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Hello. I received my handset on Saturday morning from P4U and have been very impressed so far, especially compared to my experience with the One X last year where I had to swap 3 handsets before finding one without a major problem.
I have noticed however a possible glitch with the camera. When using the camera outside in bright sunlight I sometimes get glitches on the screen in the form of a jumping/rippling effect which is sometimes accompanied by a faint crackling/clicking notice. On one occasion it would not focus at all, with the screen rippling the whole time and refusing to focus. Following turning off and on again I have not had the problem to the same same degree, although it does happen occasionally with maybe just one of two ripples before the image on the screen settles down. The issue does not seem to arise in other scenarios (indoors, etc). Had I not had the situation where the camera could not focus at all I would just have put it down to the particular way that the camera focuses
Also I noticed that when the issue was most pronounced, I was standing outside our house in a bad/poor mobile reception area, just on fringe of out Wifi connection within the house. The phone was also set to auto update and was trying to do so. Could this therefore be some sort if interference issue interfering with the camera sensor or imaging chip?
Hs anyone else experienced anything similar? I am very pleased with the handset so if this is standard I would not exchange it. However if this is an indication that I have a dodgy camera module or imaging chip I would want to do something about it now.
Many thanks.
Just tried to use the camera to take photos at the theatre in combination of dark foreground and bright background. Camera struggled to focus on a number of occasions, with repeated clicking and pulsing/ripples on the screen as before. Never seen anything like it with a digital camera. Might be something to do with ultrapixel technology but it can't be right can it? Any ideas? Looks like an exchange may be necessary...
Reminds me of another thread...you should check out this thread : http://forum.xda-developers.com/showthread.php?t=2196059
Might be the same problem.
Thanks - I had seen that one too. Not the same effect, but I have seen that issue as well.
I called P4U today and got given a swap code to exchange the handset in-store, which I did earlier today. Not had a chance to test the new one, but hopefully it won't have the same issue as I have not seen anyone else complain about it before.
pclark666 said:
Thanks - I had seen that one too. Not the same effect, but I have seen that issue as well.
I called P4U today and got given a swap code to exchange the handset in-store, which I did earlier today. Not had a chance to test the new one, but hopefully it won't have the same issue as I have not seen anyone else complain about it before.
Click to expand...
Click to collapse
Do you have a video clip to show the ripple effect you have mention?
Hi All,
I was wondering if anyone else expect similar or same issue as I do.
I recently updated to 4.3 soft No: 3.62.401.1
Today I was in need of using the front facing camera and when i switched from main camera ( which works perfectly fine) the front camera shows purple'ish lines from top to bottom in horizontal view, they are all over the screen and I can just about make out some shapes behind them.
Front camera functions work and I did test the camera when i got the phone and it was working perfectly fine as well.
I havent drop the phone nor hit it with anything, there are no viable marks on the front camera as well.
I wonder if this is due to software or not ?
Anyone could shed some light on this issue ?
Many Thanks
Kind Regards
I don't have that issue, but I swear since updating to 4.3 the Front facing camera has ****tier resolution or something, waaay more noise going on even in the brightest light - whereas before it was crisp and sharp. Hangouts video calls now look like **** too..
tnx mate
well I'm now thinking if I should get my phone replaced, I got extended warranty on it with insurance so I could get it fixed/replaced in no time.
Still wondering if this not a software issue or not.
I forgot to mention that I have a carrier free version with sim unlocked in factory.
I really think they messed up the FFC by trying to "software fix" their purple tint issue on the back cam
Something they did to the way the software runs the cameras screwed up the clarity and created new issues. That's my guess
Hello,
So lately when taking pictures in low light conditions I've been noticing purple spots in the right top corner of my pictures.
I did some research and I found a problem with a purple haze but I think this is a different problem.
