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Hi all,
I've had a problem with my Nexus One ever since I got it.
Whether I use a custom ROM or the stock one, the phone restarts itself 4-5 times a day. However, this only happens when I'm in Bahrain.
I've used my phone in Cyprus and in UK without a problem. I am completely stumped :/
If it helps, I'm currently using CM 6.1.0-RC1 on the following networks:
Bahrain: STC / VIVA
Cyprus: CytaVoda
UK: O2
Thanks
Noone have any idea what the problem might be?
Any suggestion is welcome
It happens to me too.and someone suggest to me to decrease my cpu speed(from setcpu). But i never tried it. I updated to CM 6.1 RC2. and the problem dissapear
Sent from my Nexus One using XDA App
Yeah happened to me only once, I was play around with SetCPU and overclocked it way too much. Hasn't happened again since.
Do you have to pull the battery for it to boot after it restarts? That was the case in my situation and it was a hardware issue.
Sent from my Nexus One using XDA App
ive seen and heard of certain cell towers that this will happen with. i had a problem with a certain tower when i was using my g1. i called tmobile and explained the situation then they reset the tower and all was good after. corrupt data being sent from them that your phone reacts to(or something like that.
It has happened to me few times, most likely it's caused by kernel.
some people report improved stability after flashed an over-volted kernel (Wildmonks provides customized over-volted kernel)
so you might want to give the over-volted kernels a try
In my case I had a perfectly working Nexus one but I cracked a screen. I paid $55 to HTC and I got a replacement. Now every replacement I get from HTC reboots on any application which used to make my phone warm. CPU test, Tower games, etc... They all cause phone to reboot within 5 minutes. I think it is overheating...
Waiting for 3rd replacement from HTC...
As I see, I guess there are approximately 5% of the total amount of Optimus 2X that got problem about freezing screen and reboot itself.
No one can solve this problem unless go back to LG and claim new one.
But, no one can make sure that the new one will not have the same problem again.
Now I am sending my 2X back to LG and wait them to send a new 2X back to me.
I am so worried if I get the new mobile with problem again.
So, I would like to know anybody who already claim the mobile from LG and still got the problem. I would like to know the statistics of the user.
If your guess is right, you will get a good unit with a 95% probability.
Sounds good, no?
Confirmed here in Netherlands people indeed got back a new phone with same issues.....
I got the g2x...and can confirm that my phone is not defective...works great..
Sent from my LG-P999 using XDA App
I work for a phone compagny and so far i think 5% can be true. But that was before the updates. After the updates nobody (at least with me) came back with complains
Sent from my Optimus 2X using XDA Premium App
i'm still using stock rom with v10b..never face the reboot issues
p/s this phone is really great!!
thank all guys, if I got a good phone at the beginning, I would not feel like this.
I'm in Thailand and I bought this phone on May 7, 2011 for 20,900 baht (~680 USD)
When Samsung Galaxy S2 is released, the price down to 15,900 baht (~520 USD) within a month.
The point is I got a problem phone. That means I can't use phone well along 1 month.
Feeling like I throw away 160 USD to LG for free.
for almost a month i didn't have problems but in the recent time it started to behave strange... today i had my second reboot...
i'm not getting some sms messages at all... however the sender got's message that it was sent... sometimes they call me, but my phone doesn't make any sign of it, but at the other end it is ringing...
kinda strange behaviour, not I am the only one with these calling and sms bugs...
the charging is also crap, somtimes i just charge it, and the charging indicator is tuck at some value, and the phone is really hot... then i restart it, and the value just jumps higher, and a temperature of the phone gets ok...
the charging problem seems a hardware issue... i'm thinking on sending it back... but I don't know what else to buy... this one has all the features i need, sgs2 and sensation are too expensive for me... so i'm hoping that lg will do something in the summer... otherwise i'm sending it back :S
My phone started rebooting recently. Yesterday it rebooted twice and tonight it shut down causing me to miss the alarm.
Before this it went 2 months without any reboots.
Wtf?
Installed anything recently?
Flash 10.3 update maybe?
I just heard an information from Thai webboard.
He said that the warranty of 2X can let the user claim it for only one time.
That means you cannot claim it again if the new one got problem again.
Suck LG
I have no issues either so I can't imagine having these reboots is like.
