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To all people who have this problem! I recently got the Nexus 7 3G and the back was creaking so badly you could easily hear it across a large room. The noise seemed to come from the "nexus" logo near the top of the device.
I found the culprit an double checked with an older 16GB model. They changed the design of golden contact springs for the wireless radios from a simple C shape design to some complicated folding Z shaped spring design. It is those springs that upon being depressed rub metal on metal and make this horrible creaking noise. I don't know how many 3G's are affected but mine definitely was.
My solution was to open it up, which is easy enough to do with a guitar pick or something similar, just check YouTube, and to bend the springs until they stopped making noises under load.
While I was in there I also added double sided tape wherever necessary to stop the plastic from creaking (because they left out a lot of the foam they put in the older models, maybe to fix the screen lift issue??) and I re-wrapped the battery protection circuit because the circuit board was rubbing on the battery and making noises as well. (also, my battery was strangely wedged sideways in it's compartment)
All in all it's rock solid now, no creaks, nothing. And it feels like a really quality device now. Suffice to say that I should never have had to do this in the first place in order to own a device that is in satisfactory condition and one is not embarrassed to pass along in a group of friends because of the noises it makes
fabian.ecker said:
To all people who have this problem! I recently got the Nexus 7 3G and the back was creaking so badly you could easily hear it across a large room. The noise seemed to come from the "nexus" logo near the top of the device.
I found the culprit an double checked with an older 16GB model. They changed the design of golden contact springs for the wireless radios from a simple C shape design to some complicated folding Z shaped spring design. It is those springs that upon being depressed rub metal on metal and make this horrible creaking noise. I don't know how many 3G's are affected but mine definitely was.
My solution was to open it up, which is easy enough to do with a guitar pick or something similar, just check YouTube, and to bend the springs until they stopped making noises under load.
While I was in there I also added double sided tape wherever necessary to stop the plastic from creaking (because they left out a lot of the foam they put in the older models, maybe to fix the screen lift issue??) and I re-wrapped the battery protection circuit because the circuit board was rubbing on the battery and making noises as well. (also, my battery was strangely wedged sideways in it's compartment)
All in all it's rock solid now, no creaks, nothing. And it feels like a really quality device now. Suffice to say that I should never have had to do this in the first place in order to own a device that is in satisfactory condition and one is not embarrassed to pass along in a group of friends because of the noises it makes
Click to expand...
Click to collapse
Would u mind taking a picture of the inside where u added tape to stop the backplate from creaking and upload it. I've tried many things to fix it to no avail.
Sent from my Nexus 7 using Tapatalk 2
i will as soon as i find some time. there is another thread here on xda. it's for the wifi model but i adapted the suggestions for my nexus 7. also, what i did for mine might not work for yours. my suggestion is, figure out where the noise is coming from, add some double sided tape or foam close it partially and try it. took me about 2 days of trial and error to achieve an acceptable state
http://forum.xda-developers.com/showthread.php?t=1848013
here is the link
fabian.ecker said:
i will as soon as i find some time. there is another thread here on xda. it's for the wifi model but i adapted the suggestions for my nexus 7. also, what i did for mine might not work for yours. my suggestion is, figure out where the noise is coming from, add some double sided tape or foam close it partially and try it. took me about 2 days of trial and error to achieve an acceptable state
Click to expand...
Click to collapse
Thanks very much. My only creak is on the right side where the battery is and close to the bezel. Did u happen to have one there as well? Wish me luck lol off to void my warranty
Sent from my [insert phone model here]
fabian.ecker said:
To all people who have this problem! I recently got the Nexus 7 3G and the back was creaking so badly you could easily hear it across a large room. The noise seemed to come from the "nexus" logo near the top of the device.
I found the culprit an double checked with an older 16GB model. They changed the design of golden contact springs for the wireless radios from a simple C shape design to some complicated folding Z shaped spring design. It is those springs that upon being depressed rub metal on metal and make this horrible creaking noise. I don't know how many 3G's are affected but mine definitely was.
