Exchange services have stopped working on pre-rooted stock L. - Xperia Z3 Compact Q&A, Help & Troubleshooting

Running a stock pre-rooted rom with locked bootloader (yes i tried stock as well). And have a problem with exchange. I have added an exchange account but it doesn't pull my calendar, and i'm often told that exchange services have stopped working. If i go into accounts and do a manual update, it sometimes stops duo to " exchange services have[...]" and sometimes it updates fine. But when i open google cal there's no exchange info..
This worked in kitkat, but since the L update i've not been able to get it to work.
Any suggestions ?

bump

I have not been able to send Exchange mail since upgrading to Lollipop. Fortunately I have a cloud mailbox, so Outlook for Android works for me.
I may look at the Exchange problem again once they get the Xposed bootloop issue solved.

My gmail works fine as well, but exchange keeps crashing. I was told that each brand can build their own exchange app, so it would seem that the sony exchange app is bad.

I use the regular 'email' app in Lollipop for Exchange, seems to work fine.
It can be policies that your Exchange server is pushing to your phone.
Outlook.com works fine on my personal phone.
I've seen some more reports from Exchange-services misbehaving in the Lollipop build, specially (but not only) people upgrading from .690 to .726.
Factory reset helped in those cases.

Related

[Q] Note and MS Exchange (Active Sync) issues

Hi all!
I was wondering if many people are using Exchange accounts on Note's generic mail application.
If so, do you have any problems?
For me one account works just fine (free windowslive account - yes it has exchange! you can sync calendar and contacts), but another wont.
It cant sync anything (showing cant connect to the server error), I can only see folder structure on my account..
I guess most of you are using gmail, but I don't like google. haha yea i hate google and just bought an android phone
Hi,
Since flashing LA4 I can't get it to connect to a MS Live address, I can however connect to my work Exchange 2010 server!? This was not an issue previously, but | flashed a LA4 ROM on Saturday and have been unable to connect since.
How did you get on?
Dan.
hub. said:
For me one account works just fine (free windowslive account - yes it has exchange! you can sync calendar and contacts), but another wont.
It cant sync anything (showing cant connect to the server error), I can only see folder structure on my account..
Click to expand...
Click to collapse
I am slightly confused. Are you trying to use them at the same time? What version of exchange are you trying to connect to that has problems? Does it use a third party certificate or a self-generated certificate (which would have to be installed on your device). While I have connected to Exchange 2010 with no problem I am currently using Touchdown instead of the built-in app, but only because I like the way it handles deletes. The built-in app worked flawlessly.
I use both mail clients quite a bit..
Both worth quite well. (though I find the in built exchange mail app to be clunky and crappy, am seriously considering forking out for a high priced market place app to replace it, though I'll wait and see what the ICS version is like first)
i'm using touchdown app for my office exchange email
I find Enhanced Email works best for Exchange and all other emails.
lumbard said:
Hi,
Since flashing LA4 I can't get it to connect to a MS Live address, I can however connect to my work Exchange 2010 server!? This was not an issue previously, but | flashed a LA4 ROM on Saturday and have been unable to connect since.
How did you get on?
Dan.
Click to expand...
Click to collapse
I'am using LA3 ROM, my previous was KKA.. MSLive worked fine on KKA and is working well on LA3. The other Exchange account is not working on LA3, never tried to set it up on previous KKA...
ourtech said:
I am slightly confused. Are you trying to use them at the same time? What version of exchange are you trying to connect to that has problems? Does it use a third party certificate or a self-generated certificate (which would have to be installed on your device). While I have connected to Exchange 2010 with no problem I am currently using Touchdown instead of the built-in app, but only because I like the way it handles deletes. The built-in app worked flawlessly.
Click to expand...
Click to collapse
Yes I'm trying to set up two Exchange accounts to work at the same time.. But I have also tried to set it up (the problematic one) on wiped phone - with no success..
I do not know what version of Exchange it is.
As soon as i find free trial version of Enhanced Email i will try it.
Yes, I use 2 exchange accounts, one is with my work Exchange 2010 server with a proper certificate installed, this one works. The other is a MS Live @ Edu account which worked previously on LA3 and below. I have tried removing the device from the options on my web login for mobile devices.
I have also done a full data wipe on the device including cache and dalvik and freshly booted and tried to add this account and it consistently won't work. What I HAVE noticed though is that I now have to agree to a Samsung message where it tells me that a unique code will be assigned and certain portions of my usage will be reported back to them (or words to this effect)
I can connect flawlessly to my work Exchange account though. I can also connect just fine on my old Dell Streak (with Gingerbread 2.3.3) to this problematic account.
When I get a chance I will flash back to LA3 or an older KK build and try again, it's just a pain to re-install all my apps and settings. Given everything else is great. I have just worked around it for now by forwarding my mail to the other account.
Hi guys, I too have this problem, I can't managed to login into my exchange, using LA3 rom

