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Hi all,
Ok background, ive had my phone a few years but smashed the screen! Got a full replacement front so only moved the boards and stuff across, no heating it up or anything... I found once i had turned it on and started it up I have an issue with my S-pen, when using it with just my finger its fine, however, the s pen is intermittent at best... I cannot draw in the centre of the screen at all but the outer edges are fine to a point?
Does anybody know whats going on here? Any help will be greatly received
I've attached a picture of a s-pen test! If anyone can help please
AaronHarris said:
I've attached a picture of a s-pen test! If anyone can help please[/QU
Hi dude,
I'm no expert! But I had a similar problem when I was using SOKP rom. While the spen drawing kept getting distorted at one part of the screen, but when I reflashed, no such problem! to check if its something wrong with your screen you could go to settings>developer options>and tick show touches and pointer layouts... if you still can see the spen being detected by the overlay, im pretty sure you can come to a conclusion if your digitizer is defective or not!
Click to expand...
Click to collapse
So after 1 month I cracked the screen on the G4.
I replaced the screen which was super easy luckily. Now having an issue with the screen re-locking when in low light. Also double tap to wake doesn't work however, double tap to sleep works.
Also, when you hit dial on a call or answer a call the screen automatically goes black and you cannot wake until someone hangs up.
Ive searched and seen the issue some people have tried apps to fix this but ive tried everything without success. What gives? When running a phone sensor app, the proximity always reads "Near."
Any Ideas???!!!
gs00000 said:
So after 1 month I cracked the screen on the G4.
I replaced the screen which was super easy luckily. Now having an issue with the screen re-locking when in low light. Also double tap to wake doesn't work however, double tap to sleep works.
Also, when you hit dial on a call or answer a call the screen automatically goes black and you cannot wake until someone hangs up.
Ive searched and seen the issue some people have tried apps to fix this but ive tried everything without success. What gives? When running a phone sensor app, the proximity always reads "Near."
Any Ideas???!!!
Click to expand...
Click to collapse
I put a glass screen protector on which covered the proximity sensor and I got the same issues. I'm just waiting for something to get rid of the proximity sensor altogether.
hphan said:
I put a glass screen protector on which covered the proximity sensor and I got the same issues. I'm just waiting for something to get rid of the proximity sensor altogether.
Click to expand...
Click to collapse
I just received my yootech screen protector and that solved all my issues. The sensor on these things are really sensitive.
Sent from my LG-H811 using XDA Free mobile app
I may have the answer for you hopefully you didn't trash the original screen.
I was having the same issue as you so I went back and throughly examined the original front assembly and found that there is a rubber spacer with two small holes in it that sits down in the hole where the proximity sensor goes. This rubber piece was not on the OEM replacement screen assembly that I had purchased. After pulling this piece out of the original screen and putting it in my new replacement screen the problem stopped. Phone now works like new again!!! Hopefully this solves your problem also.
Thanks a ton!!!!!
mhozlock said:
I may have the answer for you hopefully you didn't trash the original screen.
I was having the same issue as you so I went back and throughly examined the original front assembly and found that there is a rubber spacer with two small holes in it that sits down in the hole where the proximity sensor goes. This rubber piece was not on the OEM replacement screen assembly that I had purchased. After pulling this piece out of the original screen and putting it in my new replacement screen the problem stopped. Phone now works like new again!!! Hopefully this solves your problem also.
Click to expand...
Click to collapse
:good:
It worked. This little sucker made the prox sensor to be as 'near' all the time. so calls or knock code were not working.
Rechecked the original frame and removed the prox assembly you mentioned, two other rubber fillers and the ear piece grill.
Worked like a charm.
Thanks a ton. Have attached a pic for users still looking for a solution.
Sud
Dude you are the man! I also replaced my own screen (was almost too easy) but missed this little rubber piece. I scoured the internet and tried everything else, but this ACTUALLY fixed it. Thanks a million!!!
To everyone else still having screen issues: it is a known problem and apparently there are several solutions out there. Most likely you need to do one or more of the following: get your finger off the sensor, re-calibrate it (type 277634#*# in phone dialer. Note: I actually did not have this specific calibration setting on my g4, but others do), software update (probably not), hard reset your phone, or replace your proximity sensor (download one of the apps out there first and run a test).
If non of that works you probably need a new phone XD
Update: You will need the 2 other rubber pieces (mentioned above) for your microphones, otherwise everyone will complain about how you sound on the other end.
