[Q] dead moto x pure edition - X 2014 Q&A, Help & Troubleshooting

Hi there
Today my phone just turned of by itself and wont turn on anymore
i have tried holding power and volume together
have connected it to charger but it is not charging
i even held the power button for 3 minutes but nothing is happening
Please help me

If you can't get it to respond at all, then you have a hardware issue and need to make a warranty claim.

Rzr92 said:
have connected it to charger but it is not charging
Click to expand...
Click to collapse
For how long? If you haven't already done so, leave it on the charger overnight and try again in the morning.

I have it on charger since 2 hours,i will try leaving it overnight
and it had 80 percent charge before dying

Have you tried booting to recovery. Here is a link to the steps involved. From there you can wipe cache or a system restore. http://forums.androidcentral.com/mo...moto-x-into-recovery-so-i-can-wipe-cache.html

now it is just displaying a green led light, i had it on charge the whole night
and it also doesnt boot into recovery

The green LED indicates that the phone is charging, but does not have sufficient power to turn on. Do you have another charger and cable you could try?

Solutions Etcetera said:
The green LED indicates that the phone is charging, but does not have sufficient power to turn on. Do you have another charger and cable you could try?
Click to expand...
Click to collapse
Yeah i have connected it with a 1.8 A charger since 2 hours, but still getting the green light

Rzr92 said:
Yeah i have connected it with a 1.8 A charger since 2 hours, but still getting the green light
Click to expand...
Click to collapse
Different cable?

Solutions Etcetera said:
Different cable?
Click to expand...
Click to collapse
Yup different cable

Bummer. Sounds like it's indeed a hardware problem.

