[Q] Exchange Emails not pushing through instantly? - Nexus 6 Q&A, Help & Troubleshooting

Hi all!
I've had my N6 for about 2 weeks, and crack-flashed 4-5 roms. I've tried 5.0.1 and 5.0.2 roms, stock and aosp, still same issue. I go through my initial setup, punch in gmail info, exchange info, and everything is fine and dandy. Only problem i have is that exchange email is set to push, but im not receiving notifications, nor is it appearing in the email app. i have to manually go in and refresh. I've looked at all the settings, made sure it was push, notifications is enabled, etc. Is anyone else out there having this issue? I've had no exchange problems with my G3. Thanks!

Anyone at all have this same issue? I can't possibly be the only one. This is a deal breaker for me if the phone can't keep up with emails...

iixiom said:
Anyone at all have this same issue? I can't possibly be the only one. This is a deal breaker for me if the phone can't keep up with emails...
Click to expand...
Click to collapse
No issues with myself and coworker on Exchange 2010 sp3, or my wife with Exchange 2003. If your coworkers aren't having problems, then perhaps try another temp user account to test, if your work will accommodate.
It can't be the phone hardware. It is stock lollipop.
---------- Post added at 03:35 PM ---------- Previous post was at 03:30 PM ----------
I'd add that my response is predicated on the assumption that you are clean wiping when you tried all of your ROMs.

crowbarman said:
No issues with myself and coworker on Exchange 2010 sp3, or my wife with Exchange 2003. If your coworkers aren't having problems, then perhaps try another temp user account to test, if your work will accommodate.
It can't be the phone hardware. It is stock lollipop.
---------- Post added at 03:35 PM ---------- Previous post was at 03:30 PM ----------
I'd add that my response is predicated on the assumption that you are clean wiping when you tried all of your ROMs.
Click to expand...
Click to collapse
I just updated my G3 to lollipop and running tests (sending myself emails) and not getting notifications on it either. I'm the netadmin at where i work, so i'm able to go in and remove any phones/accounts as necessary. Cleared all applicable phones from my email account, still having the same issue. Yes, cleared data/dalvik/cache when wiping. all installed roms ran as new. So i'm having the issue in Lollipop. Any thoughts?

What version and patch level is your Exchange Server? . You tried another user (non admin) on your phone, correct?
If you'd like, I will PM you an account to test in my environment, so we can rule out something related to your Exchange environment.

I just activated my nexus 6 and am having the same problem . I can send emails, and I can recieve emails from someone inside of my corporate domain but I cannot receive emails from outside of the domain.

kmdavisjr said:
I just activated my nexus 6 and am having the same problem . I can send emails, and I can recieve emails from someone inside of my corporate domain but I cannot receive emails from outside of the domain.
Click to expand...
Click to collapse
That's a different issue than described in this thread.

crowbarman said:
That's a different issue than described in this thread.
Click to expand...
Click to collapse
Thanks. Yes, it is. The OP can get synchs but must manually refresh. I get synchs, but only emails from inside of my domain reach me. I thought that it might be worth posting because the problem described seemed to be the closest to the problem that I am having. Whatever is causing the problem is puzzling as I can send with no problems at all

kmdavisjr said:
Thanks. Yes, it is. The OP can get synchs but must manually refresh. I get synchs, but only emails from inside of my domain reach me. I thought that it might be worth posting because the problem described seemed to be the closest to the problem that I am having. Whatever is causing the problem is puzzling as I can send with no problems at all
Click to expand...
Click to collapse
Do you have the same issue when utilizing Outlook Web Access? Unable to receive external emails? If so then it is an server side issue. I find it highly unlikely that you can receive emails from external users when in the office or via Web access, but only internal user emails show up via ActiveSync.