You sir are a legend !
This work perfect for me. This should be made a top post as it has just saved me countless time and money.
Hope you have a merry Xmas
Thank you thank you thank you!!!
So tired of trying to figure out 'how to ask' the right question for this issue! Came across this thread and fortunately DID NOT throw out the old screen/digitizer after I replaced with OEM new unit but there were NO instructions regarding this little rubber piece! Couldn't upload the picture but it's EXACTLY like your pic! Thanks again for sharing! I'm fixed!!!
geekMeOutPlease said:
Dude you are the man! I also replaced my own screen (was almost too easy) but missed this little rubber piece. I scoured the internet and tried everything else, but this ACTUALLY fixed it. Thanks a million!!!
To everyone else still having screen issues: it is a known problem and apparently there are several solutions out there. Most likely you need to do one or more of the following: get your finger off the sensor, re-calibrate it (type 277634#*# in phone dialer. Note: I actually did not have this specific calibration setting on my g4, but others do), software update (probably not), hard reset your phone, or replace your proximity sensor (download one of the apps out there first and run a test).
If non of that works you probably need a new phone XD
Update: You will need the 2 other rubber pieces (mentioned above) for your microphones, otherwise everyone will complain about how you sound on the other end.
Click to expand...
Click to collapse
Just finished an LG G4 replacement. Had the same issue and the same fix listed above. Pop the little rubber seating out and into the new screen, works like a charm.
Just cracked my screen..
Where can I find the OEM replacement screen from reliable sources?
blakechan said:
Just cracked my screen..
Where can I find the OEM replacement screen from reliable sources?
Click to expand...
Click to collapse
Try Etradesupply, I bought from them before, part came in good quality though it cost higher than ebay and Amazon, no complaints. http://www.etradesupply.com/lg-g4-vs986-lcd-assembly-with-frame-no-small-parts-black.html
Thank you resolved my issue
---------- Post added at 11:57 PM ---------- Previous post was at 11:49 PM ----------
blakechan said:
Just cracked my screen..
Where can I find the OEM replacement screen from reliable sources?
Click to expand...
Click to collapse
I just replacement my screen from fixez.com,
very important make sure you save the rubber from the proximity sensor and install it on the new display
I kinda threw my old screen away... Anyone knows if I can find a new little rubber piece (whatever it is) and if so, where? Thanks a lot!
sud_ran said:
:good:
It worked. This little sucker made the prox sensor to be as 'near' all the time. so calls or knock code were not working.
Rechecked the original frame and removed the prox assembly you mentioned, two other rubber fillers and the ear piece grill.
Worked like a charm.
Thanks a ton. Have attached a pic for users still looking for a solution.
Sud
Click to expand...
Click to collapse
Thanks your for your post - Saved my G4 after replacing my cracked LCD at repair shop that failed to transfer that little rubber piece.
I went back the shop and asked for the my old cracked screen, opened up my phone and put the little piece and phone works like a charm!
Thanks a million for the post and photo!!!!!!!!!!!!!!!:good::good:
For those who lost the rubber
hello guys. I have the H818P LG G4 model and when buying the screen I thought I must buy a dual-sim compatible frame (but now I think that even other screen models work. I didn't notice any difference when I disassembled the phone - but never tried). long story short, I had to send my phone to Iraq to find a compatible screen replacement and I received it back without the little rubber, with all the problems above. I had to improvise until I get my old frame back.
I tried all the apps but none of them worked. Your phone needs to be rooted to disable the proximity sensor, which is extremely risky on LG G4 (and especially on my model) as they don't get proper focus. you also need to downgrade to lollipop if you upgraded your android version to marshmallow. it is quiet complicated.
I read a solution suggesting to put a little piece of foil paper in front of the sensor to reflect the light back to it. It's easier and surprisingly less risky than messing with the software. I'm going to disassemble my phone and try it now.
update: the role of the aluminium foil is not to reflect light, but to obstruct it. the sensor is composed of two compounds: infrared emitter and light detector. the infrared shouldn't reach the light detector if you want the proximity sensor to remain off. After a couple of tries, I used a small piece of duct tape to cover them both. Works fine. side effect: automatic luminosity thinks it's always dark. I didn't bother dissembling my phone again to uncover the light sensor as I don't use automatic luminosity that much and that I'm going to get the rubber within two weeks.
