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Eh, bad week. First comes the small crack in my Kaiser's screen, getting out of a car, then somehow the bottom of my cup from BK giving out in my car, pouring water into the area where I leave my phone.
I know you folks have read a fair share of water damage problems, I have searched around for the last hour or two reading threads, but to my avail, haven't came across anyone with the same problem as I.
Basically, as the phone stands at the moment, it's basically completely stock. Haven't flashed anything, added a few programs, etc. Haven't upgraded the battery; everything is how it would be buying a brand new phone, essentially. As for my problem, yes, the water sensitive sticker is pink. The phone was probably sitting in about a half inch of water for 10 minutes; only the bottom half (everything below the LCD) got wet. Then, it probably sat in my pocket for a good 10 minutes before I noticed my leg was getting drenched. I took it out of my pocket, only to see my screen going berserk, thinking that it had to do with my small crack in my screen from the day before. (The crack only runs about 1/8th of an inch in the bottom left corner. The touch screen and LCD were working absolutely fine the entire day with it there.) I noticed the bottom of the phone was wet, took the battery out, etc., and promptly took the SD card and my SIM out as well. I dried everything off, as there wasn't really much water anywhere, just streaks of water here and there, let the phone sit in front of the heat in the car for a good half hour or so, and decided to test it out to see if it works.
Normally, I'd be afraid to put the battery in so quick, but everything seemed pretty dry. On my first attempt, it booted up absolutely fine, with the exception of lasting long. After the AT&T screen and the norm, I got to my home screen where the screen ended up breaking up into pixels and slowly fading black, then to white. I decided to take the battery out and let it dry again.
I got home earlier tonight, took out the hair dryer, dried it on very low heat for 30 minutes, just to be sure, and tried again. This time, everything boots up, with the exception of the graphics. It goes to a very-bright white screen, where the AT&T logo would normally be, then dims a bit, where the green windows mobile load would be, then stays that way. After I know it's fully booted, everything works, but the screen is still white. Keyboard lights up, I can receive and make calls, speaker works. Hell, I know the camera works as well because the back-light goes the brightest when I hit the camera button, and take a picture I can hear the shutter sound.. despite no graphics.
My question is, do you guys think it has to do with the crack in the screen at all, or the water damage? If I had to take a guess, it would be the water. If I touch the crack, or any part of the screen, I don't get the normal black/white discoloring someone would normally get. Yet, why would everything be functional except the screen? Since I bought the phone off of Ebay, I have absolutely no coverage with AT&T, and never planned to anyway, my only resort would be to either mess with the phone itself, or find a repair service.. and of course buying another tilt, which, could kind of burn a hole in my pocket with the holidays and all. I'm tempted to go buy a set of T torx, but of course it'd be my first time taking apart this device and if it is repairable, I'm not trying to be the sole "act" of bricking it.
Anyone have any thoughts or comments? Anything would be appreciated.
Thanks, Scott.
Edit: Gah, just got another RLOD. I've gotten past this once already.. it ended up being my manufacturer's charger. When I toggled with it for awhile, nothing seemed to fix it. I got pissed one night, and jammed the old charger into the USB slot, and viola, amber light. I changed chargers right away, and it's been working fine since. I just tried messing with it again, but nothing happened. I guess I'm going to take apart the device, leave everything standing for a few days, and see what happens, unless of course, someone provides a decent solution to this.
Edit2: Lol, Amber light again. I hate this ****. I'm really looking into the Fuze, but once again, I'd like to get this up and running.
The first thing to do if you get water damage is pull the battery and do not put it back in until you're well beyond sure it's dry and clean. If the liquid was salt water, soda, etc, it would have to be cleaned, then dried.
Otherwise, probably garbage. Especially considering it ran for a while when wet, and you then tried to power it back up after wiping it off.
khaytsus said:
The first thing to do if you get water damage is pull the battery and do not put it back in until you're well beyond sure it's dry and clean. If the liquid was salt water, soda, etc, it would have to be cleaned, then dried.