[Q] Problem with all 4.2.2 AOSP with Exchange Push

Hi
I have tried all of the 4.2.2 AOSP based mods (CM 10.1, SXE, Liquid etc) and they all work beautifully on my i9305 except for ONE problem (which no one else seems to have reported!):
My Corporate Exchange email will not Push! I have checked every setting, and they are all correct. AutoSync is on, sync is set for Push. There is no possible setting that I haven't looked at.
I have tried changing out the email apps for the Samsung ones but they won't run at all once they're in system\apps.
Has anyone got any clue how I can get my i9305 to work with Exchange email push?
Thank you
hi nickjhart,
i use currently two exchange (2010) push mail accounts and it works like a charm.
to be honest - i didn't had any issue with that in any aosp rom.
here some of my ideas what you can doublecheck:
what's the release of you exchange server? does it have a valid certificate? if not ignore unvalid certificate during the creation of the account
did you get the message regarding the security policy upgrade after creating the account? did you accepted the device admin?
are you the exchange admin? maybe your device wasn't approved in exchange ecp after going to aosp. the unique device-id changes if you go from stock to aosp and the device has to be approved again.
hope this helps a bit.
best wishes,
axel
wd_axel said:
hi nickjhart,
i use currently two exchange (2010) push mail accounts and it works like a charm.
to be honest - i didn't had any issue with that in any aosp rom.
here some of my ideas what you can doublecheck:
what's the release of you exchange server? does it have a valid certificate? if not ignore unvalid certificate during the creation of the account
did you get the message regarding the security policy upgrade after creating the account? did you accepted the device admin?
are you the exchange admin? maybe your device wasn't approved in exchange ecp after going to aosp. the unique device-id changes if you go from stock to aosp and the device has to be approved again.
hope this helps a bit.
best wishes,
axel
Click to expand...
Click to collapse
Exchange 2010. No valid certi. ignored cert. got email regarding security policy upgrade, accepted the device admin. my exchange admin has checked and device is accepted. everything is working exactly as the stock i9305 is EXCEPT for:
Push email - not working at all
Auutomatic Sync
Everything is configured exactly the same as when it works perfectly under the Samsung stock SecEmail.apk etc ...
I think it's an incompatibility between the i9305 modem and the exchange.apk in AOSP.
hmmm.
nickjhart said:
Exchange 2010. No valid certi. ignored cert. got email regarding security policy upgrade, accepted the device admin. my exchange admin has checked and device is accepted. everything is working exactly as the stock i9305 is EXCEPT for:
Push email - not working at all
Auutomatic Sync
Everything is configured exactly the same as when it works perfectly under the Samsung stock SecEmail.apk etc ...
I think it's an incompatibility between the i9305 modem and the exchange.apk in AOSP.
hmmm.
Click to expand...
Click to collapse
It still doesn't work. still. the rom is useless if exchange push (or autosync) doesn't work. I know it's the ROM (and the AOSP version of email) because everythign works fine with ANY samsung based rom with samsnug email app.

[Q] Moto X Pure (XT1095) Default Apps - Gmail Issues

Just switched to a Moto X Pure from Nexus 5 and noticed some odd behavior. Not sure if there is something wrong with my phone or what.
- Phone arrived with 4.4.4 and I noticed the old Messaging App and Email client still installed.
- Quickly updated to Lollipop with latest App updates and old Messaging/Email Client is still there (seem to recall these disappear upon proper update)
- Unable to add Exchange based email accounts to the Gmail client (option doesn't exist)
- Get random errors/complaints about Google Services while in Gmail client account setup
At this point I became uncomfortable with things and figured it was some order of events. After wipe/reset, flashing back to 4.4.4 and upgrading to 5.0 in various ways I was still left with the same problem. Finally, I sideloaded the latest Exchange Services to got things working. I shouldn't have to do that. Has anyone else experienced this? Do you still have the old Email client and Messaging apps on your phone?
Really want to like this phone as I'm looking for a pure android experience on a reasonably sized phone. (grr Nexus 6). Don't really want to go back to my N5
No, there is nothing wrong with your phone. The "old" apps are still there - though the standard mail app should have a new look. Orange with Google´s Material Design.
And: As you did you need to sideload the exchange services for the Gmail app - if you wish to use THIS app with an exchange account. The "old" overhauled mail app got exchange support built in, works out of the box. Use that one in case you don't want to sideload anything.
Sent from my XT1095 using XDA Free mobile app
Thank you sir. I was able to confirm the same with another MX14 user. I think it kinda sucks, but oh well. Appreciate the reply
I installed the exchange services app and then added my work email account but i am having problems with syncing. I keep getting syncing errors and new emails are not loading correctly.
Any ideas or tips would be appreciated.
Rick
Well, Exchange seems to be working for me now. What I had to do was install an older version of the GMail app (one of the 5.00 releases) and then it automatically updated later to the latest Gmail release but is still working.
So, steps I took were:
1) Install Exchange Services 6.5 update first
2) Installed Gmail 5.0 (1569867)
3) Later updated to latest Gmail version 5.0.1 (1642443)

