Is anyone else having issues with the sensor while on phone calls? Seems like the screen won't stay off while I have the phone to my ear and will start to mess everything up. I returned my first nexus 6 for the same reason and now the 2nd one is doing it.
Also is there a way to fix the vibration think.. Now what it called but seem very loud and loose while I type, is that just the way the phone is?
Are u on 5.1? Do u havê a tempered glass?
Sent from my Nexus 6 using XDA Free mobile app
What Teddy said. After reading numerous threads over in the roms sections, it seems that most of the sensor issues are caused by a screen protector of the tempered glass flavor
I am having an issue with the proximity sensor on my phone but the opposite of you after upgrading to 5.1. As soon as a call begins the screen is blank and the phone is unresponsive until the call is over. I downloaded a sensor monitoring app and it says the the proximity is 0.0 (max on).
I do not have a screen protector, I use Hangouts + Hangouts Dialer + GV but this happens in the other dialer too.
Anyone know how to scale that back?
5.01 and no tempered glass
Related
Anyone notice their proximity sensor is very flaky?
The screen will not shut off when I close my wallet cover over it. It will shut off when I start talking on the phone, but then will not "wake" when I move it away to hang up. I actually couldnt find anyway to wake it up so i just waited until the other side hung up (it was a recorded msg).
Any ideas? I may just shut off the proximity sensor and wait till I can swap it in store. Of course this was right after i installed a tempered glass screen .... would that impact it at all??thx!
http://forum.xda-developers.com/showthread.php?t=2922645
It seems that certain brands of tempered glass screen protectors are causing the same issue that you describe.
k2buckley said:
http://forum.xda-developers.com/showthread.php?t=2922645
It seems that certain brands of tempered glass screen protectors are causing the same issue that you describe.
Click to expand...
Click to collapse
thanks. mine was from extremeguard. i removed it. wait and see until the next person calls me. i contacted ATT and they said i have 11 days to return it (no exchanges available), and to try a master reset first
didnt seem to work after moving the glass. did a full reset and now it works....
ill try the glass again tomrrow and see if it stops working again. bizarre.
k2buckley said:
http://forum.xda-developers.com/showthread.php?t=2922645
It seems that certain brands of tempered glass screen protectors are causing the same issue that you describe.
Click to expand...
Click to collapse
this fixed the problem. thank you for saving me time and anguish returning the phone
eb50 said:
this fixed the problem. thank you for saving me time and anguish returning the phone
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Click to collapse
You're welcome. I'm glad you got it straightened out
k2buckley said:
You're welcome. I'm glad you got it straightened out
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Click to collapse
My tempered glass has a cutout for the 2 sensors on the left, are there any sensors on the right of the speaker? My proximity sensor also is not working. I will probably return my tempered glass also if this is the case...
This is happening to me and I don't have a screen protector. It's really getting annoying.
I'm having issues as well.... Not using any screen protector or whatsoever...
Yeh same here.. Looks like the sensor is maybe too sensitive. Hope sw can fix this.
+1 for the issue.
Cannot hang up after a call because the screen is black. Have to push the power button to wake it up first.
No screen protector.
mikkelwe said:
+1 for the issue.
Cannot hang up after a call because the screen is black. Have to push the power button to wake it up first.
No screen protector.
Click to expand...
Click to collapse
I just restored a backup of the original rom and the problem went away. So it's probably an issue with cm. Was on cm nightly from 01-13-2014
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
Is there a way to turn off proximity sensor without rooting? Looked through setting and must have missed it. Thanks in advance.
Still having this issue as well. I tried toggling the power button option then restarting my phone, it seems to help for a very short period of time (few hours maybe). I have tried several different screen protectors, the most recent ones having a cut out for the sensor and there is a decent gap between the two. Reloaded my phone several times and installed 5.0.1
The sensor doesn't really work to turn on the display when I go to pickup the phone and is spotty when making a call. In the first minute or so of the call, I can take the phone away from my head and it will register, illuminating the screen, after that it stops working.
I can't understand how it could be the screen protector at this point, it's no where close to obstructing the sensor.
Guess it's time to send this thing back. I must be nuts because I keep trying this power button suggestion and it just doesn't work for me longer than a few hours.
Same here, using a plastic rinkage screen protector no bubbles in it and the edge falls a good few MM from the sensor.
CM12 nightly builds still do it I'm on the 2/19th build with Franco kernel.
Best solution is get rid of the junk and get a Note 4. Mine is such a crap phone. It doesn't even do anything special except be big.
Hi,
Just to tell that I've got this pb since I installed the Spigen crystal protection, not even a tempered glass.
Before that I still had the original cheap film you get when you unbox, with the white corner.. the crystal is really nicer but it screws the sensor...
I believe it is software related. I have a tempered glass screen protector that does not cover the proximity sensor. I have noticed that about 60% of the time the screen does not turn back on when I move the phone away from my head. It seems to happen more when the phone call is longer than one minute. I also had a tempered glass protector that covered the sensor and had the same behavior. I did use an app to test the proximity sensor and with both screen protectors it worked 100% of the time using the app.
Sent from my Nexus 6 using XDA Premium HD app
Anyone else seem to have a problem with the ambient light/proximity sensor on their N6? I've noticed that a lot of times when i make calls, the screen won't shut off when i put the phone to my head... often with that resulting in my cheek touching something, and the person on the other end not being able to hear me. If i leave the phone at an angle against my ear so my cheek doesn't touch the screen, eventually the screen will shut off, but won't come on when i take the phone away from my ear, resulting in me having to press the power button to turn the screen back on.
Had that happen to me yesterday ... Rebooted and it hasn't happened today.
