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The 3g 32gb Nexus will be released tomorrow. Has anyone seen any signs that they are available anywhere besides the play store? I would like to avoid the taxes and/or shipping changes.
PS Does the play store take returns if i have a screen lift problem.
PPS Since I currently do have a 7" tablet, I don't need to buy tomorrow. However, I would like 2 !!!
UPDATE
B&H Photo http://www.bhphotovideo.com/c/product/899687-REG/ASUS_nexus7_asus_1b32_4g_32GB_Google_Nexus_7.html
Explore3 said:
The 3g 32gb Nexus will be released tomorrow. Has anyone seen any signs that they are available anywhere besides the play store? I would like to avoid the taxes and/or shipping changes.
PS Does the play store take returns if i have a screen lift problem.
PPS Since I currently do have a 7" tablet, I don't need to buy tomorrow. However, I would like 2 !!!
Click to expand...
Click to collapse
1) Outside of a T-Mobile "internal" document, I haven't seen any real confirmation about the release tomorrow (or technically today). It very well might happen, but it also might not. I'm hoping B&M stores carry them too, but it's unknown right now.
2) Yes, you have 15 days (or something like that) for a return and a full year warranty directly through Play Store - if you buy through them.
3) Is that a question?
phonic said:
1) Outside of a T-Mobile "internal" document, I haven't seen any real confirmation about the release tomorrow (or technically today). It very well might happen, but it also might not. I'm hoping B&M stores carry them too, but it's unknown right now.
2) Yes, you have 15 days (or something like that) for a return and a full year warranty directly through Play Store - if you buy through them.
3) Is that a question?
Click to expand...
Click to collapse
3) No, it was not a question. It was a plea for someone to tell me/justify my impulse to just buy the N7 as soon as it is released. I am also trying to resist buying the Nexus 4 on release.
Explore3 said:
The 3g 32gb Nexus will be released tomorrow. Has anyone seen any signs that they are available anywhere besides the play store? I would like to avoid the taxes and/or shipping changes.
PS Does the play store take returns if i have a screen lift problem.
PPS Since I currently do have a 7" tablet, I don't need to buy tomorrow. However, I would like 2 !!!
Click to expand...
Click to collapse
Go to the play store and see what happens when you try to select the 3G N7. My browser seems to be glitching. Edit, NM, its back to normal now.
And the only place it says that this device will be released is on the official google blog, but beyond that, i haven't heard a single thing. I even called the CS line today, and the only thing they told me was that "There is no definite release date."
It was not released in Australia along with the N4 and the N10.
http://www.androidauthority.com/nex...a-launch-day-nexus-10-still-available-130762/
I got an email from the UK Play store this morning saying the 3G model was available, and I have successfully placed an order.
fac13_ said:
I got an email from the UK Play store this morning saying the 3G model was available, and I have successfully placed an order.
Click to expand...
Click to collapse
Ditto. Was a bit of a git getting on to the website intially, but I managed and I've ordered it. 3-5 working days delivery (£13.99 p&p) . I got in work late as I didnt want them selling out before I got one... waited bloody ages for this.
It seems that no "bricks and mortar" outlets will currently stock the 3g version of the Nexus 7 in the UK and the only place to get it is Play Store.
32g 3g Nexus 7 starting to come up as out of stock now in the UK
For those of you that got the HSPA+ N7, did you get a notification in your email saying that it had gone on sale first?
NM, I reread people's emails. I need to do that better, haha
from the looks of things, only people in EU/etc are getting availability so far.... which means they prob just checked the store and it was there.
adamhlj said:
For those of you that got the HSPA+ N7, did you get a notification in your email saying that it had gone on sale first?
NM, I reread people's emails. I need to do that better, haha
Click to expand...
Click to collapse
Yeah I got an email at the moment the play store had the Nexus 7 3G in stock. However, I'd been checking it every few minutes anyway
I've been patiently waiting for this to come out, but it seems no stores are stocking it online. Not in the UK so Google Play order while possible, is a bit pointless.
Are there any retailers indicating they'll get stock soon?
