Hey guys-
I have the galaxy s6 and I have a weird problem which I think may or may not be burn in. Someone please take the phone outside and try this:
1. Put phone under as much sunlight as possible
2. Open display to white screen.
3. Now look at the borders of the display(about 1 inch from top and bottom and 1/4 inch from left and right side.
Do you see a grey color line bordering that chunk of the display?
I am thinking of contacting t-mobile but my gut tells me this is in the design of the display assembly. Please let me know. Thanks in advance guys.
I see exactly what you're saying but it doesn't look to me like a factory defect
laureanop said:
I see exactly what you're saying but it doesn't look to me like a factory defect
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You see the greyish lined box? It is quite annoying once you see it.
Yeah I do but it doesn't really bother me
I see. It definitely bothers me when I see it. That is just me though. T-mobile says that it is a defect in my phone and not normal though. Looks like that is not the case.
parsa5 said:
I see. It definitely bothers me when I see it. That is just me though. T-mobile says that it is a defect in my phone and not normal though. Looks like that is not the case.
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explain one more time? did Tmob. tell you to return it?
FIREONHIGH said:
explain one more time? did Tmob. tell you to return it?
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Yes, they said it is a defect in my unit but the reality is that it is present on all units. Take a look on yours for yourself. Quite annoying once you see it.
parsa5 said:
Yes, they said it is a defect in my unit but the reality is that it is present on all units. Take a look on yours for yourself. Quite annoying once you see it.
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wtf? i hope mine is ok, should have in hand by tues,wends, ,, post pics please? late aprilfools joke?lol.. i calling them in the am,, get some pics. for us.!!!
FIREONHIGH said:
wtf? i hope mine is ok, should have in hand by tues,wends, ,, post pics please? late aprilfools joke?lol.. i calling them in the am,, get some pics. for us.!!!
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I will certainly try tomorrow. It does seem like it will be an issue on all models based on what the other Xda user said and confirmed the same thing I have seen.
Related
i dont see any screen lift (32gb CB0K) ... how to check color problems, pixels, etc?
what other checks to run?
i only have 1 week if i wanna exchange it, so i hope u ppl can help me
Dunno, man... Look at it?
mazinya said:
i dont see any screen lift (32gb CB0K) ... how to check color problems, pixels, etc?
what other checks to run?
i only have 1 week if i wanna exchange it, so i hope u ppl can help me
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This is the most bizarre post I think I have ever read.
In summary, you have a Nexus7 that you can't find any problems with, and you want us to try and help you find some problems.... ????
And they call me Crazy......
CrazyPeter said:
This is the most bizarre post I think I have ever read.
In summary, you have a Nexus7 that you can't find any problems with, and you want us to try and help you find some problems.... ????
And they call me Crazy......
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No. i said i dont see any physical problems. but i was asking about problems like checking dead pixels, checking that colors are right, checking other things that maybe require installing some apps for that, etc.
There are a couple of apps on the play store that can check (or help to check) for dead pixels apparently. I've not bothered with them and I just put a white screen on the N7 and looked at it. If I cant see a dead pixel, then I cant see the point of worrying about anything that my eyes are unable to notice.
All I did was
(1) Check the S/N so I could tell it was not a returned old version
(2) See if I could see any scratches or dents or any physical damage
(3) Turned it on and checked the screen had no dead pixels
(4) Checked for screen lift on the left
(5) Checked for light bleed
(6) Checked for any rippling along the sides
(7) Checked the OS version
(8) Checked the speaker was okay using the free film
That was enough for me. I'm a bit OCD, but I'm happy enough that its not got any obvious or reported issues.
Turn upp the brightness check for lightbleed in a dark room and check so that the screen hasn't lifted from the glass. Other than that there's nothing special you need to check in my opinion.
AngeleDei said:
There are a couple of apps on the play store that can check (or help to check) for dead pixels apparently. I've not bothered with them and I just put a white screen on the N7 and looked at it. If I cant see a dead pixel, then I cant see the point of worrying about anything that my eyes are unable to notice.
All I did was
(1) Check the S/N so I could tell it was not a returned old version
(2) See if I could see any scratches or dents or any physical damage
(3) Turned it on and checked the screen had no dead pixels
(4) Checked for screen lift on the left
(5) Checked for light bleed
(6) Checked for any rippling along the sides
(7) Checked the OS version
(8) Checked the speaker was okay using the free film
That was enough for me. I'm a bit OCD, but I'm happy enough that its not got any obvious or reported issues.
