Anybody else unable to hear anything when making/receiving calls? - X 2014 Q&A, Help & Troubleshooting

Hey everybody, I'm experiencing a strange issue with the new Moto X. It is not my phone only, because my friend has the same phone with the same problem.
When receiving or making calls, I can't hear the other end. When I make a call, I don't hear the ringing and I don't hear the voice when somebody calls me. If I try again to make or receive a call, I will then be able to hear the other end.
I don't have many apps installed, nor am I a novice to Android, so I've tried many of the typical troubleshooting methods. I'm wondering if this is a bug that others may be experiencing and if anybody has discovered a fix or workaround. Thanks!

Related

Vodafone VPx(Qtek 9090) - Can't Hear/See incoming calls

I've seen a similar thread on here about not being able to hear calls on the Qtek 909 whereby they can hear you but you can't hear them. I have this problem occasionally on my Vodafone VPx and it's very annoying.
More annoying though is the fact that I get no notification, sound, vibration, visual or otherwise, when someone is calling me. I do however get an alert afterwards to let me know that I have missed the call and I have to call them back.
Normally a soft reset will sort the problem out in the short term but normally only until 1 call has been received or volume settings have been changed or any buttons pressed.
Anyone else had similar problems or know of a ROM upgrade for the phone that may fix it? Vodafone currently have no support that I can find for the phone as it is relatively new in the UK.
After reading various problems I think this could be related to a known bluetooth issue. I've upgraded to BT3900 but still get the problem with not being able to hear calls or have them hear me.
Maybe some reading along those lines may help you decide if that's your problem.
The only thing I can think off with regards receiving no alerts could be you call options. I know this sounds basic, but you'd be amazed how often it's something like that we all seem to overlook.
How this gives you some ideas.

Internal Mic Problem

I'm having problems with the internal microphone on my n1.
I've always had issues of people complaining they cannot hear me clearly. Also when I initially answer a phone call, my first "hello" is almost never heard by the person calling. These are however not my main problem.
Today nobody could hear me no matter if i called them or they called me. I rebooted the phone to no avail. However when I put it on speaker phone, they could hear me. When I voice search, it recognizes my voice just fine. So I don't know why it only doesn't work for voice calls.
Anyone ever encounter this?
Anyone have any ideas?
Send it back for repair?

In call sound problem

I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Headset
I tried a different option. I can call with my bluetooth headset.
When i switch to speaker the in call sound drops. giong back to headset will not activate in call sound.
Same Here
The same happens to me. Only the bluetooth option works every time. I have tried several firmware and kernel versions and nothing has changed.
There is a workaround that I could find but it is totally impractical: http://forum.xda-developers.com/showthread.php?t=2371034
In forums for models / ROMs with a lot more users than this one (Nexus / CM) people with 4.2.2-based firmware versions there are many posts describing what could seems to be the exact same problem, which they have been able to fix via baseband updates or custom patches, but that does not really seems to be an option for the S4 Active...
mobieletelefoons said:
I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Click to expand...
Click to collapse
I to have the same problem but im on a I537! This is the second replacement device from ATT! Have noticed i can call out fine when someone calls no audio nor can they hear me,call back and it works fine.Also have noticed when a call is incoming or outgoing LTE will switch to 4G. My 1st I537 never did this!
davenger1 said:
I to have the same problem but im on a I537! This is the second replacement device from ATT! Have noticed i can call out fine when someone calls no audio nor can they hear me,call back and it works fine.Also have noticed when a call is incoming or outgoing LTE will switch to 4G. My 1st I537 never did this!
Click to expand...
Click to collapse
Same problem with my SGS4A. I was on i9295XXUBMK2, tried to update using the phone update option, which rendered my phone unusable. Flashed new stock ROM i9295XXUBMK3, now I can use the phone, although sound problem persists.
Making a call: reboot, call
Receiving a call: answer, hang-up, reboot, call back
Anyone with 4.3 that has this problem on SGS3, SGS4 or SGS4A?
Edit 21.8.2014
I had the speaker changed last week and so far no problems. I am slowly getting confident that I can rely on S4A as a phone also, not just tiny surf tablet.
I have same phone, never got this pb. However I got some SD card issues after updating to KitKat...
Partial solution... for me at least
Hi guys ,
having same issue, disabling 4G option solves my problem. But it-s impractic cause I want to use the 4g... in a huawei phone I solved same issue by disabling an option of "mobile data always on"
Don't know how it's related...
Same issue for me. I made lots of research with no results. Nobody knows...
same problem here with no solution yet
mobieletelefoons said:
I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Click to expand...
Click to collapse
same problem with in call and out call .... searched a lot about solution and no solution yet
I had a similar issue with bluetooth calls. First call would be fine, but after that I couldn't hear the other person on the line and they couldn't hear me. It turned out to be some kind of incompatibility with the Google "OK Google" detection with Galaxy S4-based phones. If I disabled it from detecting "From any screen", this seemed to correct the problem. However the setting might return on application updates. I would recommend trying that and see if it makes a difference. If it's not that, then I don't really know how to help you. I moved on from that phone over a year ago and have been happier ever since.

Wattsapp, Viber, Skype Audio Problems

Hi All,
I have a strange problem going on with T-Mobile Note 4 (SM-N910T Android 6.0.1). Whenever I receive a regular cell phone call (or I call someone) and after that I try to use WhatsApp, viber, skype then I get into audio problem with these apps. if I call someone using these apps then they can't hear me and if someone calls me then I can't hear them. The only solution right now is to restart the phone. But I have to do this after every regular phone call.
I have replaced my phone couple of times and each time I am getting into same problem. so o think resetting the phone won't this problem.
Any suggestions are most welcome.
Thank you,

Question When someone calls me, it rings once and disconnects on their end

When someone calls me, it rings once and disconnects on their end, but for me, I have no information on a missed call or anything, like they never called me, did anyone else face this problem?
And if yes, can someone help me solve this issue?
Exynos S21 ultra running April patch on ONE UI 5.1
It sounds to me like this is a carrier issue. Are you able to make outgoing calls? Did you get a new line of service when you got your phone, or did you use a different phone before?

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