Sent from my GT-I9100 using xda premium
Macktv said:
I've been patiently waiting for this to come out, but it seems no stores are stocking it online. Not in the UK so Google Play order while possible, is a bit pointless.
Are there any retailers indicating they'll get stock soon?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
There is NO indication at this point that any retailers apart from Google Play will be stocking the 3g version of the Nexus 7. I checked thoroughly or I would have bought in a shop rather than online, as I would have prefered to have checked the thing over.
3G Version is LIVE in the US Play Store.
Website is sloooooooooooooooooooooooooooooooooooooooooooooooow.
Haha I ordered it before I ever received the email saying it was ready to go! I hope there are design changes so that the flickering is gone.
adamhlj said:
Haha I ordered it before I ever received the email saying it was ready to go! I hope there are design changes so that the flickering is gone.
Click to expand...
Click to collapse
WTF. This is pissing me off. I can't get my order to go through. Keeps giving me errors and just hangs.
Plus, their phone support just shut down incoming calls.
Just got my ordered from play store at 9:09am PST. Total was $336.16 (California tax and $13.99 for 2 day shipping). It took me around 10 tries to finally get it to check out.
b34m3r said:
Just got my ordered from play store at 9:09am PST. Total was $336.16 (California tax and $13.99 for 2 day shipping). It took me around 10 tries to finally get it to check out.
Click to expand...
Click to collapse
I finally got through too. My first browser just hung so I did a second order and it went through. Took like 40mins from start to finish. This unit better be perfect. I'm going to return my (perfect) 32GB once I receive the 3G unit, so I'll be pissed if I need to RMA the 3G one for some defect.
US store indicates the following:
Nexus 7 (32GB, WiFi + Mobile data, Unlocked) is not available in your country.
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Click to collapse
It looks like I am will not be able to order either the N4 nor the 3G N7 today.
Explore3 said:
US store indicates the following:
It looks like I am will not be able to order either the N4 nor the 3G N7 today.
Click to expand...
Click to collapse
You're using the wrong (outdated) link. Go here:
https://play.google.com/store/devices/details?id=nexus_7_32gb_hspa_att
Wow. As a user experience, buying something on Google Play store is about the most ridiculous thing ever. How unprofessional the whole thing feels. A week after the whole mess with the N4 and the site not holding up, I decided to buy a bumper for my N4 (that I bought at a shop!). The purchase failed twice, just wouldn't work, would add it to the basket and try checkout and disappear again. Eventually got there, and paid. Got an order receipt. OK fine.
So, still no sign of the bumper, yesterday I tried logging into Wallet store to see what's going on. Denied. 400 errors and "Bad Request" all day. Ohhhhkay. Whats that all about. Eventually I get in, order is "pending". Try to view more details, errors again. So I call Google. "Oh yeah, we are sold out of those since the 13th, we've put your order on back-order". Well, that's great, but the site said the bumper was in stock. And I had no email to state that order was on back-order or that there would be a delay.
I know that in the grand scheme of things this isn't a big deal, but as a end-to-end experience for any shopper, to not be able to get the basics right, its a complete joke.
I know feel much more acutely the pain of people who managed to actually pay much more for a phone/tablet and have this **** happen to them. I tried like hell to buy one on day 1 but never succeeded, but ended up with one in the end.
</rantOver>
I had to email Google to ask why my bumper is still 'pending'. They said it's on back order, 3 weeks. It's still listed as in stock on the UK Play store.
LargePig said:
I had to email Google to ask why my bumper is still 'pending'. They said it's on back order, 3 weeks. It's still listed as in stock on the UK Play store.
Click to expand...
Click to collapse
Im in UK, exact same experience. Just amazes me that a company of this size can screw up the most basic of online store practices like this. When we order TELL US ITS OUT OF STOCK.
Currently on the site it says this:
IN STOCK
Delivered in 3-5 business days. Shipping will be calculated at checkout. Learn more›
Clearly thats not the case, but Google dont seem to give a ****.
Will never, EVER buy anytrhing from them again. Will go though more expensive, but reliable, channels next time.
Agree, the play store sux's! Bought my N4 from T-Mobile USA.