Related

Gmail IMAP fix

Hey all.
So i know that the relationship between Gmail's IMAP feature and WM6 is known to be very bad. I'm having the same problems. Only message headers appear on some emails, with absolutely no body- at all!
I was just wondering if anyone knows of a fix for this problem. I have used the search feature on this forum as well as Google itself and haven't found much of anything.
I've heard of things such as mobi mail (something like that), but im not really sure how it works. Apparently it fixes the IMAP issues with Gmail, but does it require viewing your email by first opening another program? I really like to just go to the messages center of my phone and select the email and go directly to the email. Also, if i were to use this, would the number of new emails show up on the HTC home plugin that i have install on my Tilt?
I know there are alot of questions here, but this is a very frustrating issue, that i'm sure a lot of people have. Thanks so much for all your help! I want to be able to use my Tilt to its best potential!!!
As far as i know there's still no fix for it. I don't understand why google hasn't already fixed this problem.
benchMarc said:
As far as i know there's still no fix for it. I don't understand why google hasn't already fixed this problem.
Click to expand...
Click to collapse
Android?
I know this isn't really a solution to this exact issue, but I have found the latest Beta of FlexMail 4.0 to have EXCELLENT Gmail IMAP support. You might want to give it a try. The latest Beta has also been much more stable on my device than previous versions of the software were.
I have no problem accessing gMail on my Tilt. whats your issue exactly? Do you have the settings properly configured? -- i;m leaning towards no.
I just use opera mini to access my gmail accont directly.
acardinale said:
I have no problem accessing gMail on my Tilt. whats your issue exactly? Do you have the settings properly configured? -- i;m leaning towards no.
Click to expand...
Click to collapse
Hmmm, perhaps rather than replying with this rather unhelpful post you could share your settings.
I too experienced the issue mentioned above. About 50% of my email messages were blank. No problem with Flexmail though. Now perhaps in the last few weeks Google has upgraded their server and the problem doesn't exist, but at the time I reviewed their forums there were SEVERAL others with the same problem and Google's response was that IMAP for WM was not yet officially supported.
acardinale said:
I have no problem accessing gMail on my Tilt. whats your issue exactly? Do you have the settings properly configured? -- i;m leaning towards no.
Click to expand...
Click to collapse
Are you using IMAP or POP3, because there a only problems with IMAP. So be sure that you are using IMAP and give then an overview of the configurations you did. If you've got the solution, my gratitude will be great. Thx
ok, using pop3 is just a pain. It doesn't sync with your computer, so you have to read messages twice.... blah blah. That doesnt even seem like it should be an option. Gmail just needs to get their crap together and get IMAP working. there are many other email providers that have excellent support. I have thought about switching, but (other than the IMAP problem) i love gmail!
But, no one has addressed my questions about these other programs. Flexmail and mobimail included. I'm not too sure what these applications are. Could some one explain what they do/ how they work?
Also, will the email notification on the HTC home plugin still function if i do decide to use one of these third party programs?
Google's official statement about IMAP on WM6 (in their gmail help section):
Please note that emails downloaded in HTML format may not be displayed in your Windows Mobile client. We're currently aware of this issue and working on a fix.
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well you wouldn't think that it would take MONTHS to fix this problem. especially considering that other ISP's have their IMAP working flawlessly, not to mention the time and effort that gmail has put into iPhone compatibility. How many more Windows Mobile based phones are out there than iPhones????? Yeah.
dmb129 said:
well you wouldn't think that it would take MONTHS to fix this problem.
Click to expand...
Click to collapse
1 word... Android
especially considering that other ISP's have their IMAP working flawlessly, not to mention the time and effort that gmail has put into iPhone compatibility.
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Click to collapse
Google is your ISP? Why does everyone expect the world for free??? its GMAIL, its free... its a recognized problem and its being worked on...
How many more Windows Mobile based phones are out there than iPhones????? Yeah.
Click to expand...
Click to collapse
its a business, they are out to make money and the iphone was a hit, of course google would bend over backwards.. Dont hate the player, hate the game...
Believe it or not the people who own pda style phones are the minority of cell phone owners.
wow... way to be a complete ass. what forum are you on again, and how does this help my question?
google have fixed this problem see other thread
http://forum.xda-developers.com/showthread.php?t=362430&highlight=Imap
FINALLY!!!!!!!!! Thanks guys.