My solution was to open it up, which is easy enough to do with a guitar pick or something similar, just check YouTube, and to bend the springs until they stopped making noises under load.
While I was in there I also added double sided tape wherever necessary to stop the plastic from creaking (because they left out a lot of the foam they put in the older models, maybe to fix the screen lift issue??) and I re-wrapped the battery protection circuit because the circuit board was rubbing on the battery and making noises as well. (also, my battery was strangely wedged sideways in it's compartment)
All in all it's rock solid now, no creaks, nothing. And it feels like a really quality device now. Suffice to say that I should never have had to do this in the first place in order to own a device that is in satisfactory condition and one is not embarrassed to pass along in a group of friends because of the noises it makes
Click to expand...
Click to collapse
Bookmarking so I recognize your nick on an upcoming "My wifi doesn't work!" thread.
Don't worry about your warranty! there is a "seal" sticker INSIDE the case but popping the back off will most certainly not void your warranty. it's more like the battery cover on a galaxy s3 or a nexus s than anything else!
fyi i had it on the right, left, and top of the device
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
Click to expand...
Click to collapse
Strange. The Cruzerlite (which are thin TPU cases, cheap in my opinion) drop test stood up to NUMEROUS drops & the device survived without any sign of damage. Not a scratch or dent.
Is you device white or black? My old Nexus 10 had a defect in the black soft touch coating that looked like a dent, but it was more likely an issue in the molding or application process.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
Click to expand...
Click to collapse
Pics?
Sent from my Nexus 5 using xda app-developers app
Endoran said:
Pics?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Mine is the white version, but the dent is on the top right above the camera, on the black portion, right where the side casing touches the glass. I would have a very hard time photographing this because of where it is on the phone/lighting etc.. ill try when I get home though.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
Click to expand...
Click to collapse
a picture speaks a thousand words
I have about 5 or so nicks on the sides where the glass and plastic edge meet on my naked white N5. I agree that the plastic used is pretty brittle but it's not noticeable unless you really look for it.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Get a sufficient case otherwise you can't really complain...
I have one little mark or nick as well where the plastic case meets the glass on that tiny little lip. My 2 year old got a hold of my phone and dropped it on a metal external hard drive case the day I got it and it landed right on 90 degree edge of the case... I went temporarily insane. It is very small but kind of surprised me I guess. I dropped my galaxy S3 many times and never got more than the little hairline scratches you see in glossy plastic. That soft touch coating seems to have some give to it. It was my fault. My parents gave my kids a new ipad mini and I set my phone on top of it. I was in the other room and heard him say "new tablet". I knew at that moment the mistake I had made...
I have one of those really slim cases on the way which would have prevented it. I typically don't use cases and am usually not bothered by the small marks I get on my phones but because some of those ultra thin cases are so slim now days I am going to try one out. Marking up a brand new phone is a little different than one that's a year+ old...
I too, also have a slight dent under the screen bezel part of mine. I have never dropped mine. Noticed it while it was on the table; that the reflection of the curtain was slightly bent at the one area, instead of being completely straight. Looked closely, and sure enough, there was a dent. It's not noticeable during day-to-day use, but you CAN notice it if looking at the reflection it shows.
The chrome bezel on the nexus 4 was susceptible to dents as well.
A few weeks ago the Nexus 5 flew out of my hands and landed on our concrete driveway. I feared the worst, but only a small dent in the upper left corner of the back panel and some scratching is all that happened. Lucky me, but I still hate it. Never had a single blemish on the Nexus 4.
