Related
If this has been discussed, please pardon me.
If i purchased the G1 a few months ago, does it come with a 1 year warranty by default or was an insurance necessary?
I was told the latter by a friend of mine, but he seems to be a total newb at his g1, i cant trust him.
1yr through HTC, which TMo honors, I believe.
-bZj
So if i call t-mobile and say.. I restarted my phone and an update notification came up, applied the update and phone didn't boot, would i get a replacement? I'm not a big fan of scratches and dents.
wddglr said:
So if i call t-mobile and say.. I restarted my phone and an update notification came up, applied the update and phone didn't boot, would i get a replacement? I'm not a big fan of scratches and dents.
Click to expand...
Click to collapse
If you bought this phone through T-Mobile, then yes. This is commonly what people do when they have bricked their phone--I'm assuming you have.
Remember kids, it's Radio first then SPL!
And I would have to send the "bricked" phone back?
Comes with the warranty, but that only covers a faulty phone or parts I believe. With insurance you could purposely smash it with a hammer and it would be covered, after a deductible of course.
wddglr said:
And I would have to send the "bricked" phone back?
Click to expand...
Click to collapse
Well, duh. If they let you keep it every customer would call and say they had a broken phone just so they could get another one for free!
You will be sent what is called a 'shell' which is just the phone; No battery, back cover, sdcard, anything.
You replace your borked phone and ship them back the bricked 'shell'.
Why not call them now? Pop your fraudulently-bricked-phone-returned-under-warranty cherry.
GenericNode said:
Why not call them now? Pop your fraudulently-bricked-phone-returned-under-warranty cherry.
Click to expand...
Click to collapse
LOL if I do call and have them send me the shell, I'll probably brick the thing on purpose.
Thanks all.
Hi guys, I was wondering if any of you guys know how to fix this problem with the keyboard not working after sliding the screen completely open and I say completely open because when I open it half through the touch screen will work but only when the screen is completely open so I can use the keyboard is when it stops working. It also works when in landscape mode but the device has to be closed otherwise it's not working. Any help will be much appreciated and thank you in advance.
are you running a hero rom?
Yes I am but actually this happened before I flashed hero on the phone I first had this problem when the phone was on JF 1.51
dont know exactly what the problem might be but it sounds like a hardware issue, you should return it
I'm gonna just keep trying if after a week I can't get it fixed ill considered returning it. Is there an easy way to go factory/stock mode because if they find out my phone is rooted they're going to void any warranty the phone may have
airjay said:
I'm gonna just keep trying if after a week I can't get it fixed ill considered returning it. Is there an easy way to go factory/stock mode because if they find out my phone is rooted they're going to void any warranty the phone may have
Click to expand...
Click to collapse
yes you can, there is a link in the stickies... ill post it here as well [HOW TO] UNROOT, get phone to STOCK firmware
also since we are on this topic, does anyone know if tmobile checks IMEI on warranty exchanges, or do they just see if the phone is up for warranty exchange still. i am wanting to swap my spare g1 with a new one since the speaker is out on it and some of the keys dont work, but i dont want to run into problems at tmobile. Thanks guys!
I had warranty devices shipped out to me, perhaps 20 times. They only asked me to confirm the IMEI, maybe 4 times, out of 20. Asurion on the other hand, has always asked to confirm the IMEI on all phone claims etc...
As far as them checking the IMEI in the warehouse once the Phone is returned, I have no idea. I have yet to return a phone whos IMEI's didnt match. Sorry.
Goodluck tho.
wilnotdie said:
I had warranty devices shipped out to me, perhaps 20 times. They only asked me to confirm the IMEI, maybe 4 times, out of 20. Asurion on the other hand, has always asked to confirm the IMEI on all phone claims etc...
As far as them checking the IMEI in the warehouse once the Phone is returned, I have no idea. I have yet to return a phone whos IMEI's didnt match. Sorry.
Goodluck tho.
Click to expand...
Click to collapse
ok thanks! if anything, maybe i can just tell them my original phones IMEI and ship back the other haha
nah thats messed up, but it is clever!
Hey guys,
My external and internal sd cards arent mounting, I was running JPK just fine with OCLF, but then it froze on me. After the freeze, it wouldn't load past the Flashing S logo.
And now, It wont boot into JPK at all no matter how many times I flash or which PIT i use.
So I flashed back to UGJG8 and now its telling me mounting point incorrect.