[Q] Gmail/Exchange Issues (5.0.1)

Is anyone else having issues adding an exchange email account using the Gmail app? I flashed my phone to the stock 5.0.1 (LRX22C) version. After returning to complete stock I rooted and flashed TWRP but the issue was present before I made those changes.
Nope. Mine's running stock 5.0.1 without issue. 2 exchange accounts and 1 gmail account attached.
arcanexvi said:
Nope. Mine's running stock 5.0.1 without issue. 2 exchange accounts and 1 gmail account attached.
Click to expand...
Click to collapse
Thanks. Were the accounts already setup prior to updating which didn't require you to add them back after the update?
cavalier11 said:
Thanks. Were the accounts already setup prior to updating which didn't require you to add them back after the update?
Click to expand...
Click to collapse
2 were. 1 was not.
arcanexvi said:
2 were. 1 was not.
Click to expand...
Click to collapse
I'm not sure what the issue is but i'm tempted to downgrade just to start troubleshooting. I know we haven't made any changes to our exchange server so I'm confused as to what's causing the issue all of a sudden. Thanks for your help though. :good:
I have two exchange accounts (going to different domains) configured in gmail. I've deleted and recreated the accounts several times over the past 2 weeks. Both are configured to "push."
The only problem I've encountered is that, on occasion, the notification sound for the second exchange account is wrong. (It's configured as one tone, but for some reason that I haven't discovered yet, it might play a different tone - but only for that second account, only about half the time, and it always plays the same wrong tone.)
(Of course, there are other issues, but they usability issues and not really bugs.)
garyd9 said:
I have two exchange accounts (going to different domains) configured in gmail. I've deleted and recreated the accounts several times over the past 2 weeks. Both are configured to "push."
The only problem I've encountered is that, on occasion, the notification sound for the second exchange account is wrong. (It's configured as one tone, but for some reason that I haven't discovered yet, it might play a different tone - but only for that second account, only about half the time, and it always plays the same wrong tone.)
(Of course, there are other issues, but they usability issues and not really bugs.)
Click to expand...
Click to collapse
Thanks for your input. I just tried wiping data for exchange services but it still failed. I'll have to take a look at our exchange server to see if something may be blocking it all of a sudden.
I was able to add an Exchange account on the gmail app after flashing the 5.0.1 factory image. What is the issue you are facing?
pavankp said:
I was able to add an Exchange account on the gmail app after flashing the 5.0.1 factory image. What is the issue you are facing?
Click to expand...
Click to collapse
The error is related to permissions connecting to the server. I think this issue i'm having is helping to recognize a potential issue with our exchange server that may have just occurred that we were not aware of. We're currently in the process of testing other devices to see if we receive the same error message. I didn't think it was our server because nothing had changed, to our knowledge anyways. Seems the timing was just ironic.. Update to 5.0.1 and exchange server issues on the same day. Have to love technology lol.
cavalier11 said:
The error is related to permissions connecting to the server. I think this issue i'm having is helping to recognize a potential issue with our exchange server that may have just occurred that we were not aware of. We're currently in the process of testing other devices to see if we receive the same error message. I didn't think it was our server because nothing had changed, to our knowledge anyways. Seems the timing was just ironic.. Update to 5.0.1 and exchange server issues on the same day. Have to love technology lol.
Click to expand...
Click to collapse
Hi,
don't know if this helps, but i had this issue and turned out that even though i was using gmail and exchange services was enabled. Because i had disabled the old email app as i didn't think it was required anymore, i could no longer setup my exchange account.
My problem with my exchange account was with encryption. Before I upgraded to .1 it was fine. I'm aware that lolli is encrypted by default but when I upgrade to .1 and try to add the accounts it wants me to encrypt so the phone reboots like it's going to encrypt but then does nothing because it's already encrypted but for some reason exchange doesn't seem to teahouse this. This is using the gmail app. I reverted back to .0 and all is fine. So not sure what's going on but frustrating for sure.
McAwesome said:
My problem with my exchange account was with encryption. Before I upgraded to .1 it was fine. I'm aware that lolli is encrypted by default but when I upgrade to .1 and try to add the accounts it wants me to encrypt so the phone reboots like it's going to encrypt but then does nothing because it's already encrypted but for some reason exchange doesn't seem to teahouse this. This is using the gmail app. I reverted back to .0 and all is fine. So not sure what's going on but frustrating for sure.
Click to expand...
Click to collapse
The issue was actually on my behalf. Being a flashaholic, I had maxed out the number of devices that could be connected to my exchange account. All is fine on my end now and no issues.. Well besides slow download speeds within the app store. Not sure what's causing it but running a speed test using Ookla, the speeds are accurate but upon downloading apps the speeds slow down drastically.
cavalier11 said:
The issue was actually on my behalf. Being a flashaholic, I had maxed out the number of devices that could be connected to my exchange account. All is fine on my end now and no issues.. Well besides slow download speeds within the app store. Not sure what's causing it but running a speed test using Ookla, the speeds are accurate but upon downloading apps the speeds slow down drastically.
Click to expand...
Click to collapse
Lol been there.
Being a newbie here I am on 5.0.1 and when I go Gmail I only have option to add POP or IMAP mail...do not see EXCHANGE?
parcou said:
Being a newbie here I am on 5.0.1 and when I go Gmail I only have option to add POP or IMAP mail...do not see EXCHANGE?
Click to expand...
Click to collapse
Is your phone using the original google firmware, or something you downloaded and installed yourself?
The stock firmware has the app needed for gmail and exchange, while AOSP based firmware does not.
Sent from my Nexus 6 using Tapatalk
Exchange Services
Download the apk file from here, force close gmail and relaunch. U will c "Exchange" option in new account now. Cheers!!
(Cant post url due restriction- Google "Exchange Services 6.5-1533254", go to the apkmirror website and do as instructed.)

