Nexus 6 Stuck at AndroidAnimation - Nexus 6 Q&A, Help & Troubleshooting

hello everyone. i got my at&t nexus 6 today. the first thing i did was unlock the bootloader. after that i rebooted. the phone boots up with the at&t sign and sound but it gets stuck at the little balls moving in a circle for the android animation. it's been doing that for 20min now. i tried to fastboot flash the system again but it's still doing it. i tried to get into the recovery but at the little android with the exclamation point i hold down power+volume up and it just reboots the phone after 10s. no recovery options. if anyone has any insight into how to fix this i would greatly appreciate it. thank you.

i was able to get it fixed. after not being able to get into android default recovery i decided to flash twrp. i did then then rebooted to bootloader and then went into twrp. it booted right up and then i did a factory reset in there. the first try cache wouldnt mount. so i manually mounted cache and did the factory reset again and it finished with no errors. i restarted my nexus 6 and it booted up the the welcome. thank god. i thought i was going to have to take it back. hope this info helps anyone else that comes across this same issue.

Related

Phone suddenly acting up need some help

I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.
whoisthisis said:
I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
select recovery by holding the vol buttons and power on boot just like fastboot. press vol - for recovery. when u see dead droid hit both vol up and vol down and theres the recovery
Thanks, I was finally able to get into recovery. Wiped data and did a factory reset which again got stuck at the logo screen. Went back into fastboot and ran RSDlite again to flash the stock ROM which gets me to the "Welcome to Droid4" screen where it says "touch the android to start" but the touchscreen is unresponsive. Starting to think there is something physically wrong with the phone....
send it to motorola, I've heard their customer support is pretty good. but if you voided your warranty by rooting/flashing other roms, I've heard bricking the phone and sending it in works to get a new one too
The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....
whoisthisis said:
The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....
Click to expand...
Click to collapse
So it has been a couple days now and the phone works totally fine. It looks like the problem was that by removing whatever bloatware that I did, the phone's OS got borked when VZW pushed an update of some kind. Flashing the stock ROM without doing a factory wipe would temporarily solve the problem but eventually the update would get pushed again and the whole thing would lock up again. The factory wipe + reinstall seems to have been the solution to the problem.

[Q] Completely stock device refuses to boot

Firstly, this device has never been rooted or had anything flashed to it. It is completely stock.
My step-daughter has been having issues with her Droid 4. About a month back or so, she started noticing that it wouldn't boot. It would flash the Motorola logo, and then the screen would just hang on the bootanimation. Eventually if we rebooted (power+vol down) enough times it would boot up.
Last night however, this happened again and it would not boot at all. I tried rebooting many times and it would never get past the bootanimation. After about 20 or so reboots I figured it was time for a Factory Reset. After the reset however, it wouldn't even display the bootanimation. It would still display the Motorola splash screen, but after that the screen would just go black with the display is still on. I Factory Reset several more times and nothing. Eventually after a number of times rebooting, it finally booted up. Well that was yesterday. Today she had to reboot it and it wouldn't boot again. Would just hang on a black screen.
I'm about ready to send it back since it's still under warranty, but figured I would check here to see if any of the amazing XDA guru's had experienced this and found a solution. I searched Google and this forum and didn't really see anything. Any help would be greatly appreciated!
jdiamond7 said:
Firstly, this device has never been rooted or had anything flashed to it. It is completely stock.
My step-daughter has been having issues with her Droid 4. About a month back or so, she started noticing that it wouldn't boot. It would flash the Motorola logo, and then the screen would just hang on the bootanimation. Eventually if we rebooted (power+vol down) enough times it would boot up.
Last night however, this happened again and it would not boot at all. I tried rebooting many times and it would never get past the bootanimation. After about 20 or so reboots I figured it was time for a Factory Reset. After the reset however, it wouldn't even display the bootanimation. It would still display the Motorola splash screen, but after that the screen would just go black with the display is still on. I Factory Reset several more times and nothing. Eventually after a number of times rebooting, it finally booted up. Well that was yesterday. Today she had to reboot it and it wouldn't boot again. Would just hang on a black screen.
I'm about ready to send it back since it's still under warranty, but figured I would check here to see if any of the amazing XDA guru's had experienced this and found a solution. I searched Google and this forum and didn't really see anything. Any help would be greatly appreciated!
Click to expand...
Click to collapse
Only other I can think to do would be to flash the fastboot files. A factory reset basically just wipes data while fastbooting it should reset the system itself to complete bone stock. You can do this using rsdlite or download a utility like jsnweitzel's ICS Only Utility in the Dev section.
Really sounds like a hardware issue to me since it's not rooted or anything but still might be worth a shot.
Sent from my Droid 4 - LiquidSmooth
kwyrt said:
Only other I can think to do would be to flash the fastboot files. A factory reset basically just wipes data while fastbooting it should reset the system itself to complete bone stock. You can do this using rsdlite or download a utility like jsnweitzel's ICS Only Utility in the Dev section.
Really sounds like a hardware issue to me since it's not rooted or anything but still might be worth a shot.
Click to expand...
Click to collapse
Thank you very much for the quick reply. I've downloaded jsnweitzel's ICS Only Utility and am charging up the phones battery so I can use it.
Just a quick question before I do this. I'm assuming that running the restore through ICS Only Utility is flashing a stock system image. That image is not rooted is it? Not that I would typically care, but if I do have to bring it back to Verizon I don't want them hassling me for rooting the device.
jdiamond7 said:
Thank you very much for the quick reply. I've downloaded jsnweitzel's ICS Only Utility and am charging up the phones battery so I can use it.
Just a quick question before I do this. I'm assuming that running the restore through ICS Only Utility is flashing a stock system image. That image is not rooted is it? Not that I would typically care, but if I do have to bring it back to Verizon I don't want them hassling me for rooting the device.
Click to expand...
Click to collapse
The image flashed in the fastboot process is completly stock, unrooted.
Sent from my Droid 4 - LiquidSmooth
Thanks for the help but that didn't do it. Guess I'll be taking it back to Verizon!
Sent from my SCH-I535 using xda app-developers app

