Sorry if this is a repost. But I stumbled upon this deal @ dell.com and was wondering if anyone had any knowledge of it:
16gb black or white Moto X AT&T OFF contract for $205.99.
http://accessories.us.dell.com/sna/...~16749937&nf=262407~0~16749937&s=bsd&~ck=anav
Now I don't know if this is a mistake or not, but I placed the order and it went through. It came out to be $222 shipped...am I missing out on something here?
I even contacted the customer support, and they confirmed it was a special they have with AT&T, but they were unable to tell me any other details, like how long the sale is going on for. The rep did tell me that my order would not ship out until the 15th-ish, while my confirmation email said it would arrive around 11/21/13.
I hope this is legit, as I've already ordered a 32 gb Nexus 5 from Google and will be expecting it soon. But I prefer the form factor of the Moto X, and for that price point, I'm either returning the Nexus, or selling it.
p00kienrayray said:
Sorry if this is a repost. But I stumbled upon this deal @ dell.com and was wondering if anyone had any knowledge of it:
16gb black or white Moto X AT&T OFF contract for $205.99.
http://accessories.us.dell.com/sna/...~16749937&nf=262407~0~16749937&s=bsd&~ck=anav
Now I don't know if this is a mistake or not, but I placed the order and it went through. It came out to be $222 shipped...am I missing out on something here?
I even contacted the customer support, and they confirmed it was a special they have with AT&T, but they were unable to tell me any other details, like how long the sale is going on for. The rep did tell me that my order would not ship out until the 15th-ish, while my confirmation email said it would arrive around 11/21/13.
I hope this is legit, as I've already ordered a 32 gb Nexus 5 from Google and will be expecting it soon. But I prefer the form factor of the Moto X, and for that price point, I'm either returning the Nexus, or selling it.
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Deleted because i need to learn to read.
p00kienrayray said:
Sorry if this is a repost. But I stumbled upon this deal @ dell.com and was wondering if anyone had any knowledge of it:
16gb black or white Moto X AT&T OFF contract for $205.99.
http://accessories.us.dell.com/sna/...~16749937&nf=262407~0~16749937&s=bsd&~ck=anav
Now I don't know if this is a mistake or not, but I placed the order and it went through. It came out to be $222 shipped...am I missing out on something here?
I even contacted the customer support, and they confirmed it was a special they have with AT&T, but they were unable to tell me any other details, like how long the sale is going on for. The rep did tell me that my order would not ship out until the 15th-ish, while my confirmation email said it would arrive around 11/21/13.
I hope this is legit, as I've already ordered a 32 gb Nexus 5 from Google and will be expecting it soon. But I prefer the form factor of the Moto X, and for that price point, I'm either returning the Nexus, or selling it.
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Same kind of thing happened on Amazon yesterday. Swappa is gonna be swamped with new phones.
gochiefs said:
Looking up the part number i also found this one Best Buy http://www.bestbuybusiness.com/bbfb/en/US/adirect/bestbuy;jsessionid=1BE54255D5663C43D6EEDF9538C49AF3.bstby6?cmd=catProductDetail&productID=BB19304054&operation=Overview
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HMMMMMM....interesting.
chaoslimits said:
Same kind of thing happened on Amazon yesterday. Swappa is gonna be swamped with new phones.
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Ha, yea I heard about that, WITW is going on here?
gochiefs said:
Looking up the part number i also found this one Best Buy http://www.bestbuybusiness.com/bbfb/en/US/adirect/bestbuy;jsessionid=1BE54255D5663C43D6EEDF9538C49AF3.bstby6?cmd=catProductDetail&productID=BB19304054&operation=Overview
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Yours is under "new contract phones". I doubt it's contract free.
gochiefs said:
Looking up the part number i also found this one Best Buy http://www.bestbuybusiness.com/bbfb/en/US/adirect/bestbuy;jsessionid=1BE54255D5663C43D6EEDF9538C49AF3.bstby6?cmd=catProductDetail&productID=BB19304054&operation=Overview
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Well in trying to purchase it thru the best buy link, it requires you to select a plan, so it looks like its on contract pricing.
p00kienrayray said:
Well in trying to purchase it thru the best buy link, it requires you to select a plan, so it looks like its on contract pricing.