Unrevoked team: Issue Tracker

Its down. Dont post things that are wrong with out stuff here, it's not the point of this thread.
hey ozzeh i tried your rom and it will not boot up for me. it just stays at the htc screen i waited ten minuets and nothing at all any ideas ?
with capten jarger rom it freezes on me and the facebook sync is broke
B-dub25 said:
hey ozzeh i tried your rom and it will not boot up for me. it just stays at the htc screen i waited ten minuets and nothing at all any ideas ?
with capten jarger rom it freezes on me and the facebook sync is broke
Click to expand...
Click to collapse
Do you honestly think this is the place to ask that?
Yea I did ,sorry mods can delete that post it said post bugs and issues. I thought it might be a issue or bug ,sorry about that
B-dub25 said:
Yea I did ,sorry mods can delete that post it said post bugs and issues. I thought it might be a issue or bug ,sorry about that
Click to expand...
Click to collapse
Actually, if you reread the OP, it instructs you to follow the provided link, register, and post your issue or bug there.
You are correct I'm sorry ozzeh long long day at work I'm half a sleep .( won't happen again)
I registered an account, but didn't receive an register email and I am unable to login. I performed a password reset, and that sent me an email that I had an account, but I still cannot login with the new password. Is there something going on?
Alpha Maven said:
I registered an account, but didn't receive an register email and I am unable to login. I performed a password reset, and that sent me an email that I had an account, but I still cannot login with the new password. Is there something going on?
Click to expand...
Click to collapse
Josh probably screwed up exim, I'll manually authorize all pending accounts.
Alpha Maven said:
I registered an account, but didn't receive an register email and I am unable to login. I performed a password reset, and that sent me an email that I had an account, but I still cannot login with the new password. Is there something going on?
Click to expand...
Click to collapse
I have the same problem. Can you check for an account 'loryndm'. I love your ROM and would like to assist in testing.
Email authentication has been changed to automatic, hopefully this will cut down any more issues
Ok Again Awesome job Unrevoked team!~
I have noticed in the Recovery menu's that some glitches are present not allowing the ability to go back...
The ++++++BACK++++++ doesn't show up sometimes.
I have fiddled with it and of course get it to work by clicking the power button a few times or even holding it in...
Just wanted to put this outthere
Unrevoked 3 Rooting Issues with my Droid Incredible.
I know it says to not post problems here but I am in desperate need of a solution...please help.
The company I work for uses Microsoft Exchange Server for our Email Service and before I rooted my Droid Incredible I was able to use the Exchange Activesync service on my phone to sync with my work's email without a problem.
Now that I rooted my phone I receive an error telling me I am unable to connect to the exchange server. I have already attempted to use "K-9 Email Client" and "Lockpicker" to see if I could connect. No luck... I believe the issue is with a missing certificate but I am not sure. I have already contacted my IT Department at my work which ended up being useless cause they are unaware of how to locate the certificate for our email service.
Anyways if anyone could shed some light on this please do...Thank you!
Also Facebook does not sync contacts, the live feed works fine.
I don't really mind this cause I'm using "FB Sync" to get my friends pictures but I do miss having all of Facebook contacts shown in my Contacts List.
Phone: HTC Incredible
Rom: ClockworkMod 2.5.0.1
Kernel: 2.6.29-Hydra-ocuv-ov-n-v07
[email protected] #16

[Q] IMAP Email not downloading

Hello, I do hope this is in the right place, if not apologies for that, please move it to the appropriate place.
I just received my Note yesterday, and one of the first things I did was to set up my emails. Gmail on email seems to work fine, however I have 2 emails from Godaddy for business. The 2 Godaddy emails load up the folders, however emails do not load. I am able to send emails, but not receive! (all set up as IMAP)
Currently I have set up K9 mail, and this is pretty good, but I would like to get all my mail together in the stock mail app.
I would appreciate if someone has seen this, I couldn't anyone matching my situation.
mofazal said:
Hello, I do hope this is in the right place, if not apologies for that, please move it to the appropriate place.
I just received my Note yesterday, and one of the first things I did was to set up my emails. Gmail on email seems to work fine, however I have 2 emails from Godaddy for business. The 2 Godaddy emails load up the folders, however emails do not load. I am able to send emails, but not receive! (all set up as IMAP)
Currently I have set up K9 mail, and this is pretty good, but I would like to get all my mail together in the stock mail app.
I would appreciate if someone has seen this, I couldn't anyone matching my situation.
Click to expand...
Click to collapse
Which service provider are you using? I know AT&T requires and Enterprise Data Package to access corporate email and such. Have you tried syncing while on WiFi to see if is is service related??
Hi, Im actually in the UK, using T-mobile, We purchased our private domains from Godaddy. I used the emails on the same network using HTC Desire HD, and I had no problems. As far as I can tell it seems like a software issue? or maybe Godaddy is incompatible with Samsung galaxy devices?
I did try using Wifi mode only, but no difference. Thanks for your reply
Hi just wondering I'm facing the same issue that some corporate exchange emails are having?
Sent from my GT-N7000 using Tapatalk
I'm just wondering if it's possible for someone to provide me the email app apk? I to perhaps reinstall,
I spoke to godaddy customer services but they were unable to help, suggesting it could be my phone, or samsung servers.
Please help
Exact Same Problem
I have exact same issue. Bought a samsung galaxy note and everything else seems fine, except for my godaddy accounts .
Any solution on your side?
I've tried setting up forwarding for my godaddy email acc to my gmail account, but I faced another problem which is whenever I sent out email from my samsung note, it seems to end up having duplicate emails in my sent folder. Only happens for godaddy account
This is driving me crazy
Hey I guess Im glad its not just my phone, I got no responses here. Godaddy werent much help either. So I did some digging and it seems like an issue with godaddy imap emails with samsung servers. Pop3 works but seriously outdated!
Apparently people using Galaxy s2 are facing the same issue. Which suggests a samsung side issue? Who knows
Im using K9 for the time being, which isn't too bad but would be nice to use stock app.
Keep me posted if u do come to a solution.
Sent from my GT-N7000
Well I guess either I need to spend money changing company hosting my email or live with it for the time being (sucks as I have signed up for 10 years!) .
Will surely update you once there's a solution.
So, this morning, i just opened the stock email, and it started to download my godaddy email messages! Looks like someone decided to look into this issue and fixed it!
Anyway give it a try, good luck! :thumbup:
Sent from my GT-N7000 using Tapatalk
Thanks! Tried it and it worked!
Happy New Year!
Im still having this issue but with outlook live accounts.
i wonder if what godaddy have done can be repeated by microsoft!
Godday imap doesn't work with stock email app
Same problem here:
I can see all my go daddy email folders but no messages ever load.
I have tried every setting and configuration possible but no dice.
Is anyone else still having this issue?
Mine seems to working ok,I hope this issue hasn't resurfaced.
Are you using the latest firmware? You may just need to update
I have 2.3.6
I hope its fixed in a future update.

