several hours, it came to my attention that smartphones can do a lot more than simply sliding the screen horizontally. They can do it vertically too. So after several more hours of that and 11 minutes of porn later, I decided I wanted to root this thing. Burying it in soil and sprinkling water on it didn't work for some reason so I questioned the almighty Google - it led me here.
My phone has Froyo 2.2 (I think?) and I want to gain root permissions and upgrade to CM7. At least that's what I was told on Youtube, dude named analcobra said I want CM7 and who am I to question a guy named analcobra?
Any help is appreciated, I'll post a pic of my tits in return.

well first off welcome to xda, secondly all the info you need is right here just use the search fucntion, people dont like it when you dont use it lol,
i wish i could help you root your phone etc, but i have only just got the o2x myself , did have previous phones but each phone has a different way of getting root etc,

Just download superoneclick, follow instructions, root, download rom manager off android market to flash a recovery image, download cm7 to the root of your sdcard, reboot into recovery and flash cm7 the end, tits please?

GavinGill said:
I just got an LG Optimus 2x from Wind and after *thwip*-ing the screen left and right for several hours, it came to my attention that smartphones can do a lot more than simply sliding the screen horizontally. They can do it vertically too. So after several more hours of that and 11 minutes of porn later, I decided I wanted to root this thing. Burying it in soil and sprinkling water on it didn't work for some reason so I questioned the almighty Google - it led me here.
My phone has Froyo 2.2 (I think?) and I want to gain root permissions and upgrade to CM7. At least that's what I was told on Youtube, dude named analcobra said I want CM7 and who am I to question a guy named analcobra?
Any help is appreciated, I'll post a pic of my tits in return.
Click to expand...
Click to collapse
Dude, you're funny.
Congrats to both of you for your new toys and welcome to XDA.
My personal recommendation, is to read around, stay at stock for a week. Root it maybe, stay for another week or 2, before choosing the ROM that you want to try first.
Staying on stock with all LG crapware and stuff will allow you to:
1) Know if there are any hardware issues your phone might have which should prompt you to return it to the store.
2) Allow you to appreciate rooting and custom ROMs better.
I also recommend lurking on the Android development threads and back reading maybe 5 pages of the more active threads. That way, you'll know what the pros and cons of each ROM is. And you'll know what you'll get yourself into after flashing. (So you don't cry out that you don't have FM radio when you just flashed an ICS ROM.)
My immediate recommendations for 1st time CyanogenMod flashers would be Temasek's CM7 of course. As it is a very active thread, and support is definitely abundant.
Anyway, adjust your LCD brightness, and prepare to read stuff.
Above all, have fun.

GavinGill said:
I just got an LG Optimus 2x from Wind and after *thwip*-ing the screen left and right for several hours, it came to my attention that smartphones can do a lot more than simply sliding the screen horizontally. They can do it vertically too. So after several more hours of that and 11 minutes of porn later, I decided I wanted to root this thing. Burying it in soil and sprinkling water on it didn't work for some reason so I questioned the almighty Google - it led me here.
My phone has Froyo 2.2 (I think?) and I want to gain root permissions and upgrade to CM7. At least that's what I was told on Youtube, dude named analcobra said I want CM7 and who am I to question a guy named analcobra?
Any help is appreciated, I'll post a pic of my tits in return.
Click to expand...
Click to collapse
All the folks are right above, proceed accordingly.
However, keep in mind that your device is not an O2X(P990) but a G2X(P999), so to prevent yourself from some hassle(bricking your phone,etc.), check the T-Mobile G2X thread.
http://forum.xda-developers.com/forumdisplay.php?f=1114
Sent from my LG-P999 using xda premium

DupleX01 said:
However, keep in mind that your device is not an O2X(P990) but a G2X(P999), so to prevent yourself from some hassle(bricking your phone,etc.), check the T-Mobile G2X thread.
http://forum.xda-developers.com/forumdisplay.php?f=1114
Click to expand...
Click to collapse
Thanks, probably would have missed that.
Also, what's with the battery on this thing? I switched my phone off last night (at 62%) and when I turned it on this morning, it was at 25%. Is it supposed to lose that much power even while it's turned off, or do I just have a faulty device?[/color]

Damn, that's bad. Is it a new phone? I only lose 3-4 percent a night when it's not even turned off (just the screen). But I can imagine it's the fault of the original LG ****ware, I had to install it a week ago because I bricked my phone, and after 2 minutes of the CLEAN install it was already lagging heavily.

