[Q] Flashed Root IMG Unable to Wipe Cache - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Hello all,
I used Mofo to flash Computerfreek274's image 1.5.3a. His thread states that the cache needs to be wiped after flashing. While still in fastboot mode, and after flashing the image, I used the volume keys to select Recovery. Hit the power button and then I have an image of an android that fell over and a red exclamation over it. No text on screen. If I use the volume keys, nothing happens. If I hit the power button the phone turns off.
What step did I miss in the instructions? Or what is the correct procedure to wipe the cache?
Thank you,
the_crowbar

the_crowbar said:
Hello all,
I used Mofo to flash Computerfreek274's image 1.5.3a. His thread states that the cache needs to be wiped after flashing. While still in fastboot mode, and after flashing the image, I used the volume keys to select Recovery. Hit the power button and then I have an image of an android that fell over and a red exclamation over it. No text on screen. If I use the volume keys, nothing happens. If I hit the power button the phone turns off.
What step did I miss in the instructions? Or what is the correct procedure to wipe the cache?
Thank you,
the_crowbar
Click to expand...
Click to collapse
You have to hold vol up for a couple seconds and then hit power at the same time. Then release and you will see the menu.

SOLVED
X_man. said:
You have to hold vol up for a couple seconds and then hit power at the same time. Then release and you will see the menu.
Click to expand...
Click to collapse
Thank you! I have it wiping now. Initially, from a powered off phone, I tried your steps, but that just booted the phone. For other newbies, here is a more detailed process.
WIth the phone powered off, hold Vol-Down, then press the Power button (while still holding Vol-Down). Release both buttons. Fastboot mode starts. Use vol (arrow) keys to select Recovery mode, then pressed power button. Motorola logo appears, and then the android with the red exclamation mark. No text on screen. Hold down Vol-Up for a few seconds, then press power (while still holding Vol-Up).
Now there is text on screen. Use vol keys for arrow button and highlight "wipe cache partition." Use power button to select this option.
Screen changes to Android standing up with a blue bar at the bottom of the screen.
Now wait. Other threads have stated the wipe may take 30 minutes to complete. Phone should power off once wipe is complete.
Thank you,
the_crowbar

Just an update, my wipe completed. It did not take very long. The phone restarted on its own and came right up. Everything working at this point.

the_crowbar said:
Thank you! I have it wiping now. Initially, from a powered off phone, I tried your steps, but that just booted the phone. For other newbies, here is a more detailed process.
WIth the phone powered off, hold Vol-Down, then press the Power button (while still holding Vol-Down). Release both buttons. Fastboot mode starts. Use vol (arrow) keys to select Recovery mode, then pressed power button. Motorola logo appears, and then the android with the red exclamation mark. No text on screen. Hold down Vol-Up for a few seconds, then press power (while still holding Vol-Up).
Now there is text on screen. Use vol keys for arrow button and highlight "wipe cache partition." Use power button to select this option.
Screen changes to Android standing up with a blue bar at the bottom of the screen.
Now wait. Other threads have stated the wipe may take 30 minutes to complete. Phone should power off once wipe is complete.
Thank you,
the_crowbar
Click to expand...
Click to collapse
Sorry I should have specified that my instructions need to be done from the dead android screen LOL But glad I could help

Related

45 minutes still no boot.

