Moto g 2nd gen stuck on startup screen - X 2014 Q&A, Help & Troubleshooting

Hi,
I have absolutely no idea on android so need help. I have purchased a faulty Moto G (dual sim) 2nd gen and it just gets stuck on the blue moto logo screen for a few seconds then just switches off. I can get into the recovery screen but that's about it.
Any help would be hugely appreciated.

Red_John said:
Hi,
I have absolutely no idea on android so need help. I have purchased a faulty Moto G (dual sim) 2nd gen and it just gets stuck on the blue moto logo screen for a few seconds then just switches off. I can get into the recovery screen but that's about it.
Any help would be hugely appreciated.
Click to expand...
Click to collapse
The forum for your device is here. You're probably going to have to install stock factory images though, but those forums would be the best place to ask or dig through to find the appropriate toolkit/system images/etc.

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KKrraajjaa said:
same problem here too. Is there any solution for this? Please help. I install sk tools . After that this problem started.
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Having the same problem. Need firmware. who has?

[HELP] moto g xt1068 display not working

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[Q] Touch Screen not working (just bought !!)

Hello,
Yesterday I have received my new LG G Watch R. It was bought by my daughter in Spain, but I live in Argentina.
Just turning on for the first time, and I see that the touch screen does not work. Boot process is OK (LG animation and logo), then I get the "Choose Language" screen, but I cannot choose language, or do anything above this point. I have also checked with my Galaxy Note 4 if it "sees" the GWR, and it does: but I cannot complete the pairing process, because I can´t tap the green button on the watch to confirm the pairing.
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paggps said:
Hello,
Yesterday I have received my new LG G Watch R. It was bought by my daughter in Spain, but I live in Argentina.
Just turning on for the first time, and I see that the touch screen does not work. Boot process is OK (LG animation and logo), then I get the "Choose Language" screen ... but I cannot choose language, or do anything above this point. I have also checked with my Galaxy Note 4 if it "sees" the GWR, and it does: but I cannot complete the pairing process, because I can´t tap the green button on the watch to confirm the pairing.
In conclusion: the watch seems to be working OK, display is OK, but touch screen does not work at all.
I should return back ... to the retailer Spain, which is costly and will take a lot of time, so I am investigating if someone has had this problem, and if eventually found a solution...
I have seen a Youtube video that disassembling the GWR is not very difficult. I was wondering if it might be a loose connector (the one with the digitizer´s signals). Is it common on smartwatches or cellphones to fail the digitizer like this ? Is it usually a faulty cable or connector, or it is a more complex cause ?
Any hellp welcome ! Thank you very much.
Click to expand...
Click to collapse
I would get in touch with LG's support. If the watch was bought brand new it should be covered under the manufacturers warranty.
Nobody has had this problem ?
Brand new Lg g watch r screen not responding
I have the same problem ,brand new lg g watch r screen not respond to any touch ... Purchased it from Dubai ... Got it to India and opened the box and screen not working ... Am very disappointed ... What's is the solution guys ...
---------- Post added at 05:03 AM ---------- Previous post was at 05:00 AM ----------
Hi
Did u managed to fix the problem of your g watch ?
Kindly reply ...
Give us some directions what to do ...
paggps said:
Hello,
Yesterday I have received my new LG G Watch R. It was bought by my daughter in Spain, but I live in Argentina.
Just turning on for the first time, and I see that the touch screen does not work. Boot process is OK (LG animation and logo), then I get the "Choose Language" screen, but I cannot choose language, or do anything above this point. I have also checked with my Galaxy Note 4 if it "sees" the GWR, and it does: but I cannot complete the pairing process, because I can´t tap the green button on the watch to confirm the pairing.
In conclusion: the watch seems to be working OK, display is OK, but touch screen does not work at all.
I am investigating if someone has had this problem, and if eventually found a solution.
Any hellp welcome ! Thank you very much.
Click to expand...
Click to collapse
paggps said:
Nobody has had this problem ?
Click to expand...
Click to collapse
I do. Just bought it. Don't they test that crap?
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[Q] Moto X 2nd gen. bricked after losing power during software update; is it fixable?

Hey everyone,
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Biggar said:
Hey everyone,
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Click to expand...
Click to collapse
Unfortunately, it seems your Moto X is now hard bricked. We don't have access to the files needed to fix it ourselves. You are going to have to get a replacement from Motorola. The phone should still be under warranty if it is brand new. Tell them it bricked while taking their OTA, they should be willing to replace it. They replaced mine after I bricked taking an OTA.
Can you get into bootloader mode... If you can then you can flash images and all.... If not you will need to have motto replace it.
Sent from my XT1095 using Tapatalk 2
You will need to "blankflash" your phone to reinstall the bootloader. You will need the blankflash files for 5.1 which I don't think are publicly available yet.

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