Related

[FIX] Revive phone from the drain of death

this is a problem on Xperia Devices (at least the ones with a sealed battery my x10 never had this).
This drain brick happens because the hell i know, but is phone bricked, dark, no light , no vibration, nada, its was a real brick.
how i fixed it? sort of i fixed my Xperia T had to provoke charging but the Z1 doesnt have a red blinking light after charging it for a while... but it does have a magnetic charging port!.
now to the instructions. following what i did to try and revive my phone.
1. try to charge the phone for an hour or so.
2. most like it wont charge but if you connect it to the PC, it will sort of react to it, just try unplugging and plugging the phone till it reacts, you may even leave it to charge there just in case (for about 10 mins if you want i leaved it for 3).
3. get a 2 AMP charger, the original one or a known brand charger like anker (i did it with my anker charger and it worked).
4. get or Use a magnetic cable/dock and connect it simultaniously with the usb cable on the PC. (and no the magnetic cable wasnt enough to jump charge the phone).
5. if the stimulation worked, it should be able to show a really dim red led, that means your phone is still alive
6.let it charge it will turn on alone.
7. smile and cry out of joy because your 500-700 dollar phone still works.
if it worked or you have any modifications on this method leave a comment and hit the THANKS button.
btw i turned on my phone and it had 1% that means it never charged until i jump charged it.
Interesting. For normal charging, will plugging the Z1 to the USB and magnetic ports simultaneously speed up charging as well?
Celestial Fury said:
Interesting. For normal charging, will plugging the Z1 to the USB and magnetic ports simultaneously speed up charging as well?
Click to expand...
Click to collapse
no you can't speed up charging. Charging speed is limited to cable quality, AC plug quality and software/hardware restrictions.
the USB on PC and magnetic cable combo for some reason helps to start the phone like you do when you want to recharge an depleted car battery.
It just open the circuit and let the phone charge again.
someone please confirm if this works for more than one person/situation.
Thanks for assistance btw, hopefully it works for all of us.
Nope doesn't work.
I tried it already.
Sorry guys.
Worked for me. Took some time before PCC registered it though.
help me please
Asadroid said:
this is a problem on Xperia Devices (at least the ones with a sealed battery my x10 never had this).
This drain brick happens because the hell i know, but is phone bricked, dark, no light , no vibration, nada, its was a real brick.
how i fixed it? sort of i fixed my Xperia T had to provoke charging but the Z1 doesnt have a red blinking light after charging it for a while... but it does have a magnetic charging port!.
now to the instructions. following what i did to try and revive my phone.
1. try to charge the phone for an hour or so.
2. most like it wont charge but if you connect it to the PC, it will sort of react to it, just try unplugging and plugging the phone till it reacts, you may even leave it to charge there just in case (for about 10 mins if you want i leaved it for 3).
3. get a 2 AMP charger, the original one or a known brand charger like anker (i did it with my anker charger and it worked).
4. get or Use a magnetic cable/dock and connect it simultaniously with the usb cable on the PC. (and no the magnetic cable wasnt enough to jump charge the phone).
5. if the stimulation worked, it should be able to show a really dim red led, that means your phone is still alive
6.let it charge it will turn on alone.
7. smile and cry out of joy because your 500-700 dollar phone still works.
if it worked or you have any modifications on this method leave a comment and hit the THANKS button.
btw i turned on my phone and it had 1% that means it never charged until i jump charged it.
Click to expand...
Click to collapse
Hello my friend I have Xperia Z1 and I fall into the Hard Brick Pc didn't recognized my phone but I put myself in the wall charger after a few hours LED red blinking you can post a picture for this solution because I did not understand exactly and thank you
pheel said:
Nope doesn't work.
I tried it already.
Sorry guys.
Click to expand...
Click to collapse