Wiped data cache AND dalvik, flashed to Malladus, installed GApps and LGApps at the same time. Been sitting at the android animation for at least 45 minutes all three times and still wont boot. I'm downloading stock image but was hoping someone had an experience similar and had an easy solution?
briangp said:
Wiped data cache AND dalvik, flashed to Malladus, installed GApps and LGApps at the same time. Been sitting at the android animation for at least 45 minutes all three times and still wont boot. I'm downloading stock image but was hoping someone had an experience similar and had an easy solution?
Click to expand...
Click to collapse
And now I offically think my phone is screwed. I cant boot into recovery, every time I try it wont enter and just reboots because I'm holding the power and volume down buttons. So far I don't think I can enter download mode either.
briangp said:
And now I offically think my phone is screwed. I cant boot into recovery, every time I try it wont enter and just reboots because I'm holding the power and volume down buttons. So far I don't think I can enter download mode either.
Click to expand...
Click to collapse
How to get into TWRP with hardware keys on G2
1. Make sure phone is completely powered down.
2. Press and hold the Volume down button and the Power button.
3. When the LG logo is displayed release the Power button only then immediately press and hold the Power button again.
4. Release both buttons when the Factory Hard Reset screen displays.
5. Press the power button three times, like it says. Even though it says it will delete everything, it won't (I can confirm that if you are at least on v2.6.3.2).
6. After a "factory reset processing" appears, you should get the TWRP flash screen, and you are good to go.
From this thread: http://forum.xda-developers.com/showthread.php?t=2534981
acejavelin said:
How to get into TWRP with hardware keys on G2
1. Make sure phone is completely powered down.
2. Press and hold the Volume down button and the Power button.
3. When the LG logo is displayed release the Power button only then immediately press and hold the Power button again.
4. Release both buttons when the Factory Hard Reset screen displays.
5. Press the power button three times, like it says. Even though it says it will delete everything, it won't (I can confirm that if you are at least on v2.6.3.2).
6. After a "factory reset processing" appears, you should get the TWRP flash screen, and you are good to go.
From this thread: http://forum.xda-developers.com/showthread.php?t=2534981
Click to expand...
Click to collapse
Thanks for replying. I've read how to get into the recovery menu many times. Something is wrong with my phone that prevents me from doing it. I'm assuming its hardware related. I was almost ready to give up yesterday when I found out that if I do the key combo while plugging it into USB, it enters the menu normally. At that point I was able to restore my backup and start again.
I think my phone has a fluke, but I've figured out a way around it.
For those who are using Malladus on Verizon, something was wrong with the radios in the set. I had to find a seperate KK baseband file for the VS980 and flash it over top of the ROM to get it to work. I'm not saying its the same results for everyone, but I tried every variant of his directions (just in case) and was unable to get LTE online. It was the seperate BB file later on that fixed it.

NEEDING SOME HELP HERE!!! :c

Well, i tried to install nfs most wanted, i was downloading the data of the game; it finished, and suddenly my phone reboots itself, and now it get stuck in the screen "warning bootloader unlocked", it reboots and reboots, it doest pass that screen, does someone can help me?? :C i don 't know what to do.
This is for STANDARD Recovery - How do I reset my device?
In the unlikely event that your device becomes unresponsive, frozen, blank or black screen, or will not respond to the power button, you can perform a force restart or reboot on the device by following the steps below.
Press and hold the Power button for 7 - 10 seconds, the device will restart and go through the boot-up sequence.
Notes:
The forced restart or reboot will not delete any Data on your phone.
If completing the 7-10 second Reset does not recover normal functionality of the device, then press and hold the Power Button for a full 120 seconds while connected to a charger.
Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature everything is deleted.
To reset your device:
1. Touch Image
2. Touch Settings
3. Touch Backup & reset
4. Touch Factory Data Reset
5. Touch Reset Phone
External Reset
If you are unable to access the phone's menu to perform the standard reset you can attempt an external factory reset.
Notes:
When using this feature; everything is deleted from the device.
Reset will require a minimum battery level of 25%. If you are unable to perform a reset, please charge for 20-30 minutes and try reset again.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to Wipe data / factory reset and the POWER Key to select this option
8. Use the VOL DOWN key again to select YES - delete all user data and press the POWER key to CONFIRM
9. Once the Formatting is complete, press the POWER key to confirm a REBOOT
10. The device will reboot and start the normal power up sequence
ok, but if i can't enter the recovery?
ok, but if i can't enter the recovery?
wone96 said:
ok, but if i can't enter the recovery?
Click to expand...
Click to collapse
press and hold the power button till phone powers downs (vibrates) as screen goes off,at same time release power and press volume down (only this) count 1,2 and press and release power key again twice (still keep holding volume down) - should boot to bootloader

Is my phone bricked?

