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Freezing and bootloops.

Anybody else having these problems? 2nd day to have it and it would freeze up and bootloop. At one point it was off for 2-3 hours and I couldn't get to fastboot. Finally I got it to factory reset twice and its doing fine for now. Unfortunately I'm on shift for 24 hours or I'd make Verizon give me a new one.
Sent from my XT1254 using XDA Free mobile app

Aarongauntt said:
Anybody else having these problems? 2nd day to have it and it would freeze up and bootloop. At one point it was off for 2-3 hours and I couldn't get to fastboot. Finally I got it to factory reset twice and its doing fine for now. Unfortunately I'm on shift for 24 hours or I'd make Verizon give me a new one.
Sent from my XT1254 using XDA Free mobile app
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Could it be some app that you installed? Haven't had any problems myself with it.

Have you switched from dalvik to art?

I've had zero issues with bootloops so far.

Haven't switched to art and I doubt any nonroot app would cause bootloops. Who knows.
Sent from my XT1254 using XDA Free mobile app

No issues so far here

none here

Had one this morning. Phone froze during a phone call, and then got stuck at the boot screen before the animation. Rebooted it by holding the volume and power button and it's worked since.

No problems here, have played games for several hours straight with no issues and have been playing with it all day.

Mine was solid for about 4 hours and its starting back up again. Maybe I have a lemon.
Sent from my XT1254 using XDA Free mobile app

sounds like a defective unit or something.
i'd do a wipe, dont install any apps, see if it works fine or not. if it does, probably an app issiue. if you are getting problems even after the reset, its the phone.

Same issue here. Kept randomly rebooting, but only occasionally. Did a few factory resets, installing only essential apps each time thinking it was one of my apps that didn't play nice with Turbo (even though they played just fine with my Razr Maxx and Galaxy S5) to no avail. Last night, did a factory reset, didn't install any apps (nor did I update any of the pre-installed ones) and this morning, endless bootloop. I can't get it to stop. I'm really starting to hate this startup sound. LOL!

My phone locks up occasionally. Always restarts itself. I'm not sure what has been causing my phone to lock up but I haven't been able to pinpoint an action that is specifically creating the issue.
Sent from my XT1254

So I couldn't figure out a way to just power it down (all the usual button combinations just kept rebooting it, which then continued the bootloop) so I just figured I'd let it bootloop until the battery ran out. After about 3 hours of bootlooping, it just finally booted. I didn't touch anything. Weird. Maybe it's like a 4 year old temper tantrum, just let them get it out of their system and all will be better in a couple hours. Hahaha!

I have a phone that it's going this as well. I can get into recovery and reset but that didn't work. If I try to wipe cache the phone reboots and freezes which seems abnormal. I never had a phone reboot after wiping cache. I loaded the phone into fastboot and using RSD Lite I flashed the original software into the phone to no help. I did notice though that in the fastboot option that my baseband is blank. Might just be a bad device.? Does anyone know where I can find stock firmware 21.44 (that has the VoLTE option)?

I've had 4 turbos, latest one with almost no apps, and been waiting on Motorola for near 3 weeks for another device... Just about to sell the next turbo they send out... I've also had the same issues plus WiFi drops BT drops freezing lagging, and lately unable to receive voice calls and voice mail

polish23 said:
I've had 4 turbos, latest one with almost no apps, and been waiting on Motorola for near 3 weeks for another device... Just about to sell the next turbo they send out... I've also had the same issues plus WiFi drops BT drops freezing lagging, and lately unable to receive voice calls and voice mail
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Click to collapse
With four turbos there seems to be more of a user error than system. you either disabled a needed apk, installed an apk that doesn't play nice, or you took an ota and havent completed an FDR. Its recommended and has been posted on here multiple times throughout this site/forum that always, always do a FDR with an update.

the_rooter said:
With four turbos there seems to be more of a user error than system. you either disabled a needed apk, installed an apk that doesn't play nice, or you took an ota and havent completed an FDR. Its recommended and has been posted on here multiple times throughout this site/forum that always, always do a FDR with an update.
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Click to collapse
I'm not running any additional apks at this point and haven't since the second replacement device. Apparently, I just have good luck with this phone, that I now despise, and wish I could get rid of. I followed all the disable guides for what was safe, and I'm not sure what an FDR is, but if you tell me I'll give it a shot. Last replacement came updated as well. At this point this current model doesn't even receive phone calls, because it just doesn't work correctly.

polish23 said:
I'm not running any additional apks at this point and haven't since the second replacement device. Apparently, I just have good luck with this phone, that I now despise, and wish I could get rid of. I followed all the disable guides for what was safe, and I'm not sure what an FDR is, but if you tell me I'll give it a shot. Last replacement came updated as well. At this point this current model doesn't even receive phone calls, because it just doesn't work correctly.
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Click to collapse
Factory Data Reset.

the_rooter said:
With four turbos there seems to be more of a user error than system. you either disabled a needed apk, installed an apk that doesn't play nice, or you took an ota and havent completed an FDR. Its recommended and has been posted on here multiple times throughout this site/forum that always, always do a FDR with an update.
Click to expand...
Click to collapse
the_rooter said:
Factory Data Reset.
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Click to collapse
OK, so I have done that with each of the devices. Unfortunately, I just have horrible issues/luck with this phone.