What??? Seriously?? Yesterday night i ordered a new bumper and was about to order another for my brother. God, didnt even knew about this guys, i am going to cancel my previous order right now. It says in stock in uk store, what a joke.
Thankx guys for the heads up.
Sent from my Nexus 4 using xda app-developers app
Just curious.. Want to go pick one up
Sent from my Nexus 5 using XDA Free mobile app
I just went to best buy and the guy said he had never heard of it. I don't think they have gotten them in yet.
Sent from my SM-N900P using XDA Free mobile app
I was planning on buying one online and picking it up at the store on my lunch break. So far, nothing showing on their site. I am refreshing quite a bit. Already see it available on Play Store. Nothing on Amazon or BB as was stated it should be available today.
When I called Google last week because I lost patience waiting for tracking confirmation, I mentioned to them that if I wasn't getting it today (Launch Day), I might add well cancel my pre-order & just go to Best Buy today...
I was told that they have exclusivity. He knew eventually they'd all be available everywhere, but didn't know when.
I don't know how reliable a customer service rep is, and I don't know anyone from Best Buy... Just sharing my limited knowledge. Haha.
I just talked with best buy online chat. Their release dates are today..which was reported at Google i/o but they dont have them yet i guess
Thank you for choosing Best Buy, my name is Jacky. How may I assist you today?
-------------I am looking to pick up a LG G watch or a Samsung gear Live watch, from my understanding they are both available today in stores?
I'd be more than happy to assist you with your questions regarding these watches.
Their release date was scheduled today but it is not showing availability on the website so it seems that the manufacturer hasn't released them to us.
--------------So theyre not available in stores?
As far as I know, they are not available in the stores but we don't know for sure. We are mainly online support. You could try to contact the stores to see if they have them but they are not showing up as available online which usually means they're not available in the stores either.
I called a Best Buy here in Tampa by my office. They told me they were sold out. So it would appear that they may have had some available this morning but no longer due. With that in mind I have gave up and ordered one from the Play store.
I just went to my local Best Buy in Burbank, CA. The dedicated Samsung rep hadn't even heard of the Gear Live and they couldn't find a SKU in the system. I guess I should have just ordered from Google.
I was going to order one on Amazon and get next day shipping for $3.99 as a prime customer. I can't find them on Amazon or Best Buy. This sucks! Any idea when they will be available?
Who said they would be available at Best Buy and Amazon today? Can someone post a link where Google stated that?
Thanks!
jmed999 said:
I was going to order one on Amazon and get next day shipping for $3.99 as a prime customer. I can't find them on Amazon or Best Buy. This sucks! Any idea when they will be available?
Who said they would be available at Best Buy and Amazon today? Can someone post a link where Google stated that?
Thanks!
Click to expand...
Click to collapse
No, it was just unsubstantiated rumors spread by all the tech blogs. That's probably the information they got at I/O, but nobody stated where they got that info from.
Best Buy
I also went into a Best Buy today looking for the Gear Live today. The Samsung rep just kind of shrugged me off and said she didn't think Best Buy was carrying those. I know better because on the Best Buy site Android Wear is listed as coming soon and every press release has said they'd be getting them. I just left wasn't in the mood to debate with her. I really wish Best Buy was more knowledgeable about their products especially the Samsung reps
I went to two Best Buys in Durham, NC and neither has the Gear Live. In store #1, the Samsung rep knew the watch existed, but didn't know that it was listed as "coming soon" on Best Buy's website. He did however ask the store manager if they had received any in inventory that just weren't being sold yet, and was told they hadn't received any at all. Store #2 rep knew what I was looking for and said he had no idea when they will be getting them.
Buying In Store
Most likely, it will be at least a month or two before they come to the store. Google did that with the last few Nexus phones and tablets for a while so it doesn't seem to far fetched if it won't be in store before August.
I called a BB in Tampa near my office and they told me they were sold out but they should be getting more in soon, although they did not have an exact number or date.
I gave up and ordered from Play Store.
Zylograth said:
I called a BB in Tampa near my office and they told me they were sold out but they should be getting more in soon, although they did not have an exact number or date.
I gave up and ordered from Play Store.
Click to expand...
