Navigation buttons gone, help! - X 2014 Q&A, Help & Troubleshooting

I just rooted and installed a custom recovery on my moto x 2014. Up until the rooting, everything was fine. Then, somewhere when I decided to wipe to do a factory reset, after the setup steps and account info, my phone starts normally into the launcher, but without any navigation buttons or status bar... I cannot swipe down to bring them back... I have tried wiping cache and dalvik but no luck..
Please help,
Thanks

If you haven't done so already, download the factory image from Motorola or Google and utilize the proper fastboot steps to get back to stock. Make sure you back up your data if you can and then you should be good to go to restore back to stock, re-root, and have fun. Good luck!

Yeap, did that last night. I imagine it had something to do with the recovery flashing, but cannot be sure. Anyways, rooting and flashing was easier with the old moto x. I think I'll stick to stock for now. Is there any way to relock the bootloader without flashing stuff?
Thanks

Related

Please Help

Last night I power cycled my phone and put it on my charger. When I woke up this morning and looked at my phone there were a ton of force close screens. I have no phone (cannot make calls) and not data.
I power cycled the phone over and over and have been searching the net all day but cannot get it to work. The only thing that I had done prior to the initial power cycle was a few updates from the market, so I uninstalled those apps, but it appears that was not the problem.
I have root access and was running gumbo's rom (now MaDoCo...thought that would help) and I really don't wanna do a factory reset. Is there anything I can do?
Factory reset is most likely gonna be your only option. If you dont wanna do that, do you still have the .zip for your rom on your mem card? If so, why not just reflash the zip? Might take care of the issue without having to do a hard reset. I am assumingm, though, that if you are rooted you would have created a nandroid backup? Why not just restore?
Tried reflashing the rom and that didn't work. Gonna do a Factory reset now. Lets see
tried factory reset and now i'm stuck on boot screen
Did you ever make a Nandroid backup?? I would suggest you run the Sprint RUU and bring your phone back to Stock, reroot, install recovery, and then a custom ROM. That looks like your best option.
But, just for the hell of it -- take out of your battery and then insert it back in and reboot, see if that does anything.
What kind of factory reset did you do? Wipe from recovery, go through setting, the home>back>power one, or what? And are you stuck at the HTC screen? That happened to me once, but it was because I flashed a GSM rom my first try. Boot into recovery, wipe the phone, and if that doenst do it, I agree with pseodo, time to RUU.
Well I tried resetting from the recovery and wiping, but it will not boot up. Then I tried the RUU, but it wont get past the boot screen in order for me to to connect it to the USB. I tried connecting the USB through recovery and although I can access my SD card via my PC, going through the steps for the RUU says its not connected.
I took my phone over to sprint and although they know I have a custom rom on there (which voided my warranty), they are still gonna give me a brand new one and send mine back through manufacture warranty. It'll be in on Tuesday. Luckily for me I have an online back up through by MyBackUpPro, so I should be good on restoring settings, apps, contacts and all other important stuff. (Minus Root and Custom Rom )
Thanks for all the suggestions, I appreciate it.
I flashed a new set of icons last week and had a bunch of force closes, restored a nandroid and everything was fine.

