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I have a new AT&T Tilt, straight out of the box with no modifications. I have it set up to track my Yahoo email account and my AIM account. However, both of them have big problems updating. On AIM, it takes almost a half-hour to receive or send a message after the message is actually sent. The email client is also telling me there are no new emails, even though I actually received emails in that account over four hours ago. I'm using the default IM client for AIM, because I have unlimited SMS with my plan, and I need to have AIM open all the time and be able to receive IMs even when the phone is asleep. I don't see why it should take this long regardless, considering I have three (or at least two) bars on EDGE at all times.
Does anyone else have this problem and/or know how to fix it, is possible? I need to be able to send and receive IMs and e-mails instantly at any time, and if the Tilt can't do that, then I need to find a different phone, which is a shame, because I really like the other features and the phone in general.
are you paying for your internet service?
Yes, I have a plan with unlimited data and SMS.
What is the deal with this phone? I just sent an email and it arrived over three hours later. I am required to have working email for my job, and this can hardly be considered working. What is wrong here? I don't see how all the other working professionals here can possibly be accepting of this and still consider it a good phone if it can't even handle simple email and IM. This is insane, considering no other phone offered by AT&T has this many useful features, and if I have to replace this phone it will certainly be a downgrade.
I don't think anyone else is having the same problems as you, which is why you're not finding anyone agree with your complaints.
Usually if you send an email and it arrives late, it's usually because of etiher the sending or receiving mail server, not because of the sending device. I have confidence that the email got from your phone to the email server just fine, and in a very reasonable amount of time.
Also, is there no 3G in your area?
AIM (instant messaging, not email) has always been delayed on all of the windows mobile devices I have used over the years (& on both Tmobile & at&t).
ATT is much faster than Tmob, but there is still a huge delay. That's why I stopped using IM'ing altogether.
As for emails, I set up an exchange email address on my website because for the last couple of weeks I have been unable to send or receive any emails through my AOL account. I have been going back & forth with AOL's tech support this whole time. My emails worked for a just one day during this whole time, & hasnt worked since! Whenever somebody emails me it tells them my mailbox is full even though I only have 29 emails! I erased all of the messages in my spam, sent & trash folders & still nothing. My AOL is what I have been using for many years for everything, its even on my website & all of my business card!
No as for the delayed messages, you may want to look into Push mail (using an exchange server). Do a search for it here & you'll see there are quite a few solutions (some free, some not). Push mail is essentially "instant" if you set it up that way & have decent reception.
I don't see how there could be problems with the email server, I'm using Yahoo mail, and I can send/receive emails fine with my PC, but if I email someone from my phone it take hours for them to get it, and if I receive an email, it takes hours for it to show up on the phone (though it still appears in my inbox instantly if I access it from my PC).
DJayRage, I'm not talking about delayed IMs, I'm talking about it would be FASTER for me to get in my car, drive across the state and tell them personally.
Also, I was told there was 3G in my area, but whenever I scan for service it auto-connects to EDGE, so I assume that's not the case.
I wish I could blame this on something other than my phone, but when it doesn't work, and nobody else is having this problem, I don't see what else there is to blame. Everything on my phone is stock. I'm using the Xpress mail thing or whatever it's called, and the 3-in-1 IM client that comes with the phone, so there aren't any 3rd party mods or anything that could be interfering.
Oh that may be your problem (Xpress mail). When I purchased my Tilt a couple of month's ago the ATT salesman told me not to use it because they've had nothing but problems with it. He wasn't specific, & I didn't ask what problems they were having. I use the built in mail app & that works fine for me. I get my Gmail, my Push mail & my AOL (when it's working) through there with no problems.
How do I do that? On the phone and in the instruction manual it said I needed to get the Xpress mail to check my yahoo mail. Also, do you think that using the built-in AIM client is what is causing the slowness, and that a 3-rd party app would work better?
Click on the envelope button on the button right hand side of your device. That opens up the default WM messaging application.
Once in there click menu - tools - new account. That's where you setup your accounts & options (since you want your emails sent & received as quickly as possible make sure to select "send & receive every 5 minutes". Also check off the the box in adanced settings that says "send mail when I click send" or something like that). Those options may drain your battery faster but that's about as quick as you can get emails, short of using a PC or setting up a Push Mail type account.
I never even opened up the manual that came with my Tilt. Any questions I had with my device I found answers for them here by searching (hint...)
Have you checked if you have 3G in your area?
I've yet to use the AIM app on my Tilt so I can't help you with that. Everytime I log-in to AIM I get random rappers spamming me trying to get me to check out their music.
