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Xperia Z Water Damaged

Hello there xda community... I am new to this forum and have just succesfully managed to wreck my Xperia Zs screen.
I have only wanted to clean my phone under the sink (its rated for low jets of water) wiped it dry and then after a few minutes, fractal structures if I may call it, started to creep up all over the screen.
It started slowly from the corners jumping all across the screen in seconds. (very weird)
I have uped some screen shots! This is my second Z i got. My first one, I exchanged it because it had burned pixels on the screen with which I could not live with.
I just dont seem to be lucky with this phone! :/
I had all ports closed and no water was detected by the detectors. I believe the leak came from the power or volume buttons but who knows?
I feel like my trust to Sony is broken.
I have seen others put it under the pool with no probs... but well someone has to be the lucky one! :/
I think am gonna turn back to my old Nokia 3330!
P.S do you think that I stand a chance of exchanging it since no water detection was triggered? Am going to try any way.

kokoscy said:
Hello there xda community... I am new to this forum and have just succesfully managed to wreck my Xperia Zs screen.
I have only wanted to clean my phone under the sink (its rated for low jets of water) wiped it dry and then after a few minutes, fractal structures if I may call it, started to creep up all over the screen.
It started slowly from the corners jumping all across the screen in seconds. (very weird)
I have uped some screen shots! This is my second Z i got. My first one, I exchanged it because it had burned pixels on the screen with which I could not live with.
I just dont seem to be lucky with this phone! :/
I had all ports closed and no water was detected by the detectors. I believe the leak came from the power or volume buttons but who knows?
I feel like my trust to Sony is broken.
I have seen others put it under the pool with no probs... but well someone has to be the lucky one! :/
I think am gonna turn back to my old Nokia 3330!
P.S do you think that I stand a chance of exchanging it since no water detection was triggered? Am going to try any way.
Click to expand...
Click to collapse
sorry to see that man, the best thing you can do is try and explain your reason...you can try to let it dry and exchange it.

Since under flaps there is no red colored markers, I belive you can get replacement. It looks like it was manufacturing defect phone and this should not happen. I was scared to put my second XZ under watter, feeling of flaps was like they were used and not able to close as they should, so I made small test step by step, but now I am sure it works. And yes, as some people use it under water in pools, I don't plan to do that hehe.
Wish you luck with service!

droidhd said:
Since under flaps there is no red colored markers, I belive you can get replacement. It looks like it was manufacturing defect phone and this should not happen. I was scared to put my second XZ under watter, feeling of flaps was like they were used and not able to close as they should, so I made small test step by step, but now I am sure it works. And yes, as some people use it under water in pools, I don't plan to do that hehe.
Wish you luck with service!
Click to expand...
Click to collapse
So sorry to hear that. I hope you can get it replaced.
After playing around with it under the tap and a little bit of water to test the resistance on day 1, I decided to avoid water whenever possible.

gunblazer said:
After playing around with it under the tap and a little bit of water to test the resistance on day 1, I decided to avoid water whenever possible.
Click to expand...
Click to collapse
I'm just sat patiently waiting for mine, and the last thing on my list of things to do when it gets here is stick it under a tap to test it.

XperienceD said:
I'm just sat patiently waiting for mine, and the last thing on my list of things to do when it gets here is stick it under a tap to test it.
Click to expand...
Click to collapse
That's smart. I can say it is quite water proof however, I had a scare because the main speaker took nearly 12 hours to dry before it started working again. (I researched and found out this is normal as water gets in the speaker. So no more
It's nice knowing that during catastrophic accidents and heavy rain this phone will be functional though!

sorry to hear that this has happened.
That is definitely water ingress into the screen. since the front and back are glued into the frame it looks like that's where the failure occurred and water entered that way.
Since the water indicators are still white I would stand your ground until they give you a replacement.

Same scenario, my phone is under going rice treatment. I'm encountering a weird problem, my phone's LED went red and vibrated 3 times and went off. The cycle goes on and on and its about 5 hours since. Any way to resolve it? :crying:
Edit: Unable to get to fast boot, when unplugged the phone stops the cycle.