Here is an example of what I mean:
Picture 1:
http://imgur.com/k3mUpsL,J9p0geX#0
Picture 2:
http://imgur.com/k3mUpsL,J9p0geX#1
As you can see it doesn't matter when or how I take my picture the spots seem to be in the same place.
I have the international version and i'm running Viper One 6.2.1 android version 4.4.2.
Does anyone know what this is and if there is a way to fix it?
Thanks on advanced!
No FIX.
I had same issue with the phone (at&t version). since i was under warranty, at&t replaced me with a Refurb one. Try installing AOSP based rom, or ARHD and see if the issue still persist.
HTC replaces phone with another defective one
I recently discovered my HTC ONE M7 has dead pixels on the top of the screen (notifications bar, which sucks as you cant access any shortucut to the notifications and need to look for the app on your own) and in the middle of the screen (when there is something to click on that spot i have to scroll up or down where the screen actually works. In some cases the page can't be scrolled down or zoomed therefore I am just screwed without options).
Turns out this happens 6 months after I got this phone exchanged by HTC (because the original phone I bought had a defective camera with purple color bug). This means the screen of the "new" phone I got has a life span of 6 months without defects only. SIX MONTHS!!
It seems when HTC replaces your phone for a new one they are just giving you defective products or refurbished products, which will break shortly after.
So nobody knows what is causing this problem and if its hardware or software related?
realmadridsi said:
So nobody knows what is causing this problem and if its hardware or software related?
Click to expand...
Click to collapse
Hardware hardware hardware hardware hardware........ And so on
I was wondering if anyone else had this issue with the front facing camera. There's a couple people that had this issue as well, check the
mentions for SamsungSupport on Twitter a couple days back(at the time of this post)
There's even a video of it in action: https://twitter.com/Hired_Assassin5/status/918633351510200320
As you can see at the top, there's some major discoloration going on. It's almost like a negative image.
https://i.imgur.com/2ipVzgS.jpg
I got the phone on Sep 15th, release day. The camera was working fine up until around Oct 5th that I know of. Taking selfies with the dog, etc.
Well, I opened it up on the 12th, haven't used it for a while, and I noticed that issue you see in the first image. I contacted Samsung and they had me
go through the whole troubleshooting process, all the way to me factory resetting my device. Factory Reset, then skipped all the setup wizards
and went straight to testing the camera. Issue is still present!
So the next day, I went to my carrier store, they said they never seen that before. So they're ordering me a shipment to replace it, possible defect.
Well, that night, I decided to try and look deeper into the issue. Flashlight on camera lenses, didn't see anything. Then I remembered from previous
android phones, there's hardware codes you can enter into the Dialer, so I input *#0*#, which is the hardware testing screen.
It looks like this:
https://i.imgur.com/RhJD4WJ.jpg
So obviously, one of the options is "FRONT CAM". I thought I would "test" it. I clicked on it, and it was working fine! I said oh sh!t, WTH.
This is the screenshot of it:
https://i.imgur.com/2BiaA7U.jpg
Then I took the picture as well, and it turned out just fine, like a normal camera. Well when you tap the screen again, it backs out, and switches
into a different mode, or something. And well sure enough, that issue I was having in my main camera app showed up!
This is a screenshot of it:
https://i.imgur.com/kGgJDD1.jpg
Now this is where I'm wondering if the Geniuses and good people here at XDA can figure out.
If you notice in the first screenshot of the "test" https://i.imgur.com/2BiaA7U.jpg
It says SUB AP at the top left....
Then in the next one, the defective one or whatever https://i.imgur.com/kGgJDD1.jpg
It says SUB CC.
Does anyone know what those are, or what they stand for? And if possible, how can I get my camera app to go back to using the correct mode or whatever that is.
This issue happens in all camera apps, the Samsung default camera app, play store camera apps, etc.
Thanks.
