WiFi gone.. - Nexus 6 Q&A, Help & Troubleshooting

Hey there. Had a strange problem, happened 2 times till now. WiFi was completely gone, went to the settings/wifi and wifi was still on, but the list of AP's/Networks was completely empty. Anyone had that happen ?
greets,
nEUTRon

No one, really ?

I've had the saved Wi-Fi connections be forgotten after a reboot/shutdown. Happened this morning actually.

I have tons of wifi problems, but not this one. My wifi takes a long time to come on after being turned off, often more than a minute, and the wifi setting pages hangs.
---------- Post added at 09:27 PM ---------- Previous post was at 09:24 PM ----------
born_fisherman said:
I've had the saved Wi-Fi connections be forgotten after a reboot/shutdown. Happened this morning actually.
Click to expand...
Click to collapse
This can happen if you have multiple devices. The wifi password file acquires multiple entries and the phone fails to pick one. Longstanding bug Google is ignoring. If you have a rooted device you can read the wifi supplicant file and see the multiple entries to confirm this is what's happening to you.

This is happening to me more and more on my Nexus 6. I'm rooted and stock. Haven't found a solution yet.

My WiFi situation is a disaster with nexus 6 too. No problems at al
l with nexus 5 and nexus 7 (2012)

Related

[Q] Wifi continues scanning and browser speed.

Hey guys, I've noticed that under the wifi settings I can see it continuously scan for networks even though I've already connected to my router. Anybody else finding their note doing this?
Another question is with the browser. After you have multiple tabs opened up and you minimize the page so you can see all the other pages to swipe through. When I swipe between pages it's really choppy. In portrait mode it's a little better though.
Running non rooted, standard LB2 rom.
Mine has the same problem with wifi scanning but apparently no one has ever answered my questions about it, posted some months ago. My browser is floppy too.
Sent from my GT-N7000 using XDA
I have read that the scanning only happens while you have it open. I do not know if this is true, and it is kind of a 'Schrödinger's cat', unfortunately.
docsportello said:
Mine has the same problem with wifi scanning but apparently no one has ever answered my questions about it, posted some months ago.
Click to expand...
Click to collapse
It should stop scanning if you uncheck the second option from the top in Settings/Wireless and Networks/WiFi - Scan for New Networks.
Sorry if this is not precise, I'm on ICS rom ATM, so cannot check the exact path. But there is Scan for New Networks option, I remember that distinctly.
chasmodo - Don't think we have that option in gb.
After some more reading, as jeromepearce said it seems to only scan continuously while you are in that setting screen. Schrödinger's cat indeed =]
I need an app that shows current draw, missed that from froyo...
There is no option in GB to stop it scanning. There is an option to stop it popping up an annoying alert whenever a new network becomes available (immediately turned off in most cases, I would assume).
Using Set CPU just to open and see the CPU speed, it keeps jumping up from 100 MHz at about the same interval that the scan occurs while in the settings screen - ie every two or three seconds. If it really is doing this all the time, it would explain why WiFi uses so much battery. If there really is a setting in ICS (confirmation, please?) this maybe why ICS is so much better at conserving battery.
---------- Post added at 07:51 PM ---------- Previous post was at 07:45 PM ----------
discussion I read is here:
http://forum.xda-developers.com/showthread.php?t=1002796

Please help me. Anytime my GPS becomes active, it kills the cellular radio...