How do I fix this?
Thanks in advance.
SplitSnake said:
Hey guys,
My external and internal sd cards arent mounting, I was running JPK just fine with OCLF, but then it froze on me. After the freeze, it wouldn't load past the Flashing S logo.
And now, It wont boot into JPK at all no matter how many times I flash or which PIT i use.
So I flashed back to UGJG8 and now its telling me mounting point incorrect.
How do I fix this?
Thanks in advance.
Click to expand...
Click to collapse
I hate to be the bearer of bad news, but your phone is bricked. There is no way to fix this. Your only option is to send the phone back to Bell/Samsung for a mainboard replacement. (I just received mine back yesterday for the exact same issue)
I do, however, suggest you flash back to UGJH2 prior to sending the phone in for repair so they cannot tell that you were flashing unofficial firmware.
Haha wow, that really sucks. Thing is, I dont have warranty at all. I bought this from some guy off craigslist. Great, anyway i could send this in for repairs without receipt?
well actually when i flash UGJG8, i can still use the phone, just Sd cards aren't working.
same error popped up on my stock phone, no matter what I did there was no way to recover the issue, formating, reseting or anything. (the phone did not have 3 button recovery anyways). I sent mine in on monday, hoping to get it back soon.
SplitSnake said:
Haha wow, that really sucks. Thing is, I dont have warranty at all. I bought this from some guy off craigslist. Great, anyway i could send this in for repairs without receipt?
Click to expand...
Click to collapse
A copy of the original sales receipt is required for repair
ahh this sucks, would i be able to pay for the repair? the phone is totally working, except for the mounting, ill use it as is for now i guess. unless anyone from toronto is willing to lend me their sales receipt.
damn JPK and losing 850 band. made me brick
SplitSnake said:
ahh this sucks, would i be able to pay for the repair? the phone is totally working, except for the mounting, ill use it as is for now i guess. unless anyone from toronto is willing to lend me their sales receipt.
damn JPK and losing 850 band. made me brick
Click to expand...
Click to collapse
The sales receipt has the IMEI listed on it. So no luck there either...
Check your PM's.
Looks like I'm also in the same boat...no external or internal SD after trying to do a Clockwork Recovery with new JH2 (with 3 button recovery enabled) and Voodoo lagfix
For a while, it was only the external SD card that wouldn't work, now the internal isn't detected anymore
My phone is still functional (calls, sms, browsing, ...) but I'm past my 30 days for a return
Should I try to reflash with Odin ?
I'm afraid it won't fix the SD card problem, and i'll just lose my data/sms and be back to stock firmware with no root
Samsung has extended then warranty DOA too 60 days, digg out your receit and thae itslick too then store
Sent from my GT-I9000M using XDA App
Tried calling my local Best Buys and Samsung Canada to see if they knew about the warranty extension to 60 days but none of them did...
Do I need to go to Bell since I'm actually a Rogers customer?
if they say they don't know, then they are BSing you
because all the Bell stores in Toronto knows it and are doing the xchange if they have inventory, if not you just go into waiting list or repair
Same thing happened to me tonight, regretfully. I was actually pretty stressed trying to flash different firmwares in Odin to get it to work again. Some wouldn't boot, and any that would gave me the error about the internal and external sd cards. Good thing is, since I bought it from Best Buy, I got their replacement warranty where if something is wrong with the phone I just show them and they give me a new one. I suppose it doesn't hurt that I was able to flash back to JH2. Either way, I'll be waiting for official froyo before I start screwing around again.
new galaxy s i9000 user here, have had the phone a couple weeks, didnt do anything to the phone at all in terms of messing with firmware or anything like that, yet i got the same problem. And like a couple others, i bought the phone off craigslist. Im gonna try reflashing the firmware but other than that, what are my options?
craigslist is not exactly the best place to buy a phone
did you get the invoice?
you will need an invoice for the warranty
hey guys, i'ev been trying to do a DOA replacement but im a rogers customer im having trouble doing the exchange anywhere in toronto. I bought it from craigslist and he bought it in St. Catherines. Is there anyway i can get this repaired or replaced in toronto?
Bricked phone! will Bell charge me 500$ ?
Just reposting from the thread:
POLL: Bell I9000M Internal SD Issues?
SpaceCaseDave said:
So I rooted and unlocked and lag fixed my phone almost as soon as i got it
and about two week later the phone died (got the sdcard not mounting problem).
