Gmail 5.0 issues with exchange account - Xperia Z3 Compact Q&A, Help & Troubleshooting

So I got my Z3C yesterday through EE - set everything up, and after Gmail updated itself, I was on 5.0, and went to add my work account to it - no exchange services present, so I went and got the exchange services apk from apkmirror.
I installed the latest one (from November 13th) added my account, and it didn't pull down my email.
I then remembered that on my Note 2, I had to use the older exchange services (from November 2nd), so I uninstalled the one from the 13th, and installed the one from the 2nd - now I can't get the email to sync, and I see no way of removing my work email from gmail (the option isn't within gmail, or the account settings within gmail - gmail takes me to the accounts section in settings, and there is no corporate account to remove).
Any way to fix this without resetting the phone?

Solved this myself today - I rolled Gmail back to the factory version, then disabled the exchange services that was pre-installed on the phone.
installed the gmail upgrade, then the November 1st version of Exchange Services, and finally the November 13th over it.
restarted the phone, and then had the option to add an exchange account to my gmail under settings - accounts

Solved this myself today - I rolled Gmail back to the factory version, then disabled the exchange services that was pre-installed on the phone.
installed the gmail upgrade, then the November 1st version of Exchange Services, and finally the November 13th over it.
restarted the phone, and then had the option to add an exchange account to my gmail under settings - accounts

lyingit said:
Solved this myself today - I rolled Gmail back to the factory version, then disabled the exchange services that was pre-installed on the phone.
installed the gmail upgrade, then the November 1st version of Exchange Services, and finally the November 13th over it.
restarted the phone, and then had the option to add an exchange account to my gmail under settings - accounts
Click to expand...
Click to collapse
Worked for my Z1 compact too, thanks! All I did was delete the existing email app and exchange services and then installed the latest exchange services from apkmirror. Reboot and it was there.

Related

New update prompted ominous security update

After this mornings update, I was prompted to accept a Google security update which was very ominous - it more or less gave permission to wipe all data from the phone.
I did a little GIS and found this was typical of corporate phones and accounts. The issue was with the way one or more email accounts were set up under email accounts.
Find your email icon that looks liked a postage stamp. You may need to remove one or more email account which may have been set up a corporate account. Set gmail up under the gmail app. Recreate you alt email as Other (not corporate).
That removed my security update request.
Sent from my DROID BIONIC using Tapatalk 2
Yes, this is typical if you are using an Exchange ActiveSync account. Makes sense, if you are going to have corporate information on your phone, they should have the ability to remove it if you lose it!

Corporate calendar sync problem in 4.4

I have a corporate account (exchange). I sync only contacts and calendar for this account, no e-mails. Sync frequency is set to automatic (push). The problem is that the calendar is not synced automatically i.e. new appointments don't show up until I refresh the calendar manually. I already tried to clear cache/data of calendar app and account removal and addition, nothing helped. Does anybody else have such issue?
Apparently a known 4.4 issue... I've read anyway. Use search and find them... Maybe they found solutions?
Sent from my XT1058 using Tapatalk
amarguli said:
I have a corporate account (exchange). I sync only contacts and calendar for this account, no e-mails. Sync frequency is set to automatic (push). The problem is that the calendar is not synced automatically i.e. new appointments don't show up until I refresh the calendar manually. I already tried to clear cache/data of calendar app and account removal and addition, nothing helped. Does anybody else have such issue?
Click to expand...
Click to collapse
is a problem with 4.4. 4.4.1 and 4.4.2 address "all" exchange issues. check your corporate account settings (settings menu). mine sits on "synching now" and never syncs. generally if i uncheck which one isn't synching, get out and get back in, it syncs fine.
check the OWA logs
640k said:
is a problem with 4.4. 4.4.1 and 4.4.2 address "all" exchange issues. check your corporate account settings (settings menu). mine sits on "synching now" and never syncs. generally if i uncheck which one isn't synching, get out and get back in, it syncs fine.
Click to expand...
Click to collapse
My Exchange account was also stuck at syncing. I went in via the browser/OWA and enabled logging on my MotoX Exchange connection and found errors. The errors were with syncing contacts that had birthdays. Reading the 4.4.1 change-log it appears that this one issue (and many other exchange issues) are resolved. I removed birthdays from my contacts and things started to sync again.
hope this helps :good:
my exchange on 4.4 didnt work. reverted back to 4.2.2 all good now