Sent from my Nexus 5 using Tapatalk
The sides of this phone are fine, besides the fact that they collect dust like crazy. The screen, however, is not. Another guy posting on Android Central also reported having a dent, similar to mine. I actually think this dent came with my device. I noticed it a couple of weeks ago, but disregarded it, as I thought it was the screen protector that came with the phone, but I decided to remove it and check again. It IS a part of the screen
Hobbesfed said:
The sides of this phone are fine, besides the fact that they collect dust like crazy. The screen, however, is not. Another guy posting on Android Central also reported having a dent, similar to mine. I actually think this dent came with my device. I noticed it a couple of weeks ago, but disregarded it, as I thought it was the screen protector that came with the phone, but I decided to remove it and check again. It IS a part of the screen
Click to expand...
Click to collapse
Normal. That's why most early glass screen protectors were not sticking properly.
bblzd said:
Normal. That's why most early glass screen protectors were not sticking properly.
Click to expand...
Click to collapse
Normal? How is a dent on the screen normal? My Nexus 10 does not have this, my old Samsung Vibrant does not have this. Why would a dent on a Nexus 5 be normal?
Hobbesfed said:
Normal? How is a dent on the screen normal? My Nexus 10 does not have this, my old Samsung Vibrant does not have this. Why would a dent on a Nexus 5 be normal?
Click to expand...
Click to collapse
I would say it's normal because of the following reasons:
1) it doesn't effect the usage of the device in any way
2) it's barely noticeable even in the "perfect" lighting conditions
3) many have reported the exact same thing in the early tempered glass threads; the only time it has ever come up or been noticed.
So why exactly is it a problem for you? Corners were cut to make this phone at a cheap price I would think that's pretty clear. It's also not the screen itself but around it.
Dented
In my N5 have no dent and any scratch..
I love with my N5
bblzd said:
I would say it's normal because of the following reasons:
1) it doesn't effect the usage of the device in any way
2) it's barely noticeable even the "perfect" lighting conditions
3) many have reported the exact same thing in the early tempered glass threads; the only time it has ever come up or been noticed.
So why exactly is it a problem for you? Corners were cut to make this phone at a cheap price I would think that's pretty clear.
Click to expand...
Click to collapse
There's a difference between "corners being cut" to make the device cheaper and really poor quality control. I understand them using a less camera module and a lower capacity battery, and a screen that washes out when tilted, etc, but the numerous issues with the hardware is ridiculous. Dents in screen, poor GPS connectivity, Wi-Fi problems, dust under screen, loose vibration motor, rattling buttons, and so on.
There is no reason for hardware bugs like this. To lower the price, lesser powerful hardware is used, but the low price is no excuse for poor quality. Like some users said, in terms of hardware, this device is like an alpha, and the only way to receive the "perfect" device is to continuously RMA.
We paid for the device, we should not be getting so many faults and issues.
Hobbesfed said:
There's a difference between "corners being cut" to make the device cheaper and really poor quality control. I understand them using a less camera module and a lower capacity battery, and a screen that washes out when tilted, etc, but the numerous issues with the hardware is ridiculous. Dents in screen, poor GPS connectivity, Wi-Fi problems, dust under screen, loose vibration motor, rattling buttons, and so on.
There is no reason for hardware bugs like this. To lower the price, lesser powerful hardware is used, but the low price is no excuse for poor quality. Like some users said, in terms of hardware, this device is like an alpha, and the only way to receive the "perfect" device is to continuously RMA.
We paid for the device, we should not be getting so many faults and issues.
Click to expand...
Click to collapse
How is it even a defect? It's not even noticeable. No one would consider it a hardware bug except apparently you. Please explain how this effects the usage of your device in any way.
Poor quality control is EXACTLY how corners are cut. Manufacturing anything has margin of errors and the less margin of error you're willing to release the more phones are "thrown away" and the more money a released device will cost. I'd explain more but I'm sure Wikipedia or a Google search can better explain the finer points of manufacturing and quality control then I can.
You read the specs of the phone and it has everything a $700 phone has but it costs $400. How did you think that was accomplished?
bblzd said:
.