[Q] Bootloop hell

I apologize in advance if this same issue has been replied to elsewhere. I'm in kind of a unique situation and couldn't find an answer anywhere.
I'm got an N1 with 2.3.6 stock ROM, rooted. Recently I downloaded Titanium Backup PRO and while attempting to integrate dalvik cache to ROM, my phone rebooted into a bootloop. I'm assuming this is a bootloop. I get the colorful splash screen, it freezes for a second of two, then continues on, and on, and on....
Is there a way to get me out of this loopwithout having to wipe all my data, so I can backup all my stuff before I flash a custom ROM?
Everything I see about bootloops, mentions unlocking the bootloader and wiping all your data. I've seen downgrading using PASSIMG and loading stock rom. I'd really just like a simple way to get out of this loop hell and get my phone back up. It's in teh ship now getting it's power button fixed.
Thanks in advance
first thing i do on bootloops is pull battery
if no go pull battery and then pwr on by pressing pwr and trackball at same time--you can then get to recovery and maybe wipe dalvik and cache and reboot
i have never used TB for anything other than backup/restores, so can't help with dalvik integration
You might be able to fix it by wiping your cache from recovery.
Sent from my Nexus One using xda premium
Thanks for the advice! I'll give it a try as soon as I get my phone back from being fixed.
Hey guys, I hope you can help. I got my phone back with new power button, Yay! When I try to boot into recovery, teh Nexus X logo comes on for a moment and then I get a white triangle with an orange exclamation point. Do I need to use ADB to try and go to recovery and wipe my cache? I've never installed a recovery image. Do I need to do that or should there be a stock image already on my phone? Am I SOL?
One more thing that might help. I notice that when I go into HBOOT, the phone searching for 4 images from my SD card and can't find them. They go by too fast to write them all down but I think some are PASSIMG, PASSDIAG, etc. Again, do I need to load a recovery like clockworkmod on my phone first and then go into recovery to attempt to wipe my cache?
I get the same passimg all the time--no problem
If your phone came back from repair, you are probably unrooted and hence the triangle. At least that is the way I remember it, but has been two years since I rooted
If that is comfirmed by someone else, you wil need to reroot and install a recovery
A good time, if you haven't, to install android sdk and root/install recovery the right way and have full adb/fastboot features
there other ways I am not familiar with
does the lock show unlocked on the screen, they could have relocked bootloader
the wiki has the instructions, just have to navigate to the htc smartphones and N1
jus to make sure that if u still got root. install su checker app from play store and confirm.
if not root using SUPER ONE CLICK ROOT.
flash recovery (4EXT is good) www.4ext.net
do a backup and then flash the rom u want
Sent from my Nexus One using Tapatalk
Thanks I'll check. I only had teh power button fixed and not by HTC so I doubt they unrooted it. I'm still in a bootloop but I can use superoneclick still, so I'll give that a try.
so what I'm trying to do is wipe my cache without wiping my data. I don't think my bootloader is unlocked. Am I screwed?I'm in a bootloop, so I can 't install anything to the phone. I probably could put a recovery image on the SD card, but if my bootloader is locked, I'm guessing that won't work. I'm rooted. When I go to HBOOT, the phone looks for passim files and doesn't find them, then when I choose recovery I get the white triangle. I've try to flash a recovery image through ADB but I get an error, failed to load image. Again, is that a bootloader issue?
I'm almost at the point of just wiping my data and hoping I can get it all back somehow.
holtonhj said:
so what I'm trying to do is wipe my cache without wiping my data. I don't think my bootloader is unlocked. Am I screwed?I'm in a bootloop, so I can 't install anything to the phone. I probably could put a recovery image on the SD card, but if my bootloader is locked, I'm guessing that won't work. I'm rooted. When I go to HBOOT, the phone looks for passim files and doesn't find them, then when I choose recovery I get the white triangle. I've try to flash a recovery image through ADB but I get an error, failed to load image. Again, is that a bootloader issue?
I'm almost at the point of just wiping my data and hoping I can get it all back somehow.
Click to expand...
Click to collapse
You really know nothing huh. The triangle is the recovery. Press power button and volume up at the same time, it will the show you some options like wipe cache.
n1newbie said:
jus to make sure that if u still got root. install su checker app from play store and confirm.
if not root using SUPER ONE CLICK ROOT.
flash recovery (4EXT is good) www.4ext.net
do a backup and then flash the rom u want
Sent from my Nexus One using Tapatalk
Click to expand...
Click to collapse
Did you miss the "stuck in boot loop" part?
sorry,
meant that the triangle is your stock recovery--
you install recovery thru fastboot not adb
i would still, if you haven't, install android sdk on pc-unlock bootloader (fastboot oem unlock) and fastboot recovery--all in wiki
i think it was mentioned--holding down pwr and tb will get you into fastboot mode--phone connected and usb debugging selected on phone
you'll just have more flexibility with flashing roms etc and getting out of trouble