First things first, I'm extremely savvy in Android / cell info.
As the title says, anytime I load up something that uses GPS, it turns on the GPS, and cycles the cellular radio. I've tried QPST, factory image flashing, radio flashing, reset AGPS, downloaded new AGPS. Tried every GPS Tools app there is. Calibrated GPS.
If I disable GPS, and only use Data for location, it does not do this.
I've noticed that the APN table gets corrupted sometimes. Doing a reset to default restores all APNs, but adding the APN manually does not activate Data (even though the info is correct).
If I set the Preferred Network Type to LTE Only, and run GPS Status, it will eventually lock GPS location, and keep data active (after cycling the radio off and on), but then after a few minutes, it goes back to LTE, GSM, CDMA preferred, and I'm back at square one. Also, going into Cellular Networks (in Android Settings), and forcing 3G without LTE does the same. My best result seems to be leaving it on 3G in this menus, going into the *#*#INFO#*#*, and then setting it to LTE Only. But again, eventually it reverts, and/or if GPS is turned off at any point, then the cycle has to be started again. This only works for like 15 minutes at a time, so this is not reliable.
Due to this, I can't use any Maps, or even run Speedtests, since it tries to get your location first, and then do the test.
Obviously Pokemon Go is fudged up.
I have spent the last 3 days and nights fighting with my phone, flashing ****, modifying, restoring... I am so frustrated I have actually begun to fling and throw my phone around (very very harshly).
Failing this, I will break it in half, but I can't do that until I have my Note 7...
Please help. I know it sounds crazy, because GPS should not affect the data connection, let alone the ENTIRE cellular radio.
I'm thinking of wiping the EFS partition, but the only backup I have of EFS is from after this whole ordeal started.
IMEI is intact, I can see it with *#06#.
It is worth noting, this all started by Maps locking up (or I suppose the GPS getting messed up and crashing Maps). After I reboot the phone, GPS and Data still worked, but my location was stuck at the same spot, even though I had driven miles and miles away.
Trying to be as thorough as possible to try and get whatever help I can get. Would any debug logs help anyone at all? If so, which.
Thanks in advance!!
Best thing I can recommend, is get on Google Maps, put in somewhere to go... Let it lock GPS. Then go use your app. The problem is only with turning ON the gps... once it's on, and doesn't turn off, you are good to go. Can even play pokemon go. Obviously your batter will be **** but meh... 22000 mAH battery pack.
i have been having the same problem all of a sudden, on almost every rom for the past like three days. I'm about to completely reset and wipe the phone
skinzy98 said:
i have been having the same problem all of a sudden, on almost every rom for the past like three days. I'm about to completely reset and wipe the phone
Click to expand...
Click to collapse
It wont help. I've wiped everything, gone through every factory image. Flashed every stock partition there is. Re-encrypted phone, tried all the ROMs, all the kernels. Nothing works.
Tilde88 said:
It wont help. I've wiped everything, gone through every factory image. Flashed every stock partition there is. Re-encrypted phone, tried all the ROMs, all the kernels. Nothing works.
Click to expand...
Click to collapse
Well then were not doing something right. There's no reason for our phones to all of a sudden break themselves and no one else to also be doing this. I'll see if I can talk to some of the devs to see if there is any possibility as to something it could be
There's a thread in Q&A, but the short version is that it's a known issue affecting Nexus 6 almost exclusively on carriers worldwide. I haven't found any full workaround. Freezing Google Connectivity Services helps quite a bit, I got about 10 hours out of the data connection that way. But GPS eventually screws it up. Disabling location services is the best option for me right now, I need data more than location.
Google has acknowledged the issue, as has t-mobile. They claim to be working on it. No one knows how long that might take.
ttabbal said:
There's a thread in Q&A, but the short version is that it's a known issue affecting Nexus 6 almost exclusively on carriers worldwide. I haven't found any full workaround. Freezing Google Connectivity Services helps quite a bit, I got about 10 hours out of the data connection that way. But GPS eventually screws it up. Disabling location services is the best option for me right now, I need data more than location.
Google has acknowledged the issue, as has t-mobile. They claim to be working on it. No one knows how long that might take.
Click to expand...
Click to collapse
Yea I just saw the reddit posts. Apparently thousands have this same issue. Meh. Google is working on fixing it.
skinzy98 said:
Well then were not doing something right.
Click to expand...
Click to collapse
Funny guy. Google actually responded, because this is happening with thousands of people. After all this **** I've done... It's the ****ing phone. Meh...
Tilde88 said:
Funny guy. Google actually responded, because this is happening with thousands of people. After all this **** I've done... It's the ****ing phone. Meh...
Click to expand...
Click to collapse
Lol dude calm down. This is the first I've heard it of it, so my bad, besides the fact that this is the kind of stuff were bound to run into with the stuff we do. I know other people who have nexus 6's that aren't having this issue at all. Therefore we keep texting and figure out what's going on ourselves. No reason to get upset over it lol
---------- Post added at 04:41 AM ---------- Previous post was at 04:35 AM ----------
Think about how strange this legitimately is. All to a sudden, nexus 6 owners are having dropped data with GPS. Not just ones who've accepted an update, not just ones who have rooted and installed custom OS's, just those of us who own nexus 6s'. Its strange, but it makes me think that its a bug within one of their application, possibly connectivity services. I wonder if its all to a sudden appearing because they're editing code to get ready for android n