Otherwise, probably garbage. Especially considering it ran for a while when wet, and you then tried to power it back up after wiping it off.
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unfortunately this is quite true... I've been working with electronics (specifically printed circuit boards & surface mount technology) for nearly 2 decades and have seen a number of items with water damage come out fine if it was powered down, cleaned and dried properly.
Disassembly of the tilt and hermes is very easy, especially with Mike's guide. But you have a digital problem. You could take it appart and try to clean the surfaces of the circuit boards with a q-tip and some Isopropyl alcohol, possibly a short amoungst one of the IC's. I think at this point, you've got nothing left to loose. Good luck none the less, let us know what happens. PM me if you think I can help!
Thanks guys, I'll see what I can do.
Hi
I was wondering if the OP managed to get this sorted ? I have the same problem, due to phone somehow being exposed to water. the OS loads fine, but screen stays white.
Is there any solution ?
Thanks
Iv got a weird problem with my Kaiser and i cant quite pin point it, so i was hoping someone might be able to. Every now and then i get a sort of ''pattern'' under the LCD. When i push on it i can 'slide' it accross but when i take my finger off it moves back to the middle/original position.
The 'pattern' is always in the very middle of the screen and it varies in rectangular size. 90% of the time this rectangle is visiable, the screen more or less doesnt work.
This pattern can only be seen when the screen is off, and even then it needs to be tilted slightly.
The pattern ONLY seems to appear when the temperature chnages, ie if its been sitting on my desk all day i wont see anythign & it will work fine. But, if i put it in my pocket and walka roudn for 30+mins and take it out of my pocket the pattern will be there 7 the screen wont work. Once again, i have to put it on the side and leave it for 30+mins and the pattern eventually disappears and the screen works again.
Asking a few mates, they recon it could be a moisture under the screen, and its only aroudn whent he temperature chnages due to it condensing etc. Once the temperature has stablised it evaporates off. Do you think this could be correct?
And as for fixing it, would a hair dryer on it work 2 try and evaporate the water for good, or is it a LCD replacement job?
Many thanks all
Andehh said:
it could be a moisture under the screen, and its only aroudn whent he temperature chnages due to it condensing etc. Once the temperature has stablised it evaporates off. Do you think this could be correct?
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Have a look at your moisture indicator sticker(s) on the back of the device to see if they've turned pink. Have you used it in heavy rain or dropped it into water ever? I've done none of those things but often put my TyTN II in my shirt pocket and have never experienced that screen problem. If your moisture stickers aren't pink and it's still under warranty, it may be worth looking at a warranty repair for this intermittant fault (making sure you fully explain to them under what circumstances it happens). Personally I wouldn't use extreme heat like a hairdryer but mild heat like a hot water cupboard with some silica gel packs wrapped around it may help to make sure all water is removed.
Thank you for your reply mate!
iv checked the sticker on the back and it is still totally white, so obviously fine in that respect. Iv used it in rain before, and enough drops have got onto the screen for me to wipe it away but i wouldnt call it soaked!
Ill look into the HTC repair route, im guessing the instructions etc are all on their web site?
edit: iv sent off an HTC repair ticket, but are they reliable in responding? iv never really trusted these built it in web forms.
Alright so basically 5 weeks ago I had my phone in the pool with me, just a shallow backyard pool. And somehow water got into the flaps tripping the water indicators.
I felt it overheat and the camera button being held down, so i basically turned it off and drained its battery. For a few days it was fine, but couldnt hold a charge and everything was fine, but some water in the screen. And then it decided to invert and flip itself. From then on it hasn't been turned on.
I sent it off to Sony but they send it right back to me unfixed, which kinda confused me, because i got a message saying the Claim was approved and they'll be sending a new device out to me. And then when i recieved it, it was my phone, with the loudspeaker grille nowhere to be found.
So now ive decided to take things into my own hands. Where do you guys think the problem is?