[Q] Can't factory reset Moto X

I wanted to perform a factory reset because I keep getting really high Android OS usage on my phone. However, when I went to settings -> backup and rest -> factory reset, it didn't reset my phone; it just rebooted again. Then I tried to reset it by booting into recovery, so I powered up the phone holding the volume down button, scrolled to the recovery section, pressed up to select it, and it just made my phone restart again. I don't know why my phone won't let me perform a factory reset, could someone help me out? It is rooted and has titanium backup and greenify installed, but that's about it.
PwnMyMoto hijacks stock recovery. You'll need to uninstall it to get the recovery back to factory reset.
fruitytoilet said:
I wanted to perform a factory reset because I keep getting really high Android OS usage on my phone. However, when I went to settings -> backup and rest -> factory reset, it didn't reset my phone; it just rebooted again. Then I tried to reset it by booting into recovery, so I powered up the phone holding the volume down button, scrolled to the recovery section, pressed up to select it, and it just made my phone restart again. I don't know why my phone won't let me perform a factory reset, could someone help me out? It is rooted and has titanium backup and greenify installed, but that's about it.
Click to expand...
Click to collapse
don't think you can uninstall pwnmymoto because it already uninstalled itself after it rooted your phone. You will have to flash stock frimware on the device using RSDlite. tutorial found here http://forum.xda-developers.com/showthread.php?t=2446515
for high android os usage it might be because of the wifi router you are connected to fyi. try running on no wifi for a day or a night or whatever and see if that doesn't change. There seems to be an issue with some routers that cause the usage to be extremely high. I'm having the problem currently because of my wifi router.
Hello
I am from europe......
Search my Moto x (rooted) Stock rom.....i want recovery, i want factory reset..
I install Morelocale2 set hungarian languane, and useless controll not working(((( uninstall program, set English Us languane, ...........not work....
message : sorry there seem to be data issues..............
( telefon Claro Puerto Rico network....Stock Firmware: 2 choice..Claro Chile and Columbia,,??????? true?? false????
help pls........:crying:
jayboyyyy said:
don't think you can uninstall pwnmymoto because it already uninstalled itself after it rooted your phone. You will have to flash stock frimware on the device using RSDlite. tutorial found here http://forum.xda-developers.com/showthread.php?t=2446515
for high android os usage it might be because of the wifi router you are connected to fyi. try running on no wifi for a day or a night or whatever and see if that doesn't change. There seems to be an issue with some routers that cause the usage to be extremely high. I'm having the problem currently because of my wifi router.
Click to expand...
Click to collapse
any update on this? I'm in a similar situation where I want to do a factory reset, but I can't flash any Rom because I am on republic wireless. is flashing the firmware the and as flashing a new Rom?
warrenis1234 said:
any update on this? I'm in a similar situation where I want to do a factory reset, but I can't flash any Rom because I am on republic wireless. is flashing the firmware the and as flashing a new Rom?
Click to expand...
Click to collapse
you can always flash the fw for your device onto your phone. you may not be able to flash an older version of a fw for your phone but you can always flash a current version. if you use rsdlite to do a full factory reset it will work. you just can't do a factory reset through the recovery mode in your phone because pwnmymoto hikacked it so its no longer there.
if you have a locked bootloader and you want to do a factory reset or flash a rom you need to install Safestrap
here is a link to the thread all about it
http://rootzwiki.com/topic/104161-recovery-locked-safestrap-recovery-v365-2013-11-13/

Solved - Locked Boot Screen, Unable To Access Custom Recovery Image.