[Q] Hotmail issue with Salsa (deleting from server against my wish?)

When I look at my Salsa's Hotmail inbox, I regularly notice emails there which are not reaching my inbox on PCs, tablet or laptop. The Salsa seems to be deleting the emails from the server despite that option being unticked in the Salsa's Hotmail settings.
My settings on the Salsa are:
POP
pop.live.com
SSL
995
Login required: yes (I've tried yes & no)
smtp.live.com
TLS
587
Ask before deleting: On (I've tried On & Off, though I know this relates to manually deleting emails)
Refresh on open: No (Again, tried yes & no)
Auto download message: Off (tried both)
Delete mail on server: Off
I've tried deleting the account on the phone and setting it up again, but with no success in sorting the problem. Oddly, it seems that the same emails senders disappear, ebay for example. Since I got the phone, no ebay emails have made it to any of my computers. I can't promise to be 100% accurate that it's a set list of senders always being deleted but I'm certain about ebay and fairly sure about the rest.
Note also that the emails are not available in Hotmails on a web browser, even if I try their recovery setting.
Any helpful suggestions (other than "Stop accessing Hotmail through your Salsa"!:laugh: )?
Droideka77 said:
When I look at my Salsa's Hotmail inbox, I regularly notice emails there which are not reaching my inbox on PCs, tablet or laptop. The Salsa seems to be deleting the emails from the server despite that option being unticked in the Salsa's Hotmail settings.
My settings on the Salsa are:
POP
pop.live.com
SSL
995
Login required: yes (I've tried yes & no)
smtp.live.com
TLS
587
Ask before deleting: On (I've tried On & Off, though I know this relates to manually deleting emails)
Refresh on open: No (Again, tried yes & no)
Auto download message: Off (tried both)
Delete mail on server: Off
I've tried deleting the account on the phone and setting it up again, but with no success in sorting the problem. Oddly, it seems that the same emails senders disappear, eBay for example. Since I got the phone, no eBay emails have made it to any of my computers. I can't promise to be 100% accurate that it's a set list of senders always being deleted but I'm certain about eBay and fairly sure about the rest.
Note also that the emails are not available in Hotmail on a web browser, even if I try their recovery setting.
Any helpful suggestions (other than "Stop accessing Hotmail through your Salsa"!:laugh: )?
Click to expand...
Click to collapse
i only use the email app and nothing else for gmail and Hotmail and i find its fine. using another external app is pointless really. i found just setting Hotmail as pop mail and using my normal login. as for emails deleting that's new to me....Ive never had that issue. which rom are you using by the way?
BigBearEvo said:
i only use the email app and nothing else for gmail and Hotmail and i find its fine. using another external app is pointless really. i found just setting Hotmail as pop mail and using my normal login. as for emails deleting that's new to me....Ive never had that issue. which rom are you using by the way?
Click to expand...
Click to collapse
Sorry, should have said I'm still using your Big Bear X v11.
And I'm just using the standard "Mail" app for Hotmail & another account, and the GMail app for GMail. It's only Hotmail I'm having trouble with.
I should also add that sometimes the emails even disappear from the phone after being there moments before! What alerted me to the issue was seeing a competition in an email and deciding to enter via PC. So I went into Outlook but the email wasn't in Hotmail there. I went straight back to the phone and the email was now missing. It's as though there is some screwed up sync happening behind closed doors but I definitely have "Sync deleted items from server" disabled as well, so even that doesn't make sense.
If you have no suggestions for now, I'll delete the account from my phone again for a few days and see if the problem goes away - I'll know because ebay emails should start appearing on my other devices every day or so.
I'll wait till you reply again before doing that just in case you have any other suggestions.
Thanks.
Droideka77 said:
Sorry, should have said I'm still using your Big Bear X v11.
And I'm just using the standard "Mail" app for Hotmail & another account, and the G Mail app for G Mail. It's only Hotmail I'm having trouble with.
I should also add that sometimes the emails even disappear from the phone after being there moments before! What alerted me to the issue was seeing a competition in an email and deciding to enter via PC. So I went into Outlook but the email wasn't in Hotmail there. I went straight back to the phone and the email was now missing. It's as though there is some screwed up sync happening behind closed doors but I definitely have "Sync deleted items from server" disabled as well, so even that doesn't make sense.