GavinGill said:
Thanks, probably would have missed that.
Also, what's with the battery on this thing? I switched my phone off last night (at 62%) and when I turned it on this morning, it was at 25%. Is it supposed to lose that much power even while it's turned off, or do I just have a faulty device?[/color]
Click to expand...
Click to collapse
How new is your phone? You might just need to drain the batt, then charge it to full.
If it still happens, something's wrong with your phone. Take it back to the shop.
Stock froyo roms only use 1% of battery on idle. (2g network use only. No wifi or gps.)
----------
Sent from my Optimus 2X

The phone's brand new, I got it like two days ago. The battery was already really low when I got it so I let it die and then charged it back up to like 90% before unplugging it. I'll drain it, charge it again, and then see how things go before returning it I guess. It lost 1% (with the screen turned) off in the last 12 minutes. D:
I don't have a data plan on this (aside from the free 100mb that comes with Wind25) so I had Wind disable the data on it. I also turned off the wifi before turning the phone off last night because I thought it'd save power. Would that have anything to do with it or is my inner noob showing?

GavinGill said:
I don't have a data plan on this (aside from the free 100mb that comes with Wind25) so I had Wind disable the data on it. I also turned off the wifi before turning the phone off last night because I thought it'd save power. Would that have anything to do with it or is my inner noob showing?
Click to expand...
Click to collapse
Yes. Turning off wifi if you're not going to use it would help.
Having an enabled wifi either:
1) Keeps searching for networks that it can connect to
2) Once connected, will background sync/update certain apps. (i.e. Google Play)

I just noticed that if I do things that are supposed to conserve battery power, they use up more. Switching to 2g only, turning off wifi, etc. I lost 5% in one hour doing that, but when I turned everything back on, I only lost 1% in one hour.
In any case, the battery seems to be doing a little better than yesterday, maybe I just have to drain/charge it a few more times to sort it out? Has anyone else ever had similar problems before?

Gavin, I'm a new smart phone user too and have the same phone from windmobile and the first thing I noticed about the phone was how quickly the battery can drain. I thought it was defective or something but no, that's how it is. Mine would be dead from a full charge in less than 14 hours and that's without any usage, which is shocking and made me consider cancelling my plan. I do have data running however. Anyway, there are a bunch of apps available that can preserve the battery life. I've tried 3 or 4 and the last one (just found it 2 days ago from the Play Store) is the best by far. It's called "battery defender". I fully charged my phone yesterday and after a whole day (24 hrs) I checked the battery status and it showed 90% left (the app adds a battery icon that shows % left). Pretty damn good for a phone that used to be dead in less than 14 hours. I'm extremely happy. You can also try "juice defender" (the first app I tried) but that will probably give you 2 1/2 days on a full charge, which isn't bad.
BTW, draining and charging the batt won't do much if anything at all and in fact it ISN'T recommended that you let it drain below 20%.
Check out those apps and download one. They're free and they DO work. Also, get yourself a car batt charger too and maybe an extra battery.

GavinGill said:
I just noticed that if I do things that are supposed to conserve battery power, they use up more. Switching to 2g only, turning off wifi, etc. I lost 5% in one hour doing that, but when I turned everything back on, I only lost 1% in one hour.
In any case, the battery seems to be doing a little better than yesterday, maybe I just have to drain/charge it a few more times to sort it out? Has anyone else ever had similar problems before?
Click to expand...
Click to collapse
No need to repeat cycling the battery. You can maybe do it once every 2 months and that's plenty for Lithium Ions.
Electroman is right. Optimum charging cycles go rom discharging only to 20%, then charging back up to 80%. And repeat.
About your battery being worse when you actually disabled your network stuff. I'm thinking you have apps or widgets that are configured to update every so often. And with the network out, they keep on refreshing themselves.
I personally didn't see huge gains from Juice Defender, but those batt saving apps are definitely worth a try.