Fearing I had voided my warranty I carefully asked some questions to the Bell store guy without revealing what i had done. He eventually told me that if you unlocked your phone any other way then through the official samsung channels then they send a KILL SWITCH SIGNAL too turn off your phone.
Is this for real or just some bull****, do the BELL versions of the SGS have a KILL SWITCH?
The Bell guy also told me that they could exchange my phone under the 60 DOA agreement, but they would send the old one to samsung and if they detected that I had done anything like rooting/rom changing etc. then there would be a 500 CHARGE TO MY CREDIT CARD, and he told me that it already happened to someone and that someone was trying to fight it.
So fearing being charged 500$ I tryed just about every fix that is on XDA forums now my phone is so ****ed up that I cant even get into download or recovery mode (which i could before).
My question is has anybody been charged the 500$ without their consent?
And for all those who have been modding and bricking their Bell SGS phones did you get any problems from when you went to send them in or exchange them?
I was also told by the Bell guy that samsung could send a signal to turn the phone back on?
I don't know what to think anymore, I just want my phone working again and I am considering doing some actual destruction to the phone (like giving it a power surge) so that they wont bother checking to see if it was modded and just send me a new one.
Could all those people out there who have sent in for repairs or had their Bell SGS exchaged, please let me know their experiences.
Thanks.
Click to expand...
Click to collapse
Bricked phone! will Bell charge me 500$ ?
Just reposting from the thread:
POLL: Bell I9000M Internal SD Issues?
SpaceCaseDave said:
So I rooted and unlocked and lag fixed my phone almost as soon as i got it
and about two week later the phone died (got the sdcard not mounting problem).
Fearing I had voided my warranty I carefully asked some questions to the Bell store guy without revealing what i had done. He eventually told me that if you unlocked your phone any other way then through the official samsung channels then they send a KILL SWITCH SIGNAL too turn off your phone.
Is this for real or just some bull****, do the BELL versions of the SGS have a KILL SWITCH?
The Bell guy also told me that they could exchange my phone under the 60 DOA agreement, but they would send the old one to samsung and if they detected that I had done anything like rooting/rom changing etc. then there would be a 500 CHARGE TO MY CREDIT CARD, and he told me that it already happened to someone and that someone was trying to fight it.
So fearing being charged 500$ I tryed just about every fix that is on XDA forums now my phone is so ****ed up that I cant even get into download or recovery mode (which i could before).
My question is has anybody been charged the 500$ without their consent?
And for all those who have been modding and bricking their Bell SGS phones did you get any problems from when you went to send them in or exchange them?
I was also told by the Bell guy that samsung could send a signal to turn the phone back on?
I don't know what to think anymore, I just want my phone working again and I am considering doing some actual destruction to the phone (like giving it a power surge) so that they wont bother checking to see if it was modded and just send me a new one.
Could all those people out there who have sent in for repairs or had their Bell SGS exchaged, please let me know their experiences.
Thanks.
Click to expand...
Click to collapse
sorry for the double post dont know how to delete it?
phone stuck in demo mode...I got mine from ebay. there is no way of connecting the device to the pc I have pc cable connected and windows mobile device center installed and zune installed. zune detects the device but windows mobile center does not. In order to install a rom you need usb connectivity. I can't get it at all with this device. Am I stuck with a knockoff demo? the guy wont even respond on ebay. he seems legit. I got it within the next day like he said. guess i'll just send this back and wait till monday and get a real one. or if anyone on here can help that would be great.
I put in my sim card. I can send and receive text messages and call people. i can log into my own hotmail account and get email. I can't log into facebook or marketplace or any of the other programs.
okay I figured it out myself. this is what you do. you have to turn the phone on pressing power button and hold down volume button and let it go into the red blue green white screen that shows the radio info and everything wait till usb comes up at the bottom and then install this.
http://forum.xda-developers.com/showthread.php?t=810346
I am no longer in demo mode.
OMGsame thing happened to me from Craigslist, can u go step by step on how u installed it.. Thanks so much.
By the way did ur screen turn on every other minute showing the demo screen.
Dude you will be my hero if you can make it work for me.
when you install it will turn off at 11% don't panic it will come back on and finish installing.
i explained how to already.