[Q] Glass Stuck in "Glass is Updating" Boot Loop After Factory Reset

I factory reset my Glass today because it wouldn't connect to my phone (I switched roms so I needed to pair Glass again). After I did the reset it went into a boot loop. When it's on the "Glass is Updating" screen it can't be accessed via ADB, but I managed to figure out how to get it into the bootloader via the buttons.
From the bootloader I've tried erasing and flashing 16.2, 16.11, and 16.0 but it just returns to the same "Glass is Updating" screen when I reboot.
When I erase, I erase boot, recovery, system, userdata, and cache. When I flash, I flash boot, recovery, and system. I've tried with and without flashing userdata.
Does anyone have any ideas as to what could be wrong?
EDIT: Something really weird is going on. I ran the erase without flashing anything back on and did a reboot. I expected it to stop at the bootloader since there should be nothing to load, but instead it continues to go into the "Glass is Updating" boot loop.
EDIT 2: I've been doing a lot of reading and it sounds like there are more partitions than just the bootloader and the 5 that I have been erasing. My guess right now is that my device downloaded the 16.2 update into some other partition before I did the factory reset and now every time it boots it's running that update. I can't get much info from the device because I can't use adb.
I had the same issue when I tried flashing 16.2. I went back to XE12 and it resolved the issue. The whole point was to get away from the train wreck that is XE16.x anyway, so I'm just going to stay on 12 until the XE17 images are available - then we'll see if that release is any more stable.
davezack said:
I had the same issue when I tried flashing 16.2. I went back to XE12 and it resolved the issue. The whole point was to get away from the train wreck that is XE16.x anyway, so I'm just going to stay on 12 until the XE17 images are available - then we'll see if that release is any more stable.
Click to expand...
Click to collapse
That did it! I didn't try a version back that far because as far as I know mine had XE16 on it when I first got it.
Thanks!