They said the same thing for the VIP service here in Netherlands. Max 3 swaps, But some people already did swap #4
Sent from my LG-P990 using XDA App
The price of this model is around 480-550 USD in Ebay... I should try to sell it for a while ago..
xmoo said:
They said the same thing for the VIP service here in Netherlands. Max 3 swaps, But some people already did swap #4
Sent from my LG-P990 using XDA App
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Max 3 swaps.. So then you're just stuck with a faulty product forever?
I think it's time for Kassa.
Try to format your external SD. Upgrade to Fr18Rom. If the problem cannot fix. Return the phone to LG. It‘s hardware issue.
Sent from my LG-P990 using XDA App
arbrad said:
Try to format your external SD. Upgrade to Fr18Rom. If the problem cannot fix. Return the phone to LG. It‘s hardware issue.
Sent from my LG-P990 using XDA App
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if the issue can be fixed that easy..... most of people in this webboard would change it long time ago....
take a look here
http://forum.xda-developers.com/showthread.php?t=1041546
I am sure that
- ROM cannot solve this problem
- It MIGHT be Hardware problem, but no clue can confirm this (most of people still believe it's software problem)
I think some buggy apps and buggy kernel let your phone reboot or sleep dead.
Hi Guys, I've got a problem with my xperia x8. Sometimes during calls, the person I am talking to stops hearing me. Everything sounds good at my end. This is starting to get more and more annoying. Issue repeats itself from time to time, and it's actually quite random. I already returned the phone back to the retailer, but he only wiped the data and installed stock software again. He couldn't repeat the issue. I haven't changed the software, and I am not convinced that it is a software issue. Could you Guys please help me? Any advice would prove to be helpful, because at the moment phone is becoming unusable. Many thanks in advance!
It is possible, but I think the replacement costs might actually rise to about the half of the money phone's worth. I just thought that maybe someone here had the doubtful pleasure of witnessing this issue on their phone and would pass some suggestions, directions on how to resolve it.
Sent from my GT-I9100 using xda app-developers app
You mean he can't reproduce the issue, right? Could it be the carrier/network's side? Do you experience this regardless of who you're calling and which network they are on?
Sent from my rooted tomato using xda app
That's true. I think it is not network or carrier related. I've tried changing the sim card and of each sim card used the issue repeated. I honestly have no clue what the root cause might be. I will try to get a pricing on the mic replacement service. However any suggestions are very much appreciated
Sent from my GT-I9100 using xda premium
I've had a strange bug since I got the phone that I'm wondering if anyone else has seen (don't think it is hardware).
I can reproduce it every morning after I wake up. Conditions are as follows:
Phone is on the clock daydream while charging. I use Sleep As Android as my alarm. Every morning when my alarm is going off and I reach for my phone half of the screen is not working and or black.
I just had a recurrence of this in the xda app after I lost wifi connection and was exciting a thread (pressing the back button) during the handoff to LTE. Easy fix is to just hit the power button to turn the screen off then turn it back on. Works right away.
Anyone seen or read about anything similar?
Thanks!
I made a post earlier about screen touch issues and this is one of mine as well. I can't reproduce it like you can but the right half of the screen just drops off to touch.
Have you seen the half (or third) of the screen go completely black? Seriously Wtf. I've only had it happen probably 4 times.... Comes back on immediately and worms as expected if I press the power button twice.
EmperorX said:
Have you seen the half (or third) of the screen go completely black? Seriously Wtf. I've only had it happen probably 4 times.... Comes back on immediately and worms as expected if I press the power button twice.
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Sounds like you have the ATT model which was recalled for that very reason.
http://www.droid-life.com/2014/11/2...p-nexus-6-inventory-back-due-to-software-bug/
hsj1906 said:
Sounds like you have the ATT model which was recalled for that very reason.
http://www.droid-life.com/2014/11/2...p-nexus-6-inventory-back-due-to-software-bug/
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Picked it up from tmobile on Wed morning.
Also, those issues seem different from what I read.. Screen is *completely* black and they get stuck. Mine works fine 100% except when I wake up with the prior conditions (over night, phone is on clock daydream, dimmed and I am woke up with Sleep As Android alarm). It has only happened once in any other circumstance. Also, my phone updated to LRX21O upon first boot.
At this point I can't tell if it is software or hardware... Not sure how tmobile handles this as I bought directly from them (no insurance as of yet) or if I go straight to Motorola?
