Database Develop

Tiny gap at the top speaker? Heat it up?

i have a tiny gap on the top speaker, and i am thinking about heating the top speaker up and then clamp it over the night, you think that will solve the gap problem?
or do you have any other suggestions

I have the same problem on my original and the warranty replacement I received. The replacement is actually worse plus looks like the entire front screen is on crooked. I'd also be interested to know if this would work.

cmarquette said:
I have the same problem on my original and the warranty replacement I received. The replacement is actually worse plus looks like the entire front screen is on crooked. I'd also be interested to know if this would work.
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Why didn't you complain about the replacement being worse than the original? You're supposed to receive a device that doesn't have any problems, hence the 'replacement'.

TarekElsakka said:
Why didn't you complain about the replacement being worse than the original? You're supposed to receive a device that doesn't have any problems, hence the 'replacement'.
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I spoke with HTC and was told the gap wasn't part of their gapless design. Yeah, I'm confused on that one. But they did want pictures of the screen to see where it was crooked. I am waiting to hear back from them. Either way, I'll be requesting another replacement.

Hairline cracks - Anyone?

Anyone else notice hairline cracks forming around their Moto X... I have a white X so it's a little more noticeable because the contrast (dirt). I have one at the top (center) near the headphone port, and two on each side of the volume rocker. This reminds me of the iPhone 3GS problems. Another question I have for those that DO have them, have you contacted Motorola for service/warranty replacement?

I've seen this on photos on swappa. When did a quick search, I found pictures of cracks by the headphone jack and around the sim cover.
https://forums.motorola.com/posts/83eb1c001a

Thanks for the link... I didn't even check the sim tray side... Seems as if I'm not the only one

Just an update;I got off the phone with Motorola warranty repair. They will repair or replace my device and send me a loaner in the meantime ( with a security deposit)...
Not too bad

Ya I got three. Two on the Sim card side and one on the volume rocker side. Seems decently solid still so I won't be taking it in.I might tho lol.

Not for sure who your carrier is but I had the same issue.... Called AT&T. They're aware of this issue. Received a new x in the mail the next day under warranty!
Sent from my XT1058 using Tapatalk

If this minor flaw is a common thing....I'd rather just keep my phone.....rather than get another that will probably do the same thing. My phone works flawless. What if I got a less flawless phone in return. Lol
Sent from my Moto X cellular telephone...

I had the same issue with a white woven back. One by the sim tray and one by the audio jack, but they only really showed up once i removed the back cover. I've since swapped it out with a wooden back (Walnut i think?) where i haven't had any of the same issues.

I haven't noticed any. I waited a couple months to order my phone so it's not from the first run. Perhaps they improved the material later.

First run black VZ model here. I noticed a couple near the SIM tray. Think they showed up last month. Nothing major, but if it spreads... Then I'll look into warranty repair / replacement.
Sent from my Moto X

Are people with the problem storing the phone in a pocket where it gets stressed when you sit down etc? Obviously the casing is too brittle, just wondering if it cracking from flexing when in a pocket.

None on mine....but it's been in an otter box from the get go.
Sent from my Moto X cellular telephone...

I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?

JoeSchmoe007 said:
I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?
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The Moto G's back cover is user replaceable, not the Moto X.

JoeSchmoe007 said:
I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?
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Click to collapse
Yes, the majority of these cracks seem to be on the back cover. The back is not supposed to be user replaceable on the Moto X. It doesn't look to be too difficult to remove the back as it's just tabs and one big glue spot. Here's the iFixit teardown so you can see how to remove the backing.

Just an update;
So I've been happily using my loaner phone while my original X was being repaired. Today FedEx dropped off my original phone, un-repaired. Same hairline cracks, absolutely no changes to the phone. Called the warranty department, explained my frustrations, and the rep could only "speculate" that it wasn't repaired because they deemed it physical abuse yet, nothing in the repair notes state that.... While typing this reply, Motorola called me back asking if I wanted to keep the loaner phone instead of re-sending my original back in for repair. So after 2 weeks, a minor mess up on Motorolas part, I've got a brand new phone.
TLDR; after a slight hiccup, Motorola replaced my old phone with a brand new device.

So what should I do if I planed to buy this device? I don't eat a device that will crack without any reason
Sent from my Nexus 5 using XDA Premium 4 mobile app

romichaeli8 said:
So what should I do if I planed to buy this device? I don't eat a device that will crack without any reason
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Wouldn't it be easier to eat if it cracks up easy?
And seriously. These are a handful of people posting about this issue. That really doesn't mean its all devices. Or this thread would have hundreds of posts reporting the issue.
Sent from my Nexus 5 using Tapatalk

Mine has hairline cracks on the edge of the back cover. These happened from dropping it in its protective case. 0 damage on the actual phone except for these cracks.
Seems like a weak cover. Anybody eles?

i had one on the very back, up the V on verizon and it was about 1 1/2 inches long. told Motorola and i got a code for a new one. hope they can help you out!