How do I check if I have 3G in my area? Whenever I connect to the internet and it says searching for EDGE/3G, it always just connects to EDGE, so I assumed I don't get 3G. It's actually weird because other people have told me that we do get 3G around here.
Where are you located? You can check here to see if your area has 3G
http://www.wireless.att.com/coverageviewer/popUp_3g.jsp
DJayRage said:
Click on the envelope button on the button right hand side of your device. That opens up the default WM messaging application.
Once in there click menu - tools - new account. That's where you setup your accounts & options (since you want your emails sent & received as quickly as possible make sure to select "send & receive every 5 minutes". Also check off the the box in adanced settings that says "send mail when I click send" or something like that). Those options may drain your battery faster but that's about as quick as you can get emails, short of using a PC or setting up a Push Mail type account.
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Click to collapse
When I push the envelope button, it brings me to the same thing it brings me for my old email account. There is no Tools option in the menu, and when I click the new account button on the screen, it gives me the same setup I went through to set up my current account after installing the xpress mail thing. There is also no option in the options menu for the s&r every 5 mins or the other thing, either.
.......bump?
i use im+ for iming. Its realtime and im on edge network with T-Mobile and no delays.
as for the email... maybe your push setting is at every few hours?
sakuyatech said:
.......bump?
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Click to collapse
Sorry for the delayed response but I'm still not getting my aol emails, which is what I registered on here with. Can you install Capsure (free app that you will find here with a quick search) & send me a screen shot of what your email inbox looks like? I never used Xpress mail, but it sounds like Xpress Mail took over the Envelope button so it goes there instead of the WM6 Inbox (default).
You may try reassinging it start > settings > personal > buttons > (mine shows button 2 assigned to "messaging", what does yours show?).
PS my email address that you can send the screen shot to is rage at djayrage.com
By the way there's an ATT store by my job & the sales guys come into the building I work at all the time (dropping off phones to clients) so I asked one of the them the other day more details about Xpress Mail (this was the same guy that sold me my phone & told me NOT TO use Xpress Mail).
He said Xpress Mail fetches your emails, stores it somewhere on ATT's server's, & then eventually "pushes" it to your device. (Opposite operation for emails being sent). So that may be what is causing the lengthy delays. You may have new emails sitting in your email providers inbox, but they may not be on Xpress Mail's servers yet.
Just use the default Messaging application & cut out the middle man (Xpress Mail).
Well, it was set to messaging, so I guess it wasn't using Xpress Mail after all, regardless, I uninstalled Xpress Mail, deleted my email account, and added it again, so hopefully it will work better this time.
I will also try IM+ as well and see if it works better.
Any updates? How's your emails working now?
I got my Note just a few days ago and I am getting to know it but I'm having a really stupid and annoying email problem.
I have an iPad and a Note and the same gMail account configured on both. When I get an email in the gmail account, the iPad gets it first EVERY time. If I test the email by sending it from my PC, the iPad will get the email in a few seconds. The Note always takes longer. Sometimes 10 seconds, sometimes 20 minutes and occasionally, never at all!!
I've tried both the gMail app (which I hate) and the stock Samsung app (gmail setup as exchange) individually and both together and sometimes one will get email first and the other will get it 10 mins later!
I've also configured my wife's iPhone 4s to get the same emails and that too gets the emails exactly the same time as the iPad.
What on earth's going on?
I had a Galaxy S before the Note and that would get email at exactly the same time as the iPad, every single time.
Auto sync is on, email is on push for both email apps. Both devices are using the same gmail account.
Can anyone please help, I've completely factory reset my Note twice and the problem's still here.
Homey said:
I got my Note just a few days ago and I am getting to know it but I'm having a really stupid and annoying email problem.
I have an iPad and a Note and the same gMail account configured on both. When I get an email in the gmail account, the iPad gets it first EVERY time. If I test the email by sending it from my PC, the iPad will get the email in a few seconds. The Note always takes longer. Sometimes 10 seconds, sometimes 20 minutes and occasionally, never at all!!
I've tried both the gMail app (which I hate) and the stock Samsung app (gmail setup as exchange) individually and both together and sometimes one will get email first and the other will get it 10 mins later!
I've also configured my wife's iPhone 4s to get the same emails and that too gets the emails exactly the same time as the iPad.
I had a Galaxy S before the Note and that would get email at exactly the same time as the iPad, every single time.
Auto sync is on, email is on push for both email apps. Both devices are using the same gmail account.