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can you elaborate on the the free film? is that an app?
mazinya said:
can you elaborate on the the free film? is that an app?
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lol - No. Its that Transformer's Movie that is shipped with the Nexus (at least it is in the UK). I just wanted something that made a sound. I didnt use any special apps. There are (apparently) some, but I couldnt see the point.
AngeleDei said:
lol - No. Its that Transformer's Movie that is shipped with the Nexus (at least it is in the UK). I just wanted something that made a sound. I didnt use any special apps. There are (apparently) some, but I couldnt see the point.
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lol ok. well here we dont get any transformers movie. i did put some trailer on youtube and things sounded fine.
btw, im still reluctant on upgrading to 4.2 though i keep getting notifications for that, so in the meanwhile until bugs are fixed i think im gonna stay with 4.1
mazinya said:
No. i said i dont see any physical problems. but i was asking about problems like checking dead pixels, checking that colors are right, checking other things that maybe require installing some apps for that, etc.
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If it looks good, why try and find problems?
CrazyPeter said:
If it looks good, why try and find problems?
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was just trying to be on the safe side since i only have 1 week to returnin case of problems. here in my country its not like in the USA that they have 30 days or so
Hello, I have seen that my htc one screen have a light leak on the op of the screen, I thought that is a problem of my HTC One, but I have seen in internet that many Ones have this problem, so Can you see that your one have this problem?
Images:
PD: It is visible only in light colors or white.
Thanks and sorry for my english.
According to you (and maybe the other ONE user) I think I'm lucky because my screen doesn't have this issue..
but I got two deadpixels in less then a month since I bought it
it's called backlight bleeding, i have that too, there is nothing you can do about it..
I have spoken with HTC Chat and they say me that I can send the One to the SAT, but I am worried because I have seen another One in a shop of my city which has the same problem.
Thanks
Anyone has this problem too?
Idon't have this issue. Good luck
Sent from my HTC One using XDA Premium HD app
Thanks...
New photo:
I have that too, it looks the same, even the same pattern (two gaps where the sensors and camera is).
But to be honest, it is not noticeable at all, only when looking at bright colors from a high angle. Maybe the level of bleed varies from unit to unit, and if it's bothering you very much then RMA it.
Don't get me wrong, I am very picky about this kind of stuff, If I found a single badpixel I would go bonkers over it. However looking at what kind of issues people are having with their Ones I wouldn't complain at something like this.
Reported here as well, but my One is fine
http://forum.xda-developers.com/showthread.php?t=2366154
John.
verdipio said:
Thanks...
New photo:
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I thought that was normal..
I have it too
Sent from my HTC One using Tapatalk 4 Beta
I'm the OP of the linked thread. Wanted to return it, but my shop didn't think it was a good enough reason for an exchange.
Here's a recent pic of my right side attached.
Loffen said:
I'm the OP of the linked thread. Wanted to return it, but my shop didn't think it was a good enough reason for an exchange.
Here's a recent pic of my right side attached.
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You are looking at a shallow angle at the edge of the screen.... do you see this when you look at the screen straight on..... if not then there's no problem.
rider5512 said:
You are looking at a shallow angle at the edge of the screen.... do you see this when you look at the screen straight on..... if not then there's no problem.
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Not really, but compared to the other side, it is quite bad!
Whenever I take a picture, the end result will always be a little blurry and have yellow tinting towards the left side of the picture. To some extent, the life side even has an entire bar going across it. What can I do with my problem?
Sent from my HTC One using Tapatalk 4 Beta
ipeemyself said:
Whenever I take a picture, the end result will always be a little blurry and have yellow tinting towards the left side of the picture. To some extent, the life side even has an entire bar going across it. What can I do with my problem?
Sent from my HTC One using Tapatalk 4 Beta
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Seems like a hardware issue to me, I'd return it.
Good luck
jodeltje said:
Seems like a hardware issue to me, I'd return it.
Good luck
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Alright thanks but do you think that this will be covered under the warranty?
Sent from my HTC One using Tapatalk 4
ipeemyself said:
Alright thanks but do you think that this will be covered under the warranty?