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I think this is only for business accounts. It asks for Company name and asks you verify the company details.
chaoslimits said:
I think this is only for business accounts. It asks for Company name and asks you verify the company details.
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If you're referring to the Dell website, all I did was use my employer's name (I'm guessing you can use any company's name), but the billing and shipping were to my personal card and address. There were no company verification steps or anything like that. BTW, I checked out as a guest, and didn't even create a Dell account.
p00kienrayray said:
If you're referring to the Dell website, all I did was use my employer's name (I'm guessing you can use any company's name), but the billing and shipping were to my personal card and address. There were no company verification steps or anything like that. BTW, I checked out as a guest, and didn't even create a Dell account.
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Nice find!!!! was able to order one and just received confirmation email!
Wow, I just ordered one too. I even picked next day shipping for $21.99 to expedite it.
Only problem was that even though I picked next day air it says delivery estimated on November 19th???
Edit: At this point I'd be happy if it even shows up to my work!
The Moto X they're selling has a different model number since it's made for a business. It's still a moto x obviously but I wonder what different security measures it has. Rooting it may be different since the software may be made more secure for business purposes. Just a wild theory but something to think about.
I ordered a white one and a black one. My wife wants one like mine and I figure I can maybe flip the other on the cheap and still come out with a good deal
Damn, maybe too good to be true! The part number seems to indicate new service on a quick Google search...is there anyway they can restrict a phone to new service/contract activation only?
So, I just gave this a shot and ordered a Black Moto X from Dell. I've just read too many reviews praising the phone and the pricepoint is too tempting to pass up.
I would like to use SmartTalk for this phone if possible. I really hope it works out.
I also really wanted a Droid MAXX for its' incredible battery life, but $206 for a Moto X, yeah, that will work. :good:
just saw it on macmall also for $210
http://www.macmall.com/p/ATAndT-Cellular-Telephony/product~dpno~9773708~pdp.idijdhh
Edit:
well i just googled the part number and saw it on ecost for $210
http://www.ecost.tc/p/product~dpno~9773708~pdp.idijdhh
What's going on here guys lol?
Good marketing trick to swamp the market... I'm more than convinced.
methodz said:
just saw it on macmall also for $210
http://www.macmall.com/p/ATAndT-Cellular-Telephony/product~dpno~9773708~pdp.idijdhh
Edit:
well i just googled the part number and saw it on ecost for $210
http://www.ecost.tc/p/product~dpno~9773708~pdp.idijdhh
What's going on here guys lol?
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https://www.shi.com/Products/ProductDetail.aspx?SHISystemID=ShiCommodity&ProductIdentity=27547727
$91.45?
It seems odd that there are duplicate listings for the Black and White Moto Xs on Dell. The only difference is the model number, apparently. Something seems wrong. That being said, Dell is pretty good as far as returns go, and I feel like you'd be stupid not to try for a $200 phone here. I'm expecting either a cancellation email or just some weird, $200 accessory to show up at my doorstep in 10 days.
For $200 I bit the bullet and willing to put up with lack of updates and such... this being ATT phone...
Sent from my LT30at using Tapatalk
I bought one, interested to see what the deal is. Be prepared to be disappointed
sc4fpse said:
https://www.shi.com/Products/ProductDetail.aspx?SHISystemID=ShiCommodity&ProductIdentity=27547727
$91.45?
It seems odd that there are duplicate listings for the Black and White Moto Xs on Dell. The only difference is the model number, apparently. Something seems wrong. That being said, Dell is pretty good as far as returns go, and I feel like you'd be stupid not to try for a $200 phone here. I'm expecting either a cancellation email or just some weird, $200 accessory to show up at my doorstep in 10 days.
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Yea, I'm thinking the same thing. On my confirmation email Dell said that they are not responsible for pricing errors, so a cancellation email is very possible especially if large volume of orders are placed. They've already charged my card, and the worst thing that can happen is they refund the $. Besides for $200, why not?