If you have no suggestions for now, I'll delete the account from my phone again for a few days and see if the problem goes away - I'll know because eBay emails should start appearing on my other devices every day or so.
I'll wait till you reply again before doing that just in case you have any other suggestions.
Thanks.
Click to expand...
Click to collapse
on thew standard email app my settings for Hotmail are as follows
email addy and username are the email address in my case Hotmail.co.uk
pop server is pop3.live.com
security ssl
server 995
next settings are username ie email inc Hotmail.co.uk
password for account
smtp smtp.live.com
security tls
server 587
this enables the account active
receive settings
max size
update 5 mins
download 3 days
auto download active
folder sync inbox
didn't select deleted items from server
all other options not selected
im running v11 as-well
BigBearEvo said:
on thew standard email app my settings for Hotmail are as follows
...
Click to expand...
Click to collapse
OK, I'm going to copy your settings and see if that makes any difference.
Previously, I had as above but:
size 50kb (the default setting)
Auto download off (but only after trying on)
I don't see why the message size would affect the server unless for some reason it would delete from the server if the message was above the 50kb I had set on the phone, but surely not?
I'll let you know how that goes.
This morning's results:
Emails received on all devices - 6 different senders
Emails only received on Salsa - 4 different senders
So almost half my Hotmail emails aren't reaching my other devices
Next step, I guess, is to remove the Hotmail account from the phone and see if emails from the missing senders start appearing again...
Droideka77 said:
This morning's results:
Emails received on all devices - 6 different senders
Emails only received on Salsa - 4 different senders
So almost half my Hotmail emails aren't reaching my other devices
Next step, I guess, is to remove the Hotmail account from the phone and see if emails from the missing senders start appearing again...
Click to expand...
Click to collapse
this is odd, i don't usually use Hotmail via the phone anyway, i have it there to check my daughters Facebook etc as the notifications come through there, so its not really bothered me to much on what mails come through, but since you have mentioned this i have noticed only a small amount have come through as i went onto Hotmail via the website and found loads more lol, so i do wonder if its Hotmail itself that restricts it and not the email app.
BigBearEvo said:
this is odd, i don't usually use Hotmail via the phone anyway, i have it there to check my daughters Facebook etc as the notifications come through there, so its not really bothered me to much on what mails come through, but since you have mentioned this i have noticed only a small amount have come through as i went onto Hotmail via the website and found loads more lol, so i do wonder if its Hotmail itself that restricts it and not the email app.
Click to expand...
Click to collapse
That's really odd! At least it looks like it's not just me then, even if that's not a solution. I just wanted access to my Hotmail when I'm away from home to keep tabs on things or for online offers I may want to take advantage of, that sort of thing. I wouldn't mind so much if it was the other way round, i.e. that the phone was failing to receive some emails and they were all on the PCs but it's the PC I'm going to archiving them on and I don't want to be needing to forward emails and all the hassle and confusion that causes (as in the sender then being me, and the time stamp being wrong etc.) Even if there's the equivalent of a PST file that can be copied from an Android device to a PC with Outlook (is there?), it's still far from ideal.
I'm still totally mystified why the phone is getting all my Hotmails whilst my PCs, laptop and Nexus 7 (unrooted btw) and the Hotmail site itself are missing them! I can't speak for the N7, as I got that more recently than the phone, but the PCs and laptop all used to get everything (as far as I can be sure) before I got the Salsa - they all were in sync with the Hotmail website's emails.
The only possibility I can currently see is that somehow the Salsa is (selectively) deleting emails from the server, but even then that would require it always to be the first to download them. I suppose that's possible because whilst I usually have one PC on 24/7 I only run Outlook as and when I want to check emails. Hmmm, there's an idea! If I leave Outlook running constantly for a few days (seeing as I get far fewer Hotmails at the weekend) I wonder if it will download from the affected senders before the phone allegedly deletes them? Again, not a solution but possibly a way of confirming whether it really is the phone deleting them.