Currently its like this
No Water In Screen
Phone Works Perfectly
Screen Mirrored and Flipped
Top of Digitizer not responding so cant pull down menu
Ill be opening it up pretty soon so Im just trying to get an idea of where i should focus my search.
The speaker is also where the screen/digitizer is connected at.. so if there is no loudspeaker there you may have a problem because of that!
Also opening the phone is very tedious and I advise against that.. they should fix it!
There has to be some kind of app that can flip the screen.....
I will explain what happened as elaborate as possible so that some of you can help me with the problem I've been facing.
I have put my phone in water about 5 - 10 cms in my aquarium for a video. 1 was 20 seconds and as it came well. I've took another video for 47 seconds. After that I've tried checking for problem in any component of phone and everything went well. I've shared videos and then used my phone as usual for a long time and phone was completely normal.
I've placed my phone on dock for charging and the magnet didn't work in the first instant. They just didn't stick. I thought it was some issue and I just rubbed my phone to the dock twice or thrice and the magnetic action came back along with a wide array of problems.
I removed from dock while charging and the screen started to randomly blink and the touch never worked. I placed it back in the dock and it charged normally. After a while I've removed it from the dock and the screen got blank all of a sudden scaring me to death. I placed it back and again took it. This time it worked completely normal as if nothing happened and I was able to send a text message. I thought that was just for one time and placed it back for charging and that was the last time my phone touch screen worked.
I removed from the dock after a while trying to unlock the screen and nothing happens. I could use all the hard buttons on the screen. I was able to capture photos using the camera button. Change volume, lock and unlock screen. I tried switching off using the method of volume up + power button. It turned off and on turning on it got even bad. The sony logo blinks a lot it goes dim it comes bright and all sorts of weird things happened. I've removed the sim card and turned on the phone to charge and now the phone restarts after every few minutes.
Even now except the touch screen everything else works fine like the camera. I tried removing the screen protector but that didn't help.
Hoping to have an answer other than taking it to a service center.
Thanks
It seems that not all of z1s are waterproof. I had mine in the sea in about 1 meter deep for 30mins and its still completely functional ( I wash it every day too). Anyway, sorry to tell you but simply there isn't any way to fix it yourself. The only thing you can do is take it to service. And more bad news to come: your warranty doesn't cover damage from water, so you will have to pay. The only thing you can try is blowing your phone with a hairdryer for a few secs, but thats risky.
Took it to the service center. Asked them to check the flaps before they accepted the mobile and there was no water through flaps as the flap litmus is completely unaffected. They took it under warranty and the next day called me to say that it had water in the display connector and the same warranty void answer but I've requested to let me know how the water went inside and they said it was through the bottom speaker grill which clearly means manufacturing defect. Along with escalating the issue I've also asked for a quote for the repair if the warranty gets void and today they came up with this wonderful quote of ₹20,179 its wonderful because I purchased the phone for ₹17,600 just a month ago. The request for manufacturing defect inspection is under progress so I wish to get some good news.
More strange things here. I have completely lost all of my speaker grill but my phone is still 100% waterproof. It's clearly a manufacturing defect, but I doubt they will accept it . Sony support and service is just terrible
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and the phone was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it's got turned off(enough charge was there), I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
It's very likely that there is "only" some corrosion by the display connector because of the water. This probably causes the short circuit. If you can see some corrosion inside the phone (especially under the display connector) on the board, clean it carefully with a soft toothbrush and Isoprpyl alcohol (from the pharmacy).
Worked for me on my old Xperia.
Good luck!
imtmh said:
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and it was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it was off, I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
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Open up the phone and clean it out.. Might be some corrosion indeed. Watch JerryRigEverything, he explains it very well. I wonder, how much water came inside?
imtmh said:
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and it was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it was off, I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
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Yes mate, this is your only option, to open up the phone and check for rust. Be sure to dissconect the battery, and use coke in case you find any corrosion or rust. Googd luck