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hi all, i am hoping somebody can shed some light on this. My brother came from spain and he loved my phone and wants me to sell it to him. Its on O2 (UK) and unlocked and flashed few roms to it by now.
Whats strange is that it detects his card but wont register with any networks here even though his own phone does register with o2 and orange depends where he is.
Now i am confused as i thought open to all networks means he can use his own sim but didnt work, i even reset the phone and it detected his card and said it is configuring setting and need to restart but then no service.
Anyone can help? is it the ROM or am i missing some cabs?
Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.
Hi i have a brand new unlocked phone but when i insert my simcard phone is booting type the sim pincode, starts up and it says no service.
Ive tried 3 different network providers (prepaid)
Sometimes when im outside i get a signal but its very poor then when im going into a building the signal gets lost and again no service.
Im realy stuck with it cant find answers, tried everything factory reset everytime with a new simcard. I have the latest update. Phone is US version.
Thanks in advance...
Had the same problem with my wifes phone, it worked for about a month then the radio would bounce between 1 bar at boot then fade to nothing, Ive flashed 3 different radios version to it still no go. Ended up sending it in for a replacement only to find out that HTC had a small batch of bad radios in a few phones. Tmobile just swapped it no questions asked.
Should I try to flash with other radio versions and how can i do it? I live in Belgium and got the G1 from Ebay so i dont think i can return the phone. The Seller says that the phone was 100% ok... So nothing I can do about it...
My advice is to check whether the phone has been blacklisted. It's what happened to mine - bought on ebay, was working fine for a week, then just got no service. Phoned up T-Mobile and they told me that it'd been reported stolen, so I then spent a couple of days fighting with the ebay seller, but it's working fine again now.
How can i check that on T-Mobile site? Im not familiar with T-mobile....
Thanks
As far as I know you can't do it online, so just phone them. Shouldn't take too long, just make sure you have your IMEI number ready (which is underneath the battery or can be found by typing *#06# into the dialer).
Edit: Or, the IMEI number can be found in Settings -> About phone -> Status
Called T-Mobile nothing they can do about it... I said if i give you the IMEI... Answer nothing we can do about it... 13min cal from Belgium to US hmmm how much will that cost
Now I really dont have a clue what to do...
Someone else any ideas?
Nightshop said:
Called T-Mobile nothing they can do about it... I said if i give you the IMEI... Answer nothing we can do about it... 13min cal from Belgium to US hmmm how much will that cost
Now I really dont have a clue what to do...
Someone else any ideas?
Click to expand...
Click to collapse
I'm not sure how all this works, but if you're in Belgium, shouldn't you be calling TMobile Europe or something? Can a U.S. blacklisted phone not be able to get service with other providers?
Did not help calling T-mobile... Any suggestions??
I have a Samsung i9000T that I recently bought from a lady who said she forgot her password to it so she couldn't unlock it. So I bought it and tried factory resetting it so I could sell it to a friend of mine who wants to upgrade from an iPhone 3G. Well factory resetting did nothing, I did some digging and found out that it's a common problem for i9000's to have a csc file corruption. So I decided to flash, via odin, a stock firmware to the device. The firmware I decided on was a UK firmware because I couldn't find an american firmware for it. The flash was successful and I was able to boot the phone no problem. A weird thing was that all of the lady's data was still on the phone, so I contacted her and told her I could backup all of her pics and give them to her, which she happily said yes to. After that, I rooted the phone and installed cwm and then flashed Slim rom android 4.2.1 to the device. I then put a backup sim of mine in the phone and tested the phone. The problem I am having is I don't get any signal on the phone what so ever. I have all the ATT apn's on the phone and they look to be correct.
My question is, having flashed a UK firmware before anything somehow messed up the ability to connect to ATT here in the USA? And what course of action should I take to correct the issue with no signal? My friend is in the military and is being mobilized on the 1st of march so I would like to have a working phone for him before then as I will not see him for some time after.
