Hey guys Barely picked up my edge today, and I already noticed a dead pixel (green colored) on the bottom of screen.
Is there a way to fix this or should I return it, and If I return it what's the procedure as I had never had to return a phone before.
download an app like display tester and run throw the screens and colors and see if it is really dead and if so get a new one
https://play.google.com/store/apps/details?id=com.gombosdev.displaytester&hl=en
croonux said:
Hey guys Barely picked up my edge today, and I already noticed a dead pixel (green colored) on the bottom of screen.
Is there a way to fix this or should I return it, and If I return it what's the procedure as I had never had to return a phone before.
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That works to you?
Related
Anyone have a Diamond2 with a stuck pixel?
I have two, one located on the top left and bottom right corners. Any solutions?
you can try this for a bit:
http://www.jscreenfix.com/faq/17-how-do-i-run-the-jscreenfixmidlet
otherwise if it annoys you, swap for a new one
I have two as well, one red in the middle and a blue on the top right corner.
I run the jscreenscript for two hours but didn't help. Also wondering for alternativ solutions....
jpfa said:
I have two as well, one red in the middle and a blue on the top right corner.
I run the jscreenscript for two hours but didn't help. Also wondering for alternativ solutions....
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just swap for a new one
yeah, don't waste your time endlessly on searching for a solution. Just send it back. I understand it's not something you really wanna do, but it's the best solution.
I contacted Clove, where i bought it from. Called them and told me they would get back to me about warranty returns, and then emailed them and I haven't heard anything back.
afaik a stucked pixel is no reason for a device swap. as in this issue the relation of dead pixels to number of all pixels is important so maybe two are, i dont know. when i sent in a treo pro due to a stuck pixel palm didnt swap.
Crazy CS said:
I contacted Clove, where i bought it from. Called them and told me they would get back to me about warranty returns, and then emailed them and I haven't heard anything back.
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I would just return it under the long distance selling law which states you can unconditionally return the item with 14 or so days. Just say you didn't like it, and buy one from another retailer. That's what I did will clove before. Much quicker than them confirming the fault, and in the case of dead pixels, 2 might be witching the accepted amount anyway.
woelv said:
afaik a stucked pixel is no reason for a device swap. as in this issue the relation of dead pixels to number of all pixels is important so maybe two are, i dont know. when i sent in a treo pro due to a stuck pixel palm didnt swap.
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I'll just live with it, My Nokia N95 had about 4 stuck/bright pixels and they went away after a while. It's hardly noticeable as it is. BTW here is Cloves response:
'Thank you for the e-mail - the official policy of HTC is that if 2 - 3 pixels are grouped together then the fault would be dealt with under warranty. If there are up to 3 dead pixels with spacing of at least 5mm between them, then it wouldn't be dealt with under warranty.
If something damages your enjoyment, I would send it back
I have done that for a wobbly battery back which really pi$$ed me off
the only dead pixels I ever accepted are on my Canon 5D, but as the onboard computer mapped them out and everyone has them its not a really problem.
I am pretty sure I have a dead pixel on my Incredible S...arrgh! I am so mad..my phone is rooted so I cant take it in for warranty. It is a really small black dot in the middle of my screen, when the screen is black it shows up as white, and when the screen is another color it shows up at black! I am confused as to whether its dead or stuck! Either way what would you guys do???
I geuss its expensive to get a whole new screen right? I am wondering if it bothers me that much to even get this done FFS!
IncredibleSlover said:
I am pretty sure I have a dead pixel on my Incredible S...arrgh! I am so mad..my phone is rooted so I cant take it in for warranty. It is a really small black dot in the middle of my screen, when the screen is black it shows up as white, and when the screen is another color it shows up at black! I am confused as to whether its dead or stuck! Either way what would you guys do???
I geuss its expensive to get a whole new screen right? I am wondering if it bothers me that much to even get this done FFS!
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I'd unroot it and return to stock, and then send it in for warranty.
You might try and run the dead-pixel app which can try to fix it by running the display continuously - it does help sometimes. Also, I don't think a single dead pixel may be covered under warranty.
Unroot the device then send it off for warranty
Sorry for bringing up this stupid question....but i have been going through all the note related articles and am positive that i can get some good advice over here..
Well i bought the Note 5 days back, at first it had a dead pixel so it was replaced now however the New Note i got has issues with its lock screen and in the gallery backdrop..