FunYunZ said:
I was wondering if anyone else had this issue with the front facing camera. There's a couple people that had this issue as well, check the
mentions for SamsungSupport on Twitter a couple days back(at the time of this post)
There's even a video of it in action: https://twitter.com/Hired_Assassin5/status/918633351510200320
As you can see at the top, there's some major discoloration going on. It's almost like a negative image.
https://i.imgur.com/2ipVzgS.jpg
I got the phone on Sep 15th, release day. The camera was working fine up until around Oct 5th that I know of. Taking selfies with the dog, etc.
Well, I opened it up on the 12th, haven't used it for a while, and I noticed that issue you see in the first image. I contacted Samsung and they had me
go through the whole troubleshooting process, all the way to me factory resetting my device. Factory Reset, then skipped all the setup wizards
and went straight to testing the camera. Issue is still present!
So the next day, I went to my carrier store, they said they never seen that before. So they're ordering me a shipment to replace it, possible defect.
Well, that night, I decided to try and look deeper into the issue. Flashlight on camera lenses, didn't see anything. Then I remembered from previous
android phones, there's hardware codes you can enter into the Dialer, so I input *#0*#, which is the hardware testing screen.
It looks like this:
https://i.imgur.com/RhJD4WJ.jpg
So obviously, one of the options is "FRONT CAM". I thought I would "test" it. I clicked on it, and it was working fine! I said oh sh!t, WTH.
This is the screenshot of it:
https://i.imgur.com/2BiaA7U.jpg
Then I took the picture as well, and it turned out just fine, like a normal camera. Well when you tap the screen again, it backs out, and switches
into a different mode, or something. And well sure enough, that issue I was having in my main camera app showed up!
This is a screenshot of it:
https://i.imgur.com/kGgJDD1.jpg
Now this is where I'm wondering if the Geniuses and good people here at XDA can figure out.
If you notice in the first screenshot of the "test" https://i.imgur.com/2BiaA7U.jpg
It says SUB AP at the top left....
Then in the next one, the defective one or whatever https://i.imgur.com/kGgJDD1.jpg
It says SUB CC.
Does anyone know what those are, or what they stand for? And if possible, how can I get my camera app to go back to using the correct mode or whatever that is.
This issue happens in all camera apps, the Samsung default camera app, play store camera apps, etc.
Thanks.
Click to expand...
Click to collapse
I'm not having that issue *knocks on wood*
But it doesn't sound like a hardware issue though.
Sub AP, Sub CC are probably different Samsung settings not available to end users. Any advice I'd give is to back up, hard reset, test if problem still present, if problem fixed restore data.
When does the problem usually happen, in bright or low light?
What if you use the front camera "flash" does it still happen?
lennie said:
I'm not having that issue *knocks on wood*
But it doesn't sound like a hardware issue though.
Sub AP, Sub CC are probably different Samsung settings not available to end users. Any advice I'd give is to back up, hard reset, test if problem still present, if problem fixed restore data.
When does the problem usually happen, in bright or low light?
What if you use the front camera "flash" does it still happen?
Click to expand...
Click to collapse
I originally thought it was a hardware issue, but seeing it function normally when I did the diagnostic testing, I knew it had to be
something that triggered the software to not work correctly.
the issue is still present no matter what settings I change. Changing resolution, flash on/off, picture size, HDR on/off/auto, all the settings
I can find, the issue is still exists.
EDIT: Is a hard rest the same as a Factory Reset?
FunYunZ said:
I originally thought it was a hardware issue, but seeing it function normally when I did the diagnostic testing, I knew it had to be
something that triggered the software to not work correctly.
the issue is still present no matter what settings I change. Changing resolution, flash on/off, picture size, HDR on/off/auto, all the settings
I can find, the issue is still exists.
EDIT: Is a hard rest the same as a Factory Reset?
Click to expand...
Click to collapse
hard reset = factory reset
have you tried using Odin and doing a fresh FW install?
htc-8925 said:
have you tried using Odin and doing a fresh FW install?
Click to expand...
Click to collapse
I have not. I did a factory reset.
