My phone does not have an unlocked boot loader (if that matters). I restarted my phone when I noticed it being slow and it booted to the white screen with the HTC logo and "powered by android" written at the bottom. Then it just froze, now it has basically went to a black screen and the buttons on the bottom are blacked out. When I plugged it into my computer it just says connect a device. Any help?
ConVermin said:
My phone does not have an unlocked boot loader (if that matters). I restarted my phone when I noticed it being slow and it booted to the white screen with the HTC logo and "powered by android" written at the bottom. Then it just froze, now it has basically went to a black screen and the buttons on the bottom are blacked out. When I plugged it into my computer it just says connect a device. Any help?
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check device manager to see if the phone is in QHSUSB_DLOAD Mode if it is you can try here
http://forum.xda-developers.com/showthread.php?t=2770684
the above fix usually only works on a failed or incorrect firmware flash. if you phone just went into this mode on it's own its normally a hardware failure
clsA said:
check device manager to see if the phone is in QHSUSB_DLOAD Mode if it is you can try here
http://forum.xda-developers.com/showthread.php?t=2770684
the above fix usually only works on a failed or incorrect firmware flash. if you phone just went into this mode on it's own its normally a hardware failure
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So confused. I held the power button down for like 30 seconds and it turned on. Works perfect now.
ConVermin said:
So confused. I held the power button down for like 30 seconds and it turned on. Works perfect now.
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that's a hard reboot .. glad it worked out
Related
Hi. To start with I bought a phone from a friend which I knew was faulty but decided to take my chances and try to fix it. He claims he did nothing to the phone but don't know for sure. Phone is in constant bootloop, Goes until splash screen and reboots. Worst yet to come - even bootloader menu restarts on constant basis when i try to get into it. Meaning it goes into bootloader but restarts in few seconds before i can get to factory reset. Computer is not picking up this device but i also don't have any drivers installed but don't even know how to install them with a phone in this state. Is there anything i can do about it? Been with Samsung for the past few years and here is everything completely different so don't know much about adb but am a quick learner and can follow any steps! I can provide picture of bootloader if it would be any helpful.
michal_alton said:
Hi. To start with I bought a phone from a friend which I knew was faulty but decided to take my chances and try to fix it. He claims he did nothing to the phone but don't know for sure. Phone is in constant bootloop, Goes until splash screen and reboots. Worst yet to come - even bootloader menu restarts on constant basis when i try to get into it. Meaning it goes into bootloader but restarts in few seconds before i can get to factory reset. Computer is not picking up this device but i also don't have any drivers installed but don't even know how to install them with a phone in this state. Is there anything i can do about it? Been with Samsung for the past few years and here is everything completely different so don't know much about adb but am a quick learner and can follow any steps! I can provide picture of bootloader if it would be any helpful.
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Click to collapse
Send a picture of the bootloader while I find the drivers you need
Seems like battery is completely dead as it only reboots when there is power supply connected, but then it won't turn off (any charging light don't come on, not sure if it should though). Just now i've seen a vodafone logo for a very short second when I connected to pc from charger. But phone rebooted again just after.
HTC_Phone said:
Send a picture of the bootloader while I find the drivers you need
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edit. downloaded drivers (4.8) but that didn't change anything and windows still doesn't pick up device.
After connecting my one to computer for past 3 hours its started more frequently boot and showing Vodafone menu but still restarts shortly after. Vodafone logo shows on and lights on soft buttons starts flashing like 3 times and than it keeps rebooting. Does it mean anything?
michal_alton said:
Seems like battery is completely dead as it only reboots when there is power supply connected, but then it won't turn off (any charging light don't come on, not sure if it should though).
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Have you checked this: http://forum.xda-developers.com/showthread.php?t=2481211
michal_alton said:
After connecting my one to computer for past 3 hours its started more frequently boot and showing Vodafone menu but still restarts shortly after. Vodafone logo shows on and lights on soft buttons starts flashing like 3 times and than it keeps rebooting. Does it mean anything?
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That almost sounds like your POWER button is stuck!! Are you able to completely power off, and it stays off.
I think i know what it is. Power button stuck and keeps restarting device. Although i can feel pressing it, this is what it looks like.
nkk71 said:
Have you checked this: http://forum.xda-developers.com/showthread.php?t=2481211
That almost sounds like your POWER button is stuck!! Are you able to completely power off, and it stays off.
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Didn't see your comment but this is exactly how it looks to me. I can't switch off phone and in bootloader it acts like i was pressing power button. Although it operates normally meaning that it can be pressed down. Arranged warranty repair with HTC and they are collecting phone tomorrow.
michal_alton said:
Didn't see your comment but this is exactly how it looks to me. I can't switch off phone and in bootloader it acts like i was pressing power button. Although it operates normally meaning that it can be pressed down. Arranged warranty repair with HTC and they are collecting phone tomorrow.