Click to collapse
I don't doubt or argue that is what you were told, but I'd be very surprised if they actually gave you correct information. Perhaps they sold out of a different Gear watch and didn't recognize or even know that you're asking about the Gear Live. My in store visits and calls to local Best Buys all indicate a great lack of knowledge that the Gear Live even exists, and none of the 4 stores I spoke to (two in person) had any idea when they would begin receiving them. I think when they show up on Best Buy's website is going to be when they are actually available in stores.
It says pre-order on Best Buy website.
I got my G Watch today. Love it!
Sent from my LG-F400K using XDA Free mobile app
Hardcore73 said:
It says pre-order on Best Buy website.
I got my G Watch today. Love it!
Sent from my LG-F400K using XDA Free mobile app
Click to expand...
Click to collapse
From best buy or play store?
Hardcore73 said:
It says pre-order on Best Buy website.
I got my G Watch today. Love it!
Sent from my LG-F400K using XDA Free mobile app
Click to expand...
Click to collapse
Best Buy says pre-order for the LG G Watch, but only says "Coming soon" for the Samsung Gear Live...I just checked again 30 seconds ago.
I got mine from Play Store with overnight.
Sent from my LG-F400K using XDA Free mobile app
I work for Samsung inside of a BestBuy and I can verify that they don't have them yet. I would assume they will get them Wednesday at the soonest since they get trucks on Tuesday nights.
Sent from my SM-T320 using XDA Free mobile app
ChrisFix said:
I don't doubt or argue that is what you were told, but I'd be very surprised if they actually gave you correct information. Perhaps they sold out of a different Gear watch and didn't recognize or even know that you're asking about the Gear Live. My in store visits and calls to local Best Buys all indicate a great lack of knowledge that the Gear Live even exists, and none of the 4 stores I spoke to (two in person) had any idea when they would begin receiving them. I think when they show up on Best Buy's website is going to be when they are actually available in stores.
Click to expand...
Click to collapse
Yeah i didn't bother with what they had to say at BB. I ordered from the Play store at noon yesterday and it arrived at noon today. I am not complaining LOL
I've called around to several Verizon stores in my area, and they all say that the 128GB will not be available in either Edge or non-Edge until May 1. The Verizon website says the same thing.
Has anyone on Verizon successfully received a 128GB model yet? If so, what's the trick?
eyc said:
I've called around to several Verizon stores in my area, and they all say that the 128GB will not be available in either Edge or non-Edge until May 1. The Verizon website says the same thing.
Has anyone on Verizon successfully received a 128GB model yet? If so, what's the trick?
Click to expand...
Click to collapse
I preordered mine on 4-1 and it's supposed to ship tomorrow 4-17. The wait has been killing me! For whatever reason the 128gb models seem to have been on backorder or something.
mamba94 said:
I preordered mine on 4-1 and it's supposed to ship tomorrow 4-17. The wait has been killing me! For whatever reason the 128gb models seem to have been on backorder or something.
Click to expand...
Click to collapse
Yea, it's hard to wait, but maybe it's a good thing. By May 1, they hopefully will have worked out all the screen-defect issues. I just want to walk into a store and pick one up and inspect it on the spot, rather than have them mail it out to me and go through that whole charade of returning and exchanging.
Preordered my 128GB Edge on 4/1 and finally got tracking number today. Will be delivered on Monday!
Sent from my HTC6525LVW using XDA Free mobile app
Just asking again: Has anyone bought a 128GB edge in store anywhere?
I just had lunch with a friend of mine who works in a Verizon store as a sales manager there. He told me that the 128GB models were going to be few and far between in the stores because a majority of people coming in didn't need that much storage. A vast majority of the S6's they are selling only have 32gb or 64gb at the most. Its very rare that someone come in off the street and ask for 128gb. If they do, then they point them to the website because it will get fulfilled much faster that way.
