[Q] Sound issue with N6 - Nexus 6 Q&A, Help & Troubleshooting

so i plugged my (unrooted) N6 into my desktop last night to try to USB tether. Not only did the connection fail (all drivers are installed) but after disconnecting, The ringtones, dialtones, play music, and in-call audio through the earpiece stopped working. I later found out that the audio worked with speakerphone enabled but the mic was not responding. I went through all of Google's troubleshooting steps while chatting with support, performed a factory reset, and even went as far as manually re-installing the factory image (wiped the cache too), all to no avail. Then suddenly this morning just as i was about to RMA the handset with T-mo, it started working again. What i did notice is that the OS may be lowering the volume for these features to some undetectable level and then it gradually turns it up in use. Wondering if anyone has encountered this issue or maybe has some ideas about how to fix this because i am clueless about what happened...

Seriously this Nexus has big issue with the speaker. I see so many thread related to speaker issue....

It has to be all software related. WTH....
jtwlbz said:
Seriously this Nexus has big issue with the speaker. I see so many thread related to speaker issue....
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Related

Headphone Recognition Problems

Lately I've been having issues with my phone recognizing headphones. Sometimes when I plug in the headphones, my phone still uses its speakers. A reboot solves this, so its not a big deal, but it is rather inconvenient since rebooting drains the battery quite a bit. Usually, this happens after I unplug my headphones once. When I plug them back in a few hours later, my phone doesn't register the headphones until I reboot.
I tried cleaning out the lint as other forum posts have suggested although I'm certain it's not a hardware problem. I'm not sure if its ROM specific, but if it matters I'm running the latest ICS BCM (3.3U1) from dk_zero-cool. I had this problem once before running CM7, but the problem came and went. I've been having this problem for a week now, which is longer than anytime before.
Any suggestions will be greatly appreciated.
Did you try a different headphone
Sent from my HTC Nexus One
I have the same problem here, only a reboot will fix this problem. Seems that its ROM or driver related
Yes, I did try a few pairs of headphones, along with my car's audio cable. Same problem.
A rom/driver problem may be the issue, but after reflashing the rom after a full wipe, the problems still there.
I had that problem too. Turns out it was PowerAmp. The daemon that checks for headphone plug/unplug to stop/restart playback was screwing it up. I disabled those functions in the PowerAmp prefs and never had the problem again.
That's probably the problem. Doubletwist doesn't have that option though. I guess I'll try switching to poweramp and disabling that. Hopefully it works.

Atrix HD audio problem

I have been using Atrix HD MB886 -unlocked- in India for nearly an year now
But Since CM11 M7 build - i have been facing wierd battery drain and problems with Audio(earpiece,speaker and headset)
I then flashed factory image
MB886_att-user-4.1.1-9.8.0Q-97_MB886
and also got updated to
98.4.20.MB886.ATT.en.US (latest OTA)
But the audio problem is still there
Ever since, the speaker sound and all the system sounds, including ringtones, call volume, etc go off by themselves randomly, so I can't hear anything when the phone rings, If by chance I pick up a call while in this state, I can't hear a word the person on the other side utters, but that person does hear me clearly.
Restarting the phone,the sound works perfectly, until for some unknown reason it goes off, and I have to repeat the whole process.
Reading through forums on the web, some people who have had the same problems report improvements and some very few even report having obtained solution to this persisting issue after installing the app "SoundAbout" from google play store. But no use for me.
I have tried nearly all ROMS for Atrix by now - but no relief.
Any fixes., ????!!!!!
im having the exact same problem with my atrix. Tried multiple roms incuding flashing back to stock. I assumed it was a hardware issue but restarting the phone fixes it. Iv also noticed sometimes the sound comes back by itself after a while, even without a reboot. I played songs with the audio muted for a continuous 8hrs and the sound was fine all the while. Anyone else have the same issue or possible reasons what might be causing this..???
HW problem
Hi, this is most likely a hardware issue.
I had same problem sometimes. When I hit the phone, at the top (not furiously), it started working again.
Most likely loose connection with speaker terminals.
you can open it and pull the speaker connectors.

Nexus 6 - No Sound Earpiece/Speaker on Calls

Hi, as the title suggests recently my phone has develop this problem.
I am not getting sound on cellular network either it's earpiece or speaker. But other than that, earpiece and speaker are working absolutely fine on sound recording and media player. What could be the possible problem and resolution.
Waiting for valuable inputs.
Regards.
Same issue happened to me when I tried to install old version of viper4android(for marshmallow) I tried to fix it by uninstalling viper and editing build.prop but it ended in a bootloop.
Solution for me was to re-flash system image.
BTW issue happened on Nougat.
In my case, the issue came randomly wihtout me installing or modifying any thing. I am also running Nougat.
I've tried to install factory images of both NBD90Z and MOB31H but the problem still persists.
I had the same issue, but my earpiece was dead no matter what. Turned out to be hardware issue. Resolved with percussive maintenance.

No media volume

Started having an issue with my N6 this week when the media volume disappeared. Alarms and ringtones still worked as they should but music and videos were not putting out any sound, no media volume at all even though it was maxed out in volume controls. Thought perhaps I messed something up installing the newest PureNexus build so tried reinstalling to no avail. Searched around a few forums and saw that this has been an issue for some people going back as much as a couple years. This thread on XDA helped fix my particular problem: https://forum.xda-developers.com/nexus-6/help/nexus-6-sound-t3021881/page2
From the OP of that thread:
DavidVanstone said:
OK, so it turns out mine is to do with the headphone jack, maybe the software is buggy? But if I plug it in and take it out the sound comes back. The port is clean, so unsure why it is doing it? Oddly I have discovered that while it is having its issue with the sound, the google now voice keeps popping up as if I have said "ok google" (which is turned off?)
Hasn't done it for a while now though, will see if 5.1 cures any of the problems.
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This fixed my device though I've seen in other forums that this fix doesn't work for everyone.
My question: is anyone familiar with this problem and know whether it's a hardware or software issue?

Help Needed with sound problem

I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.
RaksheshSyal7 said:
I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.
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if its a hardware issue service center was you only hope which you already tried.
RaksheshSyal7 said:
I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.
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there is a app in playstore which checks hardware functionality try it or use ussd code to check hardware functionality to conform its hardware issue.
hassanjavaid8181 said:
if its a hardware issue service center was you only hope which you already tried.
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miststudent2011 said:
there is a app in playstore which checks hardware functionality try it or use ussd code to check hardware functionality to conform its hardware issue.
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Click to collapse
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
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good luck man..:good:
RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
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OK let us know what the issue is if you find it.
RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
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It been long time but did you find any solution?? I am facing this issue now, if your device turned out to normal please help.!

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