[Q] Sony Xperia SP C5303 touch screen unresponsive after update - Xperia SP Q&A, Help & Troubleshooting

Hie everyone, I was repairing an Xperia SP C5303 by replacing the touch screen. After I replaced it, it was working ok then I got a prompt to update the software which I duly did. After that update the touch screen is no longer responsive at all and everything I have tried has not paid off. I was trying to downgrade the previous version of software, which went through fine until it asked me to place the phone into DEBUG mode and allow unverified software in the settings. But now since the touch screen is unresponsive I cannot get to the settings. Is there anyone out there who can help me solve this problem?
I had this software version before C5303_12.0.A.1.205 I think on android 4.1 I think because I just had a glance I did not note it down. It then upgraded to the latest version which is
Current device : C5303 - YT9108BQTU - 1272-4687_R8B - 1269-3538_12.1.A.1.205 - GLOBAL-LTE_12.1.A.1.205
I was trying to restore the old software using flashtool. Please help!

patsillah said:
Hie everyone, I was repairing an Xperia SP C5303 by replacing the touch screen. After I replaced it, it was working ok then I got a prompt to update the software which I duly did. After that update the touch screen is no longer responsive at all and everything I have tried has not paid off. I was trying to downgrade the previous version of software, which went through fine until it asked me to place the phone into DEBUG mode and allow unverified software in the settings. But now since the touch screen is unresponsive I cannot get to the settings. Is there anyone out there who can help me solve this problem?
I had this software version before C5303_12.0.A.1.205 I think on android 4.1 I think because I just had a glance I did not note it down. It then upgraded to the latest version which is
Current device : C5303 - YT9108BQTU - 1272-4687_R8B - 1269-3538_12.1.A.1.205 - GLOBAL-LTE_12.1.A.1.205
I was trying to restore the old software using flashtool. Please help!
Click to expand...
Click to collapse
Try restore with flashtools entring in flashmode, when you connect the usb press volume down and up green led, if not work try restore with pc companiom, this pc app in sony mobile site
Sorry for my bad english

Guizão BR said:
Try restore with flashtools entring in flashmode, when you connect the usb press volume down and up green led, if not work try restore with pc companiom, this pc app in sony mobile site
Sorry for my bad english
Click to expand...
Click to collapse
I will try that and will let you know how I get along. I have already tried flashtool but I cannot get to debug mode because the touch is not working. will try pc companion.
I have tried pc companion and found that it will just restore from a previous backup of which I did not have.
If anyone has another method please help.