In short, if you want one of these things, just put in an order on the website and you will get one a lot faster. Otherwise, if you are determined to pick one up in store, start calling around to all the stores in your area now. If you find one that has one, then ask them to hold it for you and go down and get it. You will be very lucky.
cbdudek said:
I just had lunch with a friend of mine who works in a Verizon store as a sales manager there. He told me that the 128GB models were going to be few and far between in the stores because a majority of people coming in didn't need that much storage. A vast majority of the S6's they are selling only have 32gb or 64gb at the most. Its very rare that someone come in off the street and ask for 128gb. If they do, then they point them to the website because it will get fulfilled much faster that way.
In short, if you want one of these things, just put in an order on the website and you will get one a lot faster. Otherwise, if you are determined to pick one up in store, start calling around to all the stores in your area now. If you find one that has one, then ask them to hold it for you and go down and get it. You will be very lucky.
Click to expand...
Click to collapse
Thanks a lot cbdudek. That's very helpful information. I was only hoping to buy one in store so that I could immediately inspect it for scratches and return it if necessary. I'm just going to hope that those issues have been resolved or reduced since the scratch thread has died down a bit.
eyc said:
Thanks a lot cbdudek. That's very helpful information. I was only hoping to buy one in store so that I could immediately inspect it for scratches and return it if necessary. I'm just going to hope that those issues have been resolved or reduced since the scratch thread has died down a bit.
Click to expand...
Click to collapse
I can confirm his information. A local VZW store manager (that i've known my whole life) said they were basically told they wouldn't be getting any in the store. Might be different at upscale urban locations, but not here in suburbia.
theresin said:
I can confirm his information. A local VZW store manager (that i've known my whole life) said they were basically told they wouldn't be getting any in the store. Might be different at upscale urban locations, but not here in suburbia.
Click to expand...
Click to collapse
Thanks. No different at "upscale" urban locations either. Apparently, Verizon has a 3-story "Verizon Experience Store" (who the hell knew?) right on Michigan Avenue (a/k/a The Mag Mile) in Chicago--which apparently carries all sorts of accessories and products that normal Verizon's don't carry--and even they don't have it. Of course, they all have 128GB iPhones. F*&#ing A. So frustrating.
Richmond, VA area... No 128GB in the local half dozen stores. I had received my first S6 Edge via preorder but had the screen rotate bug. Went to a local store to return and reorder (Not exchange risking refurbished phone). After 1.5 hour wait on Sunday, it took them another 45 minutes to process the return and they couldn't ever figure out how to process the repurchase at the same price I had online despite no less than 12 trips to the "manager". I gave up on the reorder and went home. BTW, I had already moved my service back to my old phone via tech support on Saturday and factory wiped the return phone. I made this real simple for them... I thought!
Online it took me exactly 2 minutes and 47 seconds to arrange the reorder. At least the store did the return properly so that I had the upgrade credit reinstated. Target ship date 5/1. Received shipping notification today and I will have the replacement tomorrow 5/29...All good! Let's just hope that I have no scratches or repeating rotate bug.!
Lesson for Verizon if they are listening... Your in store experience just plain sucks and needs some serious attention. I will never ever ever go through that again. BTW Verizon, this is the voice of a customer whose records with you ONLY goes back to year 2000. Actual linkage goes back to 1985 with Cellular One.... (Acquisition, acquisition, etc..)
I was told that I could not guarantee a brand new phone if I exchanged online and that the only way to insure I would not get refurbished was to go through the store process I suffered. Never again! I will push and escalate of something like this happens in the future. Anything to avoid "The store". Verizon.. ..Give online (AKA Low cost to you) users the same capabilities as if they go into the store! "Can you hear me now?"
OK, calling T-Mobile and they claim they'll bill me for the Note7. Well, that makes no sense as I paid when I bought it. But just to get more info, I called the Samsung return line. They'll mail you a fireproof box and let you mail it back.
First, you go through someone who tries to convince you it's easier to take it back to T-Mobile. That may be true. Then you get the return group. They handle the phone, screen protectors and cases. Another group handles other return items.
With no receipts, you get $874 (IIRC) for the phone, $25 for a case and $10 for a screen protector. With receipts you get what you paid.
Two of three told me no returns on the wireless charger. One said yes on the charger purchased 3rd party.
One said $100 for the Gear VR. One said no return on Gear VR purchased 3rd party, and was cagey on any refund for a promo Gear VR. All said you'd get a check.
