[q] [problem] headphone jack not working - One (M7) Q&A, Help & Troubleshooting

Hello All,
Recently my HTC One's headphone jack has stopped working. I've tried multiple pairs of headphones, and when I play music, it comes out of the speakers.
Any solutions? I've tried factory resetting, force closing Play Music and Soundcloud, and turning on/off beats audio.
Thanks!

markdroid1181 said:
Hello All,
Recently my HTC One's headphone jack has stopped working. I've tried multiple pairs of headphones, and when I play music, it comes out of the speakers.
Any solutions? I've tried factory resetting, force closing Play Music and Soundcloud, and turning on/off beats audio.
Thanks!
Click to expand...
Click to collapse
You already have a thread here with the same info why creating another one? If no one answered your question, just bump your thread, no need to create another one
If no headset are working in your phone it looks like your audio jack has failed. Are you running any custom rom/kernel? If yes return to stock and check if the problem persist, if yes then its probably broken --> send it for repair.

alray said:
You already have a thread here with the same info why creating another one? If no one answered your question, just bump your thread, no need to create another one
If no headset are working in your phone it looks like your audio jack has failed. Are you running any custom rom/kernel? If yes return to stock and check if the problem persist, if yes then its probably broken --> send it for repair.
Click to expand...
Click to collapse
I am on stock Play Edition 5.0.1 software and cannot send it in for repair, as I am not under warranty anymore.

markdroid1181 said:
I am on stock Play Edition 5.0.1 software and cannot send it in for repair, as I am not under warranty anymore.
Click to expand...
Click to collapse
you can always send it for repair but it will cost money, unfortunately.
What about using Bluetooth headsets?

alray said:
you can always send it for repair but it will cost money, unfortunately.
What about using Bluetooth headsets?
Click to expand...
Click to collapse
I'd rather fix it myself or order a new phone. As for the bluetooth headset, I am not a fan of Bluetooth headsets.
After a factory reset, cache wipe, and reboot in safe mode, nothing seems to work. However, I've found a workaround in the SoundAbout app, but do not like the application wasting space in my app drawer and changing settings from headphones to speaker is a pain. I am almost certain this is a software issue. Hopefully it gets fixed in the 5.0.2 update.

Related

[Q] I897 stock wired earbud mic & pause button inop

Short version: Having a problem with I897 using the stock earbuds where I can hear fine but the mic and pause button are not working.
Details: I have two I897's and two stock earbuds (w/ mic and pause button). One I897 is rooted with stock ROM and some AT&T bloatware removed and both earbuds have GOOD audio but NO mic or pause function. The other I897 is pure stock and both earbuds work fine.
On the "faulty" I897, I have restored to factory default (using SGS tools). Prior to reloading the data (via Titanium Backup) the earbuds have the SAME problem.
My gut says the phone doesn't have a hardware problem. I am not sure what software settings would cause this. Perhaps one of the bloatware prog's that I axed controlled that??
Any useful tips, pointers, or advice are GREATLY appreciated.
DaveCT
UPDATE: I did the Odin 1-click with no change. I also upgraded to 2.2 thinking that may restore/repair something. No joy. Maybe it IS a hardware issue.
Perhaps I should utilize that expensive "insurance" plan bought with the phone.
I'd still like to hear from anyone with advice or suggestions.
Thanks,
DaveCT
If indeed it is an issue with the phone itself, call at&t warranty department and get a replacement. No charge unless you want expedited shipping and they will sometimes waive that as well.
Worked with AT&T on the phone and they had me do a "Master reset" (is that the same as the SGS Tools reset?). Same problem. Luckily I had a local warranty location and got a new phone today. No more problems and kept the same headset.
Thanks for input.
DaveCT
Another update:
Not 100% convinced the wired mic and pause button just STOPPED working, I decided to try an experiment.
With my replacement phone, I used paid Titanium Backup to erase bloatware 1 by 1, checking the wired mic and pause button after deleting each app. I had no problem until the default mms / messaging / com.android.messaging app. I had already installed Handcent and considered it better than the default. Upon deleting the default app, the exact same problem occurred: no wired mic or pause button.
Not realizing TB doesn't backup system apps, I couldn't restore the default messaging app. I searched high and low for a copy of the original file and couldn't find it. Finally, after a TB backup, I uninstalled Handcent, reinstalled it and the problem is cured.
That begs the question: If that was my problem all along, why didn't any of the reset / "Master Reset" / Odin resets cure it?
Hopefully anyone with problems like this will benefit from my trial & error.
Regards,
DaveCT
You probably know this, but the stock ear buds don't have a microphone. Not sure if a seemingly inoperable microphone is part of your issue, but your title says "mic" so I thought I'd throw this out there.
mobius911 said:
You probably know this, but the stock ear buds don't have a microphone. Not sure if a seemingly inoperable microphone is part of your issue, but your title says "mic" so I thought I'd throw this out there.
Click to expand...
Click to collapse
I don't have a make or model other than they are "SAMSUNG" branded but mine definitely has a mic. The little box that holds the pause button doubles as the mic. I have used voice recorder app to verify this.
Thanks,
DaveCT
Interesting. The headset that came packaged with my new Captivate is stereo only, with a pause/play toggle.
If these are different (and I'm sure Samsung makes many), that may account for your issues.
One other thought- when you get or make a call with the headset, you hear sound through the headset, but the microphone on the phone itself is broadcasting your voice. Are you positive that in your test your voice went through the microphone on the headset and not the microphone on the phone?
mobius911 said:
Interesting. The headset that came packaged with my new Captivate is stereo only, with a pause/play toggle.
If these are different (and I'm sure Samsung makes many), that may account for your issues.
One other thought- when you get or make a call with the headset, you hear sound through the headset, but the microphone on the phone itself is broadcasting your voice. Are you positive that in your test your voice went through the microphone on the headset and not the microphone on the phone?
Click to expand...
Click to collapse
Yes... mine definitely had a mic as well. Had it in my mouth a few times while recording :x