did the computer detected the phone but for a brief moment like trying to install the drivers?
Kirkymole said:
Worked for me. Took some time before PCC registered it though.
Click to expand...
Click to collapse
@Kirkymole;
can you share what you did exactly and what i can up to the guide?
and im glad that i could help you
momo-infos said:
Hello my friend I have Xperia Z1 and I fall into the Hard Brick Pc didn't recognized my phone but I put myself in the wall charger after a few hours LED red blinking you can post a picture for this solution because I did not understand exactly and thank you
Click to expand...
Click to collapse
as i told you on the PM write up how you bricked it exactly and what steps have you done so i can help you correctly.
i will post pictures of the procedure of how i did it when i get a few hours to edit and upload it.
Tried this trick last night. After 2 hours LED stopped blinking and became stable RED (no flashing). This is the first time in 1 month that LED stopped flashing, I was even able to Hold Power+Volume up button and it vibrated 3 times (nothing like that happened in the past). So it was a significant improvement from where I was 2 days ago. However, LED suddenly turned off and when I connected it to charger again it started to blink again. Buttons do not respond again.
Little info from the past:
I bricked my Z1 when I flashed .290 ROM. Left it on charge for 2 days nothing happened, flashtool would not recognize it and kept saying USB debugging off. Then I decided to open back cover and remove the battery so it could reset. That didnt resolve the issue and i just gave up.
Video instruksion would be very helpfull maybe
Asadroid said:
did the computer detected the phone but for a brief moment like trying to install the drivers?
Click to expand...
Click to collapse
Yes. But the computer simply recognised it as a normal "unknown" usb device with usb debugging disabled.
--
ruinkhan said:
Tried this trick last night. After 2 hours LED stopped blinking and became stable RED (no flashing). This is the first time in 1 month that LED stopped flashing, I was even able to Hold Power+Volume up button and it vibrated 3 times (nothing like that happened in the past). So it was a significant improvement from where I was 2 days ago. However, LED suddenly turned off and when I connected it to charger again it started to blink again. Buttons do not respond again.
Little info from the past:
I bricked my Z1 when I flashed .290 ROM. Left it on charge for 2 days nothing happened, flashtool would not recognize it and kept saying USB debugging off. Then I decided to open back cover and remove the battery so it could reset. That didnt resolve the issue and i just gave up.
Click to expand...
Click to collapse
Exact same thing happened to me. "USB debugging off"
All I did was plug in the magnetic connector, then with the PC turned on and Pc companion running I plugged in the USB, it took about 20 minutes to recognise it but once it did, I unplugged it, left it on charge via the magnetic plug for around 5 hours and although the charging symbol never appeared it booted into recovery the normal way (I did that just to see what would happen) then restarted the phone via Cwm and it worked normally from then on.
Kirkymole said:
although the charging symbol never appeared it booted into recovery the normal way .
Click to expand...
Click to collapse
BY saying "Charging Symbol never appeared", do you mean LED was not red and turned off?
ruinkhan said:
BY saying "Charging Symbol never appeared", do you mean LED was not red and turned off?
Click to expand...
Click to collapse
The symbol that appears on the screen.
I also kind of used this method.
I directly plugged in, in these steps.
1) Plug in magnetic charging dock with 1A charger (Plugged USB into charger)
2) Plug in USB with 2.1A charger (Plugged USB into charger)
Dim-ish red light popped up and the phone began booting.
Plugging into the phone for me wasn't as effective as plugging into the charger as I left it for a while and nothing happened but upon plugging USB into my single dual port charger this method worked to get my phone onto the charging screen, Android L
Had to plug the USB in and out a few times, not too many times, but eventually it booted up to the charging screen.
Be patient is the key I suppose?
For me worked with magnetic and usb 1A charger! Thanks!