skinzy98 said:
Lol dude calm down. This is the first I've heard it of it, so my bad, besides the fact that this is the kind of stuff were bound to run into with the stuff we do. I know other people who have nexus 6's that aren't having this issue at all. Therefore we keep texting and figure out what's going on ourselves. No reason to get upset over it lol
---------- Post added at 04:41 AM ---------- Previous post was at 04:35 AM ----------
Think about how strange this legitimately is. All to a sudden, nexus 6 owners are having dropped data with GPS. Not just ones who've accepted an update, not just ones who have rooted and installed custom OS's, just those of us who own nexus 6s'. Its strange, but it makes me think that its a bug within one of their application, possibly connectivity services. I wonder if its all to a sudden appearing because they're editing code to get ready for android n
Click to expand...
Click to collapse
Nothing against you... I'm just flustered that I've spent countless hours trying to fix a problem that had nothing to do with me.
The legitimacy is real... But this was a hidden update pushed by Google. I initially thought it was me, then TMO. But its the phone/google/motorola. Just angry of all the time I've wasted.
Download GPS Locker, let it get a lock on. And just don't turn off GPS. The issue only happens when GPS is enabled/activated/awoken. Just leave it on 24/7 and that's all.
Tilde88 said:
Nothing against you... I'm just flustered that I've spent countless hours trying to fix a problem that had nothing to do with me.
The legitimacy is real... But this was a hidden update pushed by Google. I initially thought it was me, then TMO. But its the phone/google/motorola. Just angry of all the time I've wasted.
Download GPS Locker, let it get a lock on. And just don't turn off GPS. The issue only happens when GPS is enabled/activated/awoken. Just leave it on 24/7 and that's all.
Click to expand...
Click to collapse
But if its a hidden update how is it effecting those of us who haven't updated a ROM or anything since before august. Is that when this started for you? Because come to think about it that's when mine started lol. I'm thinking its a system app update issue that they were getting ready for android n.
And I completely understand your frustration, I think most of us have been in this situation one too many times, except normally its our own fault lol
Well i just came here to find out / ask if this problem is only for me and some how happy to see i'm not alone.
i have this problem aprox. 2 - 3 days. First i thought this was a rom problem
---------- Post added at 07:33 AM ---------- Previous post was at 06:52 AM ----------
i might have found a solution;
i disabled modify system settings permission of google connectivity services and also i activated xposed mobile radio active fix. Now i still have gps at high accuracy ( says sometimes gps signal not found ) but still have working data and GPS at the same time.
I don't know if this could help but I had the same problem, it happened after I updated connectivity service couple days ago so I uninstalled the updates and after I did that it didn't happened again cellular radio and GPS are back to normal.
Sorry for the bad grammar
I, too have had this problem for 4 days now. I just changed location accuracy to battery saving mode (no GPS) and when I access the application that always killed LTE it remained on. I'm hoping this setting works long term (i.e., for more than a few hours).
I am having a similar issue since the last 3-4 days. My stock T-Mobile Nexus 6 (never rooted or flashed any custom ROM or anything ever) is losing data connection for long periods. It started 3-4 days ago when I, coincidentally or not, installed UBER for the very first time. I really don't know if its a GPS issue or some other hardware issue or Android OS issue. I did a Factory Reset today and it appeared to be fine at first BUT then again the issue started, this time without UBER but when I installed the STARBUCKS application. So again , I am not sure what the issue is. But my cellular radio is losing connectivity like anything.
boball said:
I am having a similar issue since the last 3-4 days. My stock T-Mobile Nexus 6 (never rooted or flashed any custom ROM or anything ever) is losing data connection for long periods. It started 3-4 days ago when I, coincidentally or not, installed UBER for the very first time. I really don't know if its a GPS issue or some other hardware issue or Android OS issue. I did a Factory Reset today and it appeared to be fine at first BUT then again the issue started, this time without UBER but when I installed the STARBUCKS application. So again , I am not sure what the issue is. But my cellular radio is losing connectivity like anything.
Click to expand...
Click to collapse
http://www.androidpolice.com/2016/08/04/some-nexus-6-owners-report-data-outages-on-t-mobile/
http://www.techtimes.com/articles/1...-affect-users-worldwide-t-mobile-confirms.htm
http://www.tmonews.com/2016/08/nexus-6-t-mobile-data-connection-issues/
http://www.androidcentral.com/having-lte-issues-nexus-6-google-working-fix
I fixed this by uninstalling Google connection service updates. And then also going into the settings and granting location permission. Let's see how long it works for!
The updated connection services did not have an option for permissions.
This worldwide issue seems to be fixed now.
JimSmith94 said:
This worldwide issue seems to be fixed now.
Click to expand...
Click to collapse
Did you find any news about it? What was causing the problem etc etc
Running the DP5 beta and somewhat affected like everyone else, but unlike some folks here I have never needed to reboot my phone. I lose all connection few times a day but it takes roughly 10-20 seconds and LTE comes back alive. Guess I'm lucky.