Wonder if wind is putting any dodgy apps on the phone that use battery up?
Sent from my Optimus 2X using Tapatalk 2

@ Elecktroman: Thanks, I'll give Battery Defender a shot.
salisbury_steak said:
Optimum charging cycles go rom discharging only to 20%, then charging back up to 80%.
Click to expand...
Click to collapse
That's good to know. Why is it best to stop at 80% though? Just curious. .-.

GavinGill said:
@ Elecktroman: Thanks, I'll give Battery Defender a shot.
That's good to know. Why is it best to stop at 80% though? Just curious. .-.
Click to expand...
Click to collapse
Cuz the voltage gets high and reduces the life of the battery. Sort of an increase in MAH at the risk of overcharging and slowly killing the battery. 20-80% is ideal but **** that!
Sent from my Optimus 2X using Tapatalk 2

GavinGill said:
@ Elecktroman: Thanks, I'll give Battery Defender a shot.
That's good to know. Why is it best to stop at 80% though? Just curious. .-.
Click to expand...
Click to collapse
Mungulz actually gave a pretty good summary. For more details though, you can check out this Lifehacker article:
http://lifehacker.com/5875162/how-often-should-i-charge-my-gadgets-battery-to-prolong-its-lifespan

What's wrong with my battery?

Hi,
After seeing reports of everyone's awesome battery life, mine seems terrible - it will only last about 12 hours with 2 hours screen on time, just Web browsing and listening to music really. I noticed my signal strength seems poor most of the time, but I have been in rural locations so that isn't necessarily unexpected.
I bought the phone from Fido (Rogers) but unlocked it to use on koodo, that shouldn't make a difference should it?
I'm thinking of sending it for repair /replacement but I really don't want to as my fall back phone is a pos Galaxy Ace II. There shouldn't be much crap running in the background and I've tried a factory reset so I'm not sure what else to do?

Return it.
Sent from my XT1053 using XDA Premium 4 mobile app

notrohsilem said:
Hi,
After seeing reports of everyone's awesome battery life, mine seems terrible - it will only last about 12 hours with 2 hours screen on time, just Web browsing and listening to music really. I noticed my signal strength seems poor most of the time, but I have been in rural locations so that isn't necessarily unexpected.
I bought the phone from Fido (Rogers) but unlocked it to use on koodo, that shouldn't make a difference should it?
I'm thinking of sending it for repair /replacement but I really don't want to as my fall back phone is a pos Galaxy Ace II. There shouldn't be much crap running in the background and I've tried a factory reset so I'm not sure what else to do?
Click to expand...
Click to collapse
Install betterbatterystats and see whats causing the drain. Post some screenshots here and maybe we can help you

I had really bad battery on my first X. Called Motorola and got a brand new replacement and have excellent battery now using the same apps. Just get it replaced.
Sent from my XT1053 using XDA Premium 4 mobile app

OK here are some screens. The signal is terrible for a lot of it but that doesn't seem to be the problem, just that it doesn't have enough juice.
I probably will return it, which is going to suck. It's an awesome phone otherwise.

I'm using an unlocked Rogers Moto X with Koodo. Having great battery life for the most part. I do find its better running 4.4 (using the AT&T 4.4 release) however to install it you would need to unlock your bootloader which voids the warranty. Cycle the battery another day or two, if that makes no difference then the battery may in fact be bad.

Steve-x said:
I'm using an unlocked Rogers Moto X with Koodo. Having great battery life for the most part. I do find its better running 4.4 (using the AT&T 4.4 release) however to install it you would need to unlock your bootloader which voids the warranty. Cycle the battery another day or two, if that makes no difference then the battery may in fact be bad.
Click to expand...
Click to collapse
I would like to install 4.4, but as you said it will screw me over unfortunately. I've had the phone 2+ weeks now, I've only just got home to do anything about it so it should have had plenty of time to settle in. Looks like a trip to Fido is in order!

notrohsilem said:
OK here are some screens. The signal is terrible for a lot of it but that doesn't seem to be the problem, just that it doesn't have enough juice.
I probably will return it, which is going to suck. It's an awesome phone otherwise.
Click to expand...
Click to collapse
You surely should return it, mine lasts much longer with harder use

Do you have root? Try this:
http://forum.xda-developers.com/showthread.php?t=2432729&highlight=freeze
The install better battery stats or gsam and try to figure it out. If you're running up to the end of your return period, then I guess you should exchange it.
I don't believe that phones have "bad" battery life; you just have to find out what's cause the problem in your particular case.