My friend had the same issue.
whiteangelcl said:
My friend had the same issue.
Click to expand...
Click to collapse
Dam, that's unfortunate. That's 4 people now that have had this issue. I wonder how much worse it will get. Hopefully the new replacement doesn't have this issue.
It's weird because it was working fine for a few weeks, and then something happened. Not sure if it auto updated without me knowing and caused this issue.
FunYunZ said:
Dam, that's unfortunate. That's 4 people now that have had this issue. I wonder how much worse it will get. Hopefully the new replacement doesn't have this issue.
It's weird because it was working fine for a few weeks, and then something happened. Not sure if it auto updated without me knowing and caused this issue.
Click to expand...
Click to collapse
sounds like they're sending you a replacement. make sure you are satisfied with the replacement because they might send you a refurb.
i have the same issue as well ... so what happened at the end ? did they end up finding the issue ? how they fixed it ?
emazens said:
i have the same issue as well ... so what happened at the end ? did they end up finding the issue ? how they fixed it ?
Click to expand...
Click to collapse
Nope, Samsung never got back to me. I just went to the Tmobile store and they were like, yep, never seen that before. So they overnight me a new one.
I just begun to have the same issue on my phone and I'm not happy after spending 1k on it. I'm going to my career tomorrow but unfortunately don't know I this will be resolved. Please Let me know what Samsung did for you.
Same problem on my Note8. Following for solution.
solution anyone?
did anyone of u find a solution?
---------- Post added at 12:41 PM ---------- Previous post was at 12:38 PM ----------
i'm suffering with this problem presently and is trying to find a solve.
totaldepth said:
Same problem on my Note8. Following for solution.
Click to expand...
Click to collapse
i am seeing when i open camera ,camera failed
can anyone advise on how to fix?
If you did not mistreat the device, dropped it or fiddle with system settings or something of the sort, warranty is the all time solution for these problems
Hey my note 8 front camera just experienced the same issue. I've talked to Samsung support, and frankly it seems like it is a hardware issue. It is recommended that you use Samsung Support to make a service request. Free shipping both ways, so if you can live without your phone for a week or two (or have a backup phone to use), that's the route I recommend people going.
Original Problem:
MENU / COMMON APPLICATION ( NATIVE) - CAMERA / VIDEO - CAMERA EFFECTS NOT WORKING
Problem found:
FRONT CAMERA FAIL
Solution:
REPLACED COMPONENT
Click to expand...
Click to collapse
Did you manage to find the cause of the problem?
My front selfie camera has the same problem!
sorry to raise up this issue again.. my s8+ is from Indonesia region, and facing the same issue when try to use front camera is failed with notification Warning Unknown Error Occured.
already try Wipe cache partition and hard reset but still facing the same issue..
but if i use front camera for video call thru whatsapp it's working fine, but yet again if check thru *#0*# for Front Camera it's Camera Failed..
is it hardware issue or FW issue ?
Front Facing camera has double image
Has anyone found a fix for this issue yet? Mine started this issue last year and I haven't found a remedy for it yet. Ugh.
Hi,
I've noticed pink spot/hue issue in the middle of photos taken by main camera my S21 Ultra (Exynos version).
I've checked that some condition must be met to recreate the problem:
- photo must be taken indoor when sunrise appear (but it should be dimm in the room not bright)
- photo taken outside when is cloudy (there is no sun)
- the light must be natural
- on gray and green (khaki) surfaces defect is more visible
Do you also have this problem?
I was send phone to service center twice:
first time camera module was replaced - unfortunately the defect remained
second time - the service stated that the phone and camera is functional
P. S. - laser AF is not a cause - I've covered up and hue still exists.
I've searched forums and found similar problem with xperia z3, htc, galaxy s5 .
I dont know if this is normal, or maybe software update will fix the problem or maybe this is hardware failure?
Really...don't know what to do anymore.