The blacks are all out of place, its like there is not transition from one tone of black to another
Other than this all the pics and the home screen has perfect colors without issues.
So now i have an option to go and try for another replacement tommorow however i am not sure if what is happening to my phone is normal or not, im a little worried that the new one might have further issues in it..
Please advice what should i do - Try to replace the phone or Just hang on to the one i have..
Thanks
I have received my Z1 last week, everything is fine expect one green stuck pixel on the screen.
I digger a little for Z's screen and it looks like screen with bad pixels is normal but not very common.
Someone else get their phone with bad pixels? Should I get a replacement or keep this one in my hand?
Sorry for my bad english.
maomao891007 said:
I have received my Z1 last week, everything is fine expect one green stuck pixel on the screen.
I digger a little for Z's screen and it looks like screen with bad pixels is normal but not very common.
Someone else get their phone with bad pixels? Should I get a replacement or keep this one in my hand?
Sorry for my bad english.
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Bad luck. So far I haven't seen any bad pixels on my Z1 screen. If you can't live with it, and can get a replacement, you should try it. Chances are you'll get good screen. Unlike the old days, the chances of getting a screen with bad pixels are lower.
Err, what do you reckon. You have bought something with a defect. Yes of course you should send it back
Sent from my C6903 using xda premium
In the old days, 1 or 2 dead pixels was accepted on a monitor, depending on the manufactor and place for the dead pixel...
do anyone know what the limit of dead pixels is for a phone in 2013 ??
pshdo said:
In the old days, 1 or 2 dead pixels was accepted on a monitor, depending on the manufactor and place for the dead pixel...
do anyone know what the limit of dead pixels is for a phone in 2013 ??
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My search result before for xperia z is, above 2 will get a replacement or maybe you will stuck with that screen with dead pixel.
I think the only way to fix this is to get it replace.
maomao891007 said:
I have received my Z1 last week, everything is fine expect one green stuck pixel on the screen.
I digger a little for Z's screen and it looks like screen with bad pixels is normal but not very common.
Someone else get their phone with bad pixels? Should I get a replacement or keep this one in my hand?
Sorry for my bad english.
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Click to collapse
My Z1 came with the same problem, after a week of use appeared a white pixel
Hello XDA!
My note 5's screen stopped functioning after it was dropped. I sent it to an authorised Samsung service centre.
Everything is fine, only that I'm observing a pink tint (usually over white) on the screen, when compared to another note 5. Is this normal? Should I raise a complaint regarding the same, or is there a workaround?
Bump!
Come on :/ someone?
No, it's not normal, and I'm fairly sure you realize that. You should see if they will "fix" it again (obviously they didn't fix it right the 1st time)
The pink tint is an older issue with many devices, haven't seen much about it with the Note 5, but it is certainly a defect in my book.
ingenious247 said:
No, it's not normal, and I'm fairly sure you realize that. You should see if they will "fix" it again (obviously they didn't fix it right the 1st time)
The pink tint is an older issue with many devices, haven't seen much about it with the Note 5, but it is certainly a defect in my book.
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What was the issue?
Vivek_Vivek said:
What was the issue?
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Faulty display. No root cause identified, just a bad panel.
Read rumors it could be the adhesive not curing properly.
I had that issue on like 5 samsung s6s. I kept returning then till i got an acceptable one. Still never got a perfect one.
I just got the note5 last week and the screen is perfect.
Ide send it back.
Sent from my SM-N920T using Tapatalk
guys can anyone help ?
i dropped my note 5 and the display got cracked, gave the phone to the service center and they replaced the screen but the touch isn't working.
Everything is getting displayed but the touch isnt working. He told me that he replaced the screen twice but still the touch was not working, can anyone tell me what might be the issue?
Anshul Rajput said:
guys can anyone help ?
i dropped my note 5 and the display got cracked, gave the phone to the service center and they replaced the screen but the touch isn't working.
Everything is getting displayed but the touch isnt working. He told me that he replaced the screen twice but still the touch was not working, can anyone tell me what might be the issue?
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How much did they charge you? And was it an authorised Samsung service centre?
Vivek_Vivek said:
How much did they charge you? And was it an authorised Samsung service centre?
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yes authorised service center, 9.5k for the display.
But still touch is not working