What on earth's going on?
Can anyone please help, I've completely factory reset my Note twice and the problem's still here.
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Click to collapse
Try this:
Set it up as an Exchange account like this:
enter user name and password
do manual set up
select Exchange
leave domain blank and /your user name as is
leave password as is
change server to m.google.com: 443
select push
Syncs just like any other Exchange account. Should receive everything at the same time.
Thanks. I tried this and it didn't seem to make any difference but I tried something else that seems to have done the trick.
I was previously syncing email, contacts and cals via the gmail account and not using the exchange account. I unchecked ALL the sync items on the 'normal' gmail account ie no contacts, no mail and no cals but checked contacts on the exchange account. Just to recap:
gmail account --> no sync for any items
exchange account ---> sync mail, contacts etc
selecting anything else to sync using exchange seems to have done the trick. It now seems to sync and for the moment, it's getting the email within a few seconds of the iOS devices. Few seconds later later though
Now onwards to tackle the sucky battery life...
So far I am really loving my Windows Phone but I have little thing thing that is nagging at me. Has anyone noticed an inconsistency in email push. Has anyone else noticed this? I have my live, gmail, and exchange syncing and they are all set to sync when mail arrives. I've noticed it because I can get notified on my desktop that I have mail in exchange and sometimes my phone doesn't notify me until 15 minutes later.
I only use exchange (2010) and my phone normally get it before my desktop.
cajuncartfan said:
So far I am really loving my Windows Phone but I have little thing thing that is nagging at me. Has anyone noticed an inconsistency in email push. Has anyone else noticed this? I have my live, gmail, and exchange syncing and they are all set to sync when mail arrives. I've noticed it because I can get notified on my desktop that I have mail in exchange and sometimes my phone doesn't notify me until 15 minutes later.
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Click to collapse
In some corporations (like mine) the Exchange Server has two separate instances -- one for the corporate network and one specifically for the mobile device support. Synchronization between the two servers is not instantaneous, so there can be delays (both ways) between when emails are received on each platform. Sometimes, the Activesync software (used to support the mobile devices) can introduce delays as well.
Coming from iPhone, I love the hardware. But, OS still seems to have some glitches. My biggest issue right not is email. My work email provides IMAP push IDLE, and never had problem with iPhone having email pushed immediately into my inbox.
Samsung or Android default email has been nothing but a headache. I've checked all the settings concerning sync include data usage > sync, etc, but the email will not sync. The funny thing is if I clear cash/data and reboot, reset the email account, PUSH will work for about 2-3 hours, then stops. It won't even pull by interval, and the only way to receive new email is to manually sync.
I've done it a number of times, and it always works for about a few hours, then simply stops. I've checked off peak schedule and any other settings that might interfere with push.
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently. This is true with my GMAIL as well. Is anyone else having the same issue? Doing a quick search, it seems like many people are having the same issue, and have given up. Having email pushed immediately is a very important feature for me, and I can't imagine android OS that's been around for many years hasn't figured this out. There seems to be no support from Samsungs's end.
If anyone can shed light, I'd really apprecaite it.
+1. I am using an LG G2 instead and all emails sync in real time with Push, no issues at all. However, on the N3 it just will not work, even after changing all the sync schedules and settings. If anyone know how to work around this, it would be awesome.
verendus said:
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently.
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Click to collapse
Agreed. Mine shows the same symptoms. It's like amateur night at the clown college of software engineers.
verendus said:
There seems to be no support from Samsungs's end.
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Click to collapse
Actually, it seems push email support is just a rumor, and Samsung denies it.
What an embarrassment.
I don't get why is there a Push option if it doesn't work.. I thought it was a bug.
I've heard good things about K9 mail client from the Play Store and it has push functionality.
verendus said:
Coming from iPhone, I love the hardware. But, OS still seems to have some glitches. My biggest issue right not is email. My work email provides IMAP push IDLE, and never had problem with iPhone having email pushed immediately into my inbox.
Samsung or Android default email has been nothing but a headache. I've checked all the settings concerning sync include data usage > sync, etc, but the email will not sync. The funny thing is if I clear cash/data and reboot, reset the email account, PUSH will work for about 2-3 hours, then stops. It won't even pull by interval, and the only way to receive new email is to manually sync.
I've done it a number of times, and it always works for about a few hours, then simply stops. I've checked off peak schedule and any other settings that might interfere with push.
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently. This is true with my GMAIL as well. Is anyone else having the same issue? Doing a quick search, it seems like many people are having the same issue, and have given up. Having email pushed immediately is a very important feature for me, and I can't imagine android OS that's been around for many years hasn't figured this out. There seems to be no support from Samsungs's end.
