So I haven't turned my device off since I got it until a few days ago.
When I did so I left it in an air conditioned room, it was cold to the touch. When I booted it back up I had screen corruption down the whole right side of the scrern. Looks like dead or corrupt pixels.
When it warmed up after a few hours of use, the weird pixels gradually went away.
There is no way to fix this besides warrentying it, correct? Will Sony actually replace this without giving me trouble?
How about some pictures? You could also run a service test on display by dialing *#*#SERVICE#*#*
Related
I have been given a captivate from a friend who said he dropped it in the toilet, it turned off when he grabbed it.
He said he stuck it in a bowl of rice over night after removing the battery.
First thing i did was wipe it, odin came back a full success no errors.
When i boot it i see the at&t thing & the little 3g fly by, but the screen is all cloudy. Once its booted up i see the screen locked deal and i can swipe it to unlock and and even change the pages. After a few seconds i will notice the screen starting to fade to black, all this time still being cloudy. If i manually turn the screen off with the power button for a couple minutes, i am able to turn it back on and see the cloudy screen again.
My questions are these.
Seems to me the LCD is messed up, Can i just replace the LCD?
How do i know if anything else is damaged?
Ive read about the battery indicators, both of which are still white.
ive already taken it apart , "comfortable when its a free phone", and notice a slight burn mark from a resistor on the LCD to the metal shielding that it is pressed up against.
Any ideas would be helpful.
SRobby said:
I have been given a captivate from a friend who said he dropped it in the toilet, it turned off when he grabbed it.
He said he stuck it in a bowl of rice over night after removing the battery.
First thing i did was wipe it, odin came back a full success no errors.
When i boot it i see the at&t thing & the little 3g fly by, but the screen is all cloudy. Once its booted up i see the screen locked deal and i can swipe it to unlock and and even change the pages. After a few seconds i will notice the screen starting to fade to black, all this time still being cloudy. If i manually turn the screen off with the power button for a couple minutes, i am able to turn it back on and see the cloudy screen again.
My questions are these.
Seems to me the LCD is messed up, Can i just replace the LCD?
How do i know if anything else is damaged?
Ive read about the battery indicators, both of which are still white.
ive already taken it apart , "comfortable when its a free phone", and notice a slight burn mark from a resistor on the LCD to the metal shielding that it is pressed up against.
Any ideas would be helpful.
Click to expand...
Click to collapse
To test whether all the sensors, vibration, touch screen, LED colors, magnetic sensors works properly, install and use SGS Tools..
There are lot of tests and testing modes available there.. hope this helps
I've seen some threads about this on other tabs, like the Galaxy Tab 10.1, but not on the Asus tablets yet. On my TF701T, I noticed over the past month that when I take it out of the case I have for it (a neoprene case with a zipper), it has a spot in the middle about the size of two quarters that looks like moisture under the glass.
Within a few seconds of turning it on (and sometimes not even turning it on), it disappears by quickly getting smaller and smaller into the center.
All of this, not a big deal.
However, last night I saw something even more odd....the spot disappeared with the exception of a ring of moisture (instead of a full circle) that stayed and wouldn't go away (again, slightly larger than a quarter). Touching parts of the screen would jiggle the ring. It seems like something was happening in the LCD display.
In the past when it went away, I assumed the screen was warming up and causing it to go away. However since it didn't this time, I thought something was damaged.
I saw a bizarre thread somewhere that suggested to put it in the fridge or freezer for a short time and the cooling would make it go away....if I remember correctly, it may have implied that the LCD and digitizer where touching or stuck together. I figured, what the heck, I stuck it in the freezer for a few minutes. When I got it out, it was nice an cold, and the spot was gone.
Has anyone seen this? Anyone know anything about what this would occur and why the cold would fix it?
Thanks,
chris
I had exactly the same issue you described. The moisture spot would always go away eventually. However, one day, while in use, the screen suddenly died. The tablet was still working fine (confirmed with an hdmi cable). I was unlocked, so the tablet became useless. I have no idea if the moisture and screen failures were related or not, but if you are not unlocked, I'd probably try to get it repaired.
