[Q] Can't update firmware due to 'changed software on this phone' - Xperia Z Q&A, Help & Troubleshooting

Dearest XDA'ers,
i have the problem that I can't update my phone using pc companion to lollipop. I always get the error "This phone contains changed software".
A few months ago I actaully did install custom ROMs but I changed it back to original software using Emma bc pc companion didn't work anymore.
I hope someone can help me and that is thread is useful to other people like me
Thanks in advance!

bludsugah said:
Dearest XDA'ers,
i have the problem that I can't update my phone using pc companion to lollipop. I always get the error "This phone contains changed software".
A few months ago I actaully did install custom ROMs but I changed it back to original software using Emma bc pc companion didn't work anymore.
I hope someone can help me and that is thread is useful to other people like me
Thanks in advance!
Click to expand...
Click to collapse
thats because you have unlocked your bootloader. You can use flashtool to Lock your Bootloader and then use PCC, or simply use flashtool to flash the full FTF with Unlocked bootloader.

Related

[Q] Troubles with PC Companion

Hey all,
I recently got my Xperia SP and I tried a few custom roms, but for now I want to stick to the stock rom until 4.3 is released. I used Sony's PC companion tool to revert back to the stock rom before (if I wanted to try a new rom), but suddenly I got the message that PC Companion is not supported by Windows 8 anymore (which seems really odd) and it detects my device as a C5302 instead of a C3503 (this happened after flashing this rom: HonamiUltraizeD - White Edition)...
Does anyone know what could have happened, or how to revert it?
And if I revert back to the stock rom using the Companion tool with repair support, does that give me a stock phone that has no traces of being rooted or used whatsoever?
Thanks for your help guys!
Greetings,
Rayquinox
Rayquinox said:
Hey all,
I recently got my Xperia SP and I tried a few custom roms, but for now I want to stick to the stock rom until 4.3 is released. I used Sony's PC companion tool to revert back to the stock rom before (if I wanted to try a new rom), but suddenly I got the message that PC Companion is not supported by Windows 8 anymore (which seems really odd) and it detects my device as a C5302 instead of a C3503 (this happened after flashing this rom: HonamiUltraizeD - White Edition)...
Does anyone know what could have happened, or how to revert it?
And if I revert back to the stock rom using the Companion tool with repair support, does that give me a stock phone that has no traces of being rooted or used whatsoever?
Thanks for your help guys!
Greetings,
Rayquinox
Click to expand...
Click to collapse
You just need to find FTF for your Xperia SP and flash it via FLASHTOOL. You can find both in general/development section.
To work with PC companion, you will need to relock bootloader if unlocked and you will need to revert back to STOCK ROM.
If you still have any queries, do not hesitate to ask!
Hnk1 said:
You just need to find FTF for your Xperia SP and flash it via FLASHTOOL. You can find both in general/development section.
To work with PC companion, you will need to relock bootloader if unlocked and you will need to revert back to STOCK ROM.
If you still have any queries, do not hesitate to ask!
Click to expand...
Click to collapse
thanks for the reply!
My bootloader is still locked, and I used the PC companion before to restore the settings (with the repair tool) on custom roms: that is not the problem... I can't use the repairtool on Windows 8 is what bothering me. And regarding the FTF files, do I need to get the files for a C5303 or a C5302 now?
Again, may thanks
Rayquinox said:
thanks for the reply!
My bootloader is still locked, and I used the PC companion before to restore the settings (with the repair tool) on custom roms: that is not the problem... I can't use the repairtool on Windows 8 is what bothering me. And regarding the FTF files, do I need to get the files for a C5303 or a C5302 now?
Again, may thanks
Click to expand...
Click to collapse
You will need to use FTF for your phone, the one on your box /region. if you remember which one you had is perfectly normal. Both versions have everything same but basebands. Flash any while skipping basebands in flashtool will work perfectly too.
Usually your phone model is in settings about phone,however flashing roms can change it as they replace build.prop.
Flashing will remove all your data /root/recovery.
As far as windows 8 is concerned, try reinstalling pc companion.
Another trick is to go into properties of pc companion on pc n select run application in windows 7 etc.
good luck