Any help will be gratefully appreciated. Thanks in advance.
Just a question, has she ever reported it stolen? Has the IMEI number been blocked?
Find out the IMEI number and contact the original Network Supplier that the phone was used on and as them to check this. They'd be able to tell you if there are any issues.
Not trying to worry you but it happened to me. I had to return the phone.
I know the imei, but I don't know the original carrier for the phone... I assume it was ATT because that is the dominant carrier in my area. I'll get in touch with the lady I bought it from and see for sure.
On another note, I've tried testing the internal antenna by inserting a wire into the external port, but still no signal.
I'm going to try completely starting over and see how it goes this time.
Ok, so this thread can be closed now. I've solved the problem.. and feel like such a noob for some reason I was kinda spot on with what i thought was wrong but I had such a hard time finding files to fix it... untill i found this:
http://forum.xda-developers.com/showthread.php?t=1494493
AMAZING guide. Fixed my problem right up. Running 3G here in Texas on ATT. My friend will be so happy that he gets to take an android back over-seas with him.
Thanks to all of those who helped, I greatly appreciate it.
Hello, my S5 mini has the first problems 1 year after bought, sometimes there was the error not registered on network. I have sent it twice to the support, but it was returned with "no error".
Now warranty over i have the error not registered on network, and can not use it for telefoning. The IMEI was correct, i can receive the network, but i can not register to it. I have the last marshmallow update flashed over OTA.
in former times, i have to remove the sim and reinsert it, to get it work again, but now this does not work. The simcard ist changed from the provider, and i bouhgt another simcard from another networkk, to test it.
Can i fix this problem?
Garfield62 said:
Hello, my S5 mini has the first problems 1 year after bought, sometimes there was the error not registered on network. I have sent it twice to the support, but it was returned with "no error".
Now warranty over i have the error not registered on network, and can not use it for telefoning. The IMEI was correct, i can receive the network, but i can not register to it. I have the last marshmallow update flashed over OTA.
in former times, i have to remove the sim and reinsert it, to get it work again, but now this does not work. The simcard ist changed from the provider, and i bouhgt another simcard from another networkk, to test it.
Can i fix this problem?
Click to expand...
Click to collapse
Sam here, call me cynical but happened 6 months after phone ran out of warranty. Done all the basics, diff SIM from different provider reset phone, even re-flashed phone and no joy, tried all the modem software going and phone will only work on 2G. Samsung support said take it to repairers hmmm wonder what that's going to cost. New phone, New manufacturer I think. This is 2nd Samsung ive had issues with
I've only just got my first Android phone from a mate after obnoxiously using iPhones for years+, an S5 Mini that lags and ****s itself at every moment. I've now got a gangsaf little unit learning anything I can about this phone and after all my errors, not once have I seen this.
Just for relevancy, I have a G800Y model but I'm using one of the two kernels I could find that looked decent which the devs have listed under G800F and as far as I can tell or what I've read, there's no real difference other than a difference between the LTE bands they can access (someone please correct me if I'm wrong). If it would be so much as to ask what exactly is the software specifications of both of your devices? By this I mean:
- What ROM are you running; [Stock] or [Custom]?
- Have you rooted your device?
- Have you tried finding your device's most recent stock modem software?
- Did anything lead to this or is there anything you believe could have contributed to the occurence of such a problem?
- What carrier are you with in what location? If you do not wish to say for whatever reason, have you tried a search for devices with similar problems and a possible resolution method?
Hello, i have stock rom, IMEI is intact, not rooted,
Basisbandversion G800FXXU1CQB2
Kernel Version 3.4.39-895f4887
Buildnummer MMB29K.G800FXXU1CPL1
AP: G800FXXU1CPL1
CP: G800FXXU!CQB2
CSC: G800FDBT1CPL1
SIM-Card from Telekom or blau.de, both does not work.
I can receive the Providers, but can not connect.