Asus MemoPAD 7 non stop charging - MeMO Pad 7 Q&A, Help & Troubleshooting

Welcome!
I have a problem with my tablet " ASUS Memo Pad 7 ME70c "
After charging shows a message that the tablet is constantly charges the battery ( the cable is unplugged )
I cleaned to the factory settings - did not help. And Recovery (Vol- + Power) It does not react
Please help.

Did you upgrade to Lollipop? The OTA for that upgrade warns that the battery indicator doesn't work, at least that is what it is telling me for the ME 176CX

grävling said:
Did you upgrade to Lollipop? The OTA for that upgrade warns that the battery indicator doesn't work, at least that is what it is telling me for the ME 176CX
Click to expand...
Click to collapse
I have ME70c... =/ i don't have upgrade to Lollipop.

Related

vol up button not working, docking station not charging since day one!!!

Hi guys,
So here's my list of problems i have encountered with my recently purchased asus tf701t (4 weeks back)
1 - the docking station doesn't charge since day one (although it's AD02, but from the october release), always at 0% with or without the tablet attached.Nor does it charge the tablet when its attached to it, rather drains its battery.
Even left it charging over night.
2 - 3 days back , vol up key stopped working without any apparent physical damage.
so far have tried:
contacting asus customer support without any positive solution, all they could come up with was that i do a "whip data" which i did to no avail.
currently the rom is stock rom JB 4.3, with latest US firmware and isn't rooted.
The problem am facing is i can't ship it back since i bought it online and paid a large amount for it to be shipped to my country, so shipping it back isn't an option for me.
PS: while the dock is connected to the wall charger and if i go into fastboot mode (power+vol down), the blinking of the 3 icons is painfully slow as compared to when i remove the charging cable. Also the docking station shows that its charging but actually drains the tablets battery instead.
so here's what am thinking will rooting and changing the firmware from US to ww be of any help?
Is there anything that can be done to fix the charging issue + the vol up key issue ?
also is there any way i could perform a triple whip data or cold boot without my vol up key working?
Please help me guys..............
Sounds like a hardware fault to me - I don't think rooting or installing a custom rom will help at all unfortunately.
sbdags said:
Sounds like a hardware fault to me - I don't think rooting or installing a custom rom will help at all unfortunately.
Click to expand...
Click to collapse
Thankyou for your prompt reply.
Well is there any way i could perform a whip data or cold boot without my vol up key working?
ATPS said:
Thankyou for your prompt reply.
Well is there any way i could perform a whip data or cold boot without my vol up key working?
Click to expand...
Click to collapse
Good question! I'm struggling to think of a way to do it as the volume up acts as the execute button......
hum... seems like am in a fix here. Not what i had expected from my first android tablet experience tbh.
Hope we get a work around for my vol up key problem which apparently had no problems 3 days back.
Another thing i have noticed is after three consecutive "factory rests" ,docking station when attached to a wall charger along with table "falsely" shows charging of tablet (instead it still keeps draining it battery) when its screen is off and goes back to not charging sign for tablet battery when it's screen is switched back on.
Throughout this time, the tablet battery shows its charging which it isn't. Also when the docking station is connected to wall charger independently it's charging (orange blinking led) does not light up....!!!:crying:

[Q] TF701T is not charging via dock

Hello!
I have a strange issue with my new tablet. Dock is not charging my tablet even the tablet's battery is under 70%. For example, right now I have 57% of the tablet's battery (Not charging) ant 98% of the battery of the dock. The power led on the tablet is orange, but on the battery section of the settings it's said it's not charging.
If I plug a charger on, the tablet's battery starts charging (orange led and screen indication), the dock's battery is green.
The version of the firmware is V10.26.1.28.
Is it a software of a hardware issue? Do I need to bring it to a service?
Thank you.
nata-lee said:
Hello!
I have a strange issue with my new tablet. Dock is not charging my tablet even the tablet's battery is under 70%. For example, right now I have 57% of the tablet's battery (Not charging) ant 98% of the battery of the dock. The power led on the tablet is orange, but on the battery section of the settings it's said it's not charging.
If I plug a charger on, the tablet's battery starts charging (orange led and screen indication), the dock's battery is green.
The version of the firmware is V10.26.1.28.
Is it a software of a hardware issue? Do I need to bring it to a service?
Thank you.
Click to expand...
Click to collapse
Have you tried undocking re-docking?
sounds software related. I didn`t notice that on mine waiting for it to come back from it`s 5th trip to asus (who knows they might replace it...).
If a full reboot and undock redock does not resolve the issue i would suggest sending it away. you could also try factory reset of course.
btw i know you say it`s new (but how new) did you have this tab before that version of firmware?? if so was it happening then?
malos1984 said:
Have you tried undocking re-docking?
sounds software related. I didn`t notice that on mine waiting for it to come back from it`s 5th trip to asus (who knows they might replace it...).
If a full reboot and undock redock does not resolve the issue i would suggest sending it away. you could also try factory reset of course.
btw i know you say it`s new (but how new) did you have this tab before that version of firmware?? if so was it happening then?
Click to expand...
Click to collapse
Thanks for the reply!
Sure I have tried undocking re-docking many times, but nothing changed. I've also tried to reboot and factory reset with no use.
I did a firmware update to V10.26.1.28 at the first boot of the tablet, so I don't know if the issue was present at the previous version of the firmware. If I should check it, I don't know how to roll back.
nata-lee said:
Thanks for the reply!
Sure I have tried undocking re-docking many times, but nothing changed. I've also tried to reboot and factory reset with no use.
I did a firmware update to V10.26.1.28 at the first boot of the tablet, so I don't know if the issue was present at the previous version of the firmware. If I should check it, I don't know how to roll back.
Click to expand...
Click to collapse
Quite a few docks with a 2013 build date had that charging problem. Check the manufacturing date of the dock on it's box. If it is 11/2013 or earlier, I would send it back for replacement. People did get 2014 docks. Don't settle for less.
Sent from my HTC6525LVW using Tapatalk

[Q] Charging animation stopped working?

Usually, I try to let the phone charge while off if the device dies while in use, to avoid the extra heat from turbo charging.
Now, instead of showing that the device is charging, and showing how full the device is while off, it now hangs at the Battery/Lightning bolt logo, and after the device is unplugged, continues to display that, just draining the Battery at this point.
Running stock 5.1.1 with leankernel 2.10.6.
Rebel908 said:
Usually, I try to let the phone charge while off if the device dies while in use, to avoid the extra heat from turbo charging.
Now, instead of showing that the device is charging, and showing how full the device is while off, it now hangs at the Battery/Lightning bolt logo, and after the device is unplugged, continues to display that, just draining the Battery at this point.
Running stock 5.1.1 with leankernel 2.10.6.
Click to expand...
Click to collapse
did you figure this out ? it start happening to my phone too .. I guess it's the M2 Preview Bootloader if these animations comes as part of it since this is the only part you can get rid off when you downgrade back to 5.1.1 and the M2 is the only thing I installed since last time I saw these animations
D3VI0US said:
did you figure this out ? it start happening to my phone too .. I guess it's the M2 Preview Bootloader if these animations comes as part of it since this is the only part you can get rid off when you downgrade back to 5.1.1 and the M2 is the only thing I installed since last time I saw these animations
Click to expand...
Click to collapse
No telling if running the buggy M preview. Report it to Google.
prdog1 said:
No telling if running the buggy M preview. Report it to Google.
Click to expand...
Click to collapse
I'm back to 5.1.1 since long time ago but I still have this issue so it's just guessing to troubleshoot the problem since I can't find anything online
D3VI0US said:
I'm back to 5.1.1 since long time ago but I still have this issue so it's just guessing to troubleshoot the problem since I can't find anything online
Click to expand...
Click to collapse
Not sure what you are looking for as animation. I just have the thunderbolt showing it charging but it works.
prdog1 said:
Not sure what you are looking for as animation. I just have the thunderbolt showing it charging but it works.
Click to expand...
Click to collapse
It charges no problem but the battery icon with the thunderbolt stays on the screen even if you unplugged the cable and it won't go until you restart the phone
D3VI0US said:
It charges no problem but the battery icon with the thunderbolt stays on the screen even if you unplugged the cable and it won't go until you restart the phone
Click to expand...
Click to collapse
With phone powered up get battery icon with thunderbolt. If unplug thunderbolt goes away. If charging with phone powered down battery icon blinks and stops when remove cable. Must be your device.
It happens to me when I use a standard charger. When I use my turbo charger it works... Something tells me your charger is faulty or possibly the wire.

