Today I was taking photos which worked fine. When I went to ZOE mode, it seemed like the shutter button was being ignored and the focus was changed to behind where the camera icon was. Zoe photos were not taken. I tried video mode, but that crashed the camera app after about 6seconds. I stopped the camera app manually several times, and just now have done a factory reset on the HTC One. Working again, but its a real pain if this happens again in the future. Has anyone heard of this issue?
psxp said:
Today I was taking photos which worked fine. When I went to ZOE mode, it seemed like the shutter button was being ignored and the focus was changed to behind where the camera icon was. Zoe photos were not taken. I tried video mode, but that crashed the camera app after about 6seconds. I stopped the camera app manually several times, and just now have done a factory reset on the HTC One. Working again, but its a real pain if this happens again in the future. Has anyone heard of this issue?
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Were you running any special roms with camera tweaks? I had that happen a few weeks ago with an older trickdroid rom but then I upgraded to the latest and it was fixed...
Stock std release Rom for Canadian Rogers HTC one.
hmm.. I guess not
I am having a problem with my wife's, Atrix HD. This just started out of no where with no changes or updates in phone/. When I open the camera app i just get a black screen with the controls but no camera image, the controls respond (change colors when pressed) but don't do anything and I never get a camera picture. after a while I usually get a camera is unable to initialize error. I have searched and either no one provides a solution that I haven't tried or theirs messed up after flashing a custom ROM which I haven't done. I have tried all the factory resets, clearing cache, clearing data in application management for camera and gallery and none of it helped as other have recommended. Out of frustration I rooted her phone so I could experiment with uninstalling the camera (and gallery) and installing other versions of camera (and gallery) from other phones/aosp/android versions ext. and then re-installing the stock ones all to no avail. I know that the all the cameras were working just a week ago and that the front facing camera was working in oovoo even after she started having trouble with the rear camera, but I cant get either of them to pull up now. Does anyone know of a solution to this problem? I am leaning towards either a hardware issue or maybe the camera firmware was corrupted somehow and if this were the case does anyone know how to remedy it?
Let me know if you need any more info.
Thanks,
Madness
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48 views and no replies, must be a real stumper!
Someone help!
I went to take a picture today and my camera instantly went to the front facing camera. The option to switch to the rear camera was missing. I click on the icon for panorama and I get a message that says " Sorry, no back facing camera available". I have tried everything I can think of including:
Rebooting the phone.
Deleting data and cache
Uninstalling camera updates
Factory Reset
Installing a different Rom.
Nothing has worked. Any other ideas before I contact Support?
I have this problem with two different phones...... On one I managed to repair is temporarily through a panicked series of resets etc. The other I had to RMA.
spikeroche said:
I went to take a picture today and my camera instantly went to the front facing camera. The option to switch to the rear camera was missing. I click on the icon for panorama and I get a message that says " Sorry, no back facing camera available". I have tried everything I can think of including:
Rebooting the phone.
Deleting data and cache
Uninstalling camera updates
Factory Reset
Installing a different Rom.
Nothing has worked. Any other ideas before I contact Support?
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Click to collapse
I had this problem with my Nexus 5. rear camera would stop working. One thing to try is boot to safe mode and see if it works. Safe mode disables any 3rd party apps that can cause the camera to crash. If it works, it could be an app. For me, sometimes in safe mode it wouldnt work either. I contacted Google, went through a few steps and they sent me out a replacement device.
the exact thing happens to me too
spikeroche said:
I went to take a picture today and my camera instantly went to the front facing camera. The option to switch to the rear camera was missing. I click on the icon for panorama and I get a message that says " Sorry, no back facing camera available". I have tried everything I can think of including:
Rebooting the phone.
Deleting data and cache
Uninstalling camera updates
Factory Reset
Installing a different Rom.
Nothing has worked. Any other ideas before I contact Support?
Click to expand...
Click to collapse
I'm facing the same problem, someone please help us
jamalm said:
I'm facing the same problem, someone please help us
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Click to collapse
The answer is in this thread. You have to get it returned.