MicroSD Cover Very Loose

Does anyone else seem to be having this issue? Mine will never close completely and does not stay flush agains the phone like the sim card cover does... I can't seem to get it to stay completely closed no matter what I do. Is it supposed to be completely flush agains the side of the phone?

overlord727 said:
Does anyone else seem to be having this issue? Mine will never close completely and does not stay flush agains the phone like the sim card cover does... I can't seem to get it to stay completely closed no matter what I do. Is it supposed to be completely flush agains the side of the phone?
Click to expand...
Click to collapse
It is definitely supposed to be flush against the phone.

I'll see if I can get it to shut, otherwise I'll have to see about a replacement door. Thanks!

I received my phone today and unboxed it.
I immediatley noticed a slightly opened nano SIM slot cover. I tried to push it in but the cover always popps out after a while.
I cleaned it with alcohol to get more friction between the o-ring and the mating surface of the cell phone but it continued to popp out.
Looks like they have some issues with the covers and the shape of the o-ring/ packing.
Its definitely not water proof like that so I am sending it back to get a replacement phone.
However, the micro SD slot cover on my phone was flush and tight.

Hi, I have same problem. Cover is popping out slightly immediately after closing and after some time in pocket its usualy almost or completly opened.

same problem here, sim card flap keeps popping open, only arrived today from o2, i take it the only solution is to return?

mozzer2k4 said:
same problem here, sim card flap keeps popping open, only arrived today from o2, i take it the only solution is to return?
Click to expand...
Click to collapse
yep, this might seriously endanger the water/dustproof thingy.

**UPDATE**
I exchanged it and the replacement phone doesnt has the problems.
So if you get your phone, check it first for this failure.
Some have it, some dont.

Ughhh this is kind of crap, I took a risk and bought this phone from a seller outside my country :crying: and Sony Canada won't recognize their warranty. Other than this flap issue I really love it..

deutscher.bund said:
Ughhh this is kind of crap, I took a risk and bought this phone from a seller outside my country :crying: and Sony Canada won't recognize their warranty. Other than this flap issue I really love it..
Click to expand...
Click to collapse
Just return it for a refund or exchange, I assume you got it from Clove or Handtec. Sony Canada probably won't start fixing these devices until it is actually released in Canada.

Bialynia said:
Just return it for a refund or exchange, I assume you got it from Clove or Handtec. Sony Canada probably won't start fixing these devices until it is actually released in Canada.
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Click to collapse
I got it from Never-MSRP (an eBay store). Yeah I just contacted them now, really hope I can settle this without getting hit on any fee.

deutscher.bund said:
I got it from Never-MSRP (an eBay store). Yeah I just contacted them now, really hope I can settle this without getting hit on any fee.
Click to expand...
Click to collapse
They're a reliable seller, they'll swap your phone for sure.
Sent from my D5803 using Tapatalk

Bialynia said:
They're a reliable seller, they'll swap your phone for sure.
Sent from my D5803 using Tapatalk
Click to expand...
Click to collapse
Yes I'm working it out with them now seems to be very reasonable. Hope my next unit is good.

charliebigpot said:
yep, this might seriously endanger the water/dustproof thingy.
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Click to collapse
o2 have now replaced my phone, seal is flush against the body :good:

overlord727 said:
Does anyone else seem to be having this issue? Mine will never close completely and does not stay flush agains the phone like the sim card cover does... I can't seem to get it to stay completely closed no matter what I do. Is it supposed to be completely flush agains the side of the phone?
Click to expand...
Click to collapse
Same problem here exactly!
Returned mine back to the store today, took some time to convince them that there was a problem as the flap takes about 3-4 minutes to pop up out of it's hole and only comes out about 0.5-0.8mm (hardly a lot), but enough to make me concerned about it not being fully waterproof. Apparently it was the first Sony Z3 compact that has this problem, but I'm glad I saw this thread before going back to the shop
Eventually the guy said they'll take it and get it repaired and will take 2 weeks to get it back, hopefully all it needs is a new flap.
Glad I took it back though, and hopefully when it returns the flap will stay down, as otherwise it is the best phone I've ever had!