You read the specs of the phone and it has everything a $700 phone has but it costs $400. How did you think that was accomplished?
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Click to collapse
There is a lot of discussion about that price... but Google routinely undercuts the competition when it comes to the nexus line (looking at you, 7)
Looking at the specs of the 5, then looking at comparable phones out ing the market, the only conclusion I can come to is that Google is letting these things go at either zero margin, or (my thought) at a fairly beefy loss.... kicking back cash to LG to cover their losses.
All you need to do is look at the other phones available at the same full retail price... does the 5 seem anywhere close to those? Nope, it blows them all out of the water... laughable in most cases. Now, you can cut corners to lower prices, but you can't cut THAT much.
LeoRex said:
There is a lot of discussion about that price... but Google routinely undercuts the competition when it comes to the nexus line (looking at you, 7)
Looking at the specs of the 5, then looking at comparable phones out ing the market, the only conclusion I can come to is that Google is letting these things go at either zero margin, or (my thought) at a fairly beefy loss.... kicking back cash to LG to cover their losses.
All you need to do is look at the other phones available at the same full retail price... does the 5 seem anywhere close to those? Nope, it blows them all out of the water... laughable in most cases. Now, you can cut corners to lower prices, but you can't cut THAT much.
Click to expand...
Click to collapse
The actual cost break down might never be known. One thing is for sure though, LG is not willing to take any loss and whatever Google may have paid them "extra" they will still try and build the phone as cheap as they possibly can.
LG does not consider the Nexus as their flagship phone and will never treat it as such. It's a phone they were contracted to build and they will cut every corner they can. It's just business.
I have gathered up reports of the glass cracking by itself, and have come up with 6 reports already. Very concerning considering the availability of the phone. If you have a similar problem happening to you, please do post here, and if possible, please fill out this survey.
Thanks
Currently at 10 reports.
1. http://forum.xda-developers.com/showpost.php?p=55904325&postcount=7
2. http://forum.xda-developers.com/showpost.php?p=55861318&postcount=14 / http://forum.xda-developers.com/showpost.php?p=55861158&postcount=34
3/4. http://talk.sonymobile.com/t5/Xperi...cked-shattered-on-it-s-own/m-p/844031#U844031 (2 posts in this)
5/6. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Cracked-screen/m-p/843849#U843849 (2 posts in this)
7. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Cracked-screen/m-p/843849#U843849
8. http://www.reddit.com/r/SonyXperia/comments/2iv7sq/z3c_back_glass_cracked_eta_on_replacement_parts/
9. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Probable-PRODUCTION-FAULT-glass-broke-from-2cm-drop-add-your/m-p/846827/highlight/true#M525
10. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Probable-PRODUCTION-FAULT-glass-broke-from-2cm-drop-add-your/m-p/849689/highlight/true#M636
Lets say they sold 1000 phones so far, I would guess more but lets be very conservative. 6 "cracking by itself" in 1000 phones = .6% chance
I think we should post on this over and over since it is such a huge chance of happening.
Two of those are also the same person.
The screen is ridiculous flimsy. Putting pressure on the screen easily distorts the display. Sony went cheap with the glass. Don't sit on it, that's for sure.
maven1975 said:
The screen is ridiculous flimsy. Putting pressure on the screen easily distorts the display. Sony went cheap with the glass. Don't sit on it, that's for sure.
Click to expand...
Click to collapse
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
Crewville96 said:
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
Click to expand...
Click to collapse
Mine is solid too. No flex or distortion at all. And I would say 0.6% is a bit high. Their total sales are probably greater than 1000 by now. Probably closer to 1500 so that's more like .03 - .04%
But not all the 1500 user complain on XDA or the web...
Crewville96 said:
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
Click to expand...
Click to collapse
Who said anything about bending?
There are YouTube videos showing the issues with the screen/glass.
I am receiving a second Z3C in the office Friday. I will check it report back.