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Click to collapse
Good luck mate, but definitely sounds like the power button is stuck
It's been fixed under warranty by HTC. They replaced motherboard on mine HTC. So all good
I recently bricked my HTC One. It was stuck in a boot loop, so I flashed CWM onto it and then sideloaded the insert coin rom. After going through the installation my phone turned off. When I went to turn it on again the whole device was unresponsive, no lights, I cant get into the bootloader or recovery mode. Is there any way to fix this on my own?
1800Support said:
I recently bricked my HTC One. It was stuck in a boot loop, so I flashed CWM onto it and then sideloaded the insert coin rom. After going through the installation my phone turned off. When I went to turn it on again the whole device was unresponsive, no lights, I cant get into the bootloader or recovery mode. Is there any way to fix this on my own?
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plug your phone to your computer via usb, open windows device manager. Is the phone listed somehow?
alray said:
plug your phone to your computer via usb, open windows device manager. Is the phone listed somehow?
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Nope, not listed in any of the drop down menus.
1800Support said:
Nope, not listed in any of the drop down menus.
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well keep phone plugged to the wall charger a while then try to hold power until the phone boot or power + vol down. Do this under a bright light to activate the light sensor
if you can't make it boot there is not much we can do
alray said:
well keep phone plugged to the wall charger a while then try to hold power until the phone boot or power + vol down. Do this under a bright light to activate the light sensor
if you can't make it boot there is not much we can do
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Well it looks as if I'm pretty SOL for now. I will keep the phone charging for the next few days and will try to boot under a bright light. If none of that works I'll just have to get a new phone
Edit:
I might have figured it out, while I was in that red triangle / exclamation point screen, I pressed power / volume, then when the screen turned black (phone off) I let go of power and kept holding volume, and it finally entered the bootloader and RUU is now running. Will edit the thread again if that goes through. Leaving info in case anyone runs into the same issue in the future.
Edit2:
The RUU failed when the fastboot binary crashed on step 4 @ 96%, so I switched to a USB3 port and reran and it got through 100% without a hitch, now the phone is working perfectly.
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Hi, my phone is s-off, bootloader unlocked, h7_wls.
I flashed 5.05.651.2_full_firmware.zip (to install the ViperOne rom - it says to update the firmware) through fastboot, running it 2 times as recommended. Then I ran fastboot reboot and the phone was stuck in a boot loop, the white screen with the HTC logo would appear, then the screen would turn black (still on as it has the IPS blue glow) then it turns off (full black) and turns on again to repeat the loop.
I've tried holding down volume + power until the home/back flash then letting go of power and holding volume, but the phone would just reboot without going into the bootloader.
I've also tried shining the LED from my other phone onto the light sensor and holding power for 15 seconds, which turns off the phone. If I turn it back on, it returns the phone into the aforementioned boot loop.
Doing the volume + power thing, and running the RUU_M7_WL_K44_SENSE60_SPCS_MR_Sprint_WWE_5.05.651.2_Radio_1.01.20.0904_2_NV_SPCS_4.38_003_release_393160_signed_2.exe file while the home/back buttons flash gets the phone into a black background with a red triangle / exclamation point but the RUU program exits with Error[170]: USB CONNECTION ERROR.
Typing adb devices while in the black screen with red triangle / exclamation point, it sees the device but says the device is offline, typing fastboot devices returns nothing.
I've tried 3 USB cables.
Not sure what to do next?
Thanks.
kevinlekiller said:
Edit:
I might have figured it out, while I was in that red triangle / exclamation point screen, I pressed power / volume, then when the screen turned black (phone off) I let go of power and kept holding volume, and it finally entered the bootloader and RUU is now running. Will edit the thread again if that goes through. Leaving info in case anyone runs into the same issue in the future.
Edit2:
The RUU failed when the fastboot binary crashed on step 4 @ 96%, so I switched to a USB3 port and reran and it got through 100% without a hitch, now the phone is working perfectly.
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Hi, my phone is s-off, bootloader unlocked, h7_wls.
I flashed 5.05.651.2_full_firmware.zip (to install the ViperOne rom - it says to update the firmware) through fastboot, running it 2 times as recommended. Then I ran fastboot reboot and the phone was stuck in a boot loop, the white screen with the HTC logo would appear, then the screen would turn black (still on as it has the IPS blue glow) then it turns off (full black) and turns on again to repeat the loop.
I've tried holding down volume + power until the home/back flash then letting go of power and holding volume, but the phone would just reboot without going into the bootloader.
I've also tried shining the LED from my other phone onto the light sensor and holding power for 15 seconds, which turns off the phone. If I turn it back on, it returns the phone into the aforementioned boot loop.
Doing the volume + power thing, and running the RUU_M7_WL_K44_SENSE60_SPCS_MR_Sprint_WWE_5.05.651.2_Radio_1.01.20.0904_2_NV_SPCS_4.38_003_release_393160_signed_2.exe file while the home/back buttons flash gets the phone into a black background with a red triangle / exclamation point but the RUU program exits with Error[170]: USB CONNECTION ERROR.
Typing adb devices while in the black screen with red triangle / exclamation point, it sees the device but says the device is offline, typing fastboot devices returns nothing.