I just wish I could conclusively rule out a hardware issue.
I'm having a similar issue. It seems to definitely be intermittent though. Also, I've only experienced it when my phone is in landscape mode. It goes back to normal when I flip it to portrait mode.
Did you ever find anything else out about the issue OP?
trustinhate said:
I'm having a similar issue. It seems to definitely be intermittent though. Also, I've only experienced it when my phone is in landscape mode. It goes back to normal when I flip it to portrait mode.
Did you ever find anything else out about the issue OP?
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Nothing other than what is in here. Still happens to me, though much less frequently. Hoping the 5.1 update rumored for Feb solves some of the quirks.
I honestly think this is a hardware issue of some sort. I had my original Nexus 6 for weeks and throughout heavy usage, I never had any issues. The first day I received a replacement device from Google, half of my screen would freeze/go black when in landscape watching videos, playing games, and sometimes even browsing the web. This was with 100% stock ROM and kernel without root (which rules out that being an issue). I tried reflashing the stock image and the issue still persists.
I contacted the GPS customer service last night and ordered another replacement device. This is issue is certainly specific to this phone, my first device was used heavily and this never happened even once.
I am convinced it is hardware as well.
I am experiencing the same issue with my phone and opened a ticket with Google yesterday and I want mine replaced. It's not just the Nexus 6 that's suffering from this as some Droid Turbo users are experiencing it as well.
lianw said:
I am convinced it is hardware as well.
I am experiencing the same issue with my phone and opened a ticket with Google yesterday and I want mine replaced. It's not just the Nexus 6 that's suffering from this as some Droid Turbo users are experiencing it as well.
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Same thing here. Tmobile 64 GB nexus 6. Bought mine from T Mobile, but they don't have a replacement to send me, so I contacted Motorola, and they sent me a new one that arrives tomorrow. I hope the same thing doesn't happen with this one.
Sent from my Nexus 6 using XDA Free mobile app
Look on the positive side of things, 50% less battery drain due to screen usage...
I still think this is, in my case, specifically software. Other people have reported different issues that are most likely hardware, don't think mine is. Also it has only happened two or three times in the past month, seems to with screen on and rotation occurring at the same time, though I can't confirm or repro reliably.
Well, just had my replacement processed over the phone. Only potential issue is that they said it may be a refurbished device. Anyone know how/if there is a way to tell??
I am not sure if this is somehow related-but my first Nexus 6 I got from t-mobile was working fine and on the second day of owning it the touch screen stopped working! I mean it won't register any touch whatsoever! The phone was just charging and I just used it like 30min ago....tried rebooting, resetting-nothing helped-went to a t-mobile store and replaced with a new one. The second one works...for now. The strange part is that they were no issues-it worked flawlessly and all of a sudden just stopped responding to touch.
I have never experienced issues like this with any smartphone in my life-I have owned android smartphones ever since the G1 was released...
Sleeepy2 said:
Well, just had my replacement processed over the phone. Only potential issue is that they said it may be a refurbished device. Anyone know how/if there is a way to tell??
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T mobile didn't have any available devices to send me, so I contacted Moto. Moto sent me a brand new phone.Build date is December 16th. So far no problems, but I just got it today. I'll report back if anything goes wrong.
Sent from my Nexus 6 using XDA Free mobile app
NastyNeil said:
T mobile didn't have any available devices to send me, so I contacted Moto. Moto sent me a brand new phone.Build date is December 16th. So far no problems, but I just got it today. I'll report back if anything goes wrong.
Sent from my Nexus 6 using XDA Free mobile app
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Where do you see the Build date?
Sleeepy2 said:
Where do you see the Build date?
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On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
NastyNeil said:
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
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Thanx :good:
NastyNeil said:
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
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Can you post a picture of where? I don't see any dates listed on the box.
On the bottom right just before SeQ#
But a better way to check is to boot into the bootloader/fastboot hit valume down until you see barcode then push power.
For me the date it shows is 1 day before the date on the box. The box says 2014-11-16 bootloader says 2014-11-15.
Those of you experiencing issues with the screen display being garbled, it finally became listed as a known issue for Sprint. This is good for those of you having it! You should be able to get into a store and get the phone replaced for free even without insurence. It will say in the "known issues" area for techs to waive the exchange fee if thats the reason its being replaced.