If anyone can shed light, I'd really apprecaite it.
Click to expand...
Click to collapse
Not really helpful to your scenario, but I haven't had problems with push notifications using the baked in email client or with gmail.
Base email is tied via IMAP to an account on a webmail server I run.
Gmail is tied to my corporate google apps account.
Rooted on N900AUCUBMI1 baseband here.
Not that you should need a root to get this functionality, but maybe it would help?
Which baseband are you on? Maybe Push is broken in the newer build.
I've had trouble running stock on MI9, then rooted on MI1 and MI9. The type of email client doesn't seem to matter.
Odd. I am using Gmail for a few mail accounts and get quick delivery and all works fine. I have not tried the baked in email client on my Note 3, but I use it (with exchange) on my Note 2 without issue.
I guess instant mail delivery on my personal accounts isn't that critical to me but I can feel your pain.
If you are rooted, have you disabled any apps even remotely related to email?
If you are using gmail, do you have IMAP enabled within the Web client?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
I am running everything stock. I haven't rooted it yet, but will eventually give it a go when the firmware matures a little.
I am able to get a quick delivery on GMAIL app. But, I think something is seriously broken with the stock email app. Most people will say that push is not a supported feature. But, it works for an hour or two, then it will stop working. Bigger issue is that it doesn't fetch emails reliably even with intervals set. The top status will say the last synced time, but the emails never arrive in my inbox until I load manually.
Given that Samsung cheated on the benchmarking score, I wouldn't rule out the possibility of Samsung intentionally disabling push and pull feature. Just a guess. In fact, when I enable everything I used to run on iPhone (location service, bluetooth, wifi, google services, etc), N3 battery life falls pretty fast. I wonder if Samsung intentionally cropped polling for push to increase battery life.
Regardless, if push doesn't work property, this phone is not ready as a business tool. I spent the whole afternoon trying different combination, and I am about to give up. The only thing I haven't done is root, but I am not sure how that would affect the situation. I am also trying to find some sort of bug report page, but haven't found one.
This is a pretty major issue as my work requires immediate delivery of emails. I am keeping my fingers crossed until somebody crack this.
Spent the whole day resetting, deleting, adding account, playing with all sorts of sync settings, etc, and came to conclusion that the default email app is a horribly broken piece of junk. Keeping track of fetch interval and the stamp of the messages shows it cannot even pull the email on time from the server.
So I installed Evomail. What a difference! The app is beautifully designed, and has no problem pushing all my emails instantly. I am not sure if I am sold on the gesture thing as you can accidentally delete emails, but the icon has taken over the stock email on the bottom of the screen permanently for now. Wish Samsung would've done a better job on one of the email app.
Now on N6 coming from Note 3 I miss the touchwiz mail... Well it had an option to only get mail notifications 8-5p M-F and none on weekend. This was for exchange so I don't get company mail
The N6 mail does not have a sync scheduling option like Note 3. Is there a particular app or process that I can find 3rd party to turn sync of mail on/off automatically like listed above?
parcou said:
Now on N6 coming from Note 3 I miss the touchwiz mail... Well it had an option to only get mail notifications 8-5p M-F and none on weekend. This was for exchange so I don't get company mail
The N6 mail does not have a sync scheduling option like Note 3. Is there a particular app or process that I can find 3rd party to turn sync of mail on/off automatically like listed above?
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Click to collapse
I was in the same boat coming from the Note 3. I found that gmail exchange wasn't downloading some huge emails so I tried mail wise and it worked good then I switched to cloud magic. Cloud magic is like gmail exchange and looks like gmail and unfortunately I haven't found any peak adjustments there. I didn't like mail wise interface...it didn't have a material theme.
Use maildroid and you can either modify your notifications or actual connection to the server.
@parcou, I use Nine, it's not free, but for me it's the best exchange client for android, it have that option an more, example: you can combine a peak period using push and a off peak period using pull for x minutes you choose, or off peak never get email, etc...
I thanked you all...
I will begin today trying those apps... I hate to go outside the built-in apps but I really need this function to not have company mail notification all day...
I did not know Gmail had that option when I go setup an account in Gmail only list pop/imap but since not peak time scheduling no worries any way...
Thx for feedback let me begin to test...
Check out Mail Wise. Just learned of it recently and I love it. You can set when to receive alerts etc.
https://play.google.com/store/apps/details?id=com.syntomo.email