Ok I get into the blue green screen and it says USB, then what?. Does the download have the program to install from.sorry I'm at work using my phone lol
download the signed rom. double click it. and go through the steps. do this from your pc
Ohh okay. Sorry lol. I'm excited BC I was so pissed that it was in demo mode..
was ur screen turning on and saying touch to see this phone or whatever before? And is it now after the rom
So what you guys have are store demos that someone sold you underhandedly and are most likely stolen? Why wouldn't you wait literally one day and get an actually HD7 from a store with a return policy and a warranty?
I got mine from a legit seller on ebay. not stolen. He sells only phones. he told me today that he is selling them regardless of the nov 8th release date.
If your right than there was just a mix up at htc and the wrong rom was loaded. In that case your seller should express ship a replacement and we can expect a lot more people to have your problem.
But what it sounds like to me is your seller has a store somewhere and htc gave him a couple demo units to display that he put on ebay early to make a few extra bucks. Not your fault, but I would be worried in that case that my phone doesn't have a warranty. No way htc honors any warranty issues with a demo IMEI and your seller isn't going to be any help either.
Im just happy I got a phone that works. All I had to do was replace the rom. I will most likely be replacing this phone in a year or two when a better version comes out. not that big of a deal. my friends are jealous. they have iphone4.
samsung focus
Ok i have the same problem, I bought a focus on craigslist and have the same issue, stuck in demo mode, the only problem i have is there is no rom or clue how to install it. Any help from you guys would be great.
Blueightytwo said:
Im just happy I got a phone that works. All I had to do was replace the rom. I will most likely be replacing this phone in a year or two when a better version comes out. not that big of a deal. my friends are jealous. they have iphone4.
Click to expand...
Click to collapse
dude, you are not getting it. What the other poster is trying to tell you is that most likely you will not be able to use any warranty on the phone, so if the phone breaks, you are out of a phone. Hopefully you can add insurance to it, but if the imei is flagged, then probably not.
Good luck.
This one worked well for me ! Thanks for posting.
nrfitchett4 said:
dude, you are not getting it. What the other poster is trying to tell you is that most likely you will not be able to use any warranty on the phone, so if the phone breaks, you are out of a phone. Hopefully you can add insurance to it, but if the imei is flagged, then probably not.
Good luck.
Click to expand...
Click to collapse
Actually, the DEMO mode is for stores to display. I think we all know that. I heard some TMobile stores actually sold these devices after they ran out of stock. In addition, I have heard that several stores, or more, have had their demo versions stolen. Any of these would generate the situation you are in.
If you purchased one of these devices from a store...take it back. They should exchange it. If you did it over ebay or craigslist....you get what you pay for .....including the warrenty.
Demo mode? It was stolen lol
Hi everybody,
Can you please plz plz showed me how to do it on HTC Surround ? I got that same sh*t .... plase help ...
To Mod: please don't remove, I can't find one in HTC Surround forum... (thanks...)
Thanks u all,
After three repairs the miserable Motorola UK finally sent me a replacement which looks like a refurbished phone cuz it came without box. Any action that I perform it lags. My old one wasnt as laggy as this. Please help
If you've reset it, that's about all you can do. Get another replacement.
I have reset it normally not from rcovery
zabihjan said:
I have reset it normally not from rcovery
Click to expand...
Click to collapse
There is only one reset which uses recovery. Whether you start the reset from the settings menu or from recovery directly,it doesn't matter.
Thank you I am having such bad luck with this phone and Motorola customer service here in the uk
zabihjan said:
Thank you I am having such bad luck with this phone and Motorola customer service here in the uk
Click to expand...
Click to collapse
This is why I decided to buy direct from Google.
All you can do is contact them and tell them
When I tried to buy from Google it was always out of stock. Then I went to car phone warehouse and it was my mistake. And now I am suffering. 3 repairs means I was without my phone for more than 2 months. Somehow I wish I could get a refund
zabihjan said:
When I tried to buy from Google it was always out of stock. Then I went to car phone warehouse and it was my mistake. And now I am suffering. 3 repairs means I was without my phone for more than 2 months. Somehow I wish I could get a refund
Click to expand...
Click to collapse
You paid for a new device and you shouldn`t get or settle for a refurbished one. In fact they are not operating as the law states.
gee2012 said:
You paid for a new device and you shouldn`t get or settle for a refurbished one. In fact they are not operating as the law states.
Click to expand...
Click to collapse
Funny, when I took in my first one for replacement, I was just a day or two past the thirty day mark so T-Mobile refused to give me a new one. They sent me a refurbished one instead.