Procedure was to send an email listing all items you wanted refunds on with any receipt copies. (I think you can then check if everything is approved for refund before sending it back.) They'd send fireproof box in 5-7 days. You return box with refund items. Check arrives about 2 weeks later. All said additional $25 loyalty payment or $100 if you exchanged for another Galaxy.
I've got two phones, two VRs (one purchased and one promo) and a wireless charger that are useless. If I can return the charger and VRs, I'll go that route instead of direct to T-Mobile.
Has anyone else gone direct to Samsung?
T-Mobile removed my Note 7 from my account and Samsung sent me a fireproof box on 10/17 and they received it 10/24 with my case and screen protector. I already returned most my accessories to Amazon for full refunds. 2 weeks will be this Monday. I haven't received my check yet
I still have my Note 7. I've haven't had any heating issues, and even charged it overnight. Am keeping it until am forced to return it. Power House!
Sent from my SM-N930T using XDA-Developers mobile app
Talking to samsung now.
I call tmobile store every day looking for a black s7 edge (my old phone). No one has any.
Finally called the 1800 number and got someone who knows something. The lady said the black s7 edge has been pull from there site and they cabt even order them. So there isnt anything they can do if i want the black model.
So calling samsung now. Hopefully all will work out and they give me the phone i want.
If not then idk. Probably leave samsung all together, even tho ive been with them since the s2
---------- Post added at 10:00 AM ---------- Previous post was at 09:31 AM ----------
Just got off the phone with them.
They set it up for someone from there company. To meet me. (sounds weird)
But got transfer from over sea to the US. The US lady said that they will contact my via phone. Setup a meet in the area. They will inspect the phone to verify all information.
Then i will be giving the BLACK tmobile s7 edge.
They will then pay for any acc i bring.
After that i will have to contact tmobile and let them know i did the exchange via samsung. (guess so tmobile can still charge me, i dont know ill have to see on that part).
They did say they will refund the difference and a small amount for all the trouble. Which i am guessing is the $100 that you get in store.
Has anyone gotten a refund for anything other than screen protector or case? I'm wondering about the Gear VR and the Samsung wireless charger we bought.
SkyPhone said:
Has anyone gotten a refund for anything other than screen protector or case? I'm wondering about the Gear VR and the Samsung wireless charger we bought.
Click to expand...
Click to collapse
both of those items are not specific to the NOte 7 so you probably wont be getting a refund especially from what I have been reading. Plus its not like you cant use it with the other Samsung products out there.
playya said:
both of those items are not specific to the NOte 7 so you probably wont be getting a refund especially from what I have been reading. Plus its not like you cant use it with the other Samsung products out there.
Click to expand...
Click to collapse
We bought them because Samsung sold us a device that would work with them. Now we don't have anything that will work with them. It's financial harm to us caused by their recall. We shouldn't have to keep devices we paid for that are useless to us or take a loss by trying to resell as used. We were told by the Samsung rep that we'd be reimbursed, but it's not clear if he was correct.
SkyPhone said:
We bought them because Samsung sold us a device that would work with them. Now we don't have anything that will work with them. It's financial harm to us caused by their recall. We shouldn't have to keep devices we paid for that are useless to us or take a loss by trying to resell as used. We were told by the Samsung rep that we'd be reimbursed, but it's not clear if he was correct.
Click to expand...
Click to collapse
I completely understand what you're trying to do but understand either one of those items are not specific to the Note 7 it's not like they won't work with other Samsung products.That may be what they tell you, I have come across other people with the same situation that have been told because they can be used with other Samsung products that there was no refund available for them. Don't hurt to try though good luck
SkyPhone said:
OK, calling T-Mobile and they claim they'll bill me for the Note7. Well, that makes no sense as I paid when I bought it. But just to get more info, I called the Samsung return line. They'll mail you a fireproof box and let you mail it back.
First, you go through someone who tries to convince you it's easier to take it back to T-Mobile. That may be true. Then you get the return group. They handle the phone, screen protectors and cases. Another group handles other return items.
With no receipts, you get $874 (IIRC) for the phone, $25 for a case and $10 for a screen protector. With receipts you get what you paid.