I had this problem with USB flap, O2 replaced the phone straight away..
Sent from my D5803 using XDA Free mobile app

I had exactly this problem. In my pocket the cover would work its way loose after a few minutes.
I noticed that the stem of the cover was not perpendicular to the short edges of the cover itself, so when closed (with the stem presumably parallel to the screen), one of the long edges would be pushed outwards. I hope that's clear ish. Anyway, bending the stem to be perpendicular to the cover seems to have fixed my problem. I've been using my phone all day, and the cover hasn't come loose once.
I'll keep you all posted as to whether this "fix" keeps working.

The fix works
FluidDruid said:
I had exactly this problem. In my pocket the cover would work its way loose after a few minutes.
I noticed that the stem of the cover was not perpendicular to the short edges of the cover itself, so when closed (with the stem presumably parallel to the screen), one of the long edges would be pushed outwards. I hope that's clear ish. Anyway, bending the stem to be perpendicular to the cover seems to have fixed my problem. I've been using my phone all day, and the cover hasn't come loose once.
I'll keep you all posted as to whether this "fix" keeps working.
Click to expand...
Click to collapse
I tried your fix and it works. Thanks.

****, i made a new topic a couple of min ago about the same issue with the sim trapdoor. doesn't stay clipped in properly.
getting it replaced.
check the screen for light bleeds with a screen test app black screen at max brightness, and white balance for pink issues...
freaking pain...

overlord727 said:
Does anyone else seem to be having this issue? Mine will never close completely and does not stay flush agains the phone like the sim card cover does... I can't seem to get it to stay completely closed no matter what I do. Is it supposed to be completely flush agains the side of the phone?
Click to expand...
Click to collapse
I've had the same issue as you, but after i bent a bit the flap cover's stem(tiny plastic stem that holds the flap cover between the port's hole and the flap cover), the flap cover was fixed.. you need to check if the stem aren't straight, make it straight, it worked for me.

Back Cover Unevenly Glued

My back cover for the Nexus 6 seems unevenly glued, the top left corner has a slightly bigger gap in between the metal frame compared to the rest of the panel. I am afraid the back cover would peel off over time. Is this an indication of the peeling back covers users reported a while back? Thanks in advance.

oxxshadow said:
My back cover for the Nexus 6 seems unevenly glued, the top left corner has a slightly bigger gap in between the metal frame compared to the rest of the panel. I am afraid the back cover would peel off over time. Is this an indication of the peeling back covers users reported a while back? Thanks in advance.
Click to expand...
Click to collapse
Or it could be the sign of an expanding battery, which is also a known issue. Consider doing a RMA.

Evolution_Tech said:
Or it could be the sign of an expanding battery, which is also a known issue. Consider doing a RMA.
Click to expand...
Click to collapse
Here's what it looks like. What do you think?

oxxshadow said:
Here's what it looks like. What do you think?
Click to expand...
Click to collapse
It's definitely separating, but I've seen worse. I'd RMA if it was me though.

Evolution_Tech said:
It's definitely separating, but I've seen worse. I'd RMA if it was me though.
Click to expand...
Click to collapse
The problem with RMA is that this phone was given to me as a gift. It was bought in another country through Amazon, so I'm not sure how RMA would work. I would prefer not to RMA if I don't have to. Do you think it is expanding more?

oxxshadow said:
The problem with RMA is that this phone was given to me as a gift. It was bought in another country through Amazon, so I'm not sure how RMA would work. I would prefer not to RMA if I don't have to. Do you think it is expanding more?
Click to expand...
Click to collapse
Contact Motorola directly. Or just keep an eye on it to see if it gets worse.

Evolution_Tech said:
Contact Motorola directly. Or just keep an eye on it to see if it gets worse.
Click to expand...
Click to collapse
OK, will see if it gets worse. Thanks for the help. Justba question, why would Moto be more helpful than contacting Amazon, where the phone was bought?

oxxshadow said:
OK, will see if it gets worse. Thanks for the help. Justba question, why would Moto be more helpful than contacting Amazon, where the phone was bought?
Click to expand...
Click to collapse
None if Amazon will take it back and it not past the return window. If past the return window has to be fixed under Moto warranty.

prdog1 said:
None if Amazon will take it back and it not past the return window. If past the return window has to be fixed under Moto warranty.
Click to expand...
Click to collapse
Ok Gotcha! I believe I am still in the return window, however, the phone was bought from Amazon in another country, not sure if they would do much. Hopefully Motorola will offer something. Now that I inspect the phone, it appears if the panel is fully glued to the aluminum frame, there gaps here and there. I would have thought Motorola fixed this issue in production, since it was reported long ago.