[Q] Moto X Pure (XT1095) Default Apps - Gmail Issues

Just switched to a Moto X Pure from Nexus 5 and noticed some odd behavior. Not sure if there is something wrong with my phone or what.
- Phone arrived with 4.4.4 and I noticed the old Messaging App and Email client still installed.
- Quickly updated to Lollipop with latest App updates and old Messaging/Email Client is still there (seem to recall these disappear upon proper update)
- Unable to add Exchange based email accounts to the Gmail client (option doesn't exist)
- Get random errors/complaints about Google Services while in Gmail client account setup
At this point I became uncomfortable with things and figured it was some order of events. After wipe/reset, flashing back to 4.4.4 and upgrading to 5.0 in various ways I was still left with the same problem. Finally, I sideloaded the latest Exchange Services to got things working. I shouldn't have to do that. Has anyone else experienced this? Do you still have the old Email client and Messaging apps on your phone?
Really want to like this phone as I'm looking for a pure android experience on a reasonably sized phone. (grr Nexus 6). Don't really want to go back to my N5
No, there is nothing wrong with your phone. The "old" apps are still there - though the standard mail app should have a new look. Orange with Google´s Material Design.
And: As you did you need to sideload the exchange services for the Gmail app - if you wish to use THIS app with an exchange account. The "old" overhauled mail app got exchange support built in, works out of the box. Use that one in case you don't want to sideload anything.
Sent from my XT1095 using XDA Free mobile app
Thank you sir. I was able to confirm the same with another MX14 user. I think it kinda sucks, but oh well. Appreciate the reply
I installed the exchange services app and then added my work email account but i am having problems with syncing. I keep getting syncing errors and new emails are not loading correctly.
Any ideas or tips would be appreciated.
Rick
Well, Exchange seems to be working for me now. What I had to do was install an older version of the GMail app (one of the 5.00 releases) and then it automatically updated later to the latest Gmail release but is still working.
So, steps I took were:
1) Install Exchange Services 6.5 update first
2) Installed Gmail 5.0 (1569867)
3) Later updated to latest Gmail version 5.0.1 (1642443)

No Exchange Option in Gmail

For some reason my Gmail, completely up to date, has no Exchange support. When adding a new account I only get two options: Gmail or Yahoo, Outlook, Aol, etc...
I have the default mail client on my Turbo disabled, but I have tried re-enabling it adding the Exchange account there, and then checking Gmail, but that didn't do anything. This is my first Android phone in a couple of years, so I may just be missing something painfully obvious.
Any ideas?
Exchange support should be enabled in the Gmail app once Lollipop lands on the device.
gjblizzard said:
For some reason my Gmail, completely up to date, has no Exchange support. When adding a new account I only get two options: Gmail or Yahoo, Outlook, Aol, etc...
I have the default mail client on my Turbo disabled, but I have tried re-enabling it adding the Exchange account there, and then checking Gmail, but that didn't do anything. This is my first Android phone in a couple of years, so I may just be missing something painfully obvious.
Any ideas?
Click to expand...
Click to collapse
you need to download it separately. I got mine either off mobilism or aptoide, or a simple google search. It's a separate .apk
Go to apkmirror.com. Look for Google Exchange Services. Download and Install. When you try to add another email account, it will have an Exchange option.

Exchange services have stopped working on pre-rooted stock L.

Running a stock pre-rooted rom with locked bootloader (yes i tried stock as well). And have a problem with exchange. I have added an exchange account but it doesn't pull my calendar, and i'm often told that exchange services have stopped working. If i go into accounts and do a manual update, it sometimes stops duo to " exchange services have[...]" and sometimes it updates fine. But when i open google cal there's no exchange info..
This worked in kitkat, but since the L update i've not been able to get it to work.
Any suggestions ?
bump
I have not been able to send Exchange mail since upgrading to Lollipop. Fortunately I have a cloud mailbox, so Outlook for Android works for me.
I may look at the Exchange problem again once they get the Xposed bootloop issue solved.
My gmail works fine as well, but exchange keeps crashing. I was told that each brand can build their own exchange app, so it would seem that the sony exchange app is bad.
I use the regular 'email' app in Lollipop for Exchange, seems to work fine.
It can be policies that your Exchange server is pushing to your phone.
Outlook.com works fine on my personal phone.
I've seen some more reports from Exchange-services misbehaving in the Lollipop build, specially (but not only) people upgrading from .690 to .726.
Factory reset helped in those cases.

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