As said before, if the water ingress tapes are still intact (white) then take the phone for a warranty replacement.
To the OP - If and when you get a replacement, I would suggest not exposing the phone deliberately to water, especially not just to clean it. Get a microfibre cloth, for goodness sake!
Sent from my C6603 using Tapatalk 2

I precisely lock all the flaps and wash my Z from time to time.
No problems whatsoever, the only thing is that the loudspeaker get's stuck with water and you have to wait
for it for some time to come back to normal loudness.

kingvortex said:
As said before, if the water ingress tapes are still intact (white) then take the phone for a warranty replacement.
To the OP - If and when you get a replacement, I would suggest not exposing the phone deliberately to water, especially not just to clean it. Get a microfibre cloth, for goodness sake!
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the advices! I took it back today and got a replacement. I didnt say anything about the phone getting in contact with water. Infact they didnt even ask. They checked the tapes and looked suprised because to them it looked like something between a crack and a smudge though it didnt have the symptoms of a crack. (probably because of the sharp lines formed on the screen?) I just kept my mouth shut and was waiting for their question about water which never came. Anyway it ended with a happy end and I got my 3rd Xperia Z within 2 weeks! Awesome!!
So the moral of the story is do not get overconfident with water resistant stuff!
After this am thinking that I could have bought the S4 without all the disturbing flaps, since from now on am going to avoid water in every way. I had a quick look at it when I was at the shop...it really does not feel like a 5" screen comparing to the Z, but the screen is just a bit to colorful for my taste.
I am sure we will be seeing more of these water damages as time passes...
Water Resistance on the Z is more of a marketing "trick" than a reliable feature!

Hello, community.
My Xperia Z also got wet (for 1200th time) but this time is different than any previous - seems like water got inside my Xperia...so, I am not able to turn my phone on.
Actually, it was working for 15 minutes and just after shot down.
I used hair dryer...no luck, get reboot signal once and that's it.
An hour ago I bought some rice, placed Xperia into it...so, I will waiting for few days, who knows, maybe It is going to come back to life again
If so - great...If it doesn't - ok, I can live without it

[Q] I water damaged my NEW Xperia Z?! HELP?

So, my Xperia is brand new! And, obviously I've dipped it in water a couple of times.. mostly to cool it down. [because it gets heated up as heck!] Yesterday, in about 4 a.m. my phone was on charge and it got really hot. So I decided to dip it in water. I disconnected the charger and closed the charger flap. I put it in my pant pocket [bear in mind, my pants were a little tight] .. I took out my phone and without double checking i put it in a mug of water. The charger flap had become loose an when I took it out it might've opened and BAM! Red dye and ****ed up front camera. I FREAKED the heck out! Its a pricy phone and its hardly been a month and they have no warranty if it gets water damaged due to open flaps! Its even more pricy, where I live. But whatever, it was Still working okay.. except for the front camera. I searched some forums and found one that said that 'The water itself doesn't harm the phone, turning it on with water in it might' .. so I switched it off and kept it aside. I woke up today at about 1:00 p.m. and out of curiosity I turned it on. And THERE! The screen now went crazy, turned off and on by itself. The screen is okay because everytime i restart it [Power button + Volume up] it does show the 'Sony' and then 'Xperia' signs then the start up colourful thing does happen but then the screen goes black and the now I can't even switch it off! I did do the vacuum/hair dryer thing. What else can I do? I can't just let it go to waste! Its brand new! PLEASE HELP?! :crying:

Ray2605 said:
So, my Xperia is brand new! And, obviously I've dipped it in water a couple of times.. mostly to cool it down. [because it gets heated up as heck!] Yesterday, in about 4 a.m. my phone was on charge and it got really hot. So I decided to dip it in water. I disconnected the charger and closed the charger flap. I put it in my pant pocket [bear in mind, my pants were a little tight] .. I took out my phone and without double checking i put it in a mug of water. The charger flap had become loose an when I took it out it might've opened and BAM! Red dye and ****ed up front camera. I FREAKED the heck out! Its a pricy phone and its hardly been a month and they have no warranty if it gets water damaged due to open flaps! Its even more pricy, where I live. But whatever, it was Still working okay.. except for the front camera. I searched some forums and found one that said that 'The water itself doesn't harm the phone, turning it on with water in it might' .. so I switched it off and kept it aside. I woke up today at about 1:00 p.m. and out of curiosity I turned it on. And THERE! The screen now went crazy, turned off and on by itself. The screen is okay because everytime i restart it [Power button + Volume up] it does show the 'Sony' and then 'Xperia' signs then the start up colourful thing does happen but then the screen goes black and the now I can't even switch it off! I did do the vacuum/hair dryer thing. What else can I do? I can't just let it go to waste! Its brand new! PLEASE HELP?! :crying:
Click to expand...
Click to collapse
Vacuum/hair-dryer are both bad ideas for electronics. The vacuum is bad because it creates a lot of static electricity, and the hair-dryer because, obviously, it heats the phone up to high temperatures.
What you should have done immediately was to turn it off, open all the flaps and put the phone in a bag of rice, letting the rice absorb the water for around a week or so (or at the very least 3-4 days), preferably with a drained/removed battery but this isn't really an option with Xperia Z. After this you need to make sure to get all the rice out before closing the flaps and starting it up.
Fingers crossed nothing has short circuited and/or corroded yet!
And using water to cool the phone, while it seems like a good idea, has to be the dumbest excuse for ruining your phone I've ever heard.

Take it for repair. That is your only option. You will have to pay because the water ingress indicator is red.
Learn from this and don't submerge the phone for no reason when or if you have it back from repair.
Sent from my C6603 using Tapatalk 2

Rekoil said:
Vacuum/hair-dryer are both bad ideas for electronics. The vacuum is bad because it creates a lot of static electricity, and the hair-dryer because, obviously, it heats the phone up to high temperatures.
What you should have done immediately was to open all the flaps and put the phone in a bag of rice and let the rice absorb the water for a week or so while off, preferably with a drained/removed battery but this isn't really an option with Xperia Z. After this you need to make sure to get all the rice out before closing the flaps and starting it up.
Fingers crossed nothing has short circuited and/or corroded yet!
And using water to cool the phone, while it seems like a good idea, has to be the dumbest excuse for ruining your phone I've ever heard.
Click to expand...
Click to collapse
do what he said

Using water to cool the phone down? http://www.youtube.com/watch?v=tRzso-PzuOM just an example.
Further, do what Rekoil said. Heard from a few people that it works, but be sure to leave it in there long enough! Don't try to turn it on/charge it earlier.

kingvortex said:
Take it for repair. That is your only option. You will have to pay because the water ingress indicator is red.
Learn from this and don't submerge the phone for no reason when or if you have it back from repair.
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
This. If it's going crazy then there's water shorting something. You're likely to end up with corroded components (and premature failure) if you don't get it professionally repaired.

water test, I hope not failed

So, after I finally got the charging dock, after 3 weeks of charging the phone through the USB port, I decided to test it in water for the first time. I checked that the flaps were well sealed and put it in water, as it was showing a video. All good so far. After 2 minutes, I took it out and put it on a towel to dry. Still working. After 5 more minutes, I noticed that the USB cover was slowly coming out by itself. I pushed it back more securely, but it was still pushing out by itself. I opened it entirely then covered the port again securely. 15 minutes later, phone still working. I DO HOPE nothing went wrong. I will be back tomorrow with another update. I am not sure why the cover was acting up. I am sure I placed it well before I put the phone in water, I checked like 10 times.

Following morning, phone works well. Last night, I also opened the back cover and dried the drops of water in the area outside the battery protective rubber ring. I guess the phone is alright but I probably won't do the water exercise very often, I was nervous as hell
Sent from my C5503 using xda app-developers app

Thanks for sharing.
I always hesitate to put my XZR to test in water until last night when I was texting my gf when I was having my shower.
Pressure from my shower induced touches but it was expected.
Then I put it into test under water and it works just fine.
Now I'm just wondering how will it perform if I test it in sea for <1meter <10mins since the IP58 stated only for fresh water...