As for sitting on a phone, this should not be an issue. Everyone is acting as if this was never acceptable practice. I understand that things have changed and phones are getting thinner. However, would you not think a portable compact phone should be purchased for pocketability? I think it's outrageous people are so quick to dismiss and write off this simple and basic concept. And for what? For the sake of being a fan of a company that only wants your money? Apple, Sony, Samsung... They don't give a crap about the consumer.
Pocketability, to me, has never meant you can put a glass phone in your rear pocket.
maven1975 said:
Who said anything about bending?
There are YouTube videos showing the issues with the screen/glass.
I am receiving a second Z3C in the office Friday. I will check it report back.
As for sitting on a phone, this should not be an issue. Everyone is acting as if this was never acceptable practice. I understand that things have changed and phones are getting thinner. However, would you not think a portable compact phone should be purchased for pocketability? I think it's outrageous people are so quick to dismiss and write off this simple and basic concept. And for what? For the sake of being a fan of a company that only wants your money? Apple, Sony, Samsung... They don't give a crap about the consumer.
Click to expand...
Click to collapse
WHY would you put your phone in your rear pocket and sit on it? It's bad for your back and CERTAINLY bad for any thin piece of technology with glass on it!
Not to mention rear pockets are easy targets for pick pockets...
degraaff said:
WHY would you put your phone in your rear pocket and sit on it? It's bad for your back and CERTAINLY bad for any thin piece of technology with glass on it!
Not to mention rear pockets are easy targets for pick pockets...
Click to expand...
Click to collapse
I'm not concerned about pick pockets. If they want my phone, the could take it from my hands just as easily. So, I guess we are not to put our wallets in our rear pocket either?
I don't sit on it for long periods of time. More time than not, it is out of my pocket while seated. The issue I have is with these excuses for manufactures. I'm not starting a lawsuit or demanding a refund. I'm simply just annoyed by the arrogance displayed. Pointing the finger at consumers for using said devices the way they have been used for years.
I can see the phablet argument. Those devices should not be on your pockets. (brief periods of time) But seriously, a compact phone that risks damage by pocket? That's hardly looking at the real audience your catering too.
Its not damage by pocket. Its damage by weight and force.
Sent from my Nexus 5
My rear glass cracked by itself. I have had my phone since launch (2 weeks now), and used it with care. There was not a single (micro-) scratch on it (no protection), never dropped or otherwise misused. So as to the reports they are scratchy - imho that's not true.
I put the phone on my desk, picked it up 30 minutes later, and noticed the rear glass was cracked. Picture attached. As you can see this is not the kind of cracking you get from dropping, smashing, or putting tension on it. The crack is beneath the surface - I can't feel it. The phone is on it's way back to the shop now, and I'll hope it will be a warranty thing.
Also, on a major Dutch tech-forum there are several stories about cracking glass (3 or 4 now, did't keep count).
It's a real thing! :crying:
CollinsJ said:
Lets say they sold 1000 phones so far
Click to expand...
Click to collapse
Then they'd better shut down their smartphone department considering Apple sold 10 million units on the first weekend and the Z3C got really good previews :cyclops:
Please stop this discussion on back pockets, whether or not that pocket is suitable for phones is not for discussion here. All the reports I posted said front pockets, and that is concerning.
JorgV said:
My rear glass cracked by itself. I have had my phone since launch (2 weeks now), and used it with care. There was not a single (micro-) scratch on it (no protection), never dropped or otherwise misused. So as to the reports they are scratchy - imho that's not true.
I put the phone on my desk, picked it up 30 minutes later, and noticed the rear glass was cracked. Picture attached. As you can see this is not the kind of cracking you get from dropping, smashing, or putting tension on it. The crack is beneath the surface - I can't feel it. The phone is on it's way back to the shop now, and I'll hope it will be a warranty thing.
Also, on a major Dutch tech-forum there are several stories about cracking glass (3 or 4 now, did't keep count).
