Hi Guys, I've got a problem with my xperia x8. Sometimes during calls, the person I am talking to stops hearing me. Everything sounds good at my end. This is starting to get more and more annoying. Issue repeats itself from time to time, and it's actually quite random. I already returned the phone back to the retailer, but he only wiped the data and installed stock software again. He couldn't repeat the issue. I haven't changed the software, and I am not convinced that it is a software issue. Could you Guys please help me? Any advice would prove to be helpful, because at the moment phone is becoming unusable. Many thanks in advance!
It is possible, but I think the replacement costs might actually rise to about the half of the money phone's worth. I just thought that maybe someone here had the doubtful pleasure of witnessing this issue on their phone and would pass some suggestions, directions on how to resolve it.
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You mean he can't reproduce the issue, right? Could it be the carrier/network's side? Do you experience this regardless of who you're calling and which network they are on?
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That's true. I think it is not network or carrier related. I've tried changing the sim card and of each sim card used the issue repeated. I honestly have no clue what the root cause might be. I will try to get a pricing on the mic replacement service. However any suggestions are very much appreciated
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Related
Do you guys think they would replace my phone because of the GPS issue?
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malicenfz said:
Do you guys think they would replace my phone because of the GPS issue?
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It depends on your problem. If you show them the phone won't lock and GPS doesn't work, then they have too.
If your GPS is not as accurate, they may not. I am not sure what the tolerance is for that.
I spent two hours proving that same case to them and I can speak in very technical terms with them. They just kept saying I need to use ATT navigator or my gps won't work. I told them they were a bunch of useless jack asses if they think anyone will buy that garbage. Long story short, they refused, I now run Axura where the gps works wonderfully and I could not be happier. Once my contract is up I am switching carriers.
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It doesnt even lock on. I might have to go try that. And yeah i've thought about switching carriers bit being in the military only ATT works everywhere in the world.
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malicenfz said:
Do you guys think they would replace my phone because of the GPS issue?
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Tell them that the gps doesnt work, it wont lock and also that your phone shuts down randomly and that it is a known issue to samsung and att. also tell them your battery sucks ass. The more things u tell them that they cant prove it in the store they will replace it on the spot. I told the att dude about 10 things about the phone the dude didnt even say anything went in the back and brought me a brand new looking cappy.
Very well thank you all for the info.
mac208x said:
Tell them that the gps doesnt work, it wont lock and also that your phone shuts down randomly and that it is a known issue to samsung and att. also tell them your battery sucks ass. The more things u tell them that they cant prove it in the store they will replace it on the spot. I told the att dude about 10 things about the phone the dude didnt even say anything went in the back and brought me a brand new looking cappy.
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x2. I walked into the repair center today and as soon as I said "I've got three things wrong with my phone" the guy was already working on the paperwork for my replacement. I was in and out in 10 minutes. The tech didn't even check anything to see if I was telling the truth, but then again I have a feeling I'm not the only person who has been to that store with a malfunctioning Cappy.
If anyone care: my first phone had the crazy self-pressing home button for a while (I learned to live with it as it wasn't so bad with certain roms) but then I started getting random shutdowns earlier this month and this weekend the GPS was just plain fubar (kept reporting me as being in Orlando instead of San Diego). Here's hoping #2 works out and I don't end up going through multiple warranty replacements just to find one that works reliably.
Also if u get a replacement check with shippmemt it is. If i rmr correctly the newer ones are 1008 that work better, you can check this under the battery. This was mentioned in one of the rom threads in the op but i cant rmr with one if i find it ill post it here
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mac208x said:
Also if u get a replacement check with shippmemt it is. If i rmr correctly the newer ones are 1008 that work better, you can check this under the battery. This was mentioned in one of the rom threads in the op but i cant rmr with one if i find it ill post it here
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This was mentioned, but just as many people say their phone works great and it is different build. I think it is a red herring.
Great. Thanks
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Strange the local warranty center utterly refused to replace mine
anyone having problem with call dropping..
smarty2322 said:
anyone having problem with call dropping..