I suspect that what you and I have is a gap between the LCD and the digitizer. We have (3) tf701t's in our house now and no moisture spots yet on any of them.
Hope this helps.
derekk1 said:
I had exactly the same issue you described. The moisture spot would always go away eventually. However, one day, while in use, the screen suddenly died. The tablet was still working fine (confirmed with an hdmi cable). I was unlocked, so the tablet became useless. I have no idea if the moisture and screen failures were related or not, but if you are not unlocked, I'd probably try to get it repaired.
I suspect that what you and I have is a gap between the LCD and the digitizer. We have (3) tf701t's in our house now and no moisture spots yet on any of them.
Hope this helps.
Click to expand...
Click to collapse
Thanks, good to know. I am unfortunately already rooted and running sbdags rom. It is interesting that it only happens when I have had it in the case for a little while. Hadn't happened again for about a week, but started happened again last night. Fortunately, it went away on its own again very quickly. Oh well, it is what it is.
blickley said:
I've seen some threads about this on other tabs, like the Galaxy Tab 10.1, but not on the Asus tablets yet. On my TF701T, I noticed over the past month that when I take it out of the case I have for it (a neoprene case with a zipper), it has a spot in the middle about the size of two quarters that looks like moisture under the glass.
Within a few seconds of turning it on (and sometimes not even turning it on), it disappears by quickly getting smaller and smaller into the center.
All of this, not a big deal.
However, last night I saw something even more odd....the spot disappeared with the exception of a ring of moisture (instead of a full circle) that stayed and wouldn't go away (again, slightly larger than a quarter). Touching parts of the screen would jiggle the ring. It seems like something was happening in the LCD display.
In the past when it went away, I assumed the screen was warming up and causing it to go away. However since it didn't this time, I thought something was damaged.
I saw a bizarre thread somewhere that suggested to put it in the fridge or freezer for a short time and the cooling would make it go away....if I remember correctly, it may have implied that the LCD and digitizer where touching or stuck together. I figured, what the heck, I stuck it in the freezer for a few minutes. When I got it out, it was nice an cold, and the spot was gone.
Has anyone seen this? Anyone know anything about what this would occur and why the cold would fix it?
Thanks,
chris
Click to expand...
Click to collapse
I have also noticed the same spot after pulling my tablet out of the neoprene case. I have been getting itchy to root but now I will hold off. Maybe I should try the freezer fix?
Thanks for post!
ASUS Tf701 moisture ring center of glass
I had this happen in the past, but it always went away when I turned the tablet on. I always store it in a leather case, the screen never touches anything. It recently came back and will not go away. I've been reading threads about putting it in the freezer for a short time....my question is, how long have people left it in there, 2 minutes, 5 minutes? The spot is driving me crazy since it now won't go away.
Thanks for your assistance!
Roni
I have the same problem with my TF701T. But I noticed it isn't moisture between the screen but digitizer and the LCD screen touching eachother? If you bend the tablet really slightly towards you, you'll see the "moisture" go away. Don't have to apply too much force. Might be just design flaw IMO.
Hi,
Last week I used to be outside with much rainy condition.
Though it never got totally under water, many times it's screen got wet with substantial rain drops.
Slowly, phone started misbehaving with following symptoms,
1. Around 10% of left side of touch screen doesn't show response. I enabled show touches from developer option and when I try to touch left side, say "a" letter in keyboard, it doesn't show touches and pointer jumps immediately to left edge.
2. Many times, I am not able to unlock phone as no touch are detected.
3. After unlock, many times though I am not touching phone, it shows couple of pointers (I enabled show touches in developer option to trace this) on left edge. It keeps moving resulting in erratic behavior, say screen zooms in and out, some icons clicked automatic, deleted automatic etc.
