I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
DriveBuyB said:
I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
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Click to collapse
Open the back side of the phone. And see if you're battery has changed colors or somethin on the back of the phone.
These things uses colors to tell if somethin got wet. Usualy I believe the sticker get's red when it has touched watter. Then the warrenty will not count anymore,
DriveBuyB said:
any advice?
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Click to collapse
Put on towel on radiator and pray to whatever god you believe in!
If that fails and you don't have insurance then it's not looking good...
do you think SE will atleast repair it outside the warranty?
can i get this fixed somehow? or am i stuck with a 800 dollar brick?
I obviously can't guarantee this will work, but it's worth a try. This has worked for me in the past for several waterlogged phones, including phones dropped in swimming pools.
Don't attempt to power on the phone anymore. Get hold of a hair dryer. Remove the back cover (of the X1, not the hair dryer.) Remove the battery and set it aside (DON'T heat it!) and the stylus, and slide the phone open.
Place the phone face down with the open back facing the hair dryer's air stream, but at least a few inches away. Set it on lowest speed heat, prop both the phone and hairdryer up to make sure they don't move, and leave the X1 for an hour or two, checking how hot it gets every 10 minutes. Don't let it get too hot to hold comfortably.
After an hour or so, let it cool in a dry place for an hour or so, then repeat the hair-drying again.
Don't try to power it on until at least 1 or 2 cycles have been completed. If it doesn't work, you might have to do this over the space of a day or so.
Good luck.
DriveBuyB said:
I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
Click to expand...
Click to collapse
Just replace the battery, then make a story.
yodafone said:
I obviously can't guarantee this will work, but it's worth a try. This has worked for me in the past for several waterlogged phones, including phones dropped in swimming pools.
Don't attempt to power on the phone anymore. Get hold of a hair dryer. Remove the back cover (of the X1, not the hair dryer.) Remove the battery and set it aside (DON'T heat it!) and the stylus, and slide the phone open.
Place the phone face down with the open back facing the hair dryer's air stream, but at least a few inches away. Set it on lowest speed heat, prop both the phone and hairdryer up to make sure they don't move, and leave the X1 for an hour or two, checking how hot it gets every 10 minutes. Don't let it get too hot to hold comfortably.
After an hour or so, let it cool in a dry place for an hour or so, then repeat the hair-drying again.
Don't try to power it on until at least 1 or 2 cycles have been completed. If it doesn't work, you might have to do this over the space of a day or so.
Good luck.
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Click to collapse
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Try taking the battery panel off and battery out and leaving the phone in your airing cupboard or next to your hot water tank for a couple of days. That worked for me when my wife accidentally washed her Ipod Nano in the washing machine
It will dry by times going
DriveBuyB said:
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Click to expand...
Click to collapse
ive done a few waterrepairs an have gotten all but one back to life(without any water stains let at all)
first remove battery as soon as possible and dont put it back until the end.
then dismantle the device
then put all parts (except battery) on a towel and then into the owen at 60 C for about 2 hours, (sometimes i had to do it twice)
then let everything cool off and then just put it all togheter
last but not least - start your phone again =)
if the battery has a waternotifier(red dot) then you really should get a new
battery but my old tytn still runs as it should even tho the red dot is present.
jonteponte said:
ive done a few waterrepairs an have gotten all but one back to life(without any water stains let at all)
first remove battery as soon as possible and dont put it back until the end.
then dismantle the device
then put all parts (except battery) on a towel and then into the owen at 60 C for about 2 hours, (sometimes i had to do it twice)
then let everything cool off and then just put it all togheter
last but not least - start your phone again =)
if the battery has a waternotifier(red dot) then you really should get a new
battery but my old tytn still runs as it should even tho the red dot is present.
Click to expand...
Click to collapse
60 C?? wont that fry the phone?
does that get rid of the watermarks under the screen cover?
DriveBuyB said:
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Click to expand...
Click to collapse
Glad to have been of help then
Those "water marks" are probably due to water trapped between the touchscreen layer and the actual LCD panel itself. Don't disassemble the X1. Getting to the display portion isn't easy and you run the risk of losing a part or screwing the thing up. And don't worry about the water indicator labels - you're not likely to find matching ones anyway without going to a service center.
You can try leaving it for about an hour or so on the low hairdryer setting, with the touch screen directly facing the warm air stream.
Again, be careful with the heat and make sure the screen doesn't get too warm to comfortably press the back of your hand on it. The LCD doesn't like this much, but it's a necessary evil...
well....the water marks are, from what i can tell, completel gone. i dont see them anymoe over a bright green or white screen
wow... sony ericsson makes some sturdy phones eh??
i replaced the battery and i am also requesting to have the screen replaced also as soon as my local SE store gets a replacement screen they will swap it for me. they said it will only cost 60USD.
well....the water marks are, from what i can tell, completel gone. i dont see them anymoe over a bright green or white screen
wow... sony ericsson makes some sturdy phones eh??
i replaced the battery and i am also requesting to have the screen replaced also as soon as my local SE store gets a replacement screen they will swap it for me. they said it will only cost 60USD.