M7 charges for 20 seconds then stops charging

Dear XDA,
I have a fairly annoying problem. The phone is not charging properly.
When i connect my phone to a charger it charges for roughly 20 seconds. Usually it doesnt show anyting at the start. But after a while it shows the charging icon on the display and the led starts blinking. After 20 seconds it stops doing that and after a while it shows the charging icon + blinking led again. Somehow it's in a charging loop.
I've tried different adapters. Different cables. Let it 'charge' overnight. And hook it on to a computer for a hour or so.
Sometimes i can turn my phone on but then it's on 1% and powers off emediatly. It won't charge when it's turned on.
I'm running MaximusHD 46. I have it for a while now and had no problems whatsoever.
The phone is from the Netherlands but I live now in Zanzibar. They have a different power output and the voltage is not stable. Usually i charge it when there is a stabilizer connected. But hasn't been always the case. Could that be the problem?
Thanks in advanced for your replies,
Lennard
len.asdf said:
Dear XDA,
I have a fairly annoying problem. The phone is not charging properly.
When i connect my phone to a charger it charges for roughly 20 seconds. Usually it doesnt show anyting at the start. But after a while it shows the charging icon on the display and the led starts blinking. After 20 seconds it stops doing that and after a while it shows the charging icon + blinking led again. Somehow it's in a charging loop.
I've tried different adapters. Different cables. Let it 'charge' overnight. And hook it on to a computer for a hour or so.
Sometimes i can turn my phone on but then it's on 1% and powers off emediatly. It won't charge when it's turned on.
I'm running MaximusHD 46. I have it for a while now and had no problems whatsoever.
The phone is from the Netherlands but I live now in Zanzibar. They have a different power output and the voltage is not stable. Usually i charge it when there is a stabilizer connected. But hasn't been always the case. Could that be the problem?
Thanks in advanced for your replies,
Lennard
Click to expand...
Click to collapse
This problem occurs all the time? I mean it's the same in all modes like when booted up and running Android, while powered off and while in recovery.
Or only when the device is powered off?
What recovery are you using ? (name and version) please :good:
Danny201281 said:
This problem occurs all the time? I mean it's the same in all modes like when booted up and running Android, while powered off and while in recovery.
Or only when the device is powered off?
What recovery are you using ? (name and version) please :good:
Click to expand...
Click to collapse
I have not been able to get into recovery. Basically it's dead in the water and occasionally i can turn it on.
The recovery i use is TWRP. The version i'm not sure of (since i cannot check) but if I think it's 2.6.3.6.
len.asdf said:
I have not been able to get into recovery. Basically it's dead in the water and occasionally i can turn it on.
The recovery i use is TWRP. The version i'm not sure of (since i cannot check) but if I think it's 2.6.3.6.
Click to expand...
Click to collapse
Sounds like a Hardware problem either with the usb port or the battery itself.
A new usb cable may help if you've already tried that there's not much else you can do.
Some of the newer 2.8.x.x versions of TWRP have issues charging while off. But it doesn't effect charging any other time. Have you tried powering on while it's connected t an AC wall charger?
Danny201281 said:
Sounds like a Hardware problem either with the usb port or the battery itself.
A new usb cable may help if you've already tried that there's not much else you can do.
Some of the newer 2.8.x.x versions of TWRP have issues charging while off. But it doesn't effect charging any other time. Have you tried powering on while it's connected t an AC wall charger?
Click to expand...
Click to collapse
Thanks again for the reply.
I've tried multiple usb cables and chargers . Also I tried to turn it on while connected to a wall charger, even recovery doesnt seem to work. Yesterday I still could turn it on. But today not ..
Ugh, sounds like I have to buy a new phone
You have checked the usb port for dust and lint yeah?
oc74ne said:
You have checked the usb port for dust and lint yeah?
Click to expand...
Click to collapse
Lint? What do you mean with that? But yeah, I have cleaned the usb port from dust.
And I managed to get into recovery! I tried finding out where i could reset the battery settings... but I couldn't find it . The phone was getting hot so i think it's sort of charging in recovery mode. So i let it be in recovery mode for the charging. Let's see if that works :]
len.asdf said:
Lint? What do you mean with that? But yeah, I have cleaned the usb port from dust.
And I managed to get into recovery! I tried finding out where i could reset the battery settings... but I couldn't find it . The phone was getting hot so i think it's sort of charging in recovery mode. So i let it be in recovery mode for the charging. Let's see if that works :]
Click to expand...
Click to collapse
If you can get a little charge in the battery you can try the USB Host Mode reset. Power off the device and hold Volume up+Volume Down+Power. Hold all three buttons for 2mins plus. The device will appear to bootloop while your holding the buttons. That's normal. When you let go the phone should boot up normally.
Test the charging again :good:
Danny201281 said:
If you can get a little charge in the battery you can try the USB Host Mode reset. Power off the device and hold Volume up+Volume Down+Power. Hold all three buttons for 2mins plus. The device will appear to bootloop while your holding the buttons. That's normal. When you let go the phone should boot up normally.
Test the charging again :good:
Click to expand...
Click to collapse
Thanks! That might do it. Anyway i'll try it this afternoon when i'm back home. Should I keep the phone connected to the charger or disconnect?
len.asdf said:
Thanks! That might do it. Anyway i'll try it this afternoon when i'm back home. Should I keep the phone connected to the charger or disconnect?
Click to expand...
Click to collapse
I suppose it would be best to disconnect during the reset procedure. But I don't no for sure if it will make any difference connected or not.
Danny201281 said:
I suppose it would be best to disconnect during the reset procedure. But I don't no for sure if it will make any difference connected or not.
Click to expand...
Click to collapse
He guys! Just wanted to let you know that nothing really worked so i figured my battery is just broken.
Anyway, Thanks for the help!
Cheers,
Lennard