oxxshadow said:
Ok Gotcha! I believe I am still in the return window, however, the phone was bought from Amazon in another country, not sure if they would do much. Hopefully Motorola will offer something. Now that I inspect the phone, it appears if the panel is fully glued to the aluminum frame, there gaps here and there. I would have thought Motorola fixed this issue in production, since it was reported long ago.
Click to expand...
Click to collapse
Yea. it glued. Long as not caused by battery expansion can buy the back, It just peel and stick.

prdog1 said:
Yea. it glued. Long as not caused by battery expansion can buy the back, It just peel and stick.
Click to expand...
Click to collapse
judging from the photos above, would you think I should be worried about this as a battery expansion issue?

oxxshadow said:
judging from the photos above, would you think I should be worried about this as a battery expansion issue?
Click to expand...
Click to collapse
Ones I have seen are pulled away a lot in the middle of the sides. Large bulge in center. Top of mine is flush but bottom raises a little like yours.

prdog1 said:
Ones I have seen are pulled away a lot in the middle of the sides. Large bulge in center. Top of mine is flush but bottom raises a little like yours.
Click to expand...
Click to collapse
Oh, ok. That is a bit comforting to hear, however, how are the sides of the phone? On mine at least, the left side of the back panel has a slight gap in between the aluminum frame.

oxxshadow said:
Oh, ok. That is a bit comforting to hear, however, how are the sides of the phone? On mine at least, the left side of the back panel has a slight gap in between the aluminum frame.
Click to expand...
Click to collapse
My sides are good. No gaps. Once battery starts swelling it usually pretty fast and pronounced. Usually have battery problems also.

prdog1 said:
My sides are good. No gaps. Once battery starts swelling it usually pretty fast and pronounced. Usually have battery problems also.
Click to expand...
Click to collapse
only time will tell for me then. hopefully it does not get worse

how would I know if this is a battery issue or just a back panel which was not glued propery

oxxshadow said:
how would I know if this is a battery issue or just a back panel which was not glued propery
Click to expand...
Click to collapse
You will start experiencing battery issues. Such as, phone shuts down before battery percentage reaches zero.

Evolution_Tech said:
You will start experiencing battery issues. Such as, phone shuts down before battery percentage reaches zero.
Click to expand...
Click to collapse
I have yet to experience that yet, however, I may consider trying to return the phone. The issues seems like it will worsen

Do you guys think I should RMA

I'm having the same issue, except with mine it's the sides of the phone. I just contacted Motorola and they are shipping me a replacement.

Nexus 6 Screen Peeling Off

Hi Guys,
I was cleaning my phone the other day when I noticed an ackward gap between the screen and phone. I inspected it and I've just noticed the screen is coming off the phone. I had a look around and it's going from the bottom to the top. Has anyone had this problem?
BTW phone is has been in a pouch for 1.5 years and I can confirm has never been dropped. Given the phone is out of warranty what are the chances Motorola will repair this for free???

rmvembe said:
Hi Guys,
I was cleaning my phone the other day when I noticed an ackward gap between the screen and phone. I inspected it and I've just noticed the screen is coming off the phone. I had a look around and it's going from the bottom to the top. Has anyone had this problem?
BTW phone is has been in a pouch for 1.5 years and I can confirm has never been dropped. Given the phone is out of warranty what are the chances Motorola will repair this for free???
Click to expand...
Click to collapse
Man, did you manage to fix your screen? I am having the same problem here, just like you I was cleaning my phone when I realized the screen was coming off on one side. I know its been some time since you posted this but I am just wondering if you managed to fix it.

I saw this problem on other smartphones, you should check your battery, because on iPhones when it happens when the battery push and finally detach the LCD from the frame

Axel85 said:
I saw this problem on other smartphones, you should check your battery, because on iPhones when it happens when the battery push and finally detach the LCD from the frame
Click to expand...
Click to collapse
Right, it seems to be that issue.
Some early N6 have had battery troubles. Their batteries inflated because of warm which usually makes the back cover taking off.
You seem to have the same problem but pushing the front of the device instead. (back may be well glued)
Don't know if Motorola will take it back. Furthermore, they have been selled to Lenovo since that, so it may be difficult. In Europe, when warranty is over (2 years), you won't get anything from them.
Just stick it back to its position, it's not a big deal. Maybe you'll have to buy some special tape for this.
http://www.ebay.fr/itm/Rahmen-Kleber-Klebepad-Klebefolie-Adhesive-Sticker-Frame-Motorola-Google-Nexus-6-/272109920217?hash=item3f5b03dfd9:g:VH8AAOSwCypWnlXM Something like that. Don't know if it is a special tape or a basic one..