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No
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jah said:
No
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Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
okz19 said:
Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
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Would the APN have any affect on this? Or is that just data?
just picked up new phone all is good also is one is made in china
ScudMuffin said:
Would the APN have any affect on this? Or is that just data?
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No apn is access point name, which refers to the data connection, I'm thinking of factory resetting the phone because it was fine for the first few weeks,but I don't think I've changed anything that could of caused call dropping,but you never know! , three have offered to swap the phone,they offered the iPhone5 :0. I was seriously offended, I really like the HTC one if they can't sort something hopefully they replace the handset!
okz19 said:
No apn is access point name, which refers to the data connection, I'm thinking of factory resetting the phone because it was fine for the first few weeks,but I don't think I've changed anything that could of caused call dropping,but you never know! , three have offered to swap the phone,they offered the iPhone5 :0. I was seriously offended, I really like the HTC one if they can't sort something hopefully they replace the handset!
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Because there is a surplus of iPhone 5
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same here
okz19 said:
Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
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Click to collapse
I'm kinda facing the same issue. i got my HTC ONE yesterday and it's been happening ever since. Although as far as I have noticed, it only happens when I'm using my BOSE earphones (MIE2i I believe-the ones which are "iphone compatible"). As soon as I dial a number it rings and then the call hangs up. Sometimes it hangs up even before the person's phone who I am daling rings...It's also happened while on a call...I've had to repeatedly redial people and it's annoying...all the while having good signal strength on LTE or 4G..I took it back to Rogers (Canada) and they just changed my SIM card..But that didn't help at all..I love the phone but I'm not sure if it's the earphone compatibity or something in the new Sense 5 or software rather that's making it do this!!
Hi all,
I have a problem with my HTC One. Sometimes the headphones are working, sometimes not. Sometimes it is enough to reboot the phone, sometimes it takes s several reboots. Speakers are working fine. Using a different pair of headphones does not solve the problem. Anyone with a similar problem or a solution?
My guess is that it is a software problem as rebooting helps but not playing around with the headphone jack in the headphone socket. I considered putting a different ROM on it but I am afraid to void warranty what would be bad if the headphone problem is a hardware problem.
Regards
Christian
I've been having the same problem. I rarely use headphones but lately the last few times I have. Its been a hit and miss with it working. Sometimes it'll come on then go back off. Its quite annoying. Turning the headphones or unplugging and plugging back in sometimes helps. I've encountered it on 3 different headsets, a speaker and an fm transmitter. Its actually happening now as I try the headphones that came with my phone and a comp speaker
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When the sound through headphones is working, it is working. It is not disappearing. I am not using the bundled earphones but sennheiser earphones. I used the same headphones on my old galaxy nexus and use them also with my notebook. This is why I know they are working and the HTC One must be the problem. I am unsure if I should return the device and get a new one or just wait for the update with 4.2.2. Probably the problem will be fixed by a new firmware...
Yeah once they connect they usually stay connected. The going on and off only occures when the headphones are plugged in and don't come on to begin with and Im messing with it to get it to come on. Its definitely gotta be a problem within the htc one. Whether software or hardware, I don't know. I'm leaning toward software issue and am going to wait it out and see if 4.2.2 fixes it. I don't use it enough to swap out my nearly perfect htc one with a possible defected one
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Seems we are the only two people having this problem
It appears that way, but theres probably others that don't use xda or just haven't come across this post yet. It is a fairly new post. Hopefully someone comes across it and has a better insight of the actual problem that causes it to happen and/or confirms 4.2.2 does in fact fix the issue
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HermanV0929 said:
It appears that way, but theres probably others that don't use xda or just haven't come across this post yet. It is a fairly new post. Hopefully someone comes across it and has a better insight of the actual problem that causes it to happen and/or confirms 4.2.2 does in fact fix the issue
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The Update didn't fix my problem. Yesterday the sound was gone again. I will return to the store today.
Hi, my Desire C is very quiet on music playback, and on ringing too. However it is set to max. With earphones it is loud enough. Is there any solution?
Nah. You just have to get used to it...