Have you tried to replicate the results using another camera app? If it looks the same, then it's not software.
77cats said:
Have you tried to replicate the results using another camera app? If it looks the same, then it's not software.
Click to expand...
Click to collapse
Yes - hue was visible in other applications as well as in the service menu.
nevellan said:
Yes - hue was visible in other applications as well as in the service menu.
Click to expand...
Click to collapse
Definitely a hardware issue buddy... Keep trying with Samsung, print the images you showed us here and give them with the phone so they can see directly and not test it barely and not notice...
@nevellan
Good to see that you created this thread.
I've been noticing the same too from the beginning. Enquiring further, I noticed the same in two other units later. (All Exynos).
I did not /do not see the pink hue when the laser AF is covered.
However, my concern is why to have the pink hue in certain lighting condition irrespective of laser AF is covered or not! This is an issue.
... have also noticed that the pink hue disappears when focus enhancer is ON.
Pink Hue dissapers when focus enhancer is ON,becuase then is used wide camera not main (108 MP).
Virgo_Guy said:
... have also noticed that the pink hue disappears when focus enhancer is ON.
Click to expand...
Click to collapse
Try to hide the laser lens..if you still have this , it's a faulty main lens .
UNIK97122 said:
Try to hide the laser lens..if you still have this , it's a faulty main lens .
Click to expand...
Click to collapse
Not sure*.
Could be firmware.
Try:
Clearing the system cache
Clear cam data
Hard reboot.
Check cam settings; excessive contrast or saturation could cause it.
A factory reset will do nothing more than likely.
*test to see if it's purple fringing with some high contrast images ie backlit subjects
Chromatic Aberration: What It Is and How You Can Avoid It
Discover everything you need to know about chromatic aberration, including what it is and how to avoid it for beautiful results.
digital-photography-school.com
blackhawk said:
Not sure*.
Could be firmware.
Try:
Clearing the system cache
Clear cam data
Hard reboot.
Check cam settings; excessive contrast or saturation could cause it.
A factory reset will do nothing more than likely.
*test to see if it's purple fringing with some high contrast images ie backlit subjects
Chromatic Aberration: What It Is and How You Can Avoid It
Discover everything you need to know about chromatic aberration, including what it is and how to avoid it for beautiful results.
digital-photography-school.com
Click to expand...
Click to collapse
I did everything you suggested many times - it didn't help.
Covering laserfocus doesn't help either.
nevellan said:
I did everything you suggested many times - it didn't help.
Covering laserfocus doesn't help either.
Click to expand...
Click to collapse
If you can return/exchange it do so.
No need to suffer from the get go.
Had this issue with my Galaxy S6 long ago as well. I guess it's normal?
trenzterra said:
Had this issue with my Galaxy S6 long ago as well. I guess it's normal?
Click to expand...
Click to collapse
not at all...
I'm having a similar problem with a purple patch in the middle of the shot but only when photographing black objects in less than ideal light conditions, particularly black materials. The problem exists with the main camera and wide angle, Zooms seem ok. The problem also exists using GCAM. If I force flash there is no problem. Doesn't seem to be an issue in any other circumstances. Strange. S21 U Exynos 16gb.
I ve noticed this too, but only on the gray colors. I am up to date with the software version, july patch. Exynos 256 GB.
StefanMagu said:
I ve noticed this too, but only on the gray colors. I am up to date with the software version, july patch. Exynos 256 GB.
Click to expand...
Click to collapse
Plus, i haven t notice this thing until seeing this thread and tried to photo something gray, so i think this is not a big deal.
StefanMagu said:
Plus, i haven t notice this thing until seeing this thread and tried to photo something gray, so i think this is not a big deal.
Click to expand...
Click to collapse
Ignorance is bliss
Looks like only Exynos devices are plagued with this defect, one more reason to pass on this problematic SoC.
https://www.reddit.com/r/S21Ultra/comments/n13697