Verizon Moto X 2013 Not Turning On

Hi guys, so basically a while back my Moto X (2013, 1st generation) decided to just stop working so I updated to the 2014 version, however I would really like to get my photos back off of the internal memory of my old Moto X, however it won't turn on at all.
I am not sure if it is an issue with the battery or what, but basically what it does is when you try to turn it on, nothing happens at all, and if you plug it into a charger then the green LED light at the top of the phone turns on (I have read that means that the battery is so dead it can't turn the display on) however, after a few seconds or so of being plugged into a charger, the green light turns off and I have to unplug the charger and plug it back in for the light to come back on.
Is there anyone that knows what exactly is happening and how I could fix this?
I looked up how to change the battery in it, but am not sure if that is what is wrong with the phone or what. And was wondering if I do end up changing the battery and that works, would I still have the photos that are on the phone, or would they be gone?
The phone is simply just a stock 2013 Verizon Moto X, not rooted or anything and it was running KitKat 4.4.4.
try leaving it plugged into the wall over night. then, plug into your computer and see if you can get a connection. also try holding all three buttons for 5 seconds, then let go of the power button (force reboot to recovery).
jco23 said:
try leaving it plugged into the wall over night. then, plug into your computer and see if you can get a connection. also try holding all three buttons for 5 seconds, then let go of the power button (force reboot to recovery).
Click to expand...
Click to collapse
Just tried both holding down the buttons and plugging it into my computer, both did nothing to the device. I guess I'll try plugging it in over night tonight to see if that does anything. Thanks for the reply.
Use a wall charger that can provide enough output voltage at least 1.5 - 2.0V, Samsung has plenty chargers with this level. Leave it plugged in for 2 to 4 hours, that can do the trick
siredux said:
Use a wall charger that can provide enough output voltage at least 1.5 - 2.0V, Samsung has plenty chargers with this level. Leave it plugged in for 2 to 4 hours, that can do the trick
Click to expand...
Click to collapse
agreed - using the OEM charger (cable and usb adapter) is the best way to go. 3rd parties adapters do not generate enough power.
Alright, sorry it took so long to respond to this, I had to go on a trip for the past week and didn't have a chance to reply.
I tried charging it over night using the stock charger that came with it and the green LED light at the top of the phone came on, and it was on for like 40 seconds or so, then the light turned off, and there was no other signs of it charging or not. There is no damage to the charger at all so I am guessing it is something wrong with the phone? Anyone know what is causing this or how I could fix it?
SlenderCraft said:
Alright, sorry it took so long to respond to this, I had to go on a trip for the past week and didn't have a chance to reply.
I tried charging it over night using the stock charger that came with it and the green LED light at the top of the phone came on, and it was on for like 40 seconds or so, then the light turned off, and there was no other signs of it charging or not. There is no damage to the charger at all so I am guessing it is something wrong with the phone? Anyone know what is causing this or how I could fix it?
Click to expand...
Click to collapse
Green light usually means dead battery. See if Motorola will replace.
Sent from my Moto X using XDA Free mobile app

[Q] Totally DEAD Mi Mix

Oddest thing. I was in my car using my Mi Mix for GPS and had it charging while in use. I came to a point where it was fully charged and didn't need to use the navigation anymore so I long pressed power (Epic ROM) and then chose the SHUTDOWN option. Little while later I get home and go to power on my phone and nothing. Nothing at all. Tried long pressing power for over 20 seconds nothing. Tried with VOL UP. Nothing. Tried with VOL DOWN nothing. Tried using a wall charger to see if anything would light up. Nothing. Tried connecting to a computer nothing.
The phone has ZERO damage. Mint condition. For the life of me I have no idea WTF happened to this phone!
Was it hot?, I had this incident happening to mi today, I took a little trip around town and when I got home the phone was off for some reason, I did try to turn it on by pressing the power button a few times and nothing but then it turn on. That was weird, first and I hope the last time.
On my PC I ran the MiFlash tool. The phone does show up on the list when I hit REFRESH but when I try to flash the stock Chinese firmware it fails. It says something to the effect that it can't connect. I get a red error message after a few seconds
SantinoInc said:
On my PC I ran the MiFlash tool. The phone does show up on the list when I hit REFRESH but when I try to flash the stock Chinese firmware it fails. It says something to the effect that it can't connect. I get a red error message after a few seconds
Click to expand...
Click to collapse
Wonder if it has triggered some safety feature because of heat, put it somewhere really cool for a while and try again.
jazz452 said:
Wonder if it has triggered some safety feature because of heat, put it somewhere really cool for a while and try again.
Click to expand...
Click to collapse
You mentioned in the other thread about disconnecting the power supply. I haven't been able to find any tutorial on how to do that. Have you come across something like that?
SantinoInc said:
You mentioned in the other thread about disconnecting the power supply. I haven't been able to find any tutorial on how to do that. Have you come across something like that?
Click to expand...
Click to collapse
Looking really easy
jazz452 said:
Looking really easy
Click to expand...
Click to collapse
I now notice that when I plug the charger in I'm getting a red flashing led light (right above the charging port) Does anyone know what that means?
SantinoInc said:
I now notice that when I plug the charger in I'm getting a red flashing led light (right above the charging port) Does anyone know what that means?
Click to expand...
Click to collapse
So you unplugged the connector? Might need a "deep flash cable" might be another way try plugging in pc without battery connected. Then see if miflash recognise it
SantinoInc said:
I now notice that when I plug the charger in I'm getting a red flashing led light (right above the charging port) Does anyone know what that means?
Click to expand...
Click to collapse
Led it's red flashing in power-off mode when battery it's too discharged.
I've had a similar problem.
I've completely discharged the smartphone to test its capacity.
In power-off mode, I've tried to charge the battery with a non original battery charger; result: red flashing for, about, 10-15 minutes.
After this period, I could turn on the smartphone.
With stock Xiaomi battery charger, this problem doesn't appear, because of Qualcomm Quick Charge 3.0, that can charge rapidly the Mi Mix's big battery.
Are you sure your battery is fully charged? And your battery charger works well?
SantinoInc said:
I now notice that when I plug the charger in I'm getting a red flashing led light (right above the charging port) Does anyone know what that means?
Click to expand...
Click to collapse
It means it's flat or faulty battery, tried a different cable and charger, left it over night, battery can die without good reason.