No charging after nougat update

I applied OTA nougat update yesterday. Since then my phone won't charge even when off. It also gets very hot when connected to the charger.
When connecting to a charger that has a led in it, the light will flicker one and off repeatedly.
[update April 21]
Samsung is asking for $400 to fix the phone.
For complete disclosure, the phone was purchased from Amazon US. My interaction is with Samsung Israel. They place the responsibility on the seller (an Amazon store) instead of owning it, even though the update malware came from Samsung Mobile.
mobile.dev said:
I applied OTA nougat update yesterday. Since then my phone won't charge even when off. It also gets very hot when connected to the charger.
When connecting to a charger that has a led in it, the light will flicker one and off repeatedly.
Click to expand...
Click to collapse
I'd suggest you save as much as possible of your stuff that you want and then do a factory reset so that there's no old apps or other stuff that's causing it.. Make sure you have OEM unlock enabled to in Developer options so you don't end up with no FRP crap.
MrMike2182 said:
do a factory reset
Click to expand...
Click to collapse
Thanks for offering a solution. Unfortunately with the battery at zero I can't do anything on the phone.
So the first priority is getting some charge into the battery.
mobile.dev said:
Thanks for offering a solution. Unfortunately with the battery at zero I can't do anything on the phone.
So the first priority is getting some charge into the battery.
Click to expand...
Click to collapse
Do you happen to have a wireless charger? If not try another wire or even try using the usb ports on a laptop or desktop computer.
MrMike2182 said:
Do you happen to have a wireless charger? If not try another wire or even try using the usb ports on a laptop or desktop computer.
Click to expand...
Click to collapse
It's not a wire or port issue. Wireless charger doesn't work too. I tried different cables and chargers, nothing worked.
When connecting to a Macbook, I get a message "USB Accessories Disabled - Unplug the accessory using too much power to re-enable USB devices."
I'm guessing part of the update was a change to the circuit that guards the battery. Perhaps an aftermath of the exploding Note 7 fiasco.
I'll talk with Samsung next week and will update here.
When booting into recovery, I get the following screens:
Installing system update
No command
After these screens the device goes into the recovery menu.
Anyone know of a way to disable charging on USB? If I could get the USB working I could flash again.
Also, is it safe to flash to stock Marshmallow after the (failed) Nougat update?
Hi I have the same problem. Did you happen to find a solution?

The charging stops at 60%

Hey, before couple of days when I plugged the device to the charger I got a message said battery charging status abnormal.
And today the device stops charging when it got to 60%.
Try to reset the phone and nothing. Can't charge over 60%. What can I do?
Thanks
Do you may be have enabled smart charging? Are you on 10.1
blinkt88 said:
Do you may be have enabled smart charging? Are you on 10.1
Click to expand...
Click to collapse
10.0.0.195 and I don't see an option name smart charging
Oh you are on 10...btw do you try other charger? Do you try reboot phone? Do you try charge phone in airplane mode? Do you try delete cache partition. May battery calibration
Really strange, contact support throught huaweiCare, let us know
blinkt88 said:
Oh you are on 10...btw do you try other charger? Do you try reboot phone? Do you try charge phone in airplane mode? Do you try delete cache partition. May battery calibration
Click to expand...
Click to collapse
same problem here. charging maks to 60%. try other charger and cable, reboot and nothing change.
Huawei P30 pro stops charging at 60%
Any updates? Been experiencing this too since June 2020
I had that problem, my mate 20x charging stop 60%
I had downgrade to 9.1 and now I charge till 100%
try in process
Dije90 said:
I had that problem, my mate 20x charging stop 60%
I had downgrade to 9.1 and now I charge till 100%
Click to expand...
Click to collapse
i will try this solution with my mate 20x 8gb version.
update answer >> it works thank you for advice !!!!!!!!!!!!!!!!
Roy_Alter said:
Hey, before couple of days when I plugged the device to the charger I got a message said battery charging status abnormal.
And today the device stops charging when it got to 60%.
Try to reset the phone and nothing. Can't charge over 60%. What can I do?
Thanks
Click to expand...
Click to collapse
just back to earlier versions of EMUI
if you have a PC connect to HISUITE and select update then choose earlier version
you can't back 2 versions at same time you will back one version every time
the best version that will works for you is EMUI 9.1.0.133
that is my experience with my huawei phone after planing to send it to china for repair
it's a software issue not battery or hardware problem
Even though a bit late, updating for anyone who still faces this issue.
I also had this problem from Oct-20 and followed the steps to revert to older EMUI version for the phone to charge till 100%.
I did revert back to 10.0.0.195 and it started working for me normally. Immediately I had disabled all Auto-updates features.
Somehow, a system parameter update happened and again my phone went back to stop charging at 60%.
Now I believe this System Parameters update to be the root cause of the issue. I am using 10.1 version now without any problem since I haven't updated the system parameters.

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