I am getting similar results all of a sudden. Stock not rooted. I get about 2 hours of screen on time with about 13 hours uptime

Do [either of] you have location reporting on? Look at notro's screenshots, those consistent wake blue slivers "look" like location reporting...

I'm also getting results like these. I got this phone on Craigslist, so I don't know exactly how to go about returning it. I was thinking about sending it back to Motorola since the phone is still under the 1 year warranty. I tried chatting online with Motorola customer service, but they just gave me some tips on how to improve battery life. Any ideas? Thanks.

prelives14 said:
I'm also getting results like these. I got this phone on Craigslist, so I don't know exactly how to go about returning it. I was thinking about sending it back to Motorola since the phone is still under the 1 year warranty. I tried chatting online with Motorola customer service, but they just gave me some tips on how to improve battery life. Any ideas? Thanks.
Click to expand...
Click to collapse
Post #11 is correct, turn off google location reporting. Turned mine off 2 days ago and the battery is back to where it was with 4.2
Sent on my Moto X

Retitled. How to hose your phone in 35 easy steps. :)

To be fair to HTC/Sprint I retitled this. As the phone is not representative of a normal M8 (either by hardware or corrupted/miss programming).
Long story.
If you want the short version, "This phone sucks" (and by the way so does the S5).
Here is the long version.
Bought the phone first day.
HTC Unlocked and Rooted it as soon at it was available. Applied S-OFF as soon as it was available.
I had not much time to play with it and stayed on Stock and have WIFI on full time which is used at work and home.
Couple days ago I decided to try some ROMs (being very patient for things to mature a bit). I tried Barebones, pretty good ROM. Note I had "dirty flashed it".
Then I took my first long trip since I got the phone. 100 miles into the boonies.
It popped up "Roaming Guard every 2 minutes", every call. But it was still running ok.
I had forgot to shut the roaming guard off (or it was locked out by the time I though of it).
This is a known issue and happened on M7as well. Most reliable way to deal with it, is to full wipe in order to disable it. (I tried all the tricks).
Well at this time OMJ released his "Harman" ROM and Firmware.
Well I guess it's a good time to start clean, wipe and switch to OMJ's Harmon ROM (and firmware) (whom I've been a loyal customer of)
So this stupid Roaming Guard thing keeps coming and going as I sort out which ROM I want, restoring things with TB etc.
But now, my phone is "stuck is 1X". WTF. And if it does occasionally show 3G as soon as I use it, it drops out completely or reverts to 1X.
So now I think I hosed something really bad. Can't get 3G at home or work. My wifes HTC One M7 is fine (running OMJ's BadBoys ROM)
Updated Profiles, played with PRL's.
So I put it all back to factory (except S-ON) and used the HBOOT that hides that's it's S-OFF.
And flashed the closest Stock ROM I could find (which so happened to get no Data or Voice at all). Perfect !!
Then took it to sprint store, and it was a sharp kid and he said it was rooted and nicely handed it back. He suggested I add T.E.P. and "try again".
Well I figured I'll have to S-ON it. And stopped in another store to added T.E.P. just in case. I had like 2 days left.
So I was gonna go home S-ON it and go to another Sprint "repair" Store but decided I really needed to get to some other commitments.
So I restored a backup and on the road and the phone was back to "Normal" except for the stupid Roaming Guard thing. WTF.
Then it hit me. The new ROM from OMJ was telling me what my REAL network was doing and the stock ROM was lying through it's teeth.
I'm well aware of Developer ROM's displaying "1x" when it sees 1x but after being on the stock ROM (with WIFI on), I kind of forgot about it.
And I was never clear what the "New" Spark Icons were really saying anyway (with WIFI ON or OFF).
So the truth is this thing has been running like crap since day 1. And I believe even worse since the first OTA firmware update.
I started researching options to get the Galaxy S5. Turns out the reviews are worse on the S5 than the M8.
Then I kept finding threads like this one.
https://community.sprint.com/baw/thread/155517
Maybe I have a bad phone. Maybe I'll just smash the thing and try another one.
I miss my M7. Luckily my wife has it.