Sent from my Nexus 7 using Tapatalk
I'm having a issue now. Phone call comes in and screen stays on. I did a reboot, factory reset even installed custom ROM. It was working the other day. Anyway to calibrate this thing? Or do we have a bad sensor.
Also now my phone won't rotate screen.
Sent from my Nexus 6 using Tapatalk
Do any of you happen to have a screen protector on? As there have been some users that have been reporting issues with certain screen protectors. I believe most are tempered glass protectors that are the cause of the problems.
I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk
v4npro said:
I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
We own two new Nexus 6 devices that are rooted and decrypted. We have the same issue where the phone screen stays on during a call. Rebooting fixes for a short period (hours or so) but the problem comes back. Other threads show this to be an issue with other phones (nexus 5) with Lollipop. Not sure of a fix. These devices are only a few weeks old so it is not a dust issue.
Having the same issue that just suddenly started. Rebooting does not seem to help.
Happening here too. Frustrating.
My screen turns off when taking the phone to the ear but it doesn't turn on again after i take it away from my ear.
It's pretty bad on my phone. The screen turns on when I am on a call making the notification bar drop down. Also, the phone doesn't wake up when I pull the phone away from my fasce 80% of the time. When I am on a call the phone randomly vibrates like I am getting a notification and when I look I have nothing. With all of this going on, making phone calls on this device is a nightmare.
Restore clean wipe did nothing.
nexus 6
The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
aditya2529 said:
The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
Click to expand...
Click to collapse
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6
Krunk83 said:
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6
Click to expand...
Click to collapse
What app
Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.
fazbender said:
Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.
Click to expand...
Click to collapse
Thanks I was just having a crazy time trying to install the front, similar case (glass protector in front) and ended up cutting a hole for the proximity sensor about 2 times the factory height, everything (seems) normal now. I used this program to help make the minimum cut, and align correctly. Did you run into any issues with the thin left & right vertical part of the front cover? Mine seems to "wrap" around the glass protector, not sure if it will stay there though
I got a new tempered glass screen protector, however, it is covering the proximity sensor located directly to the left of the top speaker. Since it is covering the sensor, I am unable to access the dial screen during calls 9 out of 10 times unless i keep swiping my finger on top of the sensor to get it to work. I got AndroSensor to test out the sensor and it does stay at 0.0in 90% of the time. When it does work, the value returned is 2.0in. I really don't want to replace this screen protector because it is nice and love the smoothness of it but unable to use the keypad during calls is too much.
Is there a way to manually turn on the dial screen during calls? Tried swiping, pinching, you name it.
Is there a hidden setting I could try like entering *#0*# on some phones for a workaround solution?
Is there a way to modify the settings of the proximity sensor? I am rooted.
The weird thing is there is a cutout on the protector but it is on the right side... Most of the pictures I saw of tempered glass for Nexus 6 had the left side covered but right side cut out as well. What's on the right side that is more important than the proximity sensor? Did they not know? Blah sorry for rant...
Its a problem with your tempered glass, contact the company whom you bought it from. Request a defect.
Theres a tempered glass thread in the accessories section where they have the same problem depending on what tempered glass you purchased.
Thanks zephiK, I'll check out that thread!
The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
I have a 32GB Nexus 6 T-Mobile version with an AT&T sim. It's stock ROM LRX22C and not rooted.
When receiving phone calls sometimes the phone screen does not come on. I can hear the ringer and the phone vibrates, but the screen will not turn on. I have to push the power button, unlock the phone, and then answer the call. Other times the ringer doesn't ring, and the phone only vibrates, with the screen off also. I've already shut off Ambient Display as that was causing my phone to reboot and shut down.
Any other thoughts or solutions?
Only happened to me because glass screen protector was interfering with proximity sensor. Removed it and never happened again. Unsure if that is your problem...
Yeah I figured it has to do with the proximity sensor but I don't use a screen protector.
Anyone else with this issue?
Yea, I've had the same issue happening from time to time. Also stock and not rooted. I do have a glass screen protector, but always have and never had this problem before.
jeck77 said:
Yeah I figured it has to do with the proximity sensor but I don't use a screen protector.
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Click to collapse
This issue doesn't happen not only with tempered glass but also with normal screen guards too (sometimes). If you're not using screen protector, the I assume that there's some issue with proximity sensor
I am running the latest a stock debloated 6.0 rom from tupac4u right now and having some issue during phone calls. For me I make or receive a call and my display will turn off even before putting the phone to my face. However, getting the screen on during a call is a bit hard to do as pressing the power button doesn't turn the screen on(sometimes have to press it 3 times to get it on). Anyway to fix this, or to disable this? Thank you
Using a screen protector? If yes, it may be blocking the proximity sensor, which is located just to the left of the top speaker grill.
In another thread I'm being told it's a bug with marshmallow. How accurate is that? And yes I am using a screen protector. I'm just not sure where the proximity sensor is so I can adjust accordingly?
http://forum.xda-developers.com/nexus-6/development/mod-fix-proximity-sensor-5-1-rom-t3069031
https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/mIRwBP4Hx_Y
I do not use shell or film and have the problem for a long time. Tried everything but nothing helps you get used to it.
Knowing isuses since 5.1 and the sensor is on the top left of the earpiece
Yeah i took a light to find where it was. I have a tempered protector. Tried to use a knife to adjust it, but broke the screen protector. Oh well I'll just skip one cup of tea this week. If I go with a regular screen protector(one of those cheap $1 ones will that still cause issues?
Yup, the oversensitive proximity sensor issue started after 5.1 arrived. I too had a tempered glass covering the proximity sensor and it was working fine when I was on 5.0/5.0.2. I had to remove the tempered glass and get a new one which doesn't cover proximity sensor to fix this problem.
Did the same thing. Got a regular screen protector right now for a cheap, until I can find a tempered model that doesn't cover the proximity sensor.