Maybe its supposed to be the Moto G.
No cheap deals on dell.ca...
Any know the return policy for the Moto X. The website is not clear, it talks about having 14 days to change your design if you don't like it but no mention if you can get a complete refund. I want to buy this as a gift but need the option to return it if is not liked. Anyone ever receive a refund?
Thanks
"For Moto X devices designed with Moto Maker: Let’s say you do all of your designing, get your Moto X, and then decide you have a different favorite color. You can re-design once if you return the first one within 14 days of buying (30 days in California), no questions asked."
I read that as 14 days from purchase date (not delivery date). The website is silent as to the developer edition but I was told in a chat session the developer edition is 14 days from delivery.
I'd post a link but because of the rules, it won't let me. But if you google motorola return policy --- what I posted will come up.
EDIT: I see what you mean now, that language is for design changes. May want to open a chat session to clarify. They will send you a transcript after the session so you will the answer in writing as well.
You can get a full refund for a MotoMaker X. It is 14 days from the day FedEx delivers it to you, just like an exchange. You can open the factory sealed box and they will still accept it for a refund.
You may have to defend yourself if you get one of "those" reps...
8_8 said:
You can get a full refund for a MotoMaker X. It is 14 days from the day FedEx delivers it to you, just like an exchange. You can open the factory sealed box and they will still accept it for a refund.
You may have to defend yourself if you get one of "those" reps...
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I couldn't find that anywhere in their refund policy, has anyone here ever gotten a refund? I'm going to try to chat them up when it's not so busy.
I am not sure if they spell it out explicitly in their policy but they will take it back based on my experience at least. Sorry I was not so clear -- yes, I did get a refund on mine. I got a not so pleasant foreign sounding lady rep who called me on Thanksgiving 8PM asking me why I wanted to return my X for a refund and questioning me. She was a MotoMaker manager and wanted to confirm the refund after I had called them. The next day I got an email from a Motorola rep confirming the refund:
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
Subject
Motorola Mobility
Discussion Thread
Via Email (Ashley) 11/29/2013 01:10 PM
Hi,
Your refund is processing. You should see it back in your account within 7-10 business days.
Thanks,
Ashley
[---001---]
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If you look in the Cyber Monday thread, you'll see a LOT of people returned their Moto Xs for refunds as well. I definitely understand where you are coming from in looking for it officially spelled out from Moto so you can feel safe about it, so I guess your best bet is going to be to contact Moto via chat/email (even though their phone support is much more accurate) so you can get it in writing and save it.
They take it back... Even with an unlock code generated. They also email you a prepaid overnight shipping label too. Its pretty awesome. I've not gotten my refund yet but I only returned it on Friday.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Jayrod1980 said:
They take it back... Even with an unlock code generated. They also email you a prepaid overnight shipping label too. Its pretty awesome. I've not gotten my refund yet but I only returned it on Friday.
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Is it OK to get a full refund if I already open it? What number did you contact for returning? Thank you!
Any experience here with refund after the 14 days?
situation is I'm on my 2nd Moto X, both a had software issues. I'm sure Ill be able to refund it no problem based on my circumstances but just want some feedback. It sucks I really liked this phone.
also anyone recommend a good I can replace this with?
-should cost around 400$ w/ tax
-has to be new and from a legit retailer (not ebay or amazon 3rd party sellers)
-not a nexus 5, I here lot's of those are having some weird microphone volume issue.
-no HUMGO phones lol, something close to the moto size
open to ALL suggestions! thanks!
I made a stupid decision to go with motomaker 32 gig full price instead of the dev edition. My fwd facing camera looks like the gromet or o-ring around the camera is coming off and sliding down partially obscuring the camera. Does anyone know if Moto has allowed people to swap from motomaker full price to dev edition since the cost is the same? Going to call later today when I can get on the phone and see if they'll allow it...
ballisticn8 said:
I made a stupid decision to go with motomaker 32 gig full price instead of the dev edition. My fwd facing camera looks like the gromet or o-ring around the camera is coming off and sliding down partially obscuring the camera. Does anyone know if Moto has allowed people to swap from motomaker full price to dev edition since the cost is the same? Going to call later today when I can get on the phone and see if they'll allow it...