[Q] Bootloop on C5302 - No ROOT, 4.3

Hello guys.
Almost 2 weeks ago I had a really strange issue with my SP. I force stopped a Sony Select app, and then my device got in bootloop - over and over again, never stopping. I got home and repaired it successfully with PC Companion.
Now, it happened again... But it wasn't Sony Select Force Stopping now. I changed my theme - to a downloaded one; the wallpaper wasn't showing. Redownload the same theme - the same issue. Then I also got no wallpaper on the other themes... I thought of restarting the device. Then, SURPRISE! Bootloop.
Now I am repairing my phone again using PC Companion.
If anybody knows what causes this issue, please let me know, I never ever rooted this device, only upgraded via PC Companion, not other sources.
Thank you.
AnnaDee said:
Hello guys.
Almost 2 weeks ago I had a really strange issue with my SP. I force stopped a Sony Select app, and then my device got in bootloop - over and over again, never stopping. I got home and repaired it successfully with PC Companion.
Now, it happened again... But it wasn't Sony Select Force Stopping now. I changed my theme - to a downloaded one; the wallpaper wasn't showing. Redownload the same theme - the same issue. Then I also got no wallpaper on the other themes... I thought of restarting the device. Then, SURPRISE! Bootloop.
Now I am repairing my phone again using PC Companion.
If anybody knows what causes this issue, please let me know, I never ever rooted this device, only upgraded via PC Companion, not other sources.
Thank you.
Click to expand...
Click to collapse
seems u need to use flashtool and a proper ftf file for your region and flash your phone with it.
sourabhp said:
seems u need to use flashtool and a proper ftf file for your region and flash your phone with it.
Click to expand...
Click to collapse
Even if I updated with PC Companion, the firmware might be corrupted? So I'll. need.to flash another one from a different region?
AnnaDee said:
Even if I updated with PC Companion, the firmware might be corrupted? So I'll. need.to flash another one from a different region?
Click to expand...
Click to collapse
U may try US unbranded or AU version
sourabhp said:
U may try US unbranded or AU version
Click to expand...
Click to collapse
But I'm from EU. I'll probably try another one from EU.
Even so, what really caused this?
There is not always a cause we can point out. Sometimes the systems gets messed up for some reason. You can Flash General EU from here: http://forum.xda-developers.com/showthread.php?t=2645939

[Q] 757 update problem

Hey guys .. so I found the new 14.3.A.0.757 update on PC companion, but when I tried to update my phone i found this message pop up
unable to communicate with sony update engine error 10
Needless to say that my network works just fine .. and pc companion is allowed on firewall
please help anyone ?? thanks in advance
Have you tried reinstalling it? For me I always get "Syncing" and it sometimes says I need the pro version to sync.
Sent from my C6903 using Tapatalk
Take a look at here
Hope this help
i use PCC to check whether is the firmware out for the region or not.
if out, i will use SEUS to update it. PCC like take even longer time to update it.

Xperia Z4- Phone Won't Boot After Using Flash Tool

SoftBrick'ed?
Hi guys, I have big problem, just want to unbrand my software, and when I was doing that, my flashtool stucked on file modem.sin for about 1h, now I can't turn on my phone, when i do that i just see an information about unsuccessful update. Can someone help me please ;/ ?
kotrea said:
Hi guys, I have big problem, just want to unbrand my software, and when I was doing that, my flashtool stucked on file modem.sin for about 1h, now I can't turn on my phone, when i do that i just see an information about unsuccessful update. Can someone help me please ;/ ?
Click to expand...
Click to collapse
Use Sony pc companion.
Follow the steps in the repair section. That should fix it.... You prolly flashed via flashtool without enabling unknown sources and maybe without USB debugging.
Sent from my E6533 using XDA Free mobile app
When I plug the phone by usb. It starts in flashmode, but my PC Companion don't see phone. What should I do?
Had the same problem, repair with PC Companion worjed for me. As I remember I went to Software Updates and somewhere there is a link to 'Repair your Phone'. As I'm not at home, I can't look after the exact steps, but should be easy to find (or search after 'PC Companion repair phone' ). After this simply follow the steps shown by PC Companion.
huh guys, thanks. It works, everything i need to do was choose repair option with unpluged phone. Thanks for help
kotrea said:
huh guys, thanks. It works, everything i need to do was choose repair option with unpluged phone. Thanks for help
Click to expand...
Click to collapse
You're welcome.
Sent from my E6533 using XDA Free mobile app
This has happened to me a few times. I've had a couple of failed flashes. Just reflash and it's usually ok. I think the Sony drivers are a little flaky.
Hi ,
I am trying to give your answer and you should search into the net .
Hi,
I am a new member here Thats why same condition to me.so i will try my level best to get answer.
If you're using the firmwares from this link (http://forum.xda-developers.com/xperia-z4/general/ftf-stock-rom-e6553-sov31-402so-03g-t3136161) then you use should the version of flashtool in that Google Drive folder (0.9.18.6). Using the newer 0.9.19.1 gave me the same stuck on modem.sin problems.

Marshmallow flashtool problem

Few days ago I installed concept marshmallow.Until installation,flashtool couldnt recognize my phone.It says install drivers but I installed it many times but nothing has changed.Now I want to back to older roms.How can ı solve recognizing problem or how ı can install another rom without flashtool ?
Try to use Sony PC Companion and repair your phone via "Support Zone". It may downgrade your phone to 5.1.1 so it's again recognized by Flashtool.
BarajaVLC said:
Try to use Sony PC Companion and repair your phone via "Support Zone". It may downgrade your phone to 5.1.1 so it's again recognized by Flashtool.
Click to expand...
Click to collapse
Problem has been solved with different way.Thanks
Please share solution.

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