It's a real thing! :crying:
Click to expand...
Click to collapse
So I take it that the phone wasn't cracked before putting on the table? Did you something on the phone before that could have caused it to heat up?
I've put together a Google forms survey to collect some objective breakage data:
Sony Xperia Z3 / Z3 Compact - Glass Survey
Please take some time to complete the survey whether you've experienced a breakage or not, it's important to have a complete set of data. You will be able to view the survey results after submitting the form.
darkgoon3r96 said:
So I take it that the phone wasn't cracked before putting on the table? Did you something on the phone before that could have caused it to heat up?
Click to expand...
Click to collapse
No, I'm quite sure it wasn't. As far as I know it was idle, just being stand-by .
"spontaneous crack"
like all the screen cracks ive seen before. Most of the time the user actually cracked it (fall, sit on it, etc.. but mostly falls where "oh im lucky nothing broke") and with some more use the crack propagated. yeah with plastic or metal it woulnt propagate tho.
bilboa1 said:
"spontaneous crack"
like all the screen cracks ive seen before. Most of the time the user actually cracked it (fall, sit on it, etc.. but mostly falls where "oh im lucky nothing broke") and with some more use the crack propagated. yeah with plastic or metal it woulnt propagate tho.
Click to expand...
Click to collapse
Yeah, until someone is watching at the exact moment their phone spontaneously cracks, I'm not believing it. The way some people talk about the Z3C is like if you breathe on it too hard it will shatter instantaneously. My wife dropped her's from chest height onto hardwood floor with no case, screen protector, nothing. Not a scratch. Yet other people, drop it from a foot up, or having it leaning an it just tips over, and breaks... seems odd. Not calling these people liars, just that there must be more to it than that. Probably something along the lines of what bilboa1 said.
I received this case by requesting it here
With that said, here's my initial thoughts on the case:
It arrived well packaged from Amazon, as most items I order are.
The case itself feels nice in the hand and does not really bulk the phone up like I expected it to do. Its stitched all the way around with no fraying and the edges are rolled over allowing for an appealing look. It has the magnet clasp that does cause a bit of havoc with the s-pen, but no too bad and thats to be expected with a magnet. I attached an image showing lines drawn and the magnets field to give you an idea of what to expect. Overall the exterior of the case is nice, feels good in hand and I like it.
Moving inside, it does have 4 slots for cards and an opening for bills on the left side, my cards slid in and out without issue and just enough is left exposed so you can grab them easily, the same stitching in used on the inside, however, around the card slots it appears to be rolled and glued, its neatly done so hopefully the edges will remain rolled over as the cards are slid in and out, time will tell.
The actual part you put your phone in is like a rubber material. Not hard at all but seems to to an adequate job of retaining the phone, it shouldn't scratch anything and all the ports are easily accessible. I do not like how it makes the volume and power buttons recessed as it makes them a bit difficult to use but not unusable at all, just a bit harder is all.
Drop protection? Honestly, I don't know. I have never used a case like this before as I tend to need rugged ones for my line of work but looking at it, I think it would do good. No obvious weak areas, with that said I'll call it adequate seeing as I am not willing to test it.
Lastly, my wireless charging works fine with this case installed, it also doesn't interfere with my tempered glass screen protector, no issues at all. I would say it's a good quality case that should protect decently and I appreciate the workmanship that went into making it. I have never had a leather case prior to this one so I don't have a whole lot to compare it with, I don't know how it will wear, if it will or really what to expect...time will answer that one.
more pictures
more pictures
couple more
s-pen magnet distortion
Just an update here, I don't know what's triggering it but when using this case I would say probably 40% of the time when I remove it from my pocket and open it, the camera will be running. It wasn't like that the first day or so but it's becoming an issue. I swap cases and problem goes away, I don't wear tight pants or anything so don't know. Anyways, might just be mine doing it for some reason but felt it a significant enough issue to post here.