Xperia Z1 Lollipop Activesync problem

Hi everyone,
I have updated my Xperia Z1 to Lollipop yesterday and sofar I am happy with the update overall.
Except for one thing.
Since the update I can't get my Exchange mail to work.
At first I can setup the mailaccount and everything goes fine (as long as I sync Contacts first, the Calendar and then Email, otherwise it won't download contacts and calendar items). But after setting it up, it syncronizes once and after that no more mail is being downloaded.
A manual refresh of the inbox throws the error "Cannot connect to server".
Sending emails is working fine, they are immediately delivered, but receiving them isn't.
If I look at the logs on the firewall and Exchange server I don't even see any connections when I manually refresh.
What I have tried sofar:
- Delete and reconfigure Exchange on the device.
- Set the options to "Allow all certificates"
- Tried the Outlook for Android app, this works fine, but doesn't fill my contacts, so it's not usable for me.
- Disabled TLS 1.2 on the exchange server (Read on several pages that TLS 1.2 handshakes on 5.0.x don't work nicely and this might be the cause)
- Deleted the sync-relationship through OWA
I am seriously baffled by the fact that it syncs once after setup and then stops receiving mail, but stil sends mail.
Anybody who had the same problem or might have some tricks I could try?
JanssuhhhNL said:
Hi everyone,
I have updated my Xperia Z1 to Lollipop yesterday and sofar I am happy with the update overall.
Except for one thing.
Since the update I can't get my Exchange mail to work.
At first I can setup the mailaccount and everything goes fine (as long as I sync Contacts first, the Calendar and then Email, otherwise it won't download contacts and calendar items). But after setting it up, it syncronizes once and after that no more mail is being downloaded.
A manual refresh of the inbox throws the error "Cannot connect to server".
Sending emails is working fine, they are immediately delivered, but receiving them isn't.
If I look at the logs on the firewall and Exchange server I don't even see any connections when I manually refresh.
What I have tried sofar:
- Delete and reconfigure Exchange on the device.
- Set the options to "Allow all certificates"
- Tried the Outlook for Android app, this works fine, but doesn't fill my contacts, so it's not usable for me.
- Disabled TLS 1.2 on the exchange server (Read on several pages that TLS 1.2 handshakes on 5.0.x don't work nicely and this might be the cause)
- Deleted the sync-relationship through OWA
I am seriously baffled by the fact that it syncs once after setup and then stops receiving mail, but stil sends mail.
Anybody who had the same problem or might have some tricks I could try?
Click to expand...
Click to collapse
Same Prob with Exchange 2010 and no idea!

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