Very noobish issue. Rooted, unlocked bootloader on Atrix HD. Set up SafeStrap as recovery. Everything checked and working. After letting SafeStrap install Cyan 10.3 and rebooting, phone entered CyanogenMod boot screen and become stuck for an hour. Realized that I forgot to reset and wipe all stock settings and cache (yes, I know that should have been obvious step). Figured I could just go into SafeStrap and make the quick fix.
Seems that I'm unable to enter my custom recovery, instead I'm lead to the familiar bricked android stock recovery. No options to access stock rom (assuming it was deleted during install or lost, etc). Tried installing a different recovery, but fastboot on PC is unable to find device. Help at this point is very much appreciated, either to do any of the following:
1. Somehow access SafeStrap again (assuming that it wasn't wiped aswell) so I can clear stock settings and cache, get Cyan 10.3 going properly.
2. Instructions/links to another method to otherwise forcibly delete stock settings and cache (please keep in mind, fastboot is currently unable to find device).
3. Otherwise completely clear phone of EVERYTHING, then reinstal stock recovery and or/stock ROM so I can give up on flashing custom and stick with stock.
*Update:
Was finally able to get phone into AP Fastboot Flahsh Mode. My computer itself can't see the phone, but device manager shows it as "Fastboot QINARA S" and I'm able get a response through my PC's end of flashboot.
Tried using RSD lite to install a stock ROM, but no success since the phone isn't off and can't be turned off without trying to go into another Boot Loop. Also tried installing a new recovery through fastboot, but I keep getting the response, "(Bootloader) variable not supported."
At this point, I'd be really happy if I could get the proper commands to wipe and factory reset my phone while in fastboot. At least then I'd have Cyan. I could try installing stock if it continued to glitch.
Update Motorola drivers on your computer and check threads for fastboot files from skeevydude.
Sent from my MB886 using XDA Premium 4 mobile app
Well safestrap is for use with locked bootloaders so there lies your problem. Maybe you can make a factory cable or buy one to put your phone into fastboot so you can flash stock through rsd.
Sent from my PACMAN MATRIX HD MAXX
http://forum.xda-developers.com/showthread.php?t=2226527
Sent from my MB886 using XDA Premium 4 mobile app
SkunkID said:
*Update:
Was finally able to get phone into AP Fastboot Flahsh Mode. My computer itself can't see the phone, but device manager shows it as "Fastboot QINARA S" and I'm able get a response through my PC's end of flashboot.
Tried using RSD lite to install a stock ROM, but no success since the phone isn't off and can't be turned off without trying to go into another Boot Loop. Also tried installing a new recovery through fastboot, but I keep getting the response, "(Bootloader) variable not supported."
At this point, I'd be really happy if I could get the proper commands to wipe and factory reset my phone while in fastboot. At least then I'd have Cyan. I could try installing stock if it continued to glitch.
Click to expand...
Click to collapse
The error is from using the wrong fastboot executable. Look at post 5. If you get a stickybit error, search our general forums for "stickybit" and you'll find that fix.
deeje00 said:
Well safestrap is for use with locked bootloaders so there lies your problem. Maybe you can make a factory cable or buy one to put your phone into fastboot so you can flash stock through rsd.
Sent from my PACMAN MATRIX HD MAXX
Click to expand...
Click to collapse
With a bit of creativitity one could use SSR to dual boot Holo Blur and Batakang....or two custom 4.3's that use the same kernel....PAC + Carbon both with arrrghhh's kernel.....Only problem is ya can't be a noob at all if ya do it.
Solved issue...somehow.
Used method shown in link below to install stock recovery image since Safety Strap was apparently deleted/wiped/banished?
(can't link, still noob poster. Just search, "[Guide] How to flash back to Stock Rom - chacha. Please Sticky This !", should be the first result.)
After installing stock recovery, was able to go to the standard dead android screen, but after punching the volume buttons randomly, the option menu for stock recovery opened. Was able to factory reset and wipe cache, then properly reboot. Cyanogenmod finally got out of it's BootLoop, and everything seems to be running fine. Flashed a non-official CWM (no offical CWM or Twrp avaliable for Atric HD) and got Gapps. Phone is finally running fine.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Lingering issues worth mentioning incase there are obvious fixes.
.Cyan likes to crash whenever running programs for the first time or doing do much activity in a short amount of time (I suspect the cache has something to do with the cleared cache since revisiting apps doesn't cause crashes as often). If it persists, I'll probably just back up and look for a more stable rom.
.All notification lights are white, except the battery notification lights, despite me changing the colors and/or allowing apps to use their own light settings.
When you're at the "dead Android" screen pressing Vol Down + Power pushes it into recovery, iirc - might seem random but there's a purpose behind it.
SkunkID said:
Solved issue...somehow.
Used method shown in link below to install stock recovery image since Safety Strap was apparently deleted/wiped/banished?
(can't link, still noob poster. Just search, "[Guide] How to flash back to Stock Rom - chacha. Please Sticky This !", should be the first result.)
After installing stock recovery, was able to go to the standard dead android screen, but after punching the volume buttons randomly, the option menu for stock recovery opened. Was able to factory reset and wipe cache, then properly reboot. Cyanogenmod finally got out of it's BootLoop, and everything seems to be running fine. Flashed a non-official CWM (no offical CWM or Twrp avaliable for Atric HD) and got Gapps. Phone is finally running fine.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Lingering issues worth mentioning incase there are obvious fixes.
.Cyan likes to crash whenever running programs for the first time or doing do much activity in a short amount of time (I suspect the cache has something to do with the cleared cache since revisiting apps doesn't cause crashes as often). If it persists, I'll probably just back up and look for a more stable rom.
.All notification lights are white, except the battery notification lights, despite me changing the colors and/or allowing apps to use their own light settings.
Click to expand...
Click to collapse
Hi, I am having the same issue you had... how the heck were you able to get back into stock recovery? Every time I try my phone just reboots and gets stuck again. I cant even turn off my phone with out it rebooting. I have read your posts and followed that other forum you mentioned but if I cannot boot into recovery and if my computer cant see my phone it wont work. Please help when you get a chance.