The word around the forums is that it will be fine as long as you clean it in fresh water immediately after so no salt can attach to the materials. But... I don't think I'm going to dip it in sea water. Good luck!
Sent from my C5503 using xda app-developers app

tudork said:
So, after I finally got the charging dock, after 3 weeks of charging the phone through the USB port, I decided to test it in water for the first time. I checked that the flaps were well sealed and put it in water, as it was showing a video. All good so far. After 2 minutes, I took it out and put it on a towel to dry. Still working. After 5 more minutes, I noticed that the USB cover was slowly coming out by itself. I pushed it back more securely, but it was still pushing out by itself. I opened it entirely then covered the port again securely. 15 minutes later, phone still working. I DO HOPE nothing went wrong. I will be back tomorrow with another update. I am not sure why the cover was acting up. I am sure I placed it well before I put the phone in water, I checked like 10 times.
Click to expand...
Click to collapse
Haha if sony r wrote n decide the ZR is ip58 water resistant device u don't need to worry bro
yur device will be ok just check everything is close before u put him into water
Ps.
I have the ZR 3 days already n i really wanna get the charging dock everyday check expansys if it's available.. Where do u get yurs man?
Still here
N!geR -> E!ch0

E!ch0 said:
Haha if sony r wrote n decide the ZR is ip58 water resistant device u don't need to worry bro
yur device will be ok just check everything is close before u put him into water
Ps.
I have the ZR 3 days already n i really wanna get the charging dock everyday check expansys if it's available.. Where do u get yurs man?
Still here
N!geR -> E!ch0
Click to expand...
Click to collapse
my charging dock came with the phone inside the box.

heikis said:
my charging dock came with the phone inside the box.
Click to expand...
Click to collapse
Lucky
Sent from my C5502 using xda app-developers app

Dock from amazon.co.uk, as I am in the UE . but of course I should worry. Just read how many Z users got them damaged by water. There have to be a few defective devices now and then and if you are unlucky, it can be yours fortunately mine seems to be ok.
Sent from my C5503 using xda app-developers app

tudork said:
Dock from amazon.co.uk, as I am in the UE . but of course I should worry. Just read how many Z users got them damaged by water. There have to be a few defective devices now and then and if you are unlucky, it can be yours fortunately mine seems to be ok.
Sent from my C5503 using xda app-developers app
Click to expand...
Click to collapse
if you actually did get a defective device and it gets ruined by water, then nobody will repair it for free.

Exactly. That's why I was so nervous to put it in water. Fortunately mine seemed ok.
Sent from my C5503 using xda app-developers app

Hello,
I also performed a water resistance test by putting the phone under the shower. All the flaps were closed and I was disappointed that water came under the back panel: the NFC port, camera lens and some interstices on the edges were wet. Does that mean the phone is water resistant... even inside ? :silly:
For those who tested it, did you also notice water under the shell ?

hi all...
nice thread BTW , but i have to sya that why we dont make it a thread about testing the whole proofing thing of the XZR (Water/Dust/Drop)
i have question about dropping the phone , is it really shatter proof phone? cause i often drops my phone so i need a phone that has strong screen glass?

Crag Hack said:
hi all...
nice thread BTW , but i have to sya that why we dont make it a thread about testing the whole proofing thing of the XZR (Water/Dust/Drop)
i have question about dropping the phone , is it really shatter proof phone? cause i often drops my phone so i need a phone that has strong screen glass?
Click to expand...
Click to collapse
I think the OP could just rename the thread
I'm don't really want to drop my phone for testing but I think the screen is very resistant. It doesn't bend when we press hard on it because there is no air layer between the glass/touch panel and the screen itself, and all the components seem very close.
The frame of the phone also looks strong so I think the ZR is well cooked for drops. Anyway paying attention is the best way to keep a phone alive

It's normal that water goes in the camera part. The phone is fine unless the water goes in the battery part. You need to dry the water inside the back every time you put it in water.
Sent from my C5503 using xda app-developers app

E!ch0 said:
Haha if sony r wrote n decide the ZR is ip58 water resistant device u don't need to worry bro
yur device will be ok just check everything is close before u put him into water
Ps.
I have the ZR 3 days already n i really wanna get the charging dock everyday check expansys if it's available.. Where do u get yurs man?
Still here
N!geR -> E!ch0
Click to expand...
Click to collapse
there is an laternate dock on ebay for 10 USD, can't post link yet, just enter ebay and search "xperia zr dock" there are several sellers selling them.
i bought one, will probebly arrive in a week or more so i can review it.
and about the anti-shatter film, can anyone elaborate? is it supposed to help defend the glass from shatters? or just keep it from disintigrating once it's been shattered? cos the latter is disaponting.