This is my guess at this problem
1. Have seen what POP does to your account ?, it downloads an email from the server and delete it on the server. That's the reason you cant see them on other devices N7 or your Outlook enabled computer.
2. With IMAP settings, similar to our Gmail app, you can access all you emails from the server even if you delete them from it. Regardless.
A link- http://www1.umn.edu/adcs/guides/email/imapvspop.html
Still not working!
8 emails reached all devices but a further 7 only reached the Salsa. Outlook remained running the entire time.
Times and whether they reached the other devices:
02:28 No
03:24 No
05:02
06:04
06:06
06:11
07:19
07:42
09:04
10:00 No
10:15 No
11:15
12:34 No
12:35 No
12:49 No
Interesting that most (not quite all) "lost" emails were in an uninterrupted time period. Whether that's relevant I don't know after only one day. I'll make a similar list on Monday (rarely get anything on a Sunday).
karanparikh said:
This is my guess at this problem
1. Have seen what POP does to your account ?, it downloads an email from the server and delete it on the server. That's the reason you cant see them on other devices N7 or your Outlook enabled computer.
2. With IMAP settings, similar to our Gmail app, you can access all you emails from the server even if you delete them from it. Regardless.
A link- http://www1.umn.edu/adcs/guides/email/imapvspop.html
Click to expand...
Click to collapse
I see a problem with IMAP settings (unless I'm misinterpreting them) in that deleting an email on the phone would delete it on the server, leaving it unavailable to other devices. I need to be able to access the emails at different times on different devices and be able to delete some emails from the phone without losing them from Outlook.
An example: An email arrives from Paypal to say a payment has gone through. I see that on my phone but don't need to keep it on the phone, so I delete it. But, I do want to save it in a folder in Outlook when I have the chance to get to my PC. If I start Outlook, isn't that email going to be unavailable to download and therefore save?
Incidentally, I tried to follow instructions on setting up a Hotmail address with IMAP (using a secondary account I have) but I get failed authentication messages. Looks like somebody may have had the same issue in the final comments here.
Hotmail, doesn't offer IMAP protocol on Android !!, they use something called an Exchange ActiveSync
Moreover, they have released their version of an application which you can download on the Playstore, I suggest have a test of the application and see if the emails are appearing there.
Droideka77 said:
I see a problem with IMAP settings (unless I'm misinterpreting them) in that deleting an email on the phone would delete it on the server, leaving it unavailable to other devices. I need to be able to access the emails at different times on different devices and be able to delete some emails from the phone without losing them from Outlook.
An example: An email arrives from Paypal to say a payment has gone through. I see that on my phone but don't need to keep it on the phone, so I delete it. But, I do want to save it in a folder in Outlook when I have the chance to get to my PC. If I start Outlook, isn't that email going to be unavailable to download and therefore save?
Incidentally, I tried to follow instructions on setting up a Hotmail address with IMAP (using a secondary account I have) but I get failed authentication messages. Looks like somebody may have had the same issue in the final comments here.
Click to expand...
Click to collapse
Hello,
You just described POP which you are currently using in your Salsa that is, "deleting an email on the phone would delete it on the server, leaving it unavailable to other devices.". That is what POP does. It deletes the email from the server if you delete it from the phone.
No once you delete the Ebay email from your phone it will not be available on the desktop or your N7, thats POP for you.
IMAP on the other hand deletes it from the phone and goes into, IMAP trash in our Gmail account on desktop. So you can view them on any devices running normal/IMAP Gmail. An image for your reference has been attached.
Sorry for being hasty, but XDA doesnt allow post within 2 minutes of each other.
I'll give the app a shot. You wouldn't think it would be so difficult just to access some emails. It's not even that likely I'd want to reply to emails from the phone very often, if at all, I just want to be able to read them when I'm not at the PC and know they'll still be on the PC when I go there.
karanparikh said:
Hello,
