[Q] 757 update problem - Xperia Z1 Q&A, Help & Troubleshooting

Hey guys .. so I found the new 14.3.A.0.757 update on PC companion, but when I tried to update my phone i found this message pop up
unable to communicate with sony update engine error 10
Needless to say that my network works just fine .. and pc companion is allowed on firewall
please help anyone ?? thanks in advance

Have you tried reinstalling it? For me I always get "Syncing" and it sometimes says I need the pro version to sync.
Sent from my C6903 using Tapatalk

Take a look at here
Hope this help

i use PCC to check whether is the firmware out for the region or not.
if out, i will use SEUS to update it. PCC like take even longer time to update it.

Related

Xperia SP issues

Hi everyone !
I've some problems on my Xperia SP. I bought this phone 1 month ago, it's unrooted, the build number is 12.0.A.1.257. So:
1. The homescreen restarts frequently and randomly, the Viber, and most of my apps too. I've got about 300-350MB of free RAM every time I check it.
2. If I'm listening music via Walkman app, it stops randomly, and if I restart the app, it starts from where I started before. I think it's similar to the first one, and the RAM management causes this issue too.
3. WiFi problems ...
Please help me, if you have any idea ! I'd like to fix these issues, because it was a quite expensive phone for me ... Thank you !
Well, the latest FIRMWARE is the 12.0.A.2.245... I recommend ya connect ur phone to PC Companion to install the update or maybe flash it with Flashtool :highfive:
EDIT: 1. I dont have HomeScreen Restarts
2. Walkman go perfect here
3. Wifi is stable too
Joku1981 said:
Well, the latest FIRMWARE is the 12.0.A.2.245... I recommend ya connect ur phone to PC Companion to install the update or maybe flash it with Flashtool :highfive:
EDIT: 1. I dont have HomeScreen Restarts
2. Walkman go perfect here
3. Wifi is stable too
Click to expand...
Click to collapse
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
SzilagyiTibi said:
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
Click to expand...
Click to collapse
Same problems here. NO update available either
Sent from my C5303 using xda app-developers app
SzilagyiTibi said:
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
Click to expand...
Click to collapse
Flash the newest firmware (245) via Flashtool. Its very easy to use and u don`t need to unlock ur bootloader or something else.
Btw. I did to, cause the update to 245 fw wasnt available and I didnt want to wait.

[Q] Bootloop on C5302 - No ROOT, 4.3

Hello guys.
Almost 2 weeks ago I had a really strange issue with my SP. I force stopped a Sony Select app, and then my device got in bootloop - over and over again, never stopping. I got home and repaired it successfully with PC Companion.
Now, it happened again... But it wasn't Sony Select Force Stopping now. I changed my theme - to a downloaded one; the wallpaper wasn't showing. Redownload the same theme - the same issue. Then I also got no wallpaper on the other themes... I thought of restarting the device. Then, SURPRISE! Bootloop.
Now I am repairing my phone again using PC Companion.
If anybody knows what causes this issue, please let me know, I never ever rooted this device, only upgraded via PC Companion, not other sources.
Thank you.
AnnaDee said:
Hello guys.
Almost 2 weeks ago I had a really strange issue with my SP. I force stopped a Sony Select app, and then my device got in bootloop - over and over again, never stopping. I got home and repaired it successfully with PC Companion.
Now, it happened again... But it wasn't Sony Select Force Stopping now. I changed my theme - to a downloaded one; the wallpaper wasn't showing. Redownload the same theme - the same issue. Then I also got no wallpaper on the other themes... I thought of restarting the device. Then, SURPRISE! Bootloop.
Now I am repairing my phone again using PC Companion.
If anybody knows what causes this issue, please let me know, I never ever rooted this device, only upgraded via PC Companion, not other sources.
Thank you.
Click to expand...
Click to collapse
seems u need to use flashtool and a proper ftf file for your region and flash your phone with it.
sourabhp said:
seems u need to use flashtool and a proper ftf file for your region and flash your phone with it.
Click to expand...
Click to collapse
Even if I updated with PC Companion, the firmware might be corrupted? So I'll. need.to flash another one from a different region?
AnnaDee said:
Even if I updated with PC Companion, the firmware might be corrupted? So I'll. need.to flash another one from a different region?
Click to expand...
Click to collapse
U may try US unbranded or AU version
sourabhp said:
U may try US unbranded or AU version
Click to expand...
Click to collapse
But I'm from EU. I'll probably try another one from EU.
Even so, what really caused this?
There is not always a cause we can point out. Sometimes the systems gets messed up for some reason. You can Flash General EU from here: http://forum.xda-developers.com/showthread.php?t=2645939