It's meant to keep the glass from splintering after it shatters. It's pretty tough. Dropped the phone onto concrete from my hand, so about 4 feet. It survived although the frame got a bit of a dent.
Sent from my C5502 using Tapatalk 4

frankly , i don't think that having a removable back cover in a waterproof device is a good idea , this thing will make alot of people (like me) hesitate before buying this phone , my brother has the Xperia Acro S , the phone is really solid build, he use it alot under water , he likes to listen to music while taking a shower ,and he always take the phone to pool trips. i dont think the the owner of XZR will dare to do it that often.
maybe i will have to change my mind about buying this phone, after the Z1 was announced.

Crag Hack said:
frankly , i don't think that having a removable back cover in a waterproof device is a good idea , this thing will make alot of people (like me) hesitate before buying this phone , my brother has the Xperia Acro S , the phone is really solid build, he use it alot under water , he likes to listen to music while taking a shower ,and he always take the phone to pool trips. i dont think the the owner of XZR will dare to do it that often.
maybe i will have to change my mind about buying this phone, after the Z1 was announced.
Click to expand...
Click to collapse
well, you've seen what happend with the xperia Z, it's back is not glued right and water are leaking between the glass and the back into the device for a large number of people, not having a removable back doesn't nessecarly means better.
the ZR removable back actually looks good, this rubber band does a much better job then glue, and for most people who had leakage problem with ZR it was from the flaps and not the back.
now i wonder how can the acro s be more durable, the thing has 5 flaps!! thats 3 more than the ZR, so unless sony really lost thier game producing those flaps it shouldn't be any less better at it.

shteren said:
well, you've seen what happend with the xperia Z, it's back is not glued right and water are leaking between the glass and the back into the device for a large number of people, not having a removable back doesn't nessecarly means better.
the ZR removable back actually looks good, this rubber band does a much better job then glue, and for most people who had leakage problem with ZR it was from the flaps and not the back.
now i wonder how can the acro s be more durable, the thing has 5 flaps!! thats 3 more than the ZR, so unless sony really lost their game producing those flaps it shouldn't be any less better at it.
Click to expand...
Click to collapse
you have a point here , yes the removable back cover dose not mean it will be bad for water proofing , but still it is scary to try it in the water.
to sum the whole water proofing thing , i think that water proofed devices should have very few moving parts , and that is flaps and back cover...
Xperia Z1 and S4 active (that has removable back cover) share this feature of having only one flap , the uncovered -yet proofed- 3.5 jack is a big win. those seems to be better waterproofed devices.

Conned by Service Centre
I have to complain about the loss in faith I have had in this company I once trusted, considered reliable. I own a Sony Television, a PS3, Music System, POS Camera and now a Smartphone, the Xperia ZR. But the business policy and Service to Consumers have changed over the years, and this has caused a great emotional and economic distress to me.
I had bought an XPERIA ZR(C5502) on the 11th of September, 2013. After a month of use, suddenly the screen of the phone would not turn on. Other functions were working perfectly as far as my knowledge goes, (i.e. camera button, volume keys etc). A few days ago, it stopped booting altogether.
On contacting the Sony Service centre he informed me that I have done water damage to my phone, and therefore void my warranty. I repeatedly asked him to open(unscrew) the phone and check for any damages, but he told me that he wont open it, because some litmus paper inside the phone had turned red, indicating water damage. I persistently said that the phone has undergone no water damage, and is not turning on, so to please check for any damage inside and fix it as it was just a month old and was under warranty. I repeatedly told him that I have not brought the phone under water contact in any manner, to which he replied that then it was my fault during purchase, that I didnt check the water indicator strip, thereby asserting that I AS A CONSUMER AM NOT ASSURED A DEFECT FREE PIECE UPON PURCHASE. WHY DIDNT YOU PUT A CLAUSE FOR THE CONSUMER, THAT "PLEASE CHECK THE WATER INDICATOR UPON PURCHASE" ? THAT INDICATOR HAS BEEN RED AS FAR AS I KNOW.
ADDITIONALLY, THIS PHONE IS IDENTIFIED AS "WATERPROOF" BY SONY. But he said I had to pay 80% of the phone's actual cost, to get a replacement, and he will NOT REPAIR IT UNDER WARRANTY. ALSO, HE ADDED, THAT HE WILL ONLY OPEN IT TO INSPECT IF HE GETS A SPECIAL EMAIL FROM SONY INDIA AUTHORITIES, INSTRUCTING HIM TO DO SO.