[Q] Problems with Switching audio

Hi Everyone,
I have a weird problem. I tried installing skype from play store yesterday and DSPPack for player Pro and ever since i am having this weird problem.
1) When i plug in a Headset/Earphones the phone does not recognize it. The Audio from the phone calls continues through the earpiece and Music is routed to the Speaker
2) When i restart the phone with the Headset/Earphones plugged in, all the audio is played only through the Headset/Earphones (removing them the audio is not routed back to the earpiece or Speakers)
3) I found this app called SoundAbout, using this app i am able to switch between the Earpiece/Speaker and Earphones/Headset.
Can someone guide me as to how to fix this problem. I have done factory reset twice already but of no use
Thanks and regards
Sanjay
Ru on ICS or Jb try to Flash Stock rom
Sent from my XT925 using xda app-developers app
I bought the phone on the 25th Feb, got a JB update 5 days later.
I did not root the phone
L7iharsha said:
Ru on ICS or Jb try to Flash Stock rom
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
yekollu said:
I bought the phone on the 25th Feb, got a JB update 5 days later.
I did not root the phone
Click to expand...
Click to collapse
What's the system version
Sent from my XT925 using xda app-developers app
L7iharsha said:
What's the system version
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
91.2.26001.XT890.Retail.en.EU
Can someone help me please
Voice swithch
yekollu said:
Can someone help me please
Click to expand...
Click to collapse
I'm on stock JB retail.EU too. I tried the features that make you problems to find out whether I've got any issue. Both video and Skype through headphones work normal, sound is transmitted via headphones. I don't use any market video player I suppose that you use MX Video Player. Try with stock player, you'll have excellent and smooth video playing. If you want to use other player because of subtitles, I recommend BSPlayer.
But what is important for the beginning is to eliminitate possible cause of your troubles. I suggest you to try these:
1. Inspect how are headphones connected. Thin click is to be heard when connected right. They shall not be inserted less and not beyond this click.
2. If you have bluetooth headphones or you can borrow them (stereo not calling headset) try whether you have the same problem with them.
3. Remove video player and check if the problem still exist with Skype.
piskr said:
I'm on stock JB retail.EU too. I tried the features that make you problems to find out whether I've got any issue. Both video and Skype through headphones work normal, sound is transmitted via headphones. I don't use any market video player I suppose that you use MX Video Player. Try with stock player, you'll have excellent and smooth video playing. If you want to use other player because of subtitles, I recommend BSPlayer.
But what is important for the beginning is to eliminitate possible cause of your troubles. I suggest you to try these:
1. Inspect how are headphones connected. Thin click is to be heard when connected right. They shall not be inserted less and not beyond this click.
2. If you have bluetooth headphones or you can borrow them (stereo not calling headset) try whether you have the same problem with them.
3. Remove video player and check if the problem still exist with Skype.
Click to expand...
Click to collapse
1) The problem is not related to Hardware, otherwise SoundAbout would not work
2) Same problem with blue tooth headphones
3) I have removed skype, Player Pro
I installed Player Pro and not MX Player
I even made a factory reset (Settings - Privacy - Factory data reset).
I again made a factory reset now and as i mentioned before... the phone does not detect anything plugged into the Audio Jack. If i restart the phone with something plugged in the audio jack, all volume is routed only through the audio jack (if remove the plug, there is no audio from the earpice or built in loudspeaker) and i have to restart the phone again
yekollu said:
1) The problem is not related to Hardware, otherwise SoundAbout would not work
2) Same problem with blue tooth headphones
3) I have removed skype, Player Pro
I installed Player Pro and not MX Player
I even made a factory reset (Settings - Privacy - Factory data reset).
I again made a factory reset now and as i mentioned before... the phone does not detect anything plugged into the Audio Jack. If i restart the phone with something plugged in the audio jack, all volume is routed only through the audio jack (if remove the plug, there is no audio from the earpice or built in loudspeaker) and i have to restart the phone again
Click to expand...
Click to collapse
Then is it obviously that you have problem with the system (JB or kernel). As I mentioned I have the identical system and no issues with voice switching. You could try to flasIt the JB once more but I wouldn't recommend. Since you have practicaly new phone the most logical solution is to bring it to the service. Its better that the service take the risk of succesful flash and it is usually done really fast.
piskr said:
Then is it obviously that you have problem with the system (JB or kernel). As I mentioned I have the identical system and no issues with voice switching. You could try to flasIt the JB once more but I wouldn't recommend. Since you have practicaly new phone the most logical solution is to bring it to the service. Its better that the service take the risk of succesful flash and it is usually done really fast.
Click to expand...
Click to collapse
One more issue i have noticed, irrespective of the number of unread messages the messages icon show 3 on the top right corner..
Could you please tell me how to flash JB again to the phone?