Sent from my HTC One using Tapatalk 4
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I would be highly surprised if it would not. Especially if your phone is still newish. Just say no user error could ever cause this.
jodeltje said:
I would be highly surprised if it would not. Especially if your phone is still newish. Just say no user error could ever cause this.
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Thanks I'll give it a shot. Anyways, does warranty usually replace the entire phone or do they usually just repair the damaged areas?
ipeemyself said:
Thanks I'll give it a shot. Anyways, does warranty usually replace the entire phone or do they usually just repair the damaged areas?
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Depends, my carrier swaps out defective units for a new one right away if it's 2 months old or less. Otherwise it gets send away for repair.
I'd steer the conversation towards a new one in any case...
Buddy had same issue took it back got a knew one never asked a question had it for only like a week tho
Alright so when your provider decides to replace the phone for warranty, will you have to wait a few days for the new phone or will they give you a new one on that same time?
So I got my Note 4 today. I love it, but im note sure if am being picky or if my issue is warranted.
Opened Note, and not sure if im the only one. But I have a crack at top of phone. Real small but noticeable if you look at top.
Should I have them send a new one?
LpSk8r said:
So I got my Note 4 today. I love it, but im note sure if am being picky or if my issue is warranted.
Opened Note, and not sure if im the only one. But I have a crack at top of phone. Real small but noticeable if you look at top.
Should I have them send a new one?
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Yup, I would send it. it's not a cheap device so I want it perfect.
^^^^
Agreed! Dont settle and get what u paid for! :thumbup:
Can you take it back to store for an exchange?
Call CSR and they will get you another one.
chong67 said:
Can you take it back to store for an exchange?
Call CSR and they will get you another one.
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online orders are only exchangeable through mail
Send it back asap. If you ever tried to sell it used, you would have to cut the value significantly
id send that back right away man!
I sent my Wife's white Note 4 back (they let us keep it till the new arrives) The glass had a swirl in it that happens in the manufacturing process. I expect perfection from a new phone.
I would send it back.
They are one day shipping a new one. Love Tmo, thx xda. Btw this phone is amazing
I cant wait to devs enable more apps for private mode. This fingerprint scanner works. Plain and simple.
where's the crack? I dont' even see it...
also all phones 4 white spots on the chrome bezel.
twe90kid said:
where's the crack? I dont' even see it...
also all phones 4 white spots on the chrome bezel.
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Lol. Its a crack brah. Not the antenna bands. Nice try. Hahaha
LpSk8r said:
Lol. Its a crack brah. Not the antenna bands. Nice try. Hahaha
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I don't see the crack either, just the antenna bands. Are you sure it's not just a piece of the sticky plastic cover that it comes with around the edges of the phone?
Don't see it either. Are you talking about that Squarish thing in between the antenna bands? If so that is normal, both my uncle and my note have them.
m3lover1 said:
Don't see it either. Are you talking about that Squarish thing in between the antenna bands? If so that is normal, both my uncle and my note have them.
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Yup, those are normal.
Im guessing hes talking about these.
YellowGTO said:
Im guessing hes talking about these.
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Yes those. The note 3 sucks at macro, but its a crack.
Send it back already, I would walk into a store and request one on the spot.
barfingmonkey said:
Send it back already, I would walk into a store and request one on the spot.
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Can't . he has to mail it back. Stores only exchange if it was sold thru them.
NOTE 4
BACARDILIMON said:
Can't . he has to mail it back. Stores only exchange if it was sold thru them.
NOTE 4
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That's a major defect, t-mobile, I'm sure would make an exception.
barfingmonkey said:
That's a major defect, t-mobile, I'm sure would make an exception.
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He can try . never known them to do that for anyone. Store looses a profit buy doing that
NOTE 4
Hi.
My friend's Nexus got screen green/yellow.
What can be?
We think maybe it is battery issues.
why or how would a battery isdue make your screen green? that idea is completely unrelated. what you have is a device with broken hardware. i recommend that you get it exchanged asap.
simms22 said:
why or how would a battery isdue make your screen green? that idea is completely unrelated. what you have is a device with broken hardware. i recommend that you get it exchanged asap.
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He told me it comes and go. He thinks that.
I really think it is display problem.
npzinho said:
He told me it comes and go. He thinks that.
I really think it is display problem.
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if it comes and goes, its probably a loose wire?
simms22 said:
if it comes and goes, its probably a loose wire?
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I do think so.
I my old s2 I got something like that. Just changing display.