Related

[Q] Proces system not responding + bootloop

Hi.
I need a help with my sony xperia Z. After normal using all the suddenly my xperia frozed. After a reboot the real problem started. I got the message that proces system is not responding, than after 1 minute the phone automaticly reboot.
Some informations:
I live in Europe, the phone was bought in USA in offical sony web store.
The warranty is still on, but I must send it to USA, but that is over 70$ of costs for oneway shipment.
ANdroid version: 4.2.2
model: c6602
Thing that i allready did:
Red a lot of forum pages till now, without help.
Used PC companion to "repair" phone; things got only worse (no menu, black screen, still rebooting, ...)
I tried to unlock bootloader but i didn't succeeded, i can't even look if I can unlock the bootloader in the hidden menu.
I don't know a lot about flashing the device or other things. I will appreciate your help.
Sorry for bad english.
Ravoksel
ravoksel said:
Hi.
I need a help with my sony xperia Z. After normal using all the suddenly my xperia frozed. After a reboot the real problem started. I got the message that proces system is not responding, than after 1 minute the phone automaticly reboot.
Some informations:
I live in Europe, the phone was bought in USA in offical sony web store.
The warranty is still on, but I must send it to USA, but that is over 70$ of costs for oneway shipment.
ANdroid version: 4.2.2
model: c6602
Thing that i allready did:
Red a lot of forum pages till now, without help.
Used PC companion to "repair" phone; things got only worse (no menu, black screen, still rebooting, ...)
I tried to unlock bootloader but i didn't succeeded, i can't even look if I can unlock the bootloader in the hidden menu.
I don't know a lot about flashing the device or other things. I will appreciate your help.
Sorry for bad english.
Ravoksel
Click to expand...
Click to collapse
Try it with Sony Update Service(SUS). But you will loose your datas!
Or with flashtool, but try it first with SUS.
Quote me if you tryed it(you will become faster help by me). I become only notification if someone quotes me
gripfly said:
Try it with Sony Update Service(SUS). But you will loose your datas!
Or with flashtool, but try it first with SUS.
Quote me if you tryed it(you will become faster help by me). I become only notification if someone quotes me
Click to expand...
Click to collapse
No luck with sus. Tell me more about flashtool, I don't know a lot about it.
you need to download flashtool. its here in the xperia forum or googling "xperia flashtool" should give you what you need. then you need an ftf file of the firmware for your phone. again you should be able to find it here. go to c:/flashtool/drivers (on your pc) to install the adb drivers for your phone. use flashtool (from power off holding volume - anf plugging in to usb) to flash the ftf for your phone (67 fw preferred) and if you used the right ftf file for your phone (shoot download a few so you can play Round) it should reset like brand new.
aethervagrant said:
you need to download flashtool. its here in the xperia forum or googling "xperia flashtool" should give you what you need. then you need an ftf file of the firmware for your phone. again you should be able to find it here. go to c:/flashtool/drivers (on your pc) to install the adb drivers for your phone. use flashtool (from power off holding volume - anf plugging in to usb) to flash the ftf for your phone (67 fw preferred) and if you used the right ftf file for your phone (shoot download a few so you can play Round) it should reset like brand new.
Click to expand...
Click to collapse
Thanks. Is there any global stock rom to find it? Because I live in Slovenia (Europe) and I dont think that i'll find the rom for my country.
I have a question about stock roms: can i flash any stock rom that i find? There are also diffenrent model numbers (C6602, C6603, ...)?
I somehove succed to flash my phone and now i have one further problem. It says no sim card inserted, but sim card is placed in a slot. I have new sim card and it word on other devices. I allready tried different stock roms. My phone was bought in US, do you think that i must flash the US stock rom? Any other sugestions?
ravoksel said:
I somehove succed to flash my phone and now i have one further problem. It says no sim card inserted, but sim card is placed in a slot. I have new sim card and it word on other devices. I allready tried different stock roms. My phone was bought in US, do you think that i must flash the US stock rom? Any other sugestions?
Click to expand...
Click to collapse
I think now.you lost your.IMEI nummer dont.know.how.to get it back though
Sent from my C6603 using xda app-developers app

[Q] Xperia Tablet Z (SGP351) best solution ?

Hi all love your noob video:good:
Xperia tablet z (SGP 351)
build number 10.1.C.0.370.
OS 4.1.2
Kernel Version 3.4.0-g298631f-02047-gec59411
USB debugging is ON
Allow unknown sources ON
Advice needed for best solution
The problem: this unit appears to be a demo model for display purposes as it keeps running through the Sony advert for the tablet.(bought cheap)
Also When i customized the home screen to my liking then power off then power on again everything goes back to how it was before I customized.
When I try to update software using Sony PC companion it says the device has the latest software
What are my best options please?
My first thought root device I tried to use and failed "one click root" didn't work for my device.
Then try and find the demo and remove( needle in a haystack maybe)
but this won't stop home screen going back to defaults on boot up.
So it looks like custom FW
If somebody could give me the link for the software/instructions/ and which version I should use would be great
Iv'e looked at DoomLords thread but still not sure if any I should be using
http://forum.xda-developers.com/showthread.php?t=2327472