4. Sometimes I noticed that capacitive buttons are also not responding.
For all above, I have to off (not complete switch off)and on the phone. After few attempts, it becomes responding except point 1 above.
I have reflashed ROM (Vivikat) just to ensure it's not software issue.
Now it seems hardware issue with following two possibilities...
1. It's matter of some moisture in phone only. I have to try hard to dry out all moisture and phone will become responding.
2. Digitizer has some issue and may call for replacement (I don't want to do that...:crying.
Can you guys share your views/experience and advise?
RmatriX1218 said:
Hi,
Last week I used to be outside with much rainy condition.
Though it never got totally under water, many times it's screen got wet with substantial rain drops.
Slowly, phone started misbehaving with following symptoms,
1. Around 10% of left side of touch screen doesn't show response. I enabled show touches from developer option and when I try to touch left side, say "a" letter in keyboard, it doesn't show touches and pointer jumps immediately to left edge.
2. Many times, I am not able to unlock phone as no touch are detected.
3. After unlock, many times though I am not touching phone, it shows couple of pointers (I enabled show touches in developer option to trace this) on left edge. It keeps moving resulting in erratic behavior, say screen zooms in and out, some icons clicked automatic, deleted automatic etc.
4. Sometimes I noticed that capacitive buttons are also not responding.
For all above, I have to off (not complete switch off)and on the phone. After few attempts, it becomes responding except point 1 above.
I have reflashed ROM (Vivikat) just to ensure it's not software issue.
Now it seems hardware issue with following two possibilities...
1. It's matter of some moisture in phone only. I have to try hard to dry out all moisture and phone will become responding.
2. Digitizer has some issue and may call for replacement (I don't want to do that...:crying.
Can you guys share your views/experience and advise?
Click to expand...
Click to collapse
I just had touch screen issues but not with water or rain. It was the CPU. Almost whenever I overclocked it, I had touch screen issues. Both misbehaving and not behaving at all. Change the CPU frequency and restart the phone and see what happens. :good:
Eternalman said:
I just had touch screen issues but not with water or rain. It was the CPU. Almost whenever I overclocked it, I had touch screen issues. Both misbehaving and not behaving at all. Change the CPU frequency and restart the phone and see what happens. :good:
Click to expand...
Click to collapse
Thanks for your reply.
I have never overclocked my device.
However, I tried to underclocked it if by any chance, it can solve the issue.
But issue still there.
A small portion of left column on touch screen seems not responding or giving erratic behavior.
Does, water can damage digitizer to that extent that can not be recovered even after drying
Or, I should keep hope and wait more before I go for digitizer replacement
RmatriX1218 said:
Thanks for your reply.
I have never overclocked my device.
However, I tried to underclocked it if by any chance, it can solve the issue.
But issue still there.
A small portion of left column on touch screen seems not responding or giving erratic behavior.
Does, water can damage digitizer to that extent that can not be recovered even after drying
Or, I should keep hope and wait more before I go for digitizer replacement
Click to expand...
Click to collapse
If the digitizer is damaged, it is probably done. But if you can open the open, check the digitizer and see if there are any things stuck on it. My recommendation: ask an engineer to open it and clean it with the special spray they use to clean electronic parts. Maybe the water has had only a side effect and it will be fixed by cleaning the digitizer.
Eternalman said:
If the digitizer is damaged, it is probably done. But if you can open the open, check the digitizer and see if there are any things stuck on it. My recommendation: ask an engineer to open it and clean it with the special spray they use to clean electronic parts. Maybe the water has had only a side effect and it will be fixed by cleaning the digitizer.
Click to expand...
Click to collapse
Thanks.
I loved to hear your words, as I have still hope for resolving issue without replacement of digitizer :fingers-crossed:
I'll find some engineer to get it serviced....and post update.
RmatriX1218 said:
Thanks.
I loved to hear your words, as I have still hope for resolving issue without replacement of digitizer :fingers-crossed:
I'll find some engineer to get it serviced....and post update.
Click to expand...