Does anyone know if the X1 has more than 1 water indicator sticker?
The one on the oustside under the battery is the most obvious one.. but just wondering if there are any on the actual PCB inside as well.
Thanks!
kunz said:
Does anyone know if the X1 has more than 1 water indicator sticker?
The one on the oustside under the battery is the most obvious one.. but just wondering if there are any on the actual PCB inside as well.
Thanks!
Click to expand...
Click to collapse
I can spot only 2 on the outside. My dots turn pink (not red) and I replace them with glossy white sticker. These can fools repair center twice!
They repaired my X1 without any doubt/complain twice! (SIM not detected/Loud Speaker won't work Respectively)
Even now they still honor my warranty!
You can try these if you dry your X1 well enough (the exterior is in good condition ie. no water mark/stain)
kanthai said:
I can spot only 2 on the outside. My dots turn pink (not red) and I replace them with glossy white sticker. These can fools repair center twice!
They repaired my X1 without any doubt/complain twice! (SIM not detected/Loud Speaker won't work Respectively)
Even now they still honor my warranty!
You can try these if you dry your X1 well enough (the exterior is in good condition ie. no water mark/stain)
Click to expand...
Click to collapse
lol i have been trying to think to work that way where can you find those grossy sticker? I let my x1 get wet ont he table last 2 weeks, both the watermark is gone , ut luckly phone is perfectly function , after using an airdryer for half an hour and leave it in airy for 2 days,
just fyi for everyone here: if you have a phone (any phone) that gets wet or submerged be sure and leave it off until it COMPLETELY dries out. If you leave it on when there is still water in it some of the connectors may corrode. The reasoning for this is that I do believe that some metals corrode faster/only when water is on them and an electric current is passed through them.
I got my phone wet a few days earlier - dropped it into the bath tub
Aired it out for a few days, keys still won't work, and sent it for repairs - good thing is, the SE guys still honored my warranty (despite the red label) and changed my screen FREE OF CHARGE.
3 cheers for the great service at HK SE service centre!
DriveBuyB said:
60 C?? wont that fry the phone?
does that get rid of the watermarks under the screen cover?
Click to expand...
Click to collapse
60 C may melt some plastic components of the phone circuit..
Hello,
Yep, another noob with another dead phone!
I was swimming at the local waterfall with some friends and as you do with a waterproof phone, I was showing it off in the water. Anyway it was working fine till I put it in my pocket. When we left I pulled it out to take a photo when I realized it wouldn't turn on! So I looked at all the flaps and found water had entered in the headphone and USB jacks! (As indicated by the pink strips) Also I could see water droplets on the inside of both camera lenses and the flash. As I was a couple of hours away from home I opened all the flaps and sat it in the map holder of my car with the air vent directed to it to try and dry it out somewhat. Once I got home I put it straight in a bucket of rice where it sat for 2 days.
So today I took it out of the rice, all the water droplets had vanished and the notification LED was on and red. So I looked up what this meant and came across "SDS" so I tried the Power button + Volume up solution. The phone did vibrate 3 times like the guide said but the phone didn't turn on... at this stage I had to go to work so I left the phone on charge will I was at work. On my brake (A good 5 hours later) I came home to find the notification light had changed to blue, So I tried the SDS combo again and this time the phone vibrated once (The part where you let the power button go) but then did nothing... The notification light went out and was flashing red whenever I tried the SDS combo. So then I tried the Sony update tool, but the phone doesn't do anything when plugging it into the computer so that didn't work.
So the current status of the phone is that it's dead, only thing it will do is flash the notification light red when trying the SDS combo, but now it's not even vibrating at all... The light flashes twice then there's a slight pause, then 2 flashes again if that means anything.
Any help would be much appreciated
Put te Xperia with all the flaps open in a jar closed full of rice for 1 week... This will help you to dry the Phone... Dont try to charge it or try to turn on !
I think the phones dead
Well, water damages the actual hardware. Nothing you do can repair that damage, especially as you powered up the phone afterwards which probably destroyed some components inside the phone.
Take it for repair.