[Q] Problems after update to 14.2.A.1.136

I recently updated my Z1(C6902) to 14.2.A.1.136 via sony update centre. I couldn't find C6902 in the options so after reading some stuff, I chose the model as C6916. There were no issues while updating, everything went well. But when I put my phone on charging, the battery temp. was reaching 47-48 C and the phone was charging very slowly(took 7 hours for 7-100%). Another problem I am facing is that there is a small follow up system update with the same firmware number which is of 54.2 MB. I have downloaded it and tried to install but it simply downloads the whole update and then says could not download. I can't figure out what the problem is. Please help!
EDIT: Also, I am unable to connect the phone to the PC via Minimal ADB and fastboot. It gets stuck on the screen saying waiting for device
xy12344321 said:
I recently updated my Z1(C6902) to 14.2.A.1.136 via sony update centre. I couldn't find C6902 in the options so after reading some stuff, I chose the model as C6916. There were no issues while updating, everything went well. But when I put my phone on charging, the battery temp. was reaching 47-48 C and the phone was charging very slowly(took 7 hours for 7-100%). Another problem I am facing is that there is a small follow up system update with the same firmware number which is of 54.2 MB. I have downloaded it and tried to install but it simply downloads the whole update and then says could not download. I can't figure out what the problem is. Please help!
EDIT: Also, I am unable to connect the phone to the PC via Minimal ADB and fastboot. It gets stuck on the screen saying waiting for device
Click to expand...
Click to collapse
How it possible that PCC or SUS not show C6902 but C6919 !! WHAT!
anyway
PC companion and SonyUpdateService can recognize ur phone?
IF yes, repair ur phone
u installed wrong firmware
there s lots of same thing in firmware of C6902 with C6916 but there some different too!
if no tools can recognize ur phone maybe u can wipe ur phone through recovery!
:good:
x102x96x said:
How it possible that PCC or SUS not show C6902 but C6919 !! WHAT!
anyway
PC companion and SonyUpdateService can recognize ur phone?
IF yes, repair ur phone
u installed wrong firmware
there s lots of same thing in firmware of C6902 with C6916 but there some different too!
if no tools can recognize ur phone maybe u can wipe ur phone through recovery!
:good:
Click to expand...
Click to collapse
My phone was recognised perfectly. Anyway the problem is solved now. I reinstalled the same firmware again with a factory reset. Now everything is working perfectly.
P.S - The display is brilliant with the new firmware. Images look so real and clear. The battery life has improved even further. Screen on time of 2 hrs and 30 mins and i still have 50% battery left :angel: . I have fallen in love with my z1 all over again!

[SOLVED] Unbrick c5303 possible?

Hey Folks,
Yesterday I came accross a new firmware for my C5303 (Stock) Rom. Problem was, something went fishy on my computer and the upgrade process went south midways.
Probelm being: I have neither rooted, nor unlocked the bootloader.
Is there a way to unbrick? Unfortunatelly I have learned, that appart from other SONY devices, the SP is not so peachy when it comes to custom roms.
Current state:
The device is not recogniced by the flash tool of Sony, or the suite.
Could someone point fingers where to look for a solution?
You will have to flash an FTF file using "flashtool".
A search on this forum will surely point you in the right direction.
There are already plenty of guides.
Good luck!
kevke said:
Hey Folks,
Yesterday I came accross a new firmware for my C5303 (Stock) Rom. Problem was, something went fishy on my computer and the upgrade process went south midways.
Probelm being: I have neither rooted, nor unlocked the bootloader.
Is there a way to unbrick? Unfortunatelly I have learned, that appart from other SONY devices, the SP is not so peachy when it comes to custom roms.
Current state:
The device is not recogniced by the flash tool of Sony, or the suite.
Could someone point fingers where to look for a solution?
Click to expand...
Click to collapse
I bricked mine yesterday at 11 pm,couldnt sleep right cause of the panic. xD
My C5303 has a LOCKED BOOTLOADER too,and I was stuck at the SONY logo.
I downloaded Flashtool.
I installed Flashtool.
This procedure is neccessary in order to install fastboot/flashmode/adb drivers.If you already did it,skip it.
If ur on windows 8,move ur mouse coursor to top right of the screen,a toolbar will appear.
Then click SETTINGS.Then click CHANGE PC SETTINGS.When it opens,select UPDATE & RECOVERY.Select RECOVERY.Select ADVANCED STARTUP.When it reboots,you will see a blue background and an option,i think it is TROUBLESHOOT,anyways,look for DISABLE DRIVER SIGNATURE VERIFICATION.But as I remember,i was put with a choice of selecting a number,and i pressed 7-DISABLE DRIVER VERIFICATION.
The PC will boot like nothing is changed,but now u can install the drivers.
Go to Flashtool/drivers and open the installation program
Select "Flashmode drivers","fastboot drivers" and "common drivers for Viskan board(these are the ADB drivers ONLY for the Xperia SP)"
The PC will ask you to allow the driver installation,allow all of them.Reboot ur pc again,and connect ur phone in flashmode for the pc to link the flashmode drivers to ur Xperia SP,then u can begin.
Download this firmware FROM THIS LINK
http://www.xperiadownload.cz/phocadownload/userupload/download/2013/SP/C5303_12.1.A.1.205_CE.rar
extract the ftf file with any rar program,then move the .ftf file to the FIRMWARE folder in the directory where flashtool is installed,mine is C:/Flashtool.move the .ftf file into (DRIVE):/Flashtool/firmwares
Open Flashtool,select Flash with Flashmode,wait for the program to say that u can connect ur xperia sp with the PC.To enter Flashmode hold the Volume DOWN button while connecting the phone to the PC.
I reccommend using the SONY cable,as i have a feeling it is the best one for these things.
Let Fashtool flash everything,do not touch the device at all until the Flashtool allows you to do so.
Here mate
http://forum.xda-developers.com/xperia-sp/general/root-ultimate-noobs-guide-to-rooting-t2845520
Thanks for all the answers so far...
I figured, taht in the flashtool the firmware for the device is not listet, although it is in the respektive directory. am I blind, or am I missing something?
It however does offer a X10 installation, what ever that is, when it is at home
Look for an FTF file on this forum.
Make sure you download and flash the correct one!
kevke said:
Thanks for all the answers so far...
I figured, taht in the flashtool the firmware for the device is not listet, although it is in the respektive directory. am I blind, or am I missing something?
It however does offer a X10 installation, what ever that is, when it is at home
Click to expand...
Click to collapse
I have found this source: http://xperiafirmware.com/8-firmware/37-sony-xperia-sp-c5303
It is recognised by the flash tool and therefore, I believe it works well... I'll keep you folks postet... FINGERS CROSSED
Okay folks, you can uncross your fingers... Thanks to all of you, the call is back to life!