You just described POP which you are currently using in your Salsa that is, "deleting an email on the phone would delete it on the server, leaving it unavailable to other devices.". That is what POP does. It deletes the email from the server if you delete it from the phone.
No once you delete the Ebay email from your phone it will not be available on the desktop or your N7, thats POP for you.
IMAP on the other hand deletes it from the phone and goes into, IMAP trash in our Gmail account on desktop. So you can view them on any devices running normal/IMAP Gmail. An image for your reference has been attached.
Sorry for being hasty, but XDA doesnt allow post within 2 minutes of each other.
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Ok, so the relevant thing is delete versus permanently delete!
I think the confusion I'm feeling is that my non-hotmail accounts in Outlook are all using POP but with the option to leave emails on the server.
Ya sure will do, this problem was precisely the reason the university I went to, shifted from Hotmail/Outlook to Gmail/Outlook. many of the lecturers didn't know the next day where the older mails went !! :laugh:
I just created a draft mail on my Salsa running on the Hotmail account and the same draft mail would not appear on my desktop Hotmail and vice-verse
Attached image is my University account where IMAP is enabled on my Salsa through the normal Mail app, not the Gmail one.
OK, Here [2nd attached] is my Thunderbird settings for IMAP, it clearly shows what do you want to do with the deleted items :highfive::highfive:
I've now installed the hotmail app and I'll allow both it and the standard email app to handle Hotmail for a couple of days or so, just to make sure they are in sync with each other. If they are, I'll delete Hotmail from the email app and see if I then retain all emails in Outlook or if the problem continues.
I actually got several Hotmails today so I was able to catalogue the success (or otherwise of the Hotmail app when still accessing Hotmail through the default email app too). Times of all Hotmails received, and whether Outlook or my Nexus & also received them:
("x" means in Hotmail app. "no" means not in Outlook, Hotmail.com or Nexus 7)
00:27 no
00:40 no
02:35 x
02:40 x
05:17 no
06:04 x
07:02 no
08:04 x
08:20 no
09:17 no
09:35 x
10:07 x
10:19 x
10:33 x
11:44 x
13:43 x
So in summary, both the email app and Hotmail app receive all the Hotmails whilst the same emails are missing from both Outlook and the N7. Not really the result I would have hoped for as it would appear that removing Hotmail from the email app and just using the Hotmail app would still end up with me losing emails in Outlook & N7. (I wanted to see an "x" next to all times above).
The next step (after forwarding any "Salsa-only" Hotmails of importance to my other devices*) will be to delete Hotmail from the email app and see how that affects things. It may be that I still have the same issue if the Hotmail app still gets emails which are missing elsewhere and I have to re-think how to get Hotmail on my Salsa without losing emails on other devices.
*Sending from Hotmail on the Salsa to the same Hotmail address, it still doesn't reach any device including
the Salsa (though I know sometimes it can take a while doing that so maybe it will get there eventually). Sending to a non-Hotmail address works as soon as I check Outlook.
I'll update after I've received enough emails tomorrow to see what's happening.
Still no positive progress. After deleting Hotmail from the email app and continuing with the Hotmail app on the Salsa, here are the results up to lunchtime today:
10/12:
(Deleted Hotmail from Salsa's email app before any emails rec'd today)
("x" means in Hotmail app. "no" means not in Outlook, N7 or Hotmail.com)
02:52 x
02:56 x
08:53 x
09:04 x
10:08 x
10:14 x
10:42 x no
10:43 x
10:48 x no
11:23 x
12:08 x
So, as you can see, the Salsa still seems able to prevent my other devices receiving some emails and permanently deleting them from the server - remember, they are not even recoverable from the Hotmail deleted items using their recovery tool.
Droideka77 said:
Still no positive progress. After deleting Hotmail from the email app and continuing with the Hotmail app on the Salsa, here are the results up to lunchtime today:
10/12:
(Deleted Hotmail from Salsa's email app before any emails rec'd today)
("x" means in Hotmail app. "no" means not in Outlook, N7 or Hotmail.com)
02:52 x
02:56 x
08:53 x
09:04 x
10:08 x
10:14 x
10:42 x no
10:43 x
10:48 x no
11:23 x
12:08 x
So, as you can see, the Salsa still seems able to prevent my other devices receiving some emails and permanently deleting them from the server - remember, they are not even recoverable from the Hotmail deleted items using their recovery tool.
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i really don't know what to to say then....this is probably why i don't use Hotmail much anymore, gmail is taking over lol