X2 Black screen

Hello,
I did a reboot and now I can't use my phone anymore. I see the Boot animation but after the Boot up, the screen just turns black. I receive notifications and active display is working, also I can start my camera with the twist but I can't take picture because the touchscreen does not respond. On active display or the power off pop up, the touchscreen is working. So I did a cache partition wipe but this hasn't fixed my problem. The strange thing is that after a couple of frustrated reboots, the Boot animation changed to the old animation with the spinning world. I want to reset the phone via recovery but first I need to backup my data. I have very important Data on my phone like whatsapp log or Photos and videos.. I can't connect my phone to the computer because I have a pin... How I can Backup my data and what caused the black screen?
If your bootloader is unlocked you can flash TWRP. TWRP has the ability to decrypt userdata if you have the password. I don't know if it can decrypt the moto x or not, because TWRP only officially support ASOP type encryption, if motorola uses a different technique for encryption it will say the password is wrong. If it works you can browse and backup files from TWRP recovery.
If it says the password is wrong or you don't have the bootloader unlocked, then you are SOL and have lost everything.
In either case doing a factory reset will hopefully fix your issue.
Sent from my XT1095
So I did a factory reset now. But I stuck in Bootloop, i just see the M logo. How I can fix it? And no, my Moto X is stock like out of the Box.
rupro327 said:
So I did a factory reset now. But I stuck in Bootloop, i just see the M logo. How I can fix it? And no, my Moto X is stock like out of the Box.
Click to expand...
Click to collapse
After the factory reset bootup takes longer than normal, how long did you wait?
If that is not the case, what model moto x do you have? For example mine is xt1095. Also what version of android do you have? 5.0, 4.4.4, 5.0.2, 5.1, etc?
Sent from my XT1095
same issue today
also have the same issue, black screen after reboot. moto voice, active display/notifications are responsive, camera too when twisting the phone. moto voice says "unlock your phone to continue" but i currently don't have any screen locks or anything, just swipe. i have a pure edition running on 5.1. Skeptical about a reset since the phone is still responsive.. tried looking for other fixes, but looks like this issue is just coming up today...
This exact same thing happened to me. Updated to 5.1 about a week ago via the OTA. Wiping cache did nothing. Diagnosing it as a software issue, I attempted to sideload the official 5.1 OTA that's posted elsewhere in the forums. It came back as installation aborted, so I gave up on any hope of keeping my data and did a factory reset. Now all it does is bootloop, sometimes settling on the prone android no command screen for a little while. I can boot into recovery and the bootloader, but thats it. Really hoping someone can come up with a solution. XT1096.
AGISCI said:
After the factory reset bootup takes longer than normal, how long did you wait?
If that is not the case, what model moto x do you have? For example mine is xt1095. Also what version of android do you have? 5.0, 4.4.4, 5.0.2, 5.1, etc?
Sent from my XT1095
Click to expand...
Click to collapse
I've waited about 30 minutes, in this time my phone just bootet into the recovery by his self. I've contacted Motorola and I'll send my device to repair.
It's a xt1092 with 5.1 RETDE.
I personally think that this issue is caused by the Boot animation update.
swankylaxplayer said:
This exact same thing happened to me. Updated to 5.1 about a week ago via the OTA. Wiping cache did nothing. Diagnosing it as a software issue, I attempted to sideload the official 5.1 OTA that's posted elsewhere in the forums. It came back as installation aborted, so I gave up on any hope of keeping my data and did a factory reset. Now all it does is bootloop, sometimes settling on the prone android no command screen for a little while. I can boot into recovery and the bootloader, but thats it. Really hoping someone can come up with a solution. XT1096.