I've tried 3 USB cables.
Not sure what to do next?
Thanks.
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Click to collapse
oh yeah this time happened to me as well
basically all your phone is doing is rebooting
you need to get it to power down somehow. I managed to force shut it down using the hold power thing and then held volume down and power to get to the boot loader
but if anyone is having difficulty another sure fire way to get the phone to shut down is to wait for the battery to die (may take a really long time)
My phone was charging then it automatic restart and stuck at HTC One boot screen with the orange light on. I couldn't power off or do anything. I have tried to hold power button 20 sec nothing happen it just stood there please help. I can't get to boot option either because i can't turn off my phone .
The orange light was still on when i uncharged the phone please help Thank
Been 3 hour and the phone still in the same condition :\
Edit: Solved All i have to do is put my phone under a bright light then hold power+volume down.
rygart112 said:
My phone was charging then it automatic restart and stuck at HTC One boot screen with the orange light on. I couldn't power off or do anything. I have tried to hold power button 20 sec nothing happen it just stood there please help. I can't get to boot option either because i can't turn off my phone .
imgur. com/XEBB2Lc << The orange light was still on when i uncharged the phone please help Thank
Click to expand...
Click to collapse
try with power and vol down at the same time
alray said:
try with power and vol down at the same time
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Click to collapse
Thanks, tried it nothing happen
rygart112 said:
Thanks, tried it nothing happen
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strange, normally you should be able to reboot it in bootloader mode by using power and volume down. Is it detected when connected to a computer?
alray said:
strange, normally you should be able to reboot it in bootloader mode by using power and volume down. Is it detected when connected to a computer?
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Click to collapse
No, i don't know why but it not detect when i connect to computer.
Edit: It does detect but it can't install driver
Hello, I have Z3 Compact D5803. The back (glass cover that is bonded factory) was beginning to lift off in the middle and I put a (micro) droplet of glue. The phone was turned off and the procedure was carried out carefully and without any spill. After a few days, I decided to turn it on, however, did not see anything, tried all possible combinations, but it is not working. When I plug it into the wall charger the display lights up momentarily with the Sony logo, lit red LED and then immediately restarts. This thing is going indefinitely, I have even left it plugged for 24 hours, but it keeps boot looping. Detached rear cover to look inside, everything looks fine, not even a trace of my gluing work.
Any ideas?
vessk0 said:
Hello, I have Z3 Compact D5803. The back (glass cover that is bonded factory) was beginning to lift off in the middle and I put a (micro) droplet of glue. The phone was turned off and the procedure was carried out carefully and without any spill. After a few days, I decided to turn it on, however, did not see anything, tried all possible combinations, but it is not working. When I plug it into the wall charger the display lights up momentarily with the Sony logo, lit red LED and then immediately restarts. This thing is going indefinitely, I have even left it plugged for 24 hours, but it keeps boot looping. Detached rear cover to look inside, everything looks fine, not even a trace of my gluing work.
Any ideas?
Click to expand...
Click to collapse
Have you tried the hard reset button ?
Look under the flap where you put the sim, next to it is a tiny button hole, press this.
Didgesteve said:
Have you tried the hard reset button ?
Look under the flap where you put the sim, next to it is a tiny button hole, press this.
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Click to collapse
Yes, nothing happens...
I can only put it in fastboot mode (blue LED on black screen), while it's connected to the PC.
Well If fastboot works then this shouldn't really be much of a problem , simply fastboot flash any kernel with a custom recovery and flash a ROM. If that doesn't work then you might be facing a hardware issue and the best course of action would be to send it in for repair
But there is no way to correctly see it in Windows. Tried to install drivers, but it keeps stay as a "S1Boot Fastboot" device in Windows 10.
vessk0 said:
But there is no way to correctly see it in Windows. Tried to install drivers, but it keeps stay as a "S1Boot Fastboot" device in Windows 10.
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Click to collapse
Can you detect it via ADB? Go to adb ( found in Android SDK ), open command window there and type fastboot devices, something should come up ( Assuming you have the fastboot drivers installed ) You can also use flashtool if you don't have the SDK Installed but install drivers first
vessk0 said:
But there is no way to correctly see it in Windows. Tried to install drivers, but it keeps stay as a "S1Boot Fastboot" device in Windows 10.
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Click to collapse
I think your drivers have not been installed correctly. It is a bit of a hassle in Windows 10 since you need to disable driver signature verification. I successfully installed the drivers from Flashtool after doing this.
i have the same problem but....
but i cannot start recovery nor fastboot not even download mode ( i think fastboot and download mode are the same) please help me
williamzerner said:
but i cannot start recovery nor fastboot not even download mode ( i think fastboot and download mode are the same) please help me
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Either your battery is completely dead or you have a hardware problem. What happens if you try to charge your phone?
M1chiel said:
Either your battery is completely dead or you have a hardware problem. What happens if you try to charge your phone?
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When i try to charge my phone the phone does the same thing.... means the phone boots upto the sony logo red led glows up and the the phone restats ... this repeats forever unless battery runs out...