I had the issue and the reps said it's a known issue. Seems to be related to a certain batch of phones and the latest update. They tried replacing the screen first and it didn't fix it then he went to the spring employee forum and then he seen its a widespread issue and they replaced my phone for me. Hope this helps
Sent from my LGLS991 using Tapatalk
I just started to notice this today in some apps where the screen will split in two then have just snow in certain portions. Is that what you all are seeing?
wilsonch1551 said:
I just started to notice this today in some apps where the screen will split in two then have just snow in certain portions. Is that what you all are seeing?
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Yes. That is the exact issue. I did a factory reset on mine. I dont have the issue as much. Only when it gets warm. But i am going to get it replaced
Sent from my LGLS991 using xda premium
Yeah, where it it displays Snow on half the screen. We just got an offical email about it today to say that its now listed as a "known issue" for the device with an exchange waiver. So hopefully any of you with the issue can go in and get it fixed. You should be able to do so even without insurence. If they argue you that you need to pay tell them to check the site...it will say "waive fee"
I haven't gotton the chance to check since I've been off today.
Thank you for this I had to argue with the Sprint Tech support last night about this and they came up with a deal to pay my insurance for a month to swap the phone out and are sending me a new one. I reset my phone as well and haven't messed with the DPI and I have even heated it up a few times and don't seem to have the issue. I also quite running Google Now launcher and don't seem to have any problems today. Odd. Almost feel like it don't need to swap the phone but maybe I'll do the Xposed mod on this one as a test and still swap it when the other one comes....
Well it looks like they went back on the known issue and won't replace for free till LG admits its an issue. I replaced out a screen and the issue persisted for a person. Makes me wonder if it's motherboard issue. I'll keep you guys posted once it becomes official.
Sent from my LG-D800 using XDA Free mobile app
soulysephiroth said:
Well it looks like they went back on the known issue and won't replace for free till LG admits its an issue. I replaced out a screen and the issue persisted for a person. Makes me wonder if it's motherboard issue. I'll keep you guys posted once it becomes official.
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Are there any current known issues that they will replace the phone? I am having random reboots which is very infuriating. However, I was stupid and bought from Best Buy so I am not even sure a Sprint store could help me as they can't even activate my old phone! I have to go into Best Buy for them... I don't think I am technically a Sprint customer anymore but a Best Buy one with this weird plan they got me on that "saved" me money. $5 a month is not worth it for all this craziness I am now gong through!
Anyway, sorry to hijack this thread but I don't know if the screen issue relates to the random reboots people have been having but it seems that the first batch may have faulty CPUs according to another post. I really don't want to claim insurance because I want to be positive I don't get another phone that is the bad batch. I heard LG have been sending some people new phones so maybe I will try to go that route as the likely hood of them still having stock from the bad batch is less likely then Sprint or Best Buy.
This is the worst electronics purchase I have ever made!
It's not a listed known issue so sprint won't replace it unless you have TEP. If you do just take into a repair center and have then do all their tech crap and once they see its still rebooting randomly theyll replace it. My ATT one never did any of these stuff that sprint ones seems to be having issues with.. Makes me wonder about model numbers lol
Sent from my LG-D800 using XDA Free mobile app
Update
wilsonch1551 said:
Thank you for this I had to argue with the Sprint Tech support last night about this and they came up with a deal to pay my insurance for a month to swap the phone out and are sending me a new one. I reset my phone as well and haven't messed with the DPI and I have even heated it up a few times and don't seem to have the issue. I also quite running Google Now launcher and don't seem to have any problems today. Odd. Almost feel like it don't need to swap the phone but maybe I'll do the Xposed mod on this one as a test and still swap it when the other one comes....
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So it started again this weekend and I think it is tied to the phone being hot. If I am running intense video play back or high graphics games it will happen. I have left everything stock just to test it out and it has returned. As long as the phone is cool then it doesn't happen but the minute it starts to warm up from prolonged screen use then the problem returns. FYI.... Hopefully the new one gets here today and doesn't have the same problem.