Freezing problems when on WIFI. Please Help!

Hi there,
Okay, so I have been facing this weird and annoying problem(makes me sometimes throw the phone towards the wall, thanks to AHD solid build otherwise it must have been broken by now). Whenever I turn on the wifi and connect to the network, my phone hangs and freezes for like 10-20s and then restarts. It first started happening around 4 months ago and I have owned this device for more than a year. I cleaned flashed the stock rom again and it was fine and a week later it all started again. And the process of me flashing(Clean flash) again and freezing problem has become a loop. I have clean flashed like 5-6 times in these 4 months but the problem persists. I know some people say that this issue develops when there is a shortage of ram but I use the basic apps which I have been using for years. I clear my cache from time to time and have enough internal storage capacity always. I also have around 250-300mb free ram on average.
I have tried cm11, Validus, Lollipop roms on my AHD but they always have some bugs which makes me stay away from them. I like the fluidity and stability of stock therefore most of the time I stay stock.
Just yesterday when I connected to my home wifi the phone froze as usual and restarted. On restarting it automatically connected itself again with the network and froze and restarted again. This continued for like 10 times in loops, after which I immediately went into the settings and turned off the wifi as the phone restarted.
Please help me out, the phone has become unusable for me.

One thing more, I made a nandroid backup of stock rom JB 4.1.1 AT&T the very first time I flashed a custom rom on my phone and after clean flashing(format system, wiping cache, wiping user data, dalvik cache) I restore the rom from that backup. Basically I have never flashed the rom through RSD Lite.
So maybe I should try flashing with RSD Lite and see if the problem persists?

Seriously, would anyone care to help?
Or I'm just wasting my time here? Isn't this community built to help people?

It's not a problem I've had, but I'd say start from scratch. Go back to stock, then re root and try again.
Sent from my LG-D850 using XDA Free mobile app

Thanks. I'll try. Hopefully it would fix the problem

[Q] Wifi stuck "Turning on"

Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.

are you using a custom kernel?

JustusIV said:
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
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Did you change your Android password within the past 72 hours?

cam30era said:
Did you change your Android password within the past 72 hours?
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Nope...
its not that i just cant connect, its like the hardware is broken.

and just did a complete factory image flash.
still broken

I had this happen to my N6 last week. It started after running the battery completely flat so the green LED lit when I charged it. The fix having repeatedly wiping seemed to be draining battery completely again until the green LED lit when I charged it. It has worked fine ever since.

JustusIV said:
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
Click to expand...
Click to collapse
I have the exact same issue and have tried everything from fully returning to stock which worked a little better but still not well and also tried different radios etc etc and roms... dont know what the deal is.. nothing on the internet seems to help its almost like no one knows how to fix it or its really rare... ugh

hackahero said:
I have the exact same issue and have tried everything from fully returning to stock which worked a little better but still not well and also tried different radios etc etc and roms... dont know what the deal is.. nothing on the internet seems to help its almost like no one knows how to fix it or its really rare... ugh
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Click to collapse
First contacted square trade as that is my insurance, they said contact Moto because it is still under warranty. Did that, Moto said they would replace it. I said i don't want to go without a phone and they said they can charge me 25 and put a 500 hold on my account but they would send the phone first. Said OK phone arrives on Tuesday.
Just as an FYI they did basically say did you factory reset it.... but that is all the trouble shooting.
If anyone is interested in my symptom. Wifi is just always stuck at "turning on" every once in a while it will be off. but when you try to turn it on it just gets stuck again.
When it is stuck you can not turn it off.

paulwoodhouse said:
I had this happen to my N6 last week. It started after running the battery completely flat so the green LED lit when I charged it. The fix having repeatedly wiping seemed to be draining battery completely again until the green LED lit when I charged it. It has worked fine ever since.
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Might be worth an RMA. see my previous post.

Don't know if I'm a little too late to this post... .But it happened to my Nexus 6 too, tried everything, wipe cache, factory reset, root, delete /persist/wifi but nothing worked....
However, luck seems to be on my side when I went into Google Connectivity Services under Setting--> Apps... and wipe its cache and tried to disable it (but stopped before I did). Then reboot the phone once i wiped all the data from the Google Connectivity Services Apps and VIOLA! It's working now!
*EDIT... It worked for about an hour (allowing me to dl all the apps) but now it has failed again....