CM 13 mobile data problem

I've installed [ROM][UNOFFICIAL]CyanogenMod 13 for One Mini 2 to my htc one mini 2. But I have just one small problem. My data connection looks connected. But nothing works, no internet. And i don't know why or how to fix this, Any ideas?
here you can see a screenshot. It's not slow speed internet. It's blocked by something i think. Please help
i had an issue when i turned the data on it kept restarting the connection. try clearing the Dalvik cache and cache through twrp. make sure your phone is charged above 50% because the boot will take some time or just keep it charging
I had this issue, I did not get data directly such that if I enable data, sometimes it would work, sometimes it wouldn't, sometimes I would have to restart the phone and get connected and sometimes even that wouldn't work, sometimes it would show data connection but no internet.
This is how I solved this issue, I took a screenshot of the settings that already existed, asked the provide to send me settings then added supl" or "default" or both something similar to that cant remember the exact word, it might be there in your settings, what I used to do was every time I needed data I would manually enter all the settings that had values in them, such as IP address, MMS address etc, and waited for very short while and data would start working on its own, and this method always worked for me.
---------- Post added at 05:58 AM ---------- Previous post was at 05:53 AM ----------
cjionel said:
I've installed [ROM][UNOFFICIAL]CyanogenMod 13 for One Mini 2 to my htc one mini 2. But I have just one small problem. My data connection looks connected. But nothing works, no internet. And i don't know why or how to fix this, Any ideas?
here you can see a screenshot. It's not slow speed internet. It's blocked by something i think. Please help
Click to expand...
Click to collapse
I will assume you have data enabled and settings changed from 2G to 3G or LTE, otherwise this is an issue similar to mine.
TryllZ said:
I had this issue, I did not get data directly such that if I enable data, sometimes it would work, sometimes it wouldn't, sometimes I would have to restart the phone and get connected and sometimes even that wouldn't work, sometimes it would show data connection but no internet.
This is how I solved this issue, I took a screenshot of the settings that already existed, asked the provide to send me settings then added supl" or "default" or both something similar to that cant remember the exact word, it might be there in your settings, what I used to do was every time I needed data I would manually enter all the settings that had values in them, such as IP address, MMS address etc, and waited for very short while and data would start working on its own, and this method always worked for me.
---------- Post added at 05:58 AM ---------- Previous post was at 05:53 AM ----------
I will assume you have data enabled and settings changed from 2G to 3G or LTE, otherwise this is an issue similar to mine.
Click to expand...
Click to collapse
For some reason i didnt have to set anything up on this device the acesspoints were all there. i just wiped the cache and its fine for now
Whups, wrong thread :victory:

Screen Mirror Not Working via Google Home (Chromecast)

Anyone having issue unable to screen cast from Google Home to chromecast? It will disconnect immediately upon clicking the screen cast button. There is no issue casting directly from apps such as youtube etc, but I want to mirror cast my screen. It works previously on my S7 Edge and Note 7...
Thanks!
Did it yesterday, it works just fine. Had the same issue you're describing with my S7E occasionally. Would kill the Home app and reboot the Chromecast, then it would start working.
Works for me. After I reset chromecast, but I'm sure it was my flaky CC not the phone?
Sent from my SM-N950U using XDA-Developers Legacy app
Hmm I did a factory reset on the Chromecast, still the same problem. I even reinstall the Google Home. It shows "Disconnect" immediately after I click cast screen, damn annoying..
deli2011 said:
Hmm I did a factory reset on the Chromecast, still the same problem. I even reinstall the Google Home. It shows "Disconnect" immediately after I click cast screen, damn annoying..
Click to expand...
Click to collapse
I had a similar problem... it turned out the phone was connecting to 2.4ghz WiFi and the stick was connecting to 5ghz WiFi at home.. when it was same network it worked fine else it disconnected.
deli2011 said:
Anyone having issue unable to screen cast from Google Home to chromecast? It will disconnect immediately upon clicking the screen cast button. There is no issue casting directly from apps such as youtube etc, but I want to mirror cast my screen. It works previously on my S7 Edge and Note 7...
Thanks!
Click to expand...
Click to collapse
I've been researching this problem for the past week. What i've gathered so far is that some process interferes with mirroring after my phone has been running for a while... If I restart my phone, or chromecast - it works no problems. It also works casting netflix, youtube, etc. I have a samsung TV, and when i try to connect my phone through TV, it also works. I called Chromecast yesterday, thinking that it could be a defective chromecast device, but it works other than the above issue. So I think that some process gets activated some time shortly after phone reboot, and that's why when i press 'cast screen/audio' from Home app, it says 'disconnecting', because some other process is already working... I will be calling Samsung Tech support tonight, to see if they have any clue, although i don't get my hopes up. If their tech support guys are the same as their customer service reps, I won't get far with them.
I also tried any and all settings changes that i could think of, and nothing works. The best solution for me is either to restart my phone prior to mirroring, or just connect from TV to the phone (it works that way), not from phone to TV. If I figure out a solution, I'll try to update. I have a similar thread on Android Central in Note 8 General section that i started Sunday, 10/15/2017. No one seems to know the solution, and not many people have encountered this (you are the first person that i found with the same problem other than myself).
Just found this app by Samsung called "ScreenMirroring Patch", will try out after work: https://play.google.com/store/apps/...patch&hl=en&rdid=com.sec.screenmirroringpatch
---------- Post added at 02:24 PM ---------- Previous post was at 02:18 PM ----------
myechophone said:
I had a similar problem... it turned out the phone was connecting to 2.4ghz WiFi and the stick was connecting to 5ghz WiFi at home.. when it was same network it worked fine else it disconnected.
Click to expand...
Click to collapse
My networks are the same - Chromecast and the phone. I had the problem you had previously, it would continuously drop the connection... This isn't the same problem, it just says ' connecting' and never does if i try to mirror my screen through Smart View (in my quick settings panel), or 'disconnecting' if i select 'cast screen/audio' through Home app.
Chromecast woes with the Note8
toxa24 said:
I've been researching this problem for the past week. What i've gathered so far is that some process interferes with mirroring after my phone has been running for a while... If I restart my phone, or chromecast - it works no problems. It also works casting netflix, youtube, etc. I have a samsung TV, and when i try to connect my phone through TV, it also works. I called Chromecast yesterday, thinking that it could be a defective chromecast device, but it works other than the above issue. So I think that some process gets activated some time shortly after phone reboot, and that's why when i press 'cast screen/audio' from Home app, it says 'disconnecting', because some other process is already working... I will be calling Samsung Tech support tonight, to see if they have any clue, although i don't get my hopes up. If their tech support guys are the same as their customer service reps, I won't get far with them.
I also tried any and all settings changes that i could think of, and nothing works. The best solution for me is either to restart my phone prior to mirroring, or just connect from TV to the phone (it works that way), not from phone to TV. If I figure out a solution, I'll try to update. I have a similar thread on Android Central in Note 8 General section that i started Sunday, 10/15/2017. No one seems to know the solution, and not many people have encountered this (you are the first person that i found with the same problem other than myself).
Just found this app by Samsung called "ScreenMirroring Patch", will try out after work.
Click to expand...
Click to collapse