[Q] headphone jacks not working

Hi guys,
I just installed the latest Album firmware this morning, and after that, my jacks don't work anymore. I checked if my earphone is defective, but I have tried it on different devices, but it works just fine. I also don't want to bias you with the album firmware update. But it seems that it might be the culprit. When I try to play music with the headphones/earphones plugged in, it plays thru the speakers instead. Tried restarting and all. Still nothing.
On that pretense, is anybody here experiencing the same thing? Any other way to fix this?
Thanks in advance for your help!
Not me. I updated the Album App today as well but my audio luckily still plays through the audio jack.
Did you perhaps hold the device underwater in a specific way or in a specific fluid that might've caused your audio jack to malfunction?
If not, I have no idea what it is and you may have more luck asking at the store where you bought your device from.
Hi, I used another audio jack and used it as an aux out to a speaker, and it worked. Maybe there is something wrong with the ear phones themselves.. Thanks
Sent from my C6903 using xda app-developers app
It could be... I heard people of having problems with stock headphones...try them on other phone or etc and see
Sent from my C6903 using Tapatalk

Weird problem with speakers and mic

I have a problem with my unrooted Xperia Z with a locked bootloader. My main speaker does not work for any media like music games or videos, but works fine for loudspeaker calls. Also the earpiece speaker doesnt work at all. Another problem i found was that my microphone would not work at all unless it was in a call and i was using loudspeaker. The final problem is that when ever i plug in my earphones, google now pops up and sometimes my phone starts playing music automatically throught the earphones, when i remove the earphones, instea of stopping the music continues but the speakers dont work so it just keeps playing them silently. If anyone knows the soultion to this, please respond as ive searched everywhere and i have not found one solution yet.
UPDATE: i used the application soundabout to reroute the audio and the calls are now fine, the only problem is that when i plug in my earphones the google now problem persists. If i plug in earphones with a mic, i dont get any of these problems and everytime i want to use my internal speaker for media, i have to manually re-route the audio to them. Anybody know a solution to these 2 problems?
I do have the exact same problem, I tried different ROMs and Audio Mods (at the moment I've got a stock ROM) without any change.
Did you somehow fix it?
Exact same problem, i run stock android 5.1.1 build 10.7.A.0.222 locked boot loader. Problem suddenly came up last week during vacation, quite some time after I did OTA upgrade to 5.1.1 - so this is not related to ROM updates.
After installing soundabout (thanks for the hint) the rerouting did not work immediately - i had to set phone to earpiece and media to speaker in the app and reboot for it have an effect.
I think the root cause is, the phone thinks there are headphones connected, when there really aren't. If I use the UKW radio app, it starts and shows headphones as output-icon right away - it should actually complain that there is no reception without phones because the antenna (headphone cable) is missing. Since it doesn't complain I guess that's the culprit.
Any hints how to fix that, without using a rerouting app? (kinda stupid, using bluetooth speakers and so on now needs a manual setting change in soundabout).
I have that phone for more than 2 years now and used headphones maybe twice with it, so a busted headphone-jack is out of the question too.
Guys give it a try.
Thanks Ess Arr, that really works!

Sound problem when calling solved by custom ROM?

My friend has a problem with his galaxy s4 active. His microphone and speaker work perfectly when testing with music and audio recording. But when calling someone the speaker is dead silent and the other person can't hear him. I saw a bunch of threads where they reheat the audio IC and so on. He is running android 5.0.1. Now my question is: is this a software problem and can it be fixed by flashing CM? Thanks for any and all replies.
Edit: If you're wondering I know how to flash custom ROMs and have a lot of experience doing that.
I have the same problem, no sound when call via telephone app. Videos and music are prefect to. The best is when I use WahtsApp and call to someone everything is ok. So I think hardware is ok but something is blocking standard telephone application. I reset my phone (wipe) and reload rom but the problem wasn't gone.
I'm still looking for any solution so maybe someone can help.
Tx
Samsung headphones are not working too.
Solution:
http://forum.xda-developers.com/gal...ute-person-t3169864/post62150085#post62150085
And post 7
ungrillao said:
Solution:
http://forum.xda-developers.com/gal...ute-person-t3169864/post62150085#post62150085
And post 7
Click to expand...
Click to collapse
Thanks for the reply I was thinking it is a software glitch considering sound recording still works.
Sent from my Xperia M2 using Tapatalk

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