Two of three told me no returns on the wireless charger. One said yes on the charger purchased 3rd party.
One said $100 for the Gear VR. One said no return on Gear VR purchased 3rd party, and was cagey on any refund for a promo Gear VR. All said you'd get a check.
Procedure was to send an email listing all items you wanted refunds on with any receipt copies. (I think you can then check if everything is approved for refund before sending it back.) They'd send fireproof box in 5-7 days. You return box with refund items. Check arrives about 2 weeks later. All said additional $25 loyalty payment or $100 if you exchanged for another Galaxy.
I've got two phones, two VRs (one purchased and one promo) and a wireless charger that are useless. If I can return the charger and VRs, I'll go that route instead of direct to T-Mobile.
Has anyone else gone direct to Samsung?
Click to expand...
Click to collapse
I like to know, did they pay you back the tax they charged on the phone and accessories?
I sent my phone back to samsung direct in their "fire proof box". The customer service rep told me to put all accessories I bought for the Note7 in the box. If I had no receipt I would get market value for them. It was just the items I bought from ebay. I called yesterday to check the status since it has been 15 days now since they received it and she confirmed they have my phone and check will be mailed by end of the week. My phone was bought through Tmobile installment plan and was removed from my account without me turning the phone in so I am attempting to double dip for their inconvience. I have a V20 and hate it.
rxkelly75 said:
I sent my phone back to samsung direct in their "fire proof box". The customer service rep told me to put all accessories I bought for the Note7 in the box. If I had no receipt I would get market value for them. It was just the items I bought from ebay. I called yesterday to check the status since it has been 15 days now since they received it and she confirmed they have my phone and check will be mailed by end of the week. My phone was bought through Tmobile installment plan and was removed from my account without me turning the phone in so I am attempting to double dip for their inconvience. I have a V20 and hate it.
Click to expand...
Click to collapse
I'd appreciate it if you'd confirm that you get reimbursed for anything other than a screen protector and case.
Those two items I was told will be reimbursed at market value of $25 for case and $10 for protector.
I've got the V20 also. It's not as nice as the N7, but at least it's rooted and I can run Google Assistant. I'd really like to use the Gear VR, but that seems impossible.
SkyPhone said:
I'd appreciate it if you'd confirm that you get reimbursed for anything other than a screen protector and case.
Those two items I was told will be reimbursed at market value of $25 for case and $10 for protector.
I've got the V20 also. It's not as nice as the N7, but at least it's rooted and I can run Google Assistant. I'd really like to use the Gear VR, but that seems impossible.
Click to expand...
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When and if this check gets here I will confirm.
Have you gotten the check back from Samsung yet? Skeptical if I should return my phone back to them..
vmalkan said:
Have you gotten the check back from Samsung yet? Skeptical if I should return my phone back to them..
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Still no check here
We just got the fireproof boxes. We sent an email listing the items we proposed to return (exactly according to the reps instructions by phone), but haven't heard anything yet. We're planning to wait until they confirm what we can return and the refund amount.
I just received 2 emails from Samsung that my ticket was approved and I will receive my check for $924.49 in 2 to 3 days by UPS. No tracking number though.
thats good.
i am still waiting on my s7 edge to come.
They gave me a tracking number a few days ago but still havent updated pass billing.
There suppose to be sending me a s7 edge and taking back my note 7. I dont know how they are going to do the price different or tmobile EIP.
I guess i will see.
The only thing that i can see that isnt right, right now is the ups billing is for 1.0lb Which isnt the right weight if they are suppose to send a return box and new phone.
Well i guess we will see what happens. This has been a long long process.
Well today I received my check 8 days after the 169 samsung email
I still have my note 7. if I return it, will they refund the money I paid so far to T-Mobile? I preordered it.
Sent from my SM-N930T using Tapatalk
zbms said:
I still have my note 7. if I return it, will they refund the money I paid so far to T-Mobile? I preordered it.
Sent from my SM-N930T using Tapatalk
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I was wondering that too about my preorder money. I wonder how people got their note7 off eip without turining them in. I wonder if it's because they switched to using another phone.