This is the exact problem that I am having and the same resolution that I came to. I literally have to restart my phone every time I go to cast. I've had an issue where I left it casting for a while, but the phone seemed to forget and shut it off. The stream was still going on the Chromecast, but I could not disconnect with my phone via Netflix or through the Home app. After I rebooted, I was able to disconnect through the Home app.
I searched for a bout 10 days after I got my phone and found nothing about this. No answers, not even a mention of anyone else having the issue. I really thought I was the only one.
Pacifus said:
This is the exact problem that I am having and the same resolution that I came to. I literally have to restart my phone every time I go to cast. I've had an issue where I left it casting for a while, but the phone seemed to forget and shut it off. The stream was still going on the Chromecast, but I could not disconnect with my phone via Netflix or through the Home app. After I rebooted, I was able to disconnect through the Home app.
I searched for a bout 10 days after I got my phone and found nothing about this. No answers, not even a mention of anyone else having the issue. I really thought I was the only one.
Click to expand...
Click to collapse
I'll post here if my call to Samsung Tech Support later tonight provides a solution/clarity on the issue. Thank you.
toxa24 said:
I'll post here if my call to Samsung Tech Support later tonight provides a solution/clarity on the issue. Thank you.
Click to expand...
Click to collapse
So I spoke to Samsung + Tech support, and they didn't know what the problem was. They offered for me to send in my device for repairs. I am kind of hesitant since i don't know if that would fix the problem, and it will take 9-11 business day, i don't have a decent phone to use for 2 weeks... He also suggested that it was a software bug, and that i wait for software update. Since we should be getting Oreo by the end of the year (fingers crossed), maybe i just wait until we get an update and see if it's fixed. I did a factory reset on Friday, but didn't check for the issue right away, only after installing all of my apps. Really don't know what to do... Hopeful that someone else discovers the solution - or concrete cause. Oh well... I will never buy directly from Samsung again. Verizon would have sent me a replacement, and I would have it in 2 days, and wouldn't be without a phone for 2 weeks.
I was curious so I tried screen mirroring to my Amazon Fire TV. Tries to connect but fails. My Note 8 will say connecting to Fire TV & my Fire TV will say connecting to Note 8 but it fails & disconnects.
I don't think wifi type has anything to do with it. My Note 5 screen mirrors fine & my Note 5 is connected to 2.4ghz & my Fire Tv is connected to 5ghz.
Tried restarting my Note 8 & even tried connecting it to the 5ghz also, no luck. I never use it but damn, just knowing that it doesn't work is not good for my health!
I recently added an exchange account, and remember a while back some phone options weren't available because they weren't secure enough and not allowed by exchange policy. I removed the account, cleared cache, and restarted the phone. It worked (usually does after a restart),but I'll will check again tomorrow
I did a search (outside of XDA) & it appears that a lot of people are having this problem with the Note 8, S8 also. I tried changing the resolution on both my Note 8 & Fire TV, still no luck for me but some say it worked for them.
Can you link to the other site's discussions? Thanks
Lower your screen resolution?
toxa24 said:
Can you link to the other site's discussions? Thanks
Click to expand...
Click to collapse
First 3 results that pop up on Google. On Samsung forums so they're pretty useless.
https://us.community.samsung.com/t5...art-view-not-working-on-my-Note-8/td-p/162879
https://us.community.samsung.com/t5/Galaxy-Note-8-Questions-and/Smart-view-not-working/td-p/163640
https://us.community.samsung.com/t5...nswers/SmartView-not-working-on-S8/td-p/94170
---------- Post added at 07:05 PM ---------- Previous post was at 07:03 PM ----------
DAvid_B said:
Lower your screen resolution?
Click to expand...
Click to collapse
Tried it, 2 posts up, even with restart after changing. No luck for me.
Wow, I didn't see those. Thank you, at least mine works after restart, and now I know that's it's probably a bug, not my phone is defective
DAvid_B said:
Lower your screen resolution?
Click to expand...
Click to collapse
So I changed my screen resolution to 450 as in the instructions in the picture, and haven't restarted the phone since about 8pm last night, and it works, it mirrors without restart - thank you!
Edit: I also removed my Exchange account, so that could have also been the cause
My other question is how to disable volume limiter when watching videos - any type, Netflix, showbox? I can disable it for headphones or Bluetooth through sound settings, but not for videos through the phone's speaker. Thanks in advance
toxa24 said:
So I changed my screen resolution to 450 as in the instructions in the picture, and haven't restarted the phone since about 8pm last night, and it works, it mirrors without restart - thank you!
Edit: I also removed my Exchange account, so that could have also been the cause
Click to expand...
Click to collapse
I think I spoke too soon . Yesterday it worked all day from the day before, but this morning I tried to connect, and no luck. Oh well... I think it's a software bug. Hopefully they'll fix it in Oreo
I am running a Pixel XL 1 with Oreo and having this problem, anyone find a solution?