[Q] white screen damage xperia z

hey, 2 days ago i used my xperia z to took video underwater,,,, after about 5-8 mins underwater...color in my screen fade to white....so i did hard restart.....screen back to normal after 1-2min back fade to white......but every i turn off and turn on again (or restart) it'll be normal but after 1-2min it'll change to fade again, but the touchscreen still works, everything is ok but the problem is the screen back to white again and again.......how to slove this problem? please help me.....

aldidetu said:
hey, 2 days ago i used my xperia z to took video underwater,,,, after about 5-8 mins underwater...color in my screen fade to white....so i did hard restart.....screen back to normal after 1-2min back fade to white......but every i turn off and turn on again (or restart) it'll be normal but after 1-2min it'll change to fade again, but the touchscreen still works, everything is ok but the problem is the screen back to white again and again.......how to slove this problem? please help me.....
Click to expand...
Click to collapse
nothing to do by yourself
if u r sure all ports were closed underwater just take it to official service for replacement.
:good:

Hey OP, I had the same problem after water damage. Just keep using your phone like normal, it'll start turning white/negative less often, and after 3 weeks or so, your phone will be back to normal!

x102x96x said:
nothing to do by yourself
if u r sure all ports were closed underwater just take it to official service for replacement.
:good:
Click to expand...
Click to collapse
abhinav1023 said:
Hey OP, I had the same problem after water damage. Just keep using your phone like normal, it'll start turning white/negative less often, and after 3 weeks or so, your phone will be back to normal!
Click to expand...
Click to collapse
can i charge my phone, i think there is water in my lcd...
thank you for your attention....
i thought i should let put my xperia z to the sony service center....but i think twice to put it in ssc, cause in my country their service is very bad....the customer very difficult to use their guaranty....once again thank you for all your attention

Water damage isn't covered in the warranty, and it's expensive to repair. When my phone got water damaged (happened less than 48 hours after I got it), I put it in a bag of rice with the 2 smaller flaps open for a few days. That didn't help at all, so I decided to leave it in my cupboard with all the flaps open for a day or two. Surprisingly, this took care of all the visible condensation. I charged my phone after this, and there seemed to be no problem. I continued to use the phone like nothing happened, and I kept using it even while the screen was white.
I've had my Xperia Z for almost a month now, and the white screen issue is entirely gone. I also had other problems like condensation in the camera, a malfunctioning proximity sensor, and an external speaker that didn't work. These problems are gone too.
The only signs of damage left on my phone are condensation in the flash and a little silver blob below my screen (no clue what this is, but it doesn't seem to affect the phone).
I'd say leave your phone somewhere airy with ALL of the flaps open for a couple of days, and then try charging it. DO NOT USE A BLOW DRYER OR A VACUUM TO TRY TO REMOVE WATER, AS THIS WILL RESULT IN HEAT/STATIC DAMAGE.
By the way, how many of your water ingress indicators have gone red?