This works. Perfect solution. Had the same problem after a screen replacement
Awesome!
[email protected] said:
Thanks your for your post - Saved my G4 after replacing my cracked LCD at repair shop that failed to transfer that little rubber piece.
I went back the shop and asked for the my old cracked screen, opened up my phone and put the little piece and phone works like a charm!
Thanks a million for the post and photo!!!!!!!!!!!!!!!:good::good:
Click to expand...
Click to collapse
Glad it helped. Enjoy.
I got rid of my G4 after that bootloop auto shut off issue and bought a N6P.
Just restored G4 yesterday with the new method turning off the big cores. Its one of the best phones i had, wish i could get the motherboard fixed under warranty..
Unfortunately i moved out of USA so can't do that anymore.
Thanks a Million!!!! Mhozlock's fix and sud_ran's pictures saved my day! Thought I had somehow ****ed up my girl's phone's proximity sensor when I replaced the screen! Thanks!
mhozlock said:
I may have the answer for you hopefully you didn't trash the original screen.
I was having the same issue as you so I went back and throughly examined the original front assembly and found that there is a rubber spacer with two small holes in it that sits down in the hole where the proximity sensor goes. This rubber piece was not on the OEM replacement screen assembly that I had purchased. After pulling this piece out of the original screen and putting it in my new replacement screen the problem stopped. Phone now works like new again!!! Hopefully this solves your problem also.
Click to expand...
Click to collapse
You just saved my life
Thank you for the tipp. Now the proximity sensor is working again!
mhozlock said:
I may have the answer for you hopefully you didn't trash the original screen.
I was having the same issue as you so I went back and throughly examined the original front assembly and found that there is a rubber spacer with two small holes in it that sits down in the hole where the proximity sensor goes. This rubber piece was not on the OEM replacement screen assembly that I had purchased. After pulling this piece out of the original screen and putting it in my new replacement screen the problem stopped. Phone now works like new again!!! Hopefully this solves your problem also.
Click to expand...
Click to collapse
sud_ran said:
:good:
It worked. This little sucker made the prox sensor to be as 'near' all the time. so calls or knock code were not working.
Rechecked the original frame and removed the prox assembly you mentioned, two other rubber fillers and the ear piece grill.
Worked like a charm.
Thanks a ton. Have attached a pic for users still looking for a solution.
Sud
Click to expand...
Click to collapse
Thank you! This must be the problem. I'm guessing that's why the phone speaker has gone super quiet too – I must have lost the gasket for that as well. Wish these gaskets were mentioned in the tear down video I followed (https://www.youtube.com/watch?v=iS02J12I1MU), or that I'd been careful enough to notice the damn things. Unfortunately, I chucked the old frame last week so I can't cannibalize it now
If you end up in my situation there seems to be three options:
1) Buy a broken spares-or-repairs G4 on Ebay and cannibalize it. There are a few out there but they tend to be kinda pricey (£40+) for a broken phone
2) Buy a spare part. The G4 prox sensor gasket number is MBL66397801. Some parts retailers list it but none have it in stock currently (Sep 2016)
3) Try making your own by poking holes in a bit of tape: https://www.youtube.com/watch?v=ZzbznNb-aXM I'm gonna give this a go tonight... wish me luck!
After I accidentally inserted the S Pen backwards, but later on managed to remove it successfully, the S Pen is not working.
It can still be detected, ie triggering Air Command or screen off memo, when I was removing it whilst it was stuck, but after it was removed it does not trigger the Air Command, and the worst part is it does not interact with the phone in anyway, not even as a stylus. :crying:
I only got it for a few days, and really hope you guys can help me solve this issue. If not I will send it for repairs and hopefully get it fixed for free or low cost.
Hi,
I have a similar problem after accitaly insert in wrong way.
The S pen work, but there is no detection anymore.
I had to remove every detection in settings, but I still have some notification about S pen removed.
(you can trigfer air commands by double click S pen bouton)
I would like to know if someone did repaire the sensor?
There is a switch inside the phone which you have broken by yanking out the pen after it was inserted the wrong way. There are videos on YouTube that explain it in detail.
Yes.
I would like to know if someone did repaire this switch, in a Samsung repair station?
furballz said:
After I accidentally inserted the S Pen backwards, but later on managed to remove it successfully, the S Pen is not working.