Stuck on Checking for Update after a hard reset

Hi, this is my first time making a thread and I'm not sure if this fits into the right category, anyways I've had to a factory rest since I forgot my pattern password on my Note 9 (because I'm an idiot) and now after the hard reset I am now stuck on "Checking for Updates" after the rebooting the phone and there is no skip button and I have tried doing another hard reset to still being stuck on the same page. I've let this "Checking for updates" run for about 2 hours to only get a message saying "Taking to long? Try going back and connecting to a different network" and I'm really out of options, any help would be appciated.
Thanks.
Do you have Internet access and sufficient bandwidth where you connected to?
Scythe86 said:
Hi, this is my first time making a thread and I'm not sure if this fits into the right category, anyways I've had to a factory rest since I forgot my pattern password on my Note 9 (because I'm an idiot) and now after the hard reset I am now stuck on "Checking for Updates" after the rebooting the phone and there is no skip button and I have tried doing another hard reset to still being stuck on the same page. I've let this "Checking for updates" run for about 2 hours to only get a message saying "Taking to long? Try going back and connecting to a different network" and I'm really out of options, any help would be appciated.
Thanks.
Click to expand...
Click to collapse
I think you can log on to computer and your Samsung account and use an option within findmyphone to fix this.
Sent from my SM-N960U1 using Tapatalk
reminds me of my LG v20 which had similar problem (910K B50) Stuck on firmware upgrade and waiting for connection. Nothing could be done for the LG, hopefully yours can be fixed. It either a virus or interrupted firmware update don't know what else could've done it
raul6 said:
Do you have Internet access and sufficient bandwidth where you connected to?
Click to expand...
Click to collapse
Well I'm currently overseas over at China with very slow internet also not sure about the Mbps since its to slow to run that and I have to use Vpn since China blocks out YouTube, Google etc. so I'm not sure if that's that cause.
*edit* I've managed to run an internet Speed test with an average Mbps download of 0.30 Mbps and upload of 2 Mbps, not sure if that's any useful but hopefully it is
digitalart said:
reminds me of my LG v20 which had similar problem (910K B50) Stuck on firmware upgrade and waiting for connection. Nothing could be done for the LG, hopefully yours can be fixed. It either a virus or interrupted firmware update don't know what else could've done it
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This phone is relativity new I've only had it about 3-4 weeks, plus aren't you able to run it in safe mode?
Scythe86 said:
This phone is relativity new I've only had it about 3-4 weeks, plus aren't you able to run it in safe mode?
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nope nothing could be done. no safe mode, no download mode, nothing. going back to the same screen. I even gave the phone to 2 different places to try to fix it and even they couldn't do it, saying there is no file system no structure or anything. so yeah dead weight
---------- Post added at 06:46 PM ---------- Previous post was at 06:42 PM ----------
but what is weird that this happened to me also during traveling to other country US > Europe
digitalart said:
nope nothing could be done. no safe mode, no download mode, nothing. going back to the same screen. I even gave the phone to 2 different places to try to fix it and even they couldn't do it, saying there is no file system no structure or anything. so yeah dead weight
I don't think Samsung would drop there standards, could a low internet connection also cause this continuous thing to never end?
---------- Post added at 06:46 PM ---------- Previous post was at 06:42 PM ----------
but what is weird that this happened to me also during traveling to other country US > Europe
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Was yours also the Note 9, if so when you arrived back was the issue resolved?
Scythe86 said:
Was yours also the Note 9, if so when you arrived back was the issue resolved?