[Q] Problems after update to 14.2.A.1.136

I recently updated my Z1(C6902) to 14.2.A.1.136 via sony update centre. I couldn't find C6902 in the options so after reading some stuff, I chose the model as C6916. There were no issues while updating, everything went well. But when I put my phone on charging, the battery temp. was reaching 47-48 C and the phone was charging very slowly(took 7 hours for 7-100%). Another problem I am facing is that there is a small follow up system update with the same firmware number which is of 54.2 MB. I have downloaded it and tried to install but it simply downloads the whole update and then says could not download. I can't figure out what the problem is. Please help!
EDIT: Also, I am unable to connect the phone to the PC via Minimal ADB and fastboot. It gets stuck on the screen saying waiting for device
xy12344321 said:
I recently updated my Z1(C6902) to 14.2.A.1.136 via sony update centre. I couldn't find C6902 in the options so after reading some stuff, I chose the model as C6916. There were no issues while updating, everything went well. But when I put my phone on charging, the battery temp. was reaching 47-48 C and the phone was charging very slowly(took 7 hours for 7-100%). Another problem I am facing is that there is a small follow up system update with the same firmware number which is of 54.2 MB. I have downloaded it and tried to install but it simply downloads the whole update and then says could not download. I can't figure out what the problem is. Please help!
EDIT: Also, I am unable to connect the phone to the PC via Minimal ADB and fastboot. It gets stuck on the screen saying waiting for device
Click to expand...
Click to collapse
How it possible that PCC or SUS not show C6902 but C6919 !! WHAT!
anyway
PC companion and SonyUpdateService can recognize ur phone?
IF yes, repair ur phone
u installed wrong firmware
there s lots of same thing in firmware of C6902 with C6916 but there some different too!
if no tools can recognize ur phone maybe u can wipe ur phone through recovery!
:good:
x102x96x said:
How it possible that PCC or SUS not show C6902 but C6919 !! WHAT!
anyway
PC companion and SonyUpdateService can recognize ur phone?
IF yes, repair ur phone
u installed wrong firmware
there s lots of same thing in firmware of C6902 with C6916 but there some different too!
if no tools can recognize ur phone maybe u can wipe ur phone through recovery!
:good:
Click to expand...
Click to collapse
My phone was recognised perfectly. Anyway the problem is solved now. I reinstalled the same firmware again with a factory reset. Now everything is working perfectly.
P.S - The display is brilliant with the new firmware. Images look so real and clear. The battery life has improved even further. Screen on time of 2 hrs and 30 mins and i still have 50% battery left :angel: . I have fallen in love with my z1 all over again!

[Q] Can't update firmware due to 'changed software on this phone'

Dearest XDA'ers,
i have the problem that I can't update my phone using pc companion to lollipop. I always get the error "This phone contains changed software".
A few months ago I actaully did install custom ROMs but I changed it back to original software using Emma bc pc companion didn't work anymore.
I hope someone can help me and that is thread is useful to other people like me
Thanks in advance!
bludsugah said:
Dearest XDA'ers,
i have the problem that I can't update my phone using pc companion to lollipop. I always get the error "This phone contains changed software".
A few months ago I actaully did install custom ROMs but I changed it back to original software using Emma bc pc companion didn't work anymore.
I hope someone can help me and that is thread is useful to other people like me
Thanks in advance!
Click to expand...
Click to collapse
thats because you have unlocked your bootloader. You can use flashtool to Lock your Bootloader and then use PCC, or simply use flashtool to flash the full FTF with Unlocked bootloader.

Xperia Z4- Phone Won't Boot After Using Flash Tool

SoftBrick'ed?
Hi guys, I have big problem, just want to unbrand my software, and when I was doing that, my flashtool stucked on file modem.sin for about 1h, now I can't turn on my phone, when i do that i just see an information about unsuccessful update. Can someone help me please ;/ ?
kotrea said:
Hi guys, I have big problem, just want to unbrand my software, and when I was doing that, my flashtool stucked on file modem.sin for about 1h, now I can't turn on my phone, when i do that i just see an information about unsuccessful update. Can someone help me please ;/ ?
Click to expand...
Click to collapse
Use Sony pc companion.
Follow the steps in the repair section. That should fix it.... You prolly flashed via flashtool without enabling unknown sources and maybe without USB debugging.
Sent from my E6533 using XDA Free mobile app
When I plug the phone by usb. It starts in flashmode, but my PC Companion don't see phone. What should I do?
Had the same problem, repair with PC Companion worjed for me. As I remember I went to Software Updates and somewhere there is a link to 'Repair your Phone'. As I'm not at home, I can't look after the exact steps, but should be easy to find (or search after 'PC Companion repair phone' ). After this simply follow the steps shown by PC Companion.
huh guys, thanks. It works, everything i need to do was choose repair option with unpluged phone. Thanks for help
kotrea said:
huh guys, thanks. It works, everything i need to do was choose repair option with unpluged phone. Thanks for help
Click to expand...
Click to collapse
You're welcome.
Sent from my E6533 using XDA Free mobile app
This has happened to me a few times. I've had a couple of failed flashes. Just reflash and it's usually ok. I think the Sony drivers are a little flaky.
Hi ,
I am trying to give your answer and you should search into the net .
Hi,
I am a new member here Thats why same condition to me.so i will try my level best to get answer.
If you're using the firmwares from this link (http://forum.xda-developers.com/xperia-z4/general/ftf-stock-rom-e6553-sov31-402so-03g-t3136161) then you use should the version of flashtool in that Google Drive folder (0.9.18.6). Using the newer 0.9.19.1 gave me the same stuck on modem.sin problems.

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