[Q] Sprint HTC One M8

Hey guys, Im fairly new to this stuff, but I got a question or two, it may take me a day to reply so i'll try to put as much info as posible.
Now recently I received the OTA 4.20 (Lolipop) on my phone, so I flashed my stock recovery to download the OTA, making me reroot my phone.
So my phone is re-rooted (after 2 tries) but now it seems like I cant write to my SD card, so I got fed up and went into TWRP recovery and selected wipe data and restore. (Restore point was before I got lolipop) I try to reboot but it takes me as far as HTC One screen. Next I go to recovery and try a factory reset, says its successful, but it lied to me! Still stuck at HTC One screen. So I flash back to stock recovery to try the factory reset with that, it went for a moment, then tried to boot, getting stuck at HTC one screen again, so once more, I flash TWRP to my phone in attempt to get the recovery back, but now I can't load recovery, or boot. So Im stuck there. Is there any advice to what to do from here? I tried command 'fastboot erase cache' thinking that would do something and reflashing the recovery.img but it's still not working. I hope someone can help me.
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck
The reason you can't write to your SD card isn't because of lollipop, that was actually added but on kit Kat, but the devs went and added a line of code to a file to allow it again. I am currently running my stock rooted, built from decrypted ruu, originally I wasn't able to but I added that one line of code. I believe all you have to do is flash a stock rooted and SD card write should be enabled. As for not being able to get into recovery or boot at all, boot to bootloader and ruu then flash twrp.
Ok so correct me if im doing something wrong, but I flashed the stock recovery in attempt to factory reset it, it wont work, so I flash TWRP with command line (Fastboot flash recovery twrp.img) And it's 'successful' but it wont load, it will attempt to load but one second in and it goes back to fastboot, how to I move forward from here?
Edit: so idiot me did it again, I was trying to install M7 version into a m8. Resolved, Now I can enter recovery again.
Alright, so now my only problem is now that it wont boot normally, it freezes at HTC one screen. I have access to TWRP recovery, just not sure what to do next from here.
ArthAngel said:
Alright, so now my only problem is now that it wont boot normally, it freezes at HTC one screen. I have access to TWRP recovery, just not sure what to do next from here.
Click to expand...
Click to collapse
I actually just unlocked my bootloader yesterday, installed TWRP today, and had what I thought was the same. The thing is, let it sit. Mine sat at the HTC ONE screen for what seemed to be between 5 and 10 minutes. I read that it happens in one of these threads.
But I let it sit and it eventually went to "Android is Upgrading" and was loading the apps.
dopy25 said:
I actually just unlocked my bootloader yesterday, installed TWRP today, and had what I thought was the same. The thing is, let it sit. Mine sat at the HTC ONE screen for what seemed to be between 5 and 10 minutes. I read that it happens in one of these threads.
But I let it sit and it eventually went to "Android is Upgrading" and was loading the apps.
Click to expand...
Click to collapse
Ok thanks, I'll post back in 20 minutes with an update.
So i've waited about 20 minutes on the HTC one screen, (Still on it as I post this) It is still stuck on it. I dont know if this helps but im able to view my internal and external card via computer cable, but I only see folders, no files of any kind in any of them..
Edit* I WAS able to read it, now I can't.
I GOT IT! I was able to revert to a backup I made. Even though I gotta flash stock again for OTA but F it! I got it working again. Thanks for all your help!

phone stuck on google boot screen

Hi there
So last night I downloaded android 5.1. I was on 5.0.1.
After it downloaded I didn't install as I had to go out. At dinner I checked my phone and it was stuck on the google boot screen and wouldn't go any further. I went into recovery, wiped cache, but no luck. I went and wiped data/factory reset.. But no luck. It still won't go passed the google logo.
Where do I go from here? My phone is stock everything. Thanks
darrenwo said:
Hi there
So last night I downloaded android 5.1. I was on 5.0.1.
After it downloaded I didn't install as I had to go out. At dinner I checked my phone and it was stuck on the google boot screen and wouldn't go any further. I went into recovery, wiped cache, but no luck. I went and wiped data/factory reset.. But no luck. It still won't go passed the google logo.
Where do I go from here? My phone is stock everything. Thanks
Click to expand...
Click to collapse
Is your bootloader unlocked? Can you get into bootloader mode?
darrenwo said:
Hi there
So last night I downloaded android 5.1. I was on 5.0.1.
After it downloaded I didn't install as I had to go out. At dinner I checked my phone and it was stuck on the google boot screen and wouldn't go any further. I went into recovery, wiped cache, but no luck. I went and wiped data/factory reset.. But no luck. It still won't go passed the google logo.
Where do I go from here? My phone is stock everything. Thanks
Click to expand...
Click to collapse
Are you unlocked? Do you have custom recovery.
I haven't touched my phone out of the box. It's completely stock. I can get into that mode by holding "power + volume down," then I can choose recovery, and then I press "power + volume" up to get into the place where you can wipe cache etc.
What's the best option to take from here? Thanks
If it's brand new then you may want to get it swapped out. That shouldn't be happening on a completely stock device. However you might have some luck with the nexus root tool kit. You can fine it here. There may be a way to flash the images on a locked bootloader.
http://forum.xda-developers.com/showthread.php?t=2947452
toknitup420 said:
If it's brand new then you may want to get it swapped out. That shouldn't be happening on a completely stock device. However you might have some luck with the nexus root tool kit. You can fine it here. There may be a way to flash the images on a locked bootloader.
http://forum.xda-developers.com/showthread.php?t=2947452
Click to expand...
Click to collapse
I have a feeling the phone got turned off during the install of android 5.1?
I'm really not sure, as I put it in my pocket, and when I took it out an hour later, it was stuck on the Boot screen.
Maybe I pocket dialed into the Android updater.. who knows. This phone does crazy **** in my pocket.
But thanks for that, ill try put unlock + root + custom recovery
Thanks guys for the help.
I ended up taking it back to the store and got it instantly replaced. It was literally on its last day of immediate replacement. Very lucky!
darrenwo said:
Thanks guys for the help.
I ended up taking it back to the store and got it instantly replaced. It was literally on its last day of immediate replacement. Very lucky!
Click to expand...
Click to collapse
Glad you it replaced. It's so weird that that happened on a stock device. Maybe you some how shut it down mid way through the update. Although it's very possible you had a defective unit.

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