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Try this app, it works for me.
https://play.google.com/store/apps/details?id=mobi.omegacentauri.SpeakerBoost
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I think it shouldnt be like that. One friend has desire x, it was loud enough, but had to give to warranty due to lcd fault. When she got it back desire x was updated also, but since then it is as quiet as mine. I do not listen to music much, i dont care it is quiet on music playback, but i hate when it is quiet when someone calls me. In settings everything is set to max and quiet on pickup is unchecked.
easyridergirl said:
I think it shouldnt be like that. One friend has desire x, it was loud enough, but had to give to warranty due to lcd fault. When she got it back desire x was updated also, but since then it is as quiet as mine. I do not listen to music much, i dont care it is quiet on music playback, but i hate when it is quiet when someone calls me. In settings everything is set to max and quiet on pickup is unchecked.
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Looks like a hardware issue.
I think its software fault, but dont know how to fix it. and else what makes me think it is software problem- it has only 3 system languages. i have never seen only 3 languages in any of android phone. and sometimes when i turn it off and then on back it cannot detect network, it detects it in very very long time or when restarting.
easyridergirl said:
I think its software fault, but dont know how to fix it. and else what makes me think it is software problem- it has only 3 system languages. i have never seen only 3 languages in any of android phone. and sometimes when i turn it off and then on back it cannot detect network, it detects it in very very long time or when restarting.
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Network is a different issue. It might be a faulty radio or something. I am facing a similar problem. It says NO SERVICE frequently, whereas the same sim card in other phones shows full bars. I'd recommend you take your phone to the service center if under warranty, else why don't you try flashing and experimenting.
bugkillr said:
Network is a different issue. It might be a faulty radio or something. I am facing a similar problem. It says NO SERVICE frequently, whereas the same sim card in other phones shows full bars. I'd recommend you take your phone to the service center if under warranty, else why don't you try flashing and experimenting.
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i have it only for 2 days, so im willing to try reflash stock ruu and check what happens. i tried european ruu, but it said error, to choose correct model or something like that. i bought it used, but still has sticker "void". but warrany papers seller didnt give me. if i wont find solution by tomorrow will try to root and some custom rom.
easyridergirl said:
i have it only for 2 days, so im willing to try reflash stock ruu and check what happens. i tried european ruu, but it said error, to choose correct model or something like that. i bought it used, but still has sticker "void". but warrany papers seller didnt give me. if i wont find solution by tomorrow will try to root and some custom rom.
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Good Luck for that. Meanwhile, regarding the network issue, I have started a thread here.
bugkillr said:
Good Luck for that. Meanwhile, regarding the network issue, I have started a thread here.
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I solved signal problems by flashing stock rom via cwm. there was post called something like "perfect for restoring stock"
sound- yeah, have to use to it. but i finally got back my rhyme, so wont be using desire c for long
easyridergirl said:
I solved signal problems by flashing stock rom via cwm. there was post called something like "perfect for restoring stock"
sound- yeah, have to use to it. but i finally got back my rhyme, so wont be using desire c for long
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Congratulations! Let me try the stock ROM once again as well.
Are you sure network problem was solved? Even in "WCDMA / GSM auto" mode?
On most roms I am to get the half screen problem, and I was wondering if there is something I can do to prevent it.
According to T-Mobile it is a know problem. Got my replacement on order. I had the problem happen before I even rooted the phone. Seems to have gotten worse over time for me though and that's why I called to have it replaced. If your having the problem I totally recommend the same to you. I will say after trying chroma I think it has gotten more frequent even after loading up my light rom backup. I can't blame it on anything other then bad hardware though cause like I said it happened before I rooted a week into having the phone.
Hardware issue, replace it
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Yeah I had the issue before I rooted as well. Lol I had called tmobile for the replacement 5 min before reading this and they are sending me a replacement device. Thanks for responding though!
When to you guys called it in, do you get the normal "factory reset" troubleshooting, or do they know that this issue is random and just send a replacement? I get the issue with certain kernels, and not with others and am wondering if I should call it in.
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