abhinav1023 said:
Water damage isn't covered in the warranty, and it's expensive to repair. When my phone got water damaged (happened less than 48 hours after I got it), I put it in a bag of rice with the 2 smaller flaps open for a few days. That didn't help at all, so I decided to leave it in my cupboard with all the flaps open for a day or two. Surprisingly, this took care of all the visible condensation. I charged my phone after this, and there seemed to be no problem. I continued to use the phone like nothing happened, and I kept using it even while the screen was white.
I've had my Xperia Z for almost a month now, and the white screen issue is entirely gone. I also had other problems like condensation in the camera, a malfunctioning proximity sensor, and an external speaker that didn't work. These problems are gone too.
The only signs of damage left on my phone are condensation in the flash and a little silver blob below my screen (no clue what this is, but it doesn't seem to affect the phone).
I'd say leave your phone somewhere airy with ALL of the flaps open for a couple of days, and then try charging it. DO NOT USE A BLOW DRYER OR A VACUUM TO TRY TO REMOVE WATER, AS THIS WILL RESULT IN HEAT/STATIC DAMAGE.
By the way, how many of your water ingress indicators have gone red?
Click to expand...
Click to collapse
thank you for your attention
there 1 indicator have gone red, at charge port, but i really sure i've closed it before i brought it in to the water...
so if there is technical error when installation the port, are the warranty still valid ?
i just put my xperia in my bedroom and left with the ports opened, i hope the water inside my lcd can evaporate. I've the same problem with you, there are some silver blob below in my screen too, look like water behind the lcd. almost a week i never charge my phone, i'm afraid there will be shorting inside. so can i charge my xperia now ?

I put my iPod touch on the dash of my car for a day. It dried it out. No sign of water damage. It was in my pocket of shorts and my wife washed it in the laundry.
Sent from my C6606 using xda app-developers app

deathknellx said:
I put my iPod touch on the dash of my car for a day. It dried it out. No sign of water damage. It was in my pocket of shorts and my wife washed it in the laundry.
Sent from my C6606 using xda app-developers app
Click to expand...
Click to collapse
Yeah, but your iPod isn't held together by a heat-sensitive adhesive. The Xperia Z is. So that's not exactly the best idea...
aldidetu said:
thank you for your attention
there 1 indicator have gone red, at charge port, but i really sure i've closed it before i brought it in to the water...
so if there is technical error when installation the port, are the warranty still valid ?
i just put my xperia in my bedroom and left with the ports opened, i hope the water inside my lcd can evaporate. I've the same problem with you, there are some silver blob below in my screen too, look like water behind the lcd. almost a week i never charge my phone, i'm afraid there will be shorting inside. so can i charge my xperia now ?
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Click to collapse
Hey, don't mention it
Wow, that's funny. It's the same exact water indicator that's turned red on my phone.
The flaps on your phone could be faulty, and if they are, you are still under warranty. Next to your headphone flap, there is actually a Waterproof Test Hole, which Sony Service Centers use to test if your phone's waterproof capabilities are okay. The test hole can't be seen as there is a piece of plastic that covers it.
The thing is that it's more than likely that your phone will pass the waterproof test, and that your flaps came loose underwater when you were taking the video (pretty sure this is what happened to me as well).
Oh, and I can confirm that the silver blob is not water, but actually some sort of corrosion. It happened to my previous phone as well, and when I took it apart there was no water at in it at all.
Go ahead and charge it, you've got nothing to lose. Your warranty is void, and it's not like your phone will work without charge. Good luck!

abhinav1023 said:
Yeah, but your iPod isn't held together by a heat-sensitive adhesive. The Xperia Z is. So that's not exactly the best idea...
Hey, don't mention it
Wow, that's funny. It's the same exact water indicator that's turned red on my phone.
The flaps on your phone could be faulty, and if they are, you are still under warranty. Next to your headphone flap, there is actually a Waterproof Test Hole, which Sony Service Centers use to test if your phone's waterproof capabilities are okay. The test hole can't be seen as there is a piece of plastic that covers it.
The thing is that it's more than likely that your phone will pass the waterproof test, and that your flaps came loose underwater when you were taking the video (pretty sure this is what happened to me as well).
Oh, and I can confirm that the silver blob is not water, but actually some sort of corrosion. It happened to my previous phone as well, and when I took it apart there was no water at in it at all.
Go ahead and charge it, you've got nothing to lose. Your warranty is void, and it's not like your phone will work without charge. Good luck!
Click to expand...
Click to collapse
i put my xperia z to sony service center yesterday, and They were looking for what ' s wrong with my xperia, and check is the warranty stil valid or not.....
but it'll surely need a long time, about 1 month++.....