I had to get my first M8 replaced because it was roaming all the time. My second one is much better . Sounds like you have a bad one like my first one. I returned mine within the first 14 days to get a no-questions-asked replacement for full refund.

Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app

I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help. Then again u should be aware of this
http://forum.xda-developers.com/showthread.php?t=2701255 just in case u r not.
Sent from my 831C using XDA Premium 4 mobile app

breezedragon said:
I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not so easy to shut Roaming Guard off. I'll bet if most people look right now, You'd find it greyed out.
I just completely wiped my phone again. Ran RUU on it. Immediately Disabled the Guard. And a half hour later it's all locked out again (but it's locked out disabled).
I don't know what causes it to lock.
But you do have to do it immediately after a wipe.
I'll check out the Options #*# option you suggested. Thanks. I remember that being mentioned before.

Aldeel said:
Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
I tend to root as soon as it's available. In case an OTA comes out and lose the ability to ever do it. I also like to see if I can root it with in the 14 days, because if something does go wrong I can swap it. I can make it factory looking again. I just didn't want to bother in case they could fix it, because it felt like just a programming issue. I knew I was taking a chance when I brought it in like that. I've brought in MUCH more hacked phones and walked out with a brand new one, with no T.E.P.
I'm still not sure if this is a "Broken" phone. It definitely won't pull in weak 3G like my M7 did.

mswlogo said:
I'm still not sure if this is a "Broken" phone.
Click to expand...
Click to collapse
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.

As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.

I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.

There is problem in this phone. I don't think why you face this type of problem?

HaiKaiDo said:
As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.
Click to expand...
Click to collapse
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.

Captain_Throwback said:
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.
Click to expand...
Click to collapse
Me neither.
Should definitely look into getting it replaced, though.
Captain_Throwback said:
I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.
Click to expand...
Click to collapse
My M8's serial number starts with FA and so far, the only real issues I've had are sending/receiving texts at home. Sometimes, they come in delayed but I attribute that to the network moreso than the phone. Though, updating the profile/prl seems to fix it. Forcing the phone to re-provision while on CDMA rather than LTE seems to also keep it from happening sooner.

mswlogo said:
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.
Click to expand...
Click to collapse
Yeah lucky for me I dont work at a corporate store lol. They did a mass layoff of techs in corporate stores.

No problems here either
~m8whl modded stock
2.265 Max ¦ 300 Min
ondemand
row

I'm curious now if my phone is bad or its network related. I seem to drop/miss calls quite often. I just checked my serial number and it starts with FA as well.

I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app

Maybe not different locations, but definitely different batches. Some could have subpar antennas.

I believe the serial number indicates the distribution center from which the device was produced. I saw mention of it in the Firewater thread when people were trying to figure out why it worked on some devices and not on others.

Serial number for my phone started with FA. Ordered it after watching the unveiling, got it two days later.
Haven't had a single problem with the phone as far as software, and no hardware issues like defects.
Guess I'm just lucky.
Knock in wood taking the firmware update on H/K ROM doesn't change things down the line.

sprkat85 said:
I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
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Click to expand...
Click to collapse
I have a gold one as well and also see none of these issues. It also seems to be comparable to my S3's reception.

[Q] How many HK owners are having data/voice issues?