I have the same issue as soon and I unlock the bootloader

any ideas? Im going to root again the device and load a different to see if it makes any difference

I am experiencing this as well. Was working fine yesterday and when I tried to go to Android M Preview 3 this happened. Whats worse is that this is happening right after I switched from Unlimited Data on TMo to Project Fi with 3GB. Making this even more frustrating is that Project Fi support says the preview images are now compatible with Project Fi. Isn't that something they should be telling people up front?!

I'm having the same issue on marshmalow, it suddenly started to happen some weeks ago.
First times was solved with phone reboot.
Then was required to clean cache before restart
Now I've tried reclutance suggestion (delete data from google connectivity services and reboot but the problem persist?
I'm using 6.0.1 stock rom without root
I don't want to perform a factory reset
Any suggestion?

here too...close the wifi

All tried doesn't work,
Wipe cache
Wipe dalvik cache (via fastboot as I do not have a custom recovery neither unlocked the boot or root, my phone is completely original)
Also tried to delete wifi data
Any suggestion?

RMA

I'm continuing to have issues with my Motorola Nexus 6 phone.
It is running stock android 6.0.1
I never unlocked it or rooted (Sadly cause If i do so I were able to backup my apps and settings with titanium backup and restore it before a full device reset )
The problem started some weeks ago.
First symptom was that i was unable to enter on Settings -> Data usage (Every time receives an "unfortunately, settings has stopped" message)
Then some days have difficult to connect to wifi or disconnect (at that moment I didn't investigate the issue, just retry considering the issue was on router side)
After some time I realize that the problem was on the phone, specially cause it started to stuck turning on wifi, but for some days just turning off phone and turning it on again solves the issue.
With the time it becomes more and more frequent and turning it off and on didn't solve anything so I've reboot into recovery mode and perform a clear cache but it doesn't solve the issue.
Looking here and at other forums found that this issue is really common and some people solves it trough ADB with "adb shell pm clear com.android.settings" I've tried it but it didn't solve anything.
Even when many people didn't solve it with a factory reset I want to try it, but I need to be able to backup one app data (If could backup everything will be the best but at least need to backup blockchain app (Also have an issue with them as provider and couldn't log in from another device or website, just this device has a session already approved and open)
Any suggestion?

I've upgraded/downloaded to almost any possible rom and the problem is still here
Looking on forums found that is a very common issue since marshmallow in many devices (Specially Nexus)
Most people couldn't fix it but some could.
the problem is with devices macaddress that shown 02:00:00:00:00:00 and get stuck turning on
there are solutions in forums that seems to be a little bizarre like drain battery to 0 and full recharge (This one works for me once)
,others like deleting Google connectivity services cache, or deleting /persist/wifi folder completely
But I found one for nexus 5 who replaces the full /persist partition with a dump and edit the files and permissions with macaddress information.
This seems to have logic and provides an explanation about why the problem persist after, factory reset or rom changing so I want to try it in nexus 6.
Could someone provide me a dump of it?
There is an app: https://play.google.com/store/apps/d...nam.partitions, that makes the process of making a partition backup easy. The persist partition is on /dev/block/mmcblk0p26
Thanks in advance

Did you solve your problem? Because I have the same. Did you try to change Mac address on device?

[Q] New Nexus 6 Boot looping after update

So I got my new Nexus 6 phone today Unpacked it, started configuring it to my likings, set a backup from my previous (stolen) android phone and noticed there was the 5.1 update ready to download. So I figured, why not? Let it download, then let it install while going to take a bath Once returned I noticed the screen saying "Optimizing app # of #", didn't think much of it as it was near the end Once finished the phone rebooted but it just returned back to the optimizing app screen This has now been going on for the whole day...
I've been looking for a fix for hours now but haven't found anything useful except for clearing my cache and doing a factory reset which both didn't do anything (except for having less apps to optimize and speeding up the process)
This is the first day I own this phone and I've only been able to use it for about an hour, I'm new to the whole android thing
Anyone who thinks they could help me out?
Thanks in advance!!

SoulB3at said:
So I got my new Nexus 6 phone today Unpacked it, started configuring it to my likings, set a backup from my previous (stolen) android phone and noticed there was the 5.1 update ready to download. So I figured, why not? Let it download, then let it install while going to take a bath Once returned I noticed the screen saying "Optimizing app # of #", didn't think much of it as it was near the end Once finished the phone rebooted but it just returned back to the optimizing app screen This has now been going on for the whole day...
I've been looking for a fix for hours now but haven't found anything useful except for clearing my cache and doing a factory reset which both didn't do anything (except for having less apps to optimize and speeding up the process)
This is the first day I own this phone and I've only been able to use it for about an hour, I'm new to the whole android thing
Anyone who thinks they could help me out?
Thanks in advance!!
Click to expand...
Click to collapse
Do you have unlocked bootloader and TWRP installed?