[Q] Gmail/Exchange Issues (5.0.1)

Is anyone else having issues adding an exchange email account using the Gmail app? I flashed my phone to the stock 5.0.1 (LRX22C) version. After returning to complete stock I rooted and flashed TWRP but the issue was present before I made those changes.
Nope. Mine's running stock 5.0.1 without issue. 2 exchange accounts and 1 gmail account attached.
arcanexvi said:
Nope. Mine's running stock 5.0.1 without issue. 2 exchange accounts and 1 gmail account attached.
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Thanks. Were the accounts already setup prior to updating which didn't require you to add them back after the update?
cavalier11 said:
Thanks. Were the accounts already setup prior to updating which didn't require you to add them back after the update?
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Click to collapse
2 were. 1 was not.
arcanexvi said:
2 were. 1 was not.
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I'm not sure what the issue is but i'm tempted to downgrade just to start troubleshooting. I know we haven't made any changes to our exchange server so I'm confused as to what's causing the issue all of a sudden. Thanks for your help though. :good:
I have two exchange accounts (going to different domains) configured in gmail. I've deleted and recreated the accounts several times over the past 2 weeks. Both are configured to "push."
The only problem I've encountered is that, on occasion, the notification sound for the second exchange account is wrong. (It's configured as one tone, but for some reason that I haven't discovered yet, it might play a different tone - but only for that second account, only about half the time, and it always plays the same wrong tone.)
(Of course, there are other issues, but they usability issues and not really bugs.)
garyd9 said:
I have two exchange accounts (going to different domains) configured in gmail. I've deleted and recreated the accounts several times over the past 2 weeks. Both are configured to "push."
The only problem I've encountered is that, on occasion, the notification sound for the second exchange account is wrong. (It's configured as one tone, but for some reason that I haven't discovered yet, it might play a different tone - but only for that second account, only about half the time, and it always plays the same wrong tone.)
(Of course, there are other issues, but they usability issues and not really bugs.)
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Click to collapse
Thanks for your input. I just tried wiping data for exchange services but it still failed. I'll have to take a look at our exchange server to see if something may be blocking it all of a sudden.
I was able to add an Exchange account on the gmail app after flashing the 5.0.1 factory image. What is the issue you are facing?
pavankp said:
I was able to add an Exchange account on the gmail app after flashing the 5.0.1 factory image. What is the issue you are facing?
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The error is related to permissions connecting to the server. I think this issue i'm having is helping to recognize a potential issue with our exchange server that may have just occurred that we were not aware of. We're currently in the process of testing other devices to see if we receive the same error message. I didn't think it was our server because nothing had changed, to our knowledge anyways. Seems the timing was just ironic.. Update to 5.0.1 and exchange server issues on the same day. Have to love technology lol.
cavalier11 said:
The error is related to permissions connecting to the server. I think this issue i'm having is helping to recognize a potential issue with our exchange server that may have just occurred that we were not aware of. We're currently in the process of testing other devices to see if we receive the same error message. I didn't think it was our server because nothing had changed, to our knowledge anyways. Seems the timing was just ironic.. Update to 5.0.1 and exchange server issues on the same day. Have to love technology lol.
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Hi,
don't know if this helps, but i had this issue and turned out that even though i was using gmail and exchange services was enabled. Because i had disabled the old email app as i didn't think it was required anymore, i could no longer setup my exchange account.
My problem with my exchange account was with encryption. Before I upgraded to .1 it was fine. I'm aware that lolli is encrypted by default but when I upgrade to .1 and try to add the accounts it wants me to encrypt so the phone reboots like it's going to encrypt but then does nothing because it's already encrypted but for some reason exchange doesn't seem to teahouse this. This is using the gmail app. I reverted back to .0 and all is fine. So not sure what's going on but frustrating for sure.
McAwesome said:
My problem with my exchange account was with encryption. Before I upgraded to .1 it was fine. I'm aware that lolli is encrypted by default but when I upgrade to .1 and try to add the accounts it wants me to encrypt so the phone reboots like it's going to encrypt but then does nothing because it's already encrypted but for some reason exchange doesn't seem to teahouse this. This is using the gmail app. I reverted back to .0 and all is fine. So not sure what's going on but frustrating for sure.
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The issue was actually on my behalf. Being a flashaholic, I had maxed out the number of devices that could be connected to my exchange account. All is fine on my end now and no issues.. Well besides slow download speeds within the app store. Not sure what's causing it but running a speed test using Ookla, the speeds are accurate but upon downloading apps the speeds slow down drastically.
cavalier11 said:
The issue was actually on my behalf. Being a flashaholic, I had maxed out the number of devices that could be connected to my exchange account. All is fine on my end now and no issues.. Well besides slow download speeds within the app store. Not sure what's causing it but running a speed test using Ookla, the speeds are accurate but upon downloading apps the speeds slow down drastically.
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Lol been there.
Being a newbie here I am on 5.0.1 and when I go Gmail I only have option to add POP or IMAP mail...do not see EXCHANGE?
parcou said:
Being a newbie here I am on 5.0.1 and when I go Gmail I only have option to add POP or IMAP mail...do not see EXCHANGE?
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Is your phone using the original google firmware, or something you downloaded and installed yourself?
The stock firmware has the app needed for gmail and exchange, while AOSP based firmware does not.
Sent from my Nexus 6 using Tapatalk
Exchange Services
Download the apk file from here, force close gmail and relaunch. U will c "Exchange" option in new account now. Cheers!!
(Cant post url due restriction- Google "Exchange Services 6.5-1533254", go to the apkmirror website and do as instructed.)

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