It can still be detected, ie triggering Air Command or screen off memo, when I was removing it whilst it was stuck, but after it was removed it does not trigger the Air Command, and the worst part is it does not interact with the phone in anyway, not even as a stylus. :crying:
I only got it for a few days, and really hope you guys can help me solve this issue. If not I will send it for repairs and hopefully get it fixed for free or low cost.
Click to expand...
Click to collapse
Did u buy it new or used? If u bought it from the store a couple days ago just take it back and exchange it. But dont tell them u screwed it up lol
I still can not figure how people put the s pen in upside down.....scratching my head
Sent from my SM-N920P using XDA Free mobile app
spen working method
You can actually use the spen by going into settings, spen, and than turn off S pen power saver mode
My spen first began to get less and less responsive, i.e. I had to push hard for it to interact with the screen, and now it completely stopped interacting with the screen.
no idea dafuc is going on!
My phone won't detect my pen. It works though
I got mine stuck, removed it by inserting a bit of paper and now it doesn't work and it doesn't detect lol. fail.
Umyd said:
My spen first began to get less and less responsive, i.e. I had to push hard for it to interact with the screen, and now it completely stopped interacting with the screen.
no idea dafuc is going on!
Click to expand...
Click to collapse
First try to.change you tip with a spare one from the box. If the problem remains do a software reset . If none of this solve your problem then search with google for spen sensitivity. There is a metod to fix this problem.
calinormy said:
First try to.change you tip with a spare one from the box. If the problem remains do a software reset . If none of this solve your problem then search with google for spen sensitivity. There is a metod to fix this problem.
Click to expand...
Click to collapse
Apparently it was moisture. Now it's working fine.
Thanx for taking the time mate
92bilal97 said:
You can actually use the spen by going into settings, spen, and than turn off S pen power saver mode
Click to expand...
Click to collapse
Thank you so much this worked for me. I never would of thought of trying that. THANKS!
Hello guys, so I recently received an MI5 I ordered on Gearbest, in the 64gb international version (MIUI Global 8.2.2.0).
From day one, the touchscreen had the bad habit of going unresponsive randomly, meaning i have to struggle to swipe/click. Using hard keys (home, power) somehow fixes the issue for a few minutes but that's all. I unlocked the bootloader with Mi Unlock, and tried the latest build of LineageOS, and even flashed next the latest MIUI international developper build (29/06). On all of these 3 ROMs, the issue persists (and I went full wipe each time).
At the phone start, it is generally OK for a bunch of minutes, and then randomly becomes unresponsive.
I searched on the internet and did not find fixes, and i'm still unsure whether it's software or hardware related, even though I fear its the second option.
Would any of you have any more information on this subject?
To rule out any possible software issues, I'd flash the latest stable ROM.
Give that a shot and then see if the problem persists.
Well, the phone came new with the latest MIUI Global ROM (8.2.2.0), and since first start the problem was here. In the beginning I thought that it was just the phone lagging while setting up, but as time passed it was still there, no matter which ROM I flashed.
So, is there a potential software fix, or is this an hardware issue?
I am having the same issue, i hope its not hardware related :/
vlatko98 said:
I am having the same issue, i hope its not hardware related :/
Click to expand...
Click to collapse
Unfortunately, I'm starting to think it is, considering what I found on the internet. I'm kinda deceived by Xiaomi, which I thought was great value for the price. There is not even an official statement about this, even though many users reported the issue.
damien2702 said:
Unfortunately, I'm starting to think it is, considering what I found on the internet. I'm kinda deceived by Xiaomi, which I thought was great value for the price. There is not even an official statement about this, even though many users reported the issue.
Click to expand...
Click to collapse
Sadly thats the problem with Chinese phones,some of us that will face this problem's have no protection,we cant return the phone and get a new one,its better for us just to buy a new screen off aliexpress for 20euros than to wait 2 month's to ship it back and wait for it to be fixed and then returned and you pay the shipping costs and also the repair costs,but thats the risk we accept when we want the best bang for the buck.
Also poor quality control on the products to cut the costs is the real reason behind the problems we face
Had the same problem, it got fixed in the latest developer 7.6.29.
mundano said:
Had the same problem, it got fixed in the latest developer 7.6.29.
Click to expand...