G890A freezing during installs/updates and bootup after - narrowing the problem

Currently have a G890A, AT&T, Android 6.0.1, Baseband: G890AUCS5CPK4
I've spent days of time trying to understand and fix repeated freezes/crashes, and am curious if you think my understanding of the problem is likely accurate and if the next steps make sense. Below are current issues, my previous solution attempts, best guess at the problem, and next steps to solve it. Thanks for taking the time to read this!
Issues:
- Starting at the Android 6.0 update, the phone began freezing intermittently when installing/updating certain apps.
- Freezing was unaffected by subsequent firmware updates
- Freezes happened before I could see which apps were starting to auto-update.
- During a freeze, the phone gets warm and drains the battery quickly. Power+down will reboot the phone, then it usually freezes again.
- After the first freeze, freezes and crashes would then continue on bootup, sometimes over 20+ reboots, usually while drawing "SAMSUNG" letters or soon thereafter
- Eventually whatever was installing/updating/uninstalling seems to take, and the phone finally stops rebooting.
- Disabling auto-updates prevents freezing
- After a factory reset it takes hours of rebooting, getting lucky enough to see the home screen, and for luck to hold long enough to open the play store before a freeze happens
- Freezing does not happen when updating every app. Installing/updating Google Inbox and Khan Academy both caused 20+ reboots/hangs. Trying to uninstall Khan Academy produced another 20+ until the uninstall finally seemed to take. I haven't tried to uninstall or update Inbox.
Current efforts to fix the problem:
- Safe mode: no improvement
- 3 factory resets: no improvement
- 3 factory resets + safe mode: no improvement
- Disabling auto-updates: effective, as long as I never install or update apps
- calling ATT: They said go to a Samsung rep at Best Buy
- talking with Best Buy Samsung rep (closest is an hour drive away): Best Buy says they can re-flash G890AUCS5CPK4, but my concern is that whatever got corrupted in an earlier update won't be fixed by re-flashing that version.
- calling Samsung: Samsung says they'd be happy to look at it if I send it to them a couple weeks. They also state that they'll send it back untouched if I try flashing it myself.
Best Guess About the Problem
Something got corrupted in Play Services during the 6.0 update; something that runs early in bootup and continues any in-progress installation/update processes.
Next Steps
- Determine on this thread whether it makes sense to reflash G890AUCS5CPK4 at Best Buy
- If so, take the phone to Best Buy for a reflash. If not, find a backup phone for a couple weeks and send the GS6 to Samsung
- Prefer not to try flashing it myself since I have no experience and don't want to brick it or remove the chance for Samsung to fix it as a backup plan.
Do the best guess and next steps make sense? I really like the s6 active. I've had it just over a year and want to keep it for a while. It's gone rafting, kayaking and hiking in all kinds of weather, and operated flawlessly in and out of water the entire time. Fantastic phone until this issue.
Thanks again!
Adam

How are you installing your apps? One by one from the play store, all at the same time from the play store, or by some other method (from an archive of some kind), which might be corrupt.

anneoneamouse said:
How are you installing your apps? One by one from the play store, all at the same time from the play store, or by some other method (from an archive of some kind), which might be corrupt.
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Click to collapse
@anneoneamouse, Great question. Thanks for asking. I did a few of them via Samsung's Smart Switch, then uninstalled most of those. I didn't think about the APK's stored by Smart Switch being corrupted somehow. Trying reinstalls from the Play Store now.
And... it's been about 3 hours. A number of previously failing apps worked when installed from the Play Store. I was excited. Then I uninstalled Google Inbox and reinstalled it from the Play store, and the phone froze. Multiple reboots never got it past the loading screen after that. Eventually I did a factory reset. The phone still froze with only factory apps. No non-factory apps installed from any source. Four more factory resets later, no progress. It's probably time to send this critter to Samsung.

Have you tried booting into the recovery menu, and clearing all the cache areas? I'm not sure that a factory reset is equivalent to a complete wipe.
How are you uninstalling Google inbox?

anneoneamouse said:
Have you tried booting into the recovery menu, and clearing all the cache areas? I'm not sure that a factory reset is equivalent to a complete wipe.
How are you uninstalling Google inbox?
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Click to collapse
Sorry for the slow reply. Just saw this. I did cache wipes followed by resets, which also log to the screen that they're doing a cache wipe. Uninstalling/reinstalling inbox stopped being an issue because I could never get far enough to install Inbox again from any source. As soon as I logged in with a google account during setup, the factory apps started updating and the hanging/crashing began. Sent it to Samsung.
Appreciate your help!