I just flashed cm12 on my moto g 2014 (XT1068)... then i flashed GApps... The thing is as soon as i rebooted system.. blue icon of cm started blinking... and it is blinking for the past one hour... When i hold the power button to switch it off.. it reboots instantly and starts blinking again.. What should i do and what is my mistake
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
For more questions or to have full access please register an account on XDA forum.
Stand by
Good luck
XDA Visitor said:
I just flashed cm12 on my moto g 2014 (XT1068)... then i flashed GApps... The thing is as soon as i rebooted system.. blue icon of cm started blinking... and it is blinking for the past one hour... When i hold the power button to switch it off.. it reboots instantly and starts blinking again.. What should i do and what is my mistake
Click to expand...
Click to collapse
Not bricked , either stuck in boot loop or Hanging ( a soft brick) both ARE fixable
custom recovery? boot to this and wipe ALL caches / data / user / dalvik etc and then try to boot ROM again
How do I reset my device?
In the unlikely event that your device becomes unresponsive, frozen, blank or black screen, or will not respond to the power button, you can perform a force restart or reboot on the device by following the steps below.
Press and hold the Power button for 7 - 10 seconds, the device will restart and go through the boot-up sequence.
Notes:
The forced restart or reboot will not delete any Data on your phone.
If completing the 7-10 second Reset does not recover normal functionality of the device, then press and hold the Power Button for a full 120 seconds while connected to a charger.
Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature everything is deleted.
To reset your device:
1. Touch Image
2. Touch Settings
3. Touch Backup & reset
4. Touch Factory Data Reset
5. Touch Reset Phone
External Reset (KitKat)
If you are unable to access the phone's menu to perform the standard reset you can attempt an external factory reset.
Notes:
When using this feature; everything is deleted from the device.
Reset will require a minimum battery level of 25%. If you are unable to perform a reset, please charge for 20-30 minutes and try reset again.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to Wipe data / factory reset and the POWER Key to select this option
8. Use the VOL DOWN key again to select YES - delete all user data and press the POWER key to CONFIRM
9. Once the Formatting is complete, press the POWER key to confirm a REBOOT
10. The device will reboot and start the normal power up sequence
External Reset (Lollipop)
1. With the phone powered off, press and hold the Volume Down button and the Power button at the same time until the device turns on. You will see the word "Start" with an arrow around it.
2. Press the Volume Down button twice to highlight "Recovery mode"
3. Press the Power button to restart into Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
4. While holding down the Power button, press the Volume Up button.
5. Use the volume buttons to scroll to "wipe data/factory reset" and press the Power button to select it.
6. Scroll down to "Yes - erase all user data" and press the Power button to select it.
Well hold the power button till the screen goes black .. Now don't leave the power button and press the volume down the volume button ! Now leave the volume down button and then power button.. You'll boot in to the bootloader ! Now boot into the recovery ! And flash some other ROM !
Or flash the same ROM again .. This time clear internal data , system , dalvik cache , and then flash the ROM ! Hope this works !