Ok, the rear camera doesn't open. I can't switch to it in the camera app or snapchat etc. Flash doesn't work either, and if I do the "V" gesture for flash when the phone is locked, it restarts. I have:
* Cleared cache/data
* Disabled and re-enabled the app.
* Dirty flashed OOS 4.1.7 multiple times and have also flashed Franko's Kernel which I normally use (currently running stock kernel though).
* Google camera app multiple times. (had this before too, then I deleted it after this camera problem arose)
Not sure if relevant but TWRP has been giving me some error I haven't been able to fix for some time, and can't delete the file that it says it can't open (through twrp itself or cmd+adb) . Relevant SS attached.
Thanks.
You may want to try to flash the phone using the unbrick tutorial. Make sure you have a backup of internal memory
Hmm, I haven't tried that. I just did a clean install with no success. I deleted everything except USB OTG from TWRP. This has become much harder to fix than it should be . I didn't even do anything to set it off, I was in snapchat and took a pic and then it stopped and the rear camera/flash haven't worked since.
Just to update, I just tried a clean install of NLOS Lineage OS and the rear camera/flash still didn't work. Also, if I try to take any type of video with front camera the phone says "Low memory, adjust the picture resolution or delete some files" even though there's only 3.3 GB of space used.
Also, after a clean flash and wipe of everything the error reported by TWRP no longer exists. So that wasn't what was causing the problem.
Just used the unbrick tutorial. It worked perfectly however the problem still persists and remains unchanged. Anyone have any other ideas?
After some deep diving through forums I decided to use the phone's inbuilt hardware tests, in particular *#808#, as the camera test given by dialing *#*#34971539#*#* doesn't work. Firstly, the flash works through the hardware test (although quick settings still doesn't). The "foolproof camera test" gives BackCamera PASS and FrontCamera Fail. This makes sense as when I go to the individual tests the "backcamera" shows the front camera image, while the "frontcamera" just says "cannot open camera". The PDAF/Cam_EEPROM info test says "FAIL Qualcomm", which I believe is the camera firmware not working. The storage test says "sdcard is unavailable" which I assume is why the camera isn't allowing me to record any video through the selfie camera and says "Low memory".
In summary, how do I fix the camera firmware problem and the sd card error?
RMA your phone, hardware fault.
Ok Thanks.
So there is no way to update/fix the firmware problem?
luusid said:
Ok Thanks.
So there is no way to update/fix the firmware problem?
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Click to collapse
No.
P.S. "Thanks" button is for thanking, by the way. Use it in the future on this forum, whenever somebody helps you.
Im having the same problem on my one plus 3...did u find any solutions??? if yes plz lemme know.
I haven't found a solution.i replaced both The front and back camera and even played with old/new cameras in different configuration (old front + new back / new front+old back / no front + new or old back and so on) varying the result from "Back camera pass/Front camera fail to both Fail ) .the funny thing Is that if you just remove back camera and do the diagnostic menu *#808# > foolproof camera test it still says back camera pass
I have the same problem... And my camera before of this beta worked awesome... Beta 24 **** our phones...
Experiencing the same problem with the front (away) facing camera and the flashlight.
Same Problem for me since the latest official Beta. Ich tried resetting and reflashing the Phone with the last official stable rom. Did not help.
I think I solved this. I let the phone cool down then i powered it off. I let it cool down a bit again and then booted it back up. The camera and FL work.
It seems that this happends when the phone gets heated, at least in my case.
I have the same problem, camera was working fine yesterday. Foolproof camera test shows front camera fail. But the front camera works
Hello,
since my camera app is not working, same with apps that use the camera.
The problem is when i'm on the main camera i get a black screen (an absolute black, like if there is no signal) and the shooting button is not working. The camera works fine for selfies instead but when i switch to the rear cam the app freezes. I tryed everything from clearing data/cache, unistall and reupdate the app, nothing works even after the january update.
So whats the solution? Google team can make it to fix or do you think Is an hardware problem and i have to ask for a new unit?
It definitely looks like a hardware failure. The only thing you can try is to factory reset the phone if it still doesn't help - place a warranty claim.