Click to collapse
Hi, I indeed tried this solution, even thought it worked for a few hours.. But it came back soon enough
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
please can you make video this help a lot
Hey guys, thanks to Griha3212 I found out on my Mi 5 it's the screw in the top middle part of the phone, the one with warranty sticker. Just loosen it a bit. It works fine after I loosen it. Tried tightening it too and the problem came back.
mi5 unresponsive
mundano said:
Had the same problem, it got fixed in the latest developer 7.6.29.
Click to expand...
Click to collapse
still fixed at these days? now after screen replacement and an update, the touch becomes unresponsive
Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
This is still working. Thx for help. Saved my phone after screen replacement.
Which Screws`?
I have the same Problem with my Mi5. Is there anyone who has a Picture for me, which Srews i have to loosen? Thanks
hotdogg1979 said:
I have the same Problem with my Mi5. Is there anyone who has a Picture for me, which Srews i have to loosen? Thanks
Click to expand...
Click to collapse
Hi Guys, I hope my solution helps to solve your problem. It is definitely about the screws. For me, I have found out that one screw is very slightly thinner than the others (of course the one with warranty stick should go to the centre and there is one silver metal going top left). This thinner screw should go up middle. That worked for me.
Does the screws trick work on your phone? Plz tell me.
Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
Thank you, you saved my Gemini :good:
Doesn't work for me. I tried with all screws.
Sent from my MI 5 using Tapatalk
screw solution works !!
I tried this solution with Redmi 2 and its the exact same screw which is the problem ie the screw right in the middle of the phone.
i loosed it slightly and now no more screen freezes. :good:
Hi I'm attaching an image with the screws numbered.
Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
It would be nice if you post which numbers have you tried.
Richardyii said:
Hey guys, thanks to Griha3212 I found out on my Mi 5 it's the screw in the top middle part of the phone, the one with warranty sticker. Just loosen it a bit. It works fine after I loosen it. Tried tightening it too and the problem came back.
Click to expand...
Click to collapse
Did you mean that, when loosen it, the problem dissapears immediately without rebooting? Because I've tried it and it does not work immediately.
Mamihla said:
Hi Guys, I hope my solution helps to solve your problem. It is definitely about the screws. For me, I have found out that one screw is very slightly thinner than the others (of course the one with warranty stick should go to the centre and there is one silver metal going top left). This thinner screw should go up middle. That worked for me.
Click to expand...
Click to collapse
I think your explaination is a little bit confusing. Did you mean that the thinner screw (the number 1 on the image attached) has to be swapped with the number 2? Or with the one with the warranty (number 5)?
Please if any other one found a combination that works, post it using the numbers of my attachment as reference. I have been tried several combinations amd no one seem to work.
Hello everyone,
I was wondering if anyone else is having trouble getting dual screen or extended mode to work? My Axon M has those two options greyed out whenever I open the second screen. I'm attaching pics to explain, but this has been happening on mine for a while now I've tried resetting my whole phone, waiting to see if it would “load” those two buttons, tried changing settings, etc. Nothing is working.... I feel like I wanted my money on this awful phone which hates me. I'm also gonna include a pic of my settings in case that helps. Thank you to anyone who could help me figure this out! I really appreciate it
I am having this issue as well. It just started to happen though. Both those modes were working before, Now only the mirror is working for me.
Edit:
I have fixed the issue. The sensor that detects if the phone is fully open was not activating. I opened the phone and pressed firmly on the back of the main body. I heard a small click(something snapping into place). I think the body was a bit lose and the sensor was not actuating because of this.
caz1135 said:
I have fixed the issue. The sensor that detects if the phone is fully open was not activating. I opened the phone and pressed firmly on the back of the main body. I heard a small click(something snapping into place). I think the body was a bit lose and the sensor was not actuating because of this.
Click to expand...
Click to collapse
If only I thought to check this... Hopefully other people will find this info helpful at least
I have the same issue with recently received phone.
I tried to push on the back - but didn't get the click and didn't help me.
I found the same issue and half solution - using magnet by tapping on the back of main screen - where the sensor is.
https://community.zteusa.com/discussion/54349/extended-dual-mode-not-working
Again it's not permanent solution - but at least it helps to solve the problem for one session with the phone.
Hi!
I know is an old phone and an old tread, but has anybody found a solution besides the magnet thing?
I have the same problem and It's kinda annoying having to carry a magnet with me for the phone
is there a way or an app to make the phone believe its always unfold, so i can just switch modes ?