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Assuming you didn't use any coupons or extra discounts, you could just return the moto maker one and place a new order for the dev edition, since that's usually how they treat "exchanges" anyway. If you had a coupon or discount that isn't available now, they can offer an advance exchange (where they charge you for the new device then refund it when they receive the old one) but I think that only works for straight moto maker exchanges.
Pissed, haven't even received my 32GB, black leather, red trim phone yet, and I can get it $50 cheaper now. My wife has an upgrade available too, can I buy a new one and return the phone to Verizon w/in 14 days?
toddbecker said:
Pissed, haven't even received my 32GB, black leather, red trim phone yet, and I can get it $50 cheaper now. My wife has an upgrade available too, can I buy a new one and return the phone to Verizon w/in 14 days?
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Why not try asking Motorola for a credit. For the inconvenience of still waiting for your phone and since they've discounted the price. Pick up a turbo charger and a case or something.
qwerty12601 said:
Why not try asking Motorola for a credit. For the inconvenience of still waiting for your phone and since they've discounted the price. Pick up a turbo charger and a case or something.
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Working on that now, though I really only want to get the $50 discount. Only headache is related to the upgrades. The Moto maker process did take my upgrade, so I spoke to Verizion, aside from having to play some upgrade ping pong with the upgrade on my wife's line, there shouldn't be a problem placing a second order and getting the upgrade back when Motorola cancels my first order. If I didn't have another upgrade available, this would be a much bigger deal.
I only placed the original order on 10/8, which is one reason why I am miffed about the discount. I realize that Moto can't always just apply sale pricing to previous purchases. I'm actually pleasantly surprised that they are willing to take the phone back w/ no penalty (15 day buyers remorse program, includes return shipping via FedEx). The upgrade ping pong is a minor annoyance and worth the $50 to me. It would certainly be nice if they could just cancel the first order... on hold regarding that right now. Cancelling the order wasn't possible.
Overall, both Moto and Verizon customer support were very helpful, and I'll be able to get my discounted 32GB, black leather, red trim Moto X 3 days later than the original.
Hi everyone,
I ordered my 2014 Moto X just like everyone else on 9/16 and the next day I realized I made a mistake and wanted to change from AT&T to Pure version if I could. They said I will have to chat later, and I talked to them everyday till 9/26 when they said they cancelled the order and I will get a refund to order another one since that is the only way to do it at Motorola.
After a couple days, I got the phone even though Motorola site shows it as not shipped, Motorola chat told me it was cancelled and I should not have gotten the phone and I will get refund in a week.
I shipped the phone back, they got it on 10/07 and since then I have talked to them every single day about the phone and they still haven't refunded me or helped me in any other way.
I did find a couple of people helpful but it's not helping. It's been way over a month and I'm out a lot of money and I don't have a phone either. Does anyone have any hookups or contacts at Motorola who can help me out maybe? A number other than generic 1-800 number that would have a better answer than 24-48 hours or 7-10 business days?
Any help will be appreciated.
Thanks in advance.
Try this number between 8 am and 5 pm CST. White glove level 2 support.
800.734.5870
Hope that gets you someone you need.
Just got my Moto X. Not really liking the back of it. How long do I have to exchange it without any problems?
falcon26 said:
Just got my Moto X. Not really liking the back of it. How long do I have to exchange it without any problems?
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14 days
Just got done with an online chat. They said they no longer offer the buyers remorse at 14 days? That I have to return the phone and order a new one if I want to change my back. Has this happened to anyone else? Should I call instead of the online chat? Before when I did this I got a pin number ordered the new phone and then got it, then I sent back the old one.
So I called this morning. And sure enough the person on the phone said she has no idea why online chat would say no more buyers remorse. They still have it. So I got that and my pin to exchange the phone. One thing I did notice was when I called I got someone from the USA. And with the online chat I'm sure it was outside the USA, since they were misspelling half the words and sentences. Maybe they are not as well informed as their U.S. counter parts......