Xperia Z4- Phone Won't Boot After Using Flash Tool

SoftBrick'ed?
Hi guys, I have big problem, just want to unbrand my software, and when I was doing that, my flashtool stucked on file modem.sin for about 1h, now I can't turn on my phone, when i do that i just see an information about unsuccessful update. Can someone help me please ;/ ?
kotrea said:
Hi guys, I have big problem, just want to unbrand my software, and when I was doing that, my flashtool stucked on file modem.sin for about 1h, now I can't turn on my phone, when i do that i just see an information about unsuccessful update. Can someone help me please ;/ ?
Click to expand...
Click to collapse
Use Sony pc companion.
Follow the steps in the repair section. That should fix it.... You prolly flashed via flashtool without enabling unknown sources and maybe without USB debugging.
Sent from my E6533 using XDA Free mobile app
When I plug the phone by usb. It starts in flashmode, but my PC Companion don't see phone. What should I do?
Had the same problem, repair with PC Companion worjed for me. As I remember I went to Software Updates and somewhere there is a link to 'Repair your Phone'. As I'm not at home, I can't look after the exact steps, but should be easy to find (or search after 'PC Companion repair phone' ). After this simply follow the steps shown by PC Companion.
huh guys, thanks. It works, everything i need to do was choose repair option with unpluged phone. Thanks for help
kotrea said:
huh guys, thanks. It works, everything i need to do was choose repair option with unpluged phone. Thanks for help
Click to expand...
Click to collapse
You're welcome.
Sent from my E6533 using XDA Free mobile app
This has happened to me a few times. I've had a couple of failed flashes. Just reflash and it's usually ok. I think the Sony drivers are a little flaky.
Hi ,
I am trying to give your answer and you should search into the net .
Hi,
I am a new member here Thats why same condition to me.so i will try my level best to get answer.
If you're using the firmwares from this link (http://forum.xda-developers.com/xperia-z4/general/ftf-stock-rom-e6553-sov31-402so-03g-t3136161) then you use should the version of flashtool in that Google Drive folder (0.9.18.6). Using the newer 0.9.19.1 gave me the same stuck on modem.sin problems.

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