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not Note it was LG v20 . looked like similar issue that's why I posted and also as I said dead weight nobody could do anything.
digitalart said:
not Note it was LG v20 . looked like similar issue that's why I posted and also as I said dead weight nobody could do anything.
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Sorry thought some else commented that overseas thing. So did this issue also happen to you traveling overseas?
Scythe86 said:
Sorry thought some else commented that overseas thing. So did this issue also happen to you traveling overseas?
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i dont know if you read my last post but i already said that >>>>
---------- Post added at 06:46 PM ---------- Previous post was at 06:42 PM ------
but what is weird that this happened to me also during traveling to other country US > Europe
so yes exactly happened during travel overseas which is more weird
digitalart said:
i dont know if you read my last post but i already said that >>>>
---------- Post added at 06:46 PM ---------- Previous post was at 06:42 PM ------
but what is weird that this happened to me also during traveling to other country US > Europe
so yes exactly happened during travel overseas which is more weird
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Yes sorry I just wanted to make sure. Does the warranity cover this at all?
Scythe86 said:
Yes sorry I just wanted to make sure. Does the warranity cover this at all?
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yeah I think it should so you should be good
I have an identical issue, on my note 8, and i am also in China. wondering if there was any solution found?
I suspect the problem might be because china blocks Google services and the phone is trying to connect to google.
Please if a solution was found, do share.
I assume you've all tried setting up without a sim and wifi disconnected? Works fine for me, it just skips the update checking on initial setup as there's no connection.
Sent from my SM-N960F using Tapatalk
I've had the exact same problem on my galaxy s8 and had excellent wifi connection when I tried to get it going after the reset (but still tried to do it with two other connections). I removed the simcard, disconnected the wifi and it just skipped that step (looking for updates). Now the phone is working good!
(still scared that the virus hatched on once again since I didn't wipe my SDcard and put it in again (stupid). But I'm always a bit paranoid and I'm not sure it works that way)
Fixed the problem anyways. Just remove simcard and disconnect wifi.
Synt4x.93 said:
I assume you've all tried setting up without a sim and wifi disconnected? Works fine for me, it just skips the update checking on initial setup as there's no connection.
Sent from my SM-N960F using Tapatalk
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Hi i tried that, but it doesn't let me, continue if i don't select wifi.
---------- Post added at 03:20 AM ---------- Previous post was at 03:18 AM ----------
jd14771 said:
Try setting up a wifi router with a VPN that allows you to connect to Google services. Then connect to wifi (ran through vpn) and you should be good.
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I was thinking the same thing, just need to get a router with VPN, thx for the advice.
hi, my note has done the same thing, I did a factory reset... need to be able to stop the checking for updates somehow?
or find someone with a modem with a VPN instilled on it. any ideas
?
This is how to fix the problem if overseas
number one If you have hard reset your phone, and then realised I need that VPN to go online like myself in China.
turn off the WIFI on your phone, remove your sim card turn off the phone. turn your phone back on and you can set up the phone again, turn on the phones wifi and re-back up your phone from your Samsung account.
the reason why you should use Google and Samsung to back up all your things is for this reason. you don't need a VPN for Samsung.
this should work on all phones.
mine phone is a Samsung note 9 with android 9 operation system, 8gb -512gb
thanks:good:

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