I purchased a SIM for my unlocked TMobile LG G Flex and my phone is displaying something that says SERVICE PROVIDER LOCKED.
I dont know what to do because ive contacted T-Mobile and they are telling me to contact LG and I just want to use my phone.
If bought it outright then as of Feb 2015 they have give the unlock code. I bought a sprint prepaid g flex they gave me the code. They did try tell i had to wait a year untill i informed them of the new law. I tell yal call tmobile get supervisor and infirm them of the law phone not unlocked.
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I posted a thread about this before,but I'm making another thread similar to this issue. At one point I bought my first Atrix HD which was locked only to AT&T. The guy sold it to me and he was still under contract so therefore I couldn't get it unlocked for T-Mobile. The guy also lied to me. He gave me non working sim codes and it subsidy locked the phone permanently since he gave me 4 of them.
I ended up buying another Atrix HD on CL already unlocked,but I no longer have the unlocked Atrix HD then I switch to a Optimus G and now I have a Nexus 4. I could always sell the G,but the subsidy locked on the Atrix needs to be resolved first before I sel it.I contacted AT&T again and they told me as long as you have a active AT&T Sim card it will work. I got my buddy's AT&T sim card and its still locked.
It won't even give me an option or prompt me to put in codes to unlock it anymore with with both at&t and t-mobile. They told me to call Motorola. Thank god the phone is still under warranty and they decide to re-flash the phone. It was 2 months ago when I spoke to them. They still haven't issued my repaired ticket and shipping info to send out the phone. I follow up every now and then and always the same excuse. They say exactly this.
" Your phone is currrently still under warranty,but we have not schedule you for a repair yet. Please wait for a response from the engineer techs."
Its been way over 3 months and always the same answer. I am getting tired of waiting.
Has anyone found a solution to this yet?
This thread traces back to my to subsidy lock that I posted awhile back. While not finding any solutions I tried Motorola and AT&T and they did not help at all.
Long story short well kinda..but bare with me please.6-7 months ago I wanted a AT&T Phone. (I'm with T-Mobile btw) Fell in love with the Atrix HD. Found one via Craigslist. Bought it from a guy and claims he has unlocked codes given to him by AT&T. Turns out the codes were phony and subsidy locked my phone( hard locked) It won't let me input any unlock codes anymore.. Tried AT&T they told me the phone is NOT Black listed,but the guy owed money to it. They advice me to contact Motorola which I did. After procrastinating for months and months. Finally sent in my device to Motorola to re-flash the phone to be unlocked. Good thing I had warranty still. I received it about a week and half later. Posted it on Craigslist. Meet up with a buyer to buy the phone. Puts in his AT&T Sim Card and there! Subsidy Locked is still in and no prompt options for him to input any codes besides a dismiss button. I was furious. I thought Motorola did their job. So back to drawing board one.
Contacted Motorola again via chat. They put it as a priority case nd told me I have to call motorola the following week. I called the repair center earlier this morning. They told me there is nothing they can do to help me since the moment I bought the phone from a private buyer. The warranty was voided??? Even before I told them that I bought it on Craigslist before and they still told me to send in the device for warranty repair.
Now I just have a working phone that wont work for a AT&T Carrier.
WHAT CAN I DO GUYS?
Wait, so it works with TMobile bit not with AT&T? I'd guess that AT&T didn't have it blacklisted back then but it does now since the money owed never got paid.
When you first got the phone and put in your non-ATT sim, did the phone prompt you to enter the subsidy code?
Since the phone was an ATT phone and it is hard locked, I would have expected an ATT sim to work but no other.
Good afternoon. I have tried 4 different unlock sites with no luck. I've been refunded from all four of them with the same issue. "Code can't be generated." I even went to AT&T's official device unlock portal and even they couldn't since "the manufacture doesn't support this device anymore.
I unlocked mine g flex yesterday at theunlockingcompany.com, they said estimated time was 5-60minutes, but it took them 2h45m to generate 2 codes, first one worked and finally i can use my sim. To be honest, if u can go to att in person to talk, it's then the only way. I was talking to O2uk to which this phone was locked through email and they said i should f off.
PM me @EGwally91 with your imxx I will help you with the code.
Are you sure its D950 ATT?
Hi guys,
I just thought I should share my experience with SAMSUNG and AT&T.
I've bought my brand new UNLOCKED S6 Active from EBAY about 13 months ago and used it for 11 months with no problems at all. I've never dropped it nor put it under water or anything etc. However about 2 months ago the phone started freezing and randomly rebooting.
I'm an IT specialist so after carefully examining the phone during freeze I realized it's probably a defective motherboard. The phone was under warranty so I shipped it to SAMSUNG USA for repair. They send it back after two weeks with a replaced battery claiming the phone is fixed. Of course it wasn't and I had the exact same issues as before. I had to send it back to SAMSUNG and after another month they confirmed it's the motherboard and replaced it. The service slip states "Replaced PBA".
Since then the issues are resolved but.... as soon as I've put my international SIM card the phone stated "Invalid SIM card. Enter network unlock code". What a surprise! I called SAMSUNG and they claimed it's locked by AT&T (??) and connected me to AT&T rep about it. I've explained everything again and the AT&T guy said since I don't have an AT&T account he'll send me the unlock code after 3 business days to my phone. "How exactly are you going do to do that when my phone is with an international SIM card which is not working on the locked phone?" I asked. "Oh... in that case I'll give you the code now". So in a minute I had the code and the phone is UNLOCKED again.
Cheers!
Hey I am having the same issue with S6 edge. I bought AT&T S6 edge unlocked from ebay. I used it with Tmobile sim. Something went wrong with the phone, sent the phone to repair and Samsung replaced the PBA and sent back. Now it is locked. When I put Tmobile sim, I get this "Invalid SIM card. Enter network unlock code". I called Samsung and they told me to call Tmobile to get unlock code. I don't think it is going to work. How did you get the Samsung to connect AT&T rep to you?
adasse10 said:
Hey I am having the same issue with S6 edge. I bought AT&T S6 edge unlocked from ebay. I used it with Tmobile sim. Something went wrong with the phone, sent the phone to repair and Samsung replaced the PBA and sent back. Now it is locked. When I put Tmobile sim, I get this "Invalid SIM card. Enter network unlock code". I called Samsung and they told me to call Tmobile to get unlock code. I don't think it is going to work. How did you get the Samsung to connect AT&T rep to you?
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Click to collapse
The SAMSUNG rep told me to call AT&T and request an unlock code. I told him I'm living in Europe and I've never had an AT&T accout which is required in order to speak with AT&T support. So he was kind enough to call them and then to forward my call directly to an AT&T support rep.
It's unexpected to see an AT&T rep provided unlock code so fast. But yours phone came back locked is understandable, since its motherboard had been replaced. I think the IMEI is also changed as well. In the past, usually if motherboard was replaced by Samsung then the IMEI is clean and ready to unlock with AT&T device unlock portal, so even you didn't get it unlock at that time, you can just go to the link above to unlock your phone.
Hello, a week ago I bought a refurbished LG v40 (Sprint) from my local best buy, BestBuy guarantees that the device is not blacklisted and is totally paid off by the previous owner at the time of (trade-in). and I verified with Sprint that it was indeed not blacklisted before I bought it from BestBuy. fast forward a week, it's now blacklisted for an unpaid balance before I was able to get service on it.
BestBuy won't take it back because they verified it was clear at the time it was purchased. called sprint and they won't unlock the sim due to it having an unpaid balance and won't activate it on their network until the balance is paid in full. tried an unlock service and they were not able to find an unlock code and refunded my money. I'm stuck on what to do with this paperweight.