Click to expand...
Click to collapse
Flash the stock 5.1 logo, kernel, system, modem, baseband and recovery for the XT1096 - the full image files are available.
JulesJam said:
Flash the stock 5.1 logo, kernel, system, modem, baseband and recovery for the XT1096 - the full image files are available.
Click to expand...
Click to collapse
Thank you! I don't know how I missed that! Back in business now.
nrsmsn said:
also have the same issue, black screen after reboot. moto voice, active display/notifications are responsive, camera too when twisting the phone. moto voice says "unlock your phone to continue" but i currently don't have any screen locks or anything, just swipe. i have a pure edition running on 5.1. Skeptical about a reset since the phone is still responsive.. tried looking for other fixes, but looks like this issue is just coming up today...
Click to expand...
Click to collapse
I have the exact same problem. Any fix?
Edit: Can't get adb to recognize phone. Phone is rooted.
kunal_07 said:
I have the exact same problem. Any fix?
Edit: Can't get adb to recognize phone. Phone is rooted.
Click to expand...
Click to collapse
Have you tried reflashing the system image from the bootloader?
is that possible without adb? If so, can you tell me how?
kunal_07 said:
is that possible without adb? If so, can you tell me how?
Click to expand...
Click to collapse
You still do everything through terminal. You have to cd to your folder that has adb and fastboot enclosed, usually platform-tools. Instead of starting each command with "adb", you'll start with "fastboot" and you'll be flashing these while your phone is at the fastboot screen.
The full image files are in the forums, and all the commands you'll need, in order, are posted in this thread earlier
I have found that some time the fastboot from Moto wouldn't recognize the phone. I, then, use the mfastboot-v2 found somewhere around this forum works great.
Me too faced this problem few days back. Only option left to do was factory reset.
Read below just to go through of what i faced:
( I had gone through bunch of articles for restoring my data but i had a pin lock because of which while connecting to pc it couldnt detect phone.
Other things i tried includes flashing lockscreen bypass zip via stock recovery. There i faced signature verification failed error because i had done it through stock recovery where it doent let u toggle signature verification on/off as in CWM. )
And for those who wants their data back , i found many articles of data recovery after factory reset. But it needed your device to be rooted. All you have to do is after factory reset dont make use of phone and after rooting you can recover your phone by software as EASEUS android recovey, Dr fone android recovery. Thats all .
I am too facing this issue as of last night,, I have the verizon version (complete stock, no root, locked bootloader) and I am not sure how to go about fixing this without losing all my data.. I tried wiping cache but it did nothing.. Can anyone provide some kind of troubleshoot guide please? It would be much appreciated.
A friend of mine is also having the same issue.
I tried the 5.0 image and it won't flash.
I'm locked and without root. Is it even possible to flash even the factory images? (And yes, I've tried to go to the Customer Portal for the Moto X and that isn't giving me anything)
Edit: Finally got it to flash the stock image. Didn't help. Factory reset fixed things.
Note: I had this problem and was able to fix it through a factory reset, but I had to do it through minimal adb and fastboot. The bootloader factory reset option didn't work.
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?

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