Moto X 2nd gen not charging green light

When plugged in charger, a short green blink flashes and that's it. Doesn't turn on, doesn't react anyhow. Tried the trick with holding Volume - key and Power Up for 120 seconds and it just blinks again and nothing more. Left for 12 hours, doesn't charge at all. Tried different cables and chargers, and laptops and computers. Nothing makes it turn on.
If connected to the compuer, it is detected as USB device ( after drivers install ) also it is detected as а QHSUSB_BULK but drivers not found. RSD Lite doesn't detect the phone as anything.
Is there any other trick to turn this thing on?
Mango Polo said:
When plugged in charger, a short green blink flashes and that's it. Doesn't turn on, doesn't react anyhow. Tried the trick with holding Volume - key and Power Up for 120 seconds and it just blinks again and nothing more. Left for 12 hours, doesn't charge at all. Tried different cables and chargers, and laptops and computers. Nothing makes it turn on.
If connected to the compuer, it is detected as USB device ( after drivers install ) also it is detected as а QHSUSB_BULK but drivers not found. RSD Lite doesn't detect the phone as anything.
Is there any other trick to turn this thing on
Click to expand...
Click to collapse
I also have this problem at times, I solved using a quick charge 2.0 charger
try to
Push the power button
And then send the phone in bootloader mode
This is a temporary fix, you have to change the battery
sorry for my bad English
linckandrea said:
I also have this problem at times, I solved using a quick charge 2.0 charger
try to
Push the power button
And then send the phone in bootloader mode
This is a temporary fix, you have to change the battery
sorry for my bad English
Click to expand...
Click to collapse
wow
this means I first have to plug the cable ( a 2.0 one ) than push power button and then add pushing the Volume - key?
Yes
linckandrea said:
Yes
Click to expand...
Click to collapse
doesn't help
can u pls tell me in a few words closer to details and steps
?
Mango Polo said:
doesn't help
can u pls tell me in a few words closer to details and steps
?
Click to expand...
Click to collapse
Insert the cable into your phone,
Press the power button (until the battery charge screen appears)
Then go to bootloader mode
If the charging battery screen does not appear, wait 5 minutes
The green LED indicates that the battery is almost completely discharged
linckandrea said:
Insert the cable into your phone,
Press the power button (until the battery charge screen appears)
Then go to bootloader mode
If the charging battery screen does not appear, wait 5 minutes
The green LED indicates that the battery is almost completely discharged
Click to expand...
Click to collapse
I guess, a 5V/2A charger is not a fast charge option, right? Cause it's not turning on my phone. And the LED blinks only for 1 second when plugged in..
I will try finding another charger
linckandrea said:
Yes
Click to expand...
Click to collapse
I will try to directly charge the battery with a cable and + with -
Mango Polo said:
I will try to directly charge the battery with a cable and + with -
Click to expand...
Click to collapse
Good idea, I suggest you warm up the back cover a bit
So it will be easier to take it off
good luck
linckandrea said:
Good idea, I suggest you warm up the back cover a bit
So it will be easier to take it off
good luck
Click to expand...
Click to collapse
Am I doing things right? Here is a picture of my battery connector. I should connect the RED wire into the hole of PLUS and the white to the one of MINUS?
Mango Polo said:
Am I doing things right? Here is a picture of my battery connector. I should connect the RED wire into the hole of PLUS and the white to the one of MINUS?
Click to expand...
Click to collapse
Forgive me but I do not know

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