Click to collapse
You're Welcome buddy! :highfive:
I will explain what happened as elaborate as possible so that some of you can help me with the problem I've been facing.
I have put my phone in water about 5 - 10 cms in my aquarium for a video. 1 was 20 seconds and as it came well. I've took another video for 47 seconds. After that I've tried checking for problem in any component of phone and everything went well. I've shared videos and then used my phone as usual for a long time and phone was completely normal.
I've placed my phone on dock for charging and the magnet didn't work in the first instant. They just didn't stick. I thought it was some issue and I just rubbed my phone to the dock twice or thrice and the magnetic action came back along with a wide array of problems.
I removed from dock while charging and the screen started to randomly blink and the touch never worked. I placed it back in the dock and it charged normally. After a while I've removed it from the dock and the screen got blank all of a sudden scaring me to death. I placed it back and again took it. This time it worked completely normal as if nothing happened and I was able to send a text message. I thought that was just for one time and placed it back for charging and that was the last time my phone touch screen worked.
I removed from the dock after a while trying to unlock the screen and nothing happens. I could use all the hard buttons on the screen. I was able to capture photos using the camera button. Change volume, lock and unlock screen. I tried switching off using the method of volume up + power button. It turned off and on turning on it got even bad. The sony logo blinks a lot it goes dim it comes bright and all sorts of weird things happened. I've removed the sim card and turned on the phone to charge and now the phone restarts after every few minutes.
Even now except the touch screen everything else works fine like the camera. I tried removing the screen protector but that didn't help.
Hoping to have an answer other than taking it to a service center.
Thanks
It seems that not all of z1s are waterproof. I had mine in the sea in about 1 meter deep for 30mins and its still completely functional ( I wash it every day too). Anyway, sorry to tell you but simply there isn't any way to fix it yourself. The only thing you can do is take it to service. And more bad news to come: your warranty doesn't cover damage from water, so you will have to pay. The only thing you can try is blowing your phone with a hairdryer for a few secs, but thats risky.
Took it to the service center. Asked them to check the flaps before they accepted the mobile and there was no water through flaps as the flap litmus is completely unaffected. They took it under warranty and the next day called me to say that it had water in the display connector and the same warranty void answer but I've requested to let me know how the water went inside and they said it was through the bottom speaker grill which clearly means manufacturing defect. Along with escalating the issue I've also asked for a quote for the repair if the warranty gets void and today they came up with this wonderful quote of ₹20,179 its wonderful because I purchased the phone for ₹17,600 just a month ago. The request for manufacturing defect inspection is under progress so I wish to get some good news.
More strange things here. I have completely lost all of my speaker grill but my phone is still 100% waterproof. It's clearly a manufacturing defect, but I doubt they will accept it . Sony support and service is just terrible
I have a D5803 that came back from being serviced. The touchscreen went bad, so the whole assembly (screen + sensor) was replaced.
Since you have to almost completely disassembly the phone to get to the screen, I suspect something went wrong during the repair.
The screen is flickering at random. By flickering, imagine a bad fluorescent lamp: you can clearly see the brightness varying vary fast, causing a flicker effect. Also, imagina a CRT screen. The flicker stops when you refresh the screen, like cycling through the home screens of your phone.
The guy who repaired it said it is a bad resistor that controls the current going to the panel's backlight. His excuse is that the board is very thin and fragile and that something might happened during the repair service. He also said that if he tries to do something else, the problem might get worse/something else might break. I suspect the screen installed is not OEM and is of bad quality. Sometimes the screen keeps autopressing as if someone was actually touching the screen, but not. Wiping the screen down on soft clothes (cleaning it) solves the problem. The screen probably doesn't have an oleophobic coating.
So, my question is: Is this guy right or is he lying (trying to push me ****ty parts/service)? How to know?
Also, is it possible to have a slightly smaller sized screen part? Because it feels that the screen area has decreased a bit (bezel increased somewhat). But since I do not use this phone since almost two years ago, I might be imagining things.