[Q] Need bootloop help

I'm trying to remotely help a friend with a Nexus 6 stuck in a bootloop. The phone is new, just out of the box. He accepted an OTA update before doing anything else, so no USB debugging (or anything else) was set. Now it's stuck in a bootloop.
Is there a step by step guide available to allow flashing a factory image in this situation. Everything I find so far requires USB debugging to be set first. Or, are we talking brick? Returning the phone would be very difficult.
Bob Coxner said:
I'm trying to remotely help a friend with a Nexus 6 stuck in a bootloop. The phone is new, just out of the box. He accepted an OTA update before doing anything else, so no USB debugging (or anything else) was set. Now it's stuck in a bootloop.
Is there a step by step guide available to allow flashing a factory image in this situation. Everything I find so far requires USB debugging to be set first. Or, are we talking brick? Returning the phone would be very difficult.
Click to expand...
Click to collapse
If I were your friend I would put the phone back in the box take it back to the store and demand a brand new one immediately that shouldn't be happening on the stock device
toknitup420 said:
If I were your friend I would put the phone back in the box take it back to the store and demand a brand new one immediately that shouldn't be happening on the stock device
Click to expand...
Click to collapse
Unfortunately, he bought in the US and is now far outside the US. That's why returning would be difficult.
Dam. Can he boot to the bootloader.
toknitup420 said:
Dam. Can he boot to the bootloader.
Click to expand...
Click to collapse
He can do each of these steps but when it reboots after #6 it goes back to the dead robot and "no command"
1. With the phone powered off, press and hold the Volume Down button and the Power button at the same time until the device turns on. You will see the word "Start" with an arrow around it.
2. Press the Volume Down button twice to highlight "Recovery mode"
3. Press the Power button to restart into Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
4. While holding down the Power button, press the Volume Up button.
5. Use the volume buttons to scroll to "wipe data/factory reset" and press the Power button to select it.
6. Scroll down to "Yes - erase all user data" and press the Power button to select it.
Bob Coxner said:
He can do each of these steps but when it reboots after #6 it goes back to the dead robot and "no command"
1. With the phone powered off, press and hold the Volume Down button and the Power button at the same time until the device turns on. You will see the word "Start" with an arrow around it.
2. Press the Volume Down button twice to highlight "Recovery mode"
3. Press the Power button to restart into Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
4. While holding down the Power button, press the Volume Up button.
5. Use the volume buttons to scroll to "wipe data/factory reset" and press the Power button to select it.
6. Scroll down to "Yes - erase all user data" and press the Power button to select it.
Click to expand...
Click to collapse
On the "no command" screen, hold power, push volume up and reenter recovery. Select reboot system. See if the phone boots up.
Evolution_Freak said:
On the "no command" screen, hold power, push volume up and reenter recovery. Select reboot system. See if the phone boots up.
Click to expand...
Click to collapse
Same result "no command"
Bob Coxner said:
Same result "no command"
Click to expand...
Click to collapse
At this point, you must connect to a PC and see if you can get fastboot to recognize the device. Then we can proceed.
Will the Nexus Root Toolkit http://www.wugfresh.com/nrt/ work even though USB debug has not been turned on?
Bob Coxner said:
Will the Nexus Root Toolkit http://www.wugfresh.com/nrt/ work even though USB debug has not been turned on?
Click to expand...
Click to collapse
USB debugging does not have anything to do with being in fastboot or recovery. As long as the proper drivers are installed, your computer can recognize it and you can use fastboot in bootloader.

Locked Phone

My daughters Motorola X 2nd Gen (XT1095) seems to be locked. When you touch the screen all that shows is the time and a padlock. If you try and slide the padlock up, down or to the left or right the date shows at the top and the battery shows but it will not proceed.
Can anyone tell me what may be happening and how to fix it?
Thanks
I would first hold down the power until it turns off. It sounds like a restart is in order
Red_81 said:
I would first hold down the power until it turns off. It sounds like a restart is in order
Click to expand...
Click to collapse
Restarted it several times, results are the same, still locked.
Sorry to hear that. I didn't see it in your post so I started with square one troubleshooting.
How about rebooting to recovery and trying to wipe the cache?
Red_81 said:
Sorry to hear that. I didn't see it in your post so I started with square one troubleshooting.
How about rebooting to recovery and trying to wipe the cache?
Click to expand...
Click to collapse
Sorry, should have said that. How do I boot into recovery and wipe cache?
Thanks
1. Power off the phone
2. Hold volume down and press the power button
3. Press volume down until you get to the word recovery then press volume up
4. When the little android is laying down, press the power button and tap volume up.
5. Use volume down to get to wipe cache partition and press power
Red_81 said:
1. Power off the phone
2. Hold volume down and press the power button
3. Press volume down until you get to the word recovery then press volume up
4. When the little android is laying down, press the power button and tap volume up.
5. Use volume down to get to wipe cache partition and press power
Click to expand...
Click to collapse
Did all that and still same, I noticed that when it comes up in the boot mode (holding down the vol button) that one of the items listed says "Device is LOCKED. Status Code: 0
billsteiner said:
Did all that and still same, I noticed that when it comes up in the boot mode (holding down the vol button) that one of the items listed says "Device is LOCKED. Status Code: 0
Click to expand...
Click to collapse
That just means the bootloader is locked. It has nothing to do with the problem you're having. Try a factory reset if wiping caches didn't work.
Sent from my XT1095 using Tapatalk
Get the phone to the bootloader. Open a cmd on your computer and type MFASTBOOT ERASE USERDATA. that'll factory reset it for you.
matt99017d said:
Get the phone to the bootloader. Open a cmd on your computer and type MFASTBOOT ERASE USERDATA. that'll factory reset it for you.
Click to expand...
Click to collapse
Finally got it to factory reset but still problems. Called Motorola and they are doing a replacement. Thanks for your help it was really appreciated.

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