Newest Update. I have been discussing this issue on Facebook on the Sprint page because they don't seem to understand the difference between "Warranty" and "Insurance". They are seeing it my way but does bring to light the BS they are shoveling that you have to buy insurance on your devices for things that should be covered by a Warranty. They need to review their policies on this and make things easier on folks who have defective merchandise and aren't just clumsy with phones.
http://answers.google.com/answers/threadview/id/440497.html
Oh so now I am told that the LG G4 from Sprint is on back order.....
soulysephiroth said:
Well it looks like they went back on the known issue and won't replace for free till LG admits its an issue. I replaced out a screen and the issue persisted for a person. Makes me wonder if it's motherboard issue. I'll keep you guys posted once it becomes official.
Sent from my LG-D800 using XDA Free mobile app
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Wait I thought EVERYONE was having this issue. If you get the patch of visual "snow" on your screen occasionally, you're saying the phone should be replaced completely?
My phone also gets REALLY hot sometimes. Pretty annoying. Obviously tanks the battery
send device into LG
I had the same issue where the screen would get garbled, show different colors (pink/purple/blue/green etc..) all screwed up. The camera app would crash when I would constantly switch from front facing to rear facing camera. My device got really slow had to reset/reformat it a few times. I thought it was due to rooting it or whatnot. I don't think that was it. I think it was a bad batch. I sent it in to LG two weeks ago and got it back today. Their message back on the paper was replaced flash/memory.
They actually sent me a completely new device. I think the touch screen issues are gone as well as the original issue. This feels like a brand new device not part of a bad batch. I'm glad I sent it in. You should do the same. It's probably part of the same problem posted in this thread. I'm a happy camper now.
Warranty is covered by LG. Thus you go to LG after 14 days you need insurance to get sprint to replace it normally. There's no issue that's just how it works and the termology backs it.
Devices get it everyone in a while, the thing is when half the screen us garbled and it happens frequently
Sent from my LG-D800 using XDA Free mobile app
Difference between Warranty and Insurance
soulysephiroth said:
Warranty is covered by LG. Thus you go to LG after 14 days you need insurance to get sprint to replace it normally. There's no issue that's just how it works and the termology backs it.
Devices get it everyone in a while, the thing is when half the screen us garbled and it happens frequently
Sent from my LG-D800 using XDA Free mobile app
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The issue I have is that I shouldn't have to pay insurance for a company to warranty something they sold me. If I didn't break the device then they should be the one to handle it for me with the manufacturer that they represent. I shouldn't have to go back to the manufacturer because they didn't sell me the device. If I had dunked it or broken it I agree I should have to pay out of pocket but that's not what happened.
This answer explains it and since I am already paying Sprint for cell service I shouldn't have to be inconvenienced as the customer to get a warranty item taken care of.
http://answers.google.com/answers/threadview/id/440497.html
A Google answers thread isn't policy. Sprint guaranteed the phone to work in the first 14 as per policy. The warranty you're claiming is a manufacturing one, not sprints warranty. It's lgs warranty for a year.
Sent from my LG-D800 using XDA Free mobile app
Here's a straight answer to your issue with warranty vs insurance.
THE WARRANTY IS THROUGH LG. They are the only ones who guarantee the phone to work for a year.
Sprint Asurion insurance: Will cover your phone for 2 repairs/replacements for free in a year, after that 25 dollars a repair or replacement, and if you have a lost, stolen, water damaged, or cracked display over an inch will be a deductible.
If you don't have TEP, then after 14 days Sprint will not cover replacements for your device UNLESS its a KNOWN ISSUE. As of right now, Sprint doesn't have anything officially listed as known issue till LG admits they have a problem and work out a deal with sprint to pay for the replacements.
You're arguing that Sprint has to honor LG's warranty, which is simple not the case. If that was the case Sprint wouldn't offer insurance at all.
I appreciate your take on things and having been with other more expensive carriers the question of insurance is a matter of perspective. With At&t within the first year they will just swap the phone out. Now this may be because they charge you more for their service and as they see it they would rather reduce the hassle and take care of the device with the manufacturer. With Sprint they have chosen to try and compete on a price model that requires that they charge for insurance as they don't have the money built into the plans to cover these sorts of issues. They may never admit that openly but in seeing how the two companies have addressed similar issues that would be the appearance of it.
Either way I now know that if it want to have anything close to the device coverage I had with At&t then I have to pay for Sprint "Insurance" so be it.
I am having the vertical split screen issue as well...it's just started happening and I am up to 1 month of ownership. Where is the best place to go to inquire about an LG warranty replacement?