A simple "yes" or "no" and where you are located should suffice.
Spent a total of 5 hours with Sprint between the phone and corporate stores since the first day this came out and today I was finally told the truth that all Sprint HK M8 owners are facing data issues.
To be specific(D.C. is a spark area) Every 15 minutes or so, my data/voice will drop regardless of what I am doing and pick back up anywhere between 1x and lte/spark 3-4 minutes later like clock work.
The lady at the corporate store let me see how my phone was in the red(see last pic). I went back to stock unrooted. Downloaded the .15 update. Updated profiles, PRLs, ##72786# data resets constantly and this problem still exists. The best that any representative could do is credit me $30 for my troubles(bull ****). Tried to get a replacement handset and they told me no. No one has given me any sort of "this will be fixed soon". Its always "well.....profile/prl/data updates cant fix this so a technician will look at your local tower"
I'm trying to get a rough estimate as to how many people are having the same problems
Here are pics for reference. This all happened with in 2 hours and continues to happen
http://imgur.com/a/5GeWu
Don't be surprised if you see this on other forums. Kind of going every where to see how many are having issues.

It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
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mjs2011 said:
It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
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That was my problem. They said they wouldnt swap phones because its not the phone's fault.

Im having the same issues but only when connected to my airrave.

No,
I did encounter issues when I first got my phone......... but did a system update the first day and all issues seem to be fixed ..this update does note that it corrects this type of problem .. on my phone anyway

munsterrr said:
That was my problem. They said they wouldnt swap phones because its not the phone's fault.
Click to expand...
Click to collapse
Might want to have them check the SIM Card Reader. When I brought mine in after having the phone for a week, they told me that the issue were a result of the reader being busted. They replaced my phone right away with no issues since I only had it for a week. From what I hear is that the longer you've had the phone, the less likely Sprint will replace it though.

I'm heading over to the store again today to have them actually look at it.

They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly

munsterrr said:
They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly
Click to expand...
Click to collapse
Grey means not enough data collected yet to determine anything.
I'm having bad issues as well as everyone else I personally sold HK and Non HK M8 too something is not right.. I'm to scared to order myself a replacement and not be able to achieve S-Off on it.. But I could buy the 25 dollar app to get it. Anyway Ive asked about these issues no response worth talking about. Hope to solve this soon guys...

Just got an HKE no problems here. I actually get better signal and speeds than on my Note 3. No Spark just LTE
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It's a damn shame. Flew through Milwaukee, Vegas, Reno, and am in lake Tahoe on vacation and it's the same **** everywhere.

Flash the roam only mod then the Verizon prl. I'm getting better signal now then when I was with Verizon. I also have an hk m8 btw.

Received my replacement at 11am(EST) this morning and have had zero drops or issues since then. Been at full service in Spark since then.
Will update this thread in a few days with my findings.
Sucks because I am afraid to root/s-off because everything is working but I miss my backups of apps(Ti Backup) that I have been working on for years and hate these damn ads and bloat ware.

Im in the same boat waiting on my replacement tommorow. Im looking at it this way. Make sure you have the latest firmware and there should be no difference. I guessing bad antennas in some and some are just lucky and got a good one. Maybe start a thread Rooted vs Non rooted with signal quality and maybe we can answer our own question?

I have been holding off a Sprint visit for weeks, but after getting voicemails without getting phone calls on numerous occasions, I will have to go to Sprint.
However, after completely unrooting my phone in preparation to go to Sprint, I might not root my replacement whenever I decide to go there.
HTC Backup is excellent, in my opinion, and it really helps we with my lack of Titanium Backup. I don't like the ads either, but I think that it might be time to throw in the towel on rooting my phone. I've gotten more than my share of rom flashes and whatnot.

I was given a replacement due to my original having a bad antenna. Ive had zero issues since getting my new phone
SENT FROM MY ROCKING HK M8

I just as got my second one In less then a week and it keeps showing data connection error or some like that

If you're having trouble with your HTC One M8 download the latest latest network performance test tool.
"dl3 . htc . com/us/sprint/network_performance_test_tool_v0.85.zip" <=== Official website I cant post link currently so remove spaces.
If you get a red screen with NG device you need a replacement. It's a known device problem so charges will be waived.

New radio seems to fix problems
I was having tons of data connection issues with my M8. I recently followed the posts on doing the recent firmware update (OTA for those of you not rooted) and it includes a radio update. The new radio seems to be working quite well and I haven't had any connection issues. Hopefully this works for you guys too.

Amsick you can get into big trouble for that lol
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