Sent from my C6603 using Tapatalk
if you would have read the manual you would know its written there
DO NOT PUT PHONE IN THE WATER
I have had trouble with my z3 compact after using it under water. Initially the phone's touch screen stopped working after a few minutes of taking it out of the water and after repairing it with PC Companion it started working only for an hour and then it stopped responding again. I did the same again and now it is working fine. After running diagnostics I found out that some sensors including gps, accelerometer and gyroscope do not work. I can see something like a red square in the inside next to the sim card port and i do not remember if that was red before the phone went under water( it was not the first time). The flaps were closed properly and i doubt water went in since there were no signs of any. The only problem was that the touch screen was unresponsive, and has happened before briefly so I did not take it seriously but now I am worried if the sensors can be fixed under warranty if the indicator is indeed red and water has gotten in the phone.
andrej15 said:
I have had trouble with my z3 compact after using it under water. Initially the phone's touch screen stopped working after a few minutes of taking it out of the water and after repairing it with PC Companion it started working only for an hour and then it stopped responding again. I did the same again and now it is working fine. After running diagnostics I found out that some sensors including gps, accelerometer and gyroscope do not work. I can see something like a red square in the inside next to the sim card port and i do not remember if that was red before the phone went under water( it was not the first time). The flaps were closed properly and i doubt water went in since there were no signs of any. The only problem was that the touch screen was unresponsive, and has happened before briefly so I did not take it seriously but now I am worried if the sensors can be fixed under warranty if the indicator is indeed red and water has gotten in the phone.
Click to expand...
Click to collapse
That red square should be white, so unfortunately your phone is water damaged
Fortunately for you, if you are positive the flaps were closed you can get it repaired under warranty (If you want to make sure do a pressure test in the service menu)
I will explain what happened as elaborate as possible so that some of you can help me with the problem I've been facing.
I have put my phone in water about 5 - 10 cms in my aquarium for a video. 1 was 20 seconds and as it came well. I've took another video for 47 seconds. After that I've tried checking for problem in any component of phone and everything went well. I've shared videos and then used my phone as usual for a long time and phone was completely normal.
I've placed my phone on dock for charging and the magnet didn't work in the first instant. They just didn't stick. I thought it was some issue and I just rubbed my phone to the dock twice or thrice and the magnetic action came back along with a wide array of problems.
I removed from dock while charging and the screen started to randomly blink and the touch never worked. I placed it back in the dock and it charged normally. After a while I've removed it from the dock and the screen got blank all of a sudden scaring me to death. I placed it back and again took it. This time it worked completely normal as if nothing happened and I was able to send a text message. I thought that was just for one time and placed it back for charging and that was the last time my phone touch screen worked.
I removed from the dock after a while trying to unlock the screen and nothing happens. I could use all the hard buttons on the screen. I was able to capture photos using the camera button. Change volume, lock and unlock screen. I tried switching off using the method of volume up + power button. It turned off and on turning on it got even bad. The sony logo blinks a lot it goes dim it comes bright and all sorts of weird things happened. I've removed the sim card and turned on the phone to charge and now the phone restarts after every few minutes.
Even now except the touch screen everything else works fine like the camera. I tried removing the screen protector but that didn't help.
Hoping to have an answer other than taking it to a service center.
Thanks
It seems that not all of z1s are waterproof. I had mine in the sea in about 1 meter deep for 30mins and its still completely functional ( I wash it every day too). Anyway, sorry to tell you but simply there isn't any way to fix it yourself. The only thing you can do is take it to service. And more bad news to come: your warranty doesn't cover damage from water, so you will have to pay. The only thing you can try is blowing your phone with a hairdryer for a few secs, but thats risky.
Took it to the service center. Asked them to check the flaps before they accepted the mobile and there was no water through flaps as the flap litmus is completely unaffected. They took it under warranty and the next day called me to say that it had water in the display connector and the same warranty void answer but I've requested to let me know how the water went inside and they said it was through the bottom speaker grill which clearly means manufacturing defect. Along with escalating the issue I've also asked for a quote for the repair if the warranty gets void and today they came up with this wonderful quote of ₹20,179 its wonderful because I purchased the phone for ₹17,600 just a month ago. The request for manufacturing defect inspection is under progress so I wish to get some good news.
More strange things here. I have completely lost all of my speaker grill but my phone is still 100% waterproof. It's clearly a manufacturing defect, but I doubt they will accept it . Sony support and service is just terrible
Hi all.
Earlier this summer my s10 suffered a broken screen while on a job. Had it replaced, no big deal. All I can think of is that because of that replacement it lost its water rating because the other day after working in a wet environment I noticed fog and droplets on the camera lenses under the glass. Turned it off for rest of day and night. No more droplets the next day so I turned it on except It would not find any cell service. Just the circle with slash where bars usually are. Airplane mode button was blue but "greyed out" and when I tried to manually search for carriers it just gave me an error. Reading that the antenna was part of the loud speaker assembly I ordered a new assembly and replaced it to no avail. Any suggestions on hat to try next? Any information on what part of logic board to look at for damage? ect?