[Q] Touchscreen is not responsive

Hi all, since few days ago, I played around and bring my z3c to the pool, took some underwater photos and video, after that, part of the screen is not responsive anymore (about 1cm from the top of status bar) so I can't use the status bar or use the screen in that part, is there any possibility that my phone was broken ? should I go to the sony centre any get it fix or keep praying and waiting ?

You seem to have narrowed down what the issue was... this is why, even if it's water proof I never go diving with my phone... It's known for this to happen far too commonly.
The best thing you can do is throw it in a bag of rice and leave it but... it sounds like the damage is done. Sony most likely wont replace it because water getting inside is the cause of the user, not the phone.
Kind of sounds like a small amount of it went into the headphone port.
Open up the USB flap and check the white tag in there, if its color has changed water went in from that part. Since only the top doesn't work, sounds like just a few droplets went in.
Bag of rice it for sometime (few days to a week) and if the issue persists, Sony will charge you a fee to fix that unless they're really nice to you.

Info
b_boy_9x said:
Hi all, since few days ago, I played around and bring my z3c to the pool, took some underwater photos and video, after that, part of the screen is not responsive anymore (about 1cm from the top of status bar) so I can't use the status bar or use the screen in that part, is there any possibility that my phone was broken ? should I go to the sony centre any get it fix or keep praying and waiting ?
Click to expand...
Click to collapse
is thr anything u did and not mention it here?
for example try to dry it or little bit pressure or sudden drop?
:good:

Actually, I just realized the problem after coming back home, guess I'll wait few more days then come to the sony centre to get it fixed
now I'm living in a camp so can't find a rice bag or something similar also.

Calvat said:
You seem to have narrowed down what the issue was... this is why, even if it's water proof I never go diving with my phone... It's known for this to happen far too commonly.
The best thing you can do is throw it in a bag of rice and leave it but... it sounds like the damage is done. Sony most likely wont replace it because water getting inside is the cause of the user, not the phone.
Kind of sounds like a small amount of it went into the headphone port.
Open up the USB flap and check the white tag in there, if its color has changed water went in from that part. Since only the top doesn't work, sounds like just a few droplets went in.
Bag of rice it for sometime (few days to a week) and if the issue persists, Sony will charge you a fee to fix that unless they're really nice to you.
Click to expand...
Click to collapse
btw, you said about the white tag in the usb flap but I couldn't found it, can you post some pic ? I want to check first if the water got inside my phone or not ? at first I thought it just normal after sinking the phone in water like my Z1 but now it became like this (

b_boy_9x said:
btw, you said about the white tag in the usb flap but I couldn't found it, can you post some pic ? I want to check first if the water got inside my phone or not ? at first I thought it just normal after sinking the phone in water like my Z1 but now it became like this (
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Click to collapse
Wrong side sorry, it's not the USB flap. It's the one under it, near the bottom of the phone. The Sim card flap.

Calvat said:
Wrong side sorry, it's not the USB flap. It's the one under it, near the bottom of the phone. The Sim card flap.
Click to expand...
Click to collapse
I've checked, nothing strange.
btw, the non-responsive part is at the top side so that's why we couldn't see anything wrong with this flap.

Calvat said:
You seem to have narrowed down what the issue was... this is why, even if it's water proof I never go diving with my phone... It's known for this to happen far too commonly.
The best thing you can do is throw it in a bag of rice and leave it but... it sounds like the damage is done. Sony most likely wont replace it because water getting inside is the cause of the user, not the phone.
Kind of sounds like a small amount of it went into the headphone port.
Open up the USB flap and check the white tag in there, if its color has changed water went in from that part. Since only the top doesn't work, sounds like just a few droplets went in.
Bag of rice it for sometime (few days to a week) and if the issue persists, Sony will charge you a fee to fix that unless they're really nice to you.
Click to expand...
Click to collapse
update : phone was fixed, change the screen without any fee, I think they don't know if it is because of water or not (unless I tell them, lol)