Ducter said:
Just an update here, I don't know what's triggering it but when using this case I would say probably 40% of the time when I remove it from my pocket and open it, the camera will be running. It wasn't like that the first day or so but it's becoming an issue. I swap cases and problem goes away, I don't wear tight pants or anything so don't know. Anyways, might just be mine doing it for some reason but felt it a significant enough issue to post here.
Click to expand...
Click to collapse
Do you have the "double tap on home to launch camera" enabled? This might be a culprit if it only happens on this case. Perhaps when you pull the device out of your pocket the home button is being pressed.
Also - I submitted a request via that thread about two weeks ago and still heard anything back. Honestly, I am kind of put off that they replied asking for a post and likes and then haven't had the decency to uphold their end of the deal.
palosjr said:
Do you have the "double tap on home to launch camera" enabled? This might be a culprit if it only happens on this case. Perhaps when you pull the device out of your pocket the home button is being pressed.
Also - I submitted a request via that thread about two weeks ago and still heard anything back. Honestly, I am kind of put off that they replied asking for a post and likes and then haven't had the decency to uphold their end of the deal.
Click to expand...
Click to collapse
Good call, I'll check when I get home. Also, I got it by asking via message on Facebook. I replied to that thread then messaged them. If you haven't, give that a try. They seen like a nice enough company.
Greetings,
Dropped my phone a full foot. Now the screen flickers green. I'm guessing the screen is broken. Any way to test that other than replacing it?
How do screen replacements go with this device? I'm pretty handy myself and might even attempt it if I could confirm it's the screen that's broken. I've done my own screen replacements before, but it's been some time.
Any chance the screen ribbon cable could be loose? There is no visible damage.
Thanks.
PS: of course, I have no insurance/protection. Oii.
Don't feel too bad, one time I dropped a pro cam on a ESD padded work bench top from about 6 inches and did more damage to that $7G cam than your smartphone retails for
$hit happens even in controlled environments... get a good case moving forward.
It could be a loose connector.
Or a fractured solder joint. The BGA chipsets don't like it when the mobo flexes.
You could replace the display only to learn it was actually a mobo failure. I lean more towards a mobo failure if there's no visible damage to the display.
Pull the cover and inspect it... an easy fix is always a great fix.
blackhawk said:
...Or a fractured solder joint. The BGA chipsets don't like it when the mobo flexes.
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Oii... Thanks for this thought; I was afraid of something like this.
Makes me wonder if metal/glass phones hold up better?
ToryEarly said:
Oii... Thanks for this thought; I was afraid of something like this.
Makes me wonder if metal/glass phones hold up better?
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May not be as bad as it seems...
On my Note 10+'s I use the Zizo Bolt case. Without it my first one would be history by now, if it doesn't corner hit on a drop it face plants. I've dropped it close to a dozen times from 1-4 feet onto concrete with zero damage. I don't like handling it without a case as it's a slippery fish
A good case reduces/lengthens the G loading spike making impacts survivable as well as protecting the exterior.
A 2 layer design like the Bolt provides excellent drop protection. It's important that the out shell or whatever holds the case together doesn't come loose on impact...
For those memorable flying end over end multiple impact events. Even with a small drop though I inspect for damage.
I'm actually in a similar situation. Dropped my phone from about 1 or 2 feet and I have the green screen flickering as well. The phone works. I can get call and talk via headphones. But my question that I'm trying to figure out is if there is a way to put the phone into file transfer mode from a connected computer since I can't do it from the phone.
GrandAdmiral said:
I'm actually in a similar situation. Dropped my phone from about 1 or 2 feet and I have the green screen flickering as well. The phone works. I can get call and talk via headphones. But my question that I'm trying to figure out is if there is a way to put the phone into file transfer mode from a connected computer since I can't do it from the phone.
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Developer options>usb settings.
You need to load the driver on the PC maybe too.
blackhawk said:
Developer options>usb settings.
You need to load the driver on the PC maybe too.
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That's not the issue (already rooted). The screen is non-responsive.
GrandAdmiral said:
That's not the issue (already rooted). The screen is non-responsive.
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Uh-oh. If it was working before the plunge you likely either had a connector dislodge or suffer a mobo failure from the impact.
It's happened to me twice both from barely 1 feet. The screen itself was not cracked. Ifixit luckily submitted it as a manufacturers defect since the screen wasn't broken. The first time they were nice enough to not wipe my phone. The second time they did wipe my phone without telling me. Something about their policy uh.
Ended up going with the poetic revolution case. And it's handled a 2ft drop without issue. Had the Spigen tough amor prior.
They said just replacing the screen resolved the issue.
Sorry to hear this OP.
$hit does happen.
I was using an old htc 10 for about 4 years, I finally upgraded to the Pixel 5 on release day.
About a month late, on my birthday I had it on my laptop and it drops flat faced down on the screen.
by some act of God I actually had a glass screen protector on it and had no damage!
I now don't use a scren protector, but oh well.
Somehow the back glass camera is cracked though, even though it wasn't ever dropped after this..
I think I'll look into the 5a instead of fixing it. It's not much more.
andybones said:
Sorry to hear this OP.
$hit does happen.
I was using an old htc 10 for about 4 years, I finally upgraded to the Pixel 5 on release day.
About a month late, on my birthday I had it on my laptop and it drops flat faced down on the screen.
by some act of God I actually had a glass screen protector on it and had no damage!
I now don't use a scren protector, but oh well.
Somehow the back glass camera is cracked though, even though it wasn't ever dropped after this..
I think I'll look into the 5a instead of fixing it. It's not much more.
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The screen protector will transmit a lot of the G loading directly to the phone. Something is going to absorb that energy one way or another. Not always obvious either.
Ideally if you have a good case with raised display guards it will soak up enough of the energy so that nothing is stressed to the breaking point.
Mobos and cams are intolerant of high G loading and flexing. A monetary G spike of 2000Gs* can be generated by a fall from bench height to a hard floor. Hard materials absorb little energy unless they bend or break; they can readily conduct it though to internal assemblies... or the other side of the phone.
*how to destroy an IC by dropping it on the floor.
blackhawk said:
*how to destroy an IC by dropping it on the floor.
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So you're saying I should probably be really gentle with these ceramic TD8749s and MD8755s then?
V0latyle said:
So you're saying I should probably be really gentle with these ceramic TD8749s and MD8755s then?
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If they land on a hard floor on the body rather than leads they can pull enormous G's. As I got more experienced I was more careful not to drop IC's and to use ESD protocols with the more sensitive chips.
There are a couple of issues with dropped phones The internal bonds to the chip can be broken. Even more fragile is the mobo's solder flowed on components especially the BGA chipsets. No way to inspect those for damage. Internal mobo traces may also be opened. With bent frames and broken glass the odds the mobo or display will be damage increases.
Some of the cams have moving parts as well as their sensor's mounting points. More recently that became more of a concern to me as they aren't cheap and a pain to replace.
If the manufacturer uses lead free solder it's a death wish for the device. No lead solder is much more brittle and has poor flow characteristics making the bond is less secure.
Cell phones are exempt from the lead ban but who knows if they use it? No lead solder becomes even more brittle in cold temperatures. Conformal coating is also needed for fine pitch traces to prevent silver dendrites for forming with the no lead solder over time.
blackhawk said:
If they land on a hard floor on the body rather than leads they can pull enormous G's. As I got more experienced I was more careful not to drop IC's and to use ESD protocols with the more sensitive chips.
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I was being sarcastic can't be too careful with 50 year old IC's
V0latyle said:
I was being sarcastic can't be too careful with 50 year